Your guide to optimised efficiency

Customise workflows to match your clinic's protocols, preferences, and patient needs.

Healthcare teams spend hours searching through PDFs, emails, and shared drives. Guides centralise your clinical, operational, and admin knowledge into structured, interactive workflows, so staff can act with confidence - every time.

Improve efficiency by reducing time spent searching for information. Streamline everyday workflows by giving your team instant access to structured guidance and resources — no digging through PDFs or folders.
Enhance patient safety with consistent, protocol-driven care. Ensure every team member follows the same evidence-based guidance, reducing errors and improving patient outcomes.
Facilitate staff onboarding and continuous training. Give new and temporary staff a clear, guided experience with easy-to-follow triage, policy, and admin workflows.

Triage Guides

Triage Information

Efficient patient triage stands at the heart of a thriving primary care practice. It not only enhances patient well-being but also streamlines resource utilisation, cuts down healthcare expenses, and guarantees a more seamless workflow.

Assign a default urgency level to each triage guide, facilitating accurate appointment scheduling by your staff. This feature is customisable to suit the unique needs of your practice.
Equip your reception and care navigators with valuable information that aids their understanding of patient presentations and enhances the efficiency of the triage process.
Guarantee that concerning aspects are readily brought to attention with clearly highlighted escalation criteria.

Flows

Turn clinical and operational expertise into structured, interactive decision flows your team can actually act on.

We understand that patient management isn't one-size-fits-all. That's why we've designed Flows—easy-to-follow flow charts that empower your team to navigate efficiently and safely.

Flow Responses

Rapidly respond to patient requests

Our platform allows you to respond rapidly to patient needs by integrating responses into your Flows:

Message Responses. Send patient messages that guide them to the support or information they require.

Information Responses. Provide your staff with detailed information, from blood test requests to policy documents.

Logging Responses. Keep a record of actions taken by care navigators for improved access and capacity management.

Policy and Admin Guides

Streamline policies and procedures

For healthcare teams who need up-to-date clinical and operational protocols, Policy Guides provide a centralised, easy-to-access source of truth. Maintain compliance, reduce variation, and ensure every staff member follows the latest approved standards.

Designed to speed up your workflow

GP Widget is packed full of tools designed to make your workflow more efficient and effective.

Search

Search for guides, policies, and protocols quickly using keywords, categories, or tags to find the information you need in seconds.

Ask Widgi

Query information from guides using natural language to get instant answers and guidance, or get Widgi AI to create responses for you.

Collaborate

Comment on guides and provide feedback, and if you can't find the guide you're looking for just send a request to the admin.

Publically share guides with your team or the wider community to promote best practices and knowledge sharing.

Built for Primary Care

Created in collaboration with primary care teams, Guides are designed around the workflows and challenges you face every day.

Admin Teams & Reception Staff

Follow structured triage flows and operational prompts so every patient query is handled correctly - no digging through PDFs or asking colleagues for guidance.

Learn about Guides

GPs, Clinicians & Practice Managers

Search for guides using keywords across your organisations, ensuring that the right information is available when you need it.