Integrated Care Board

NHS Hertfordshire And West Essex ICB - 06k

06K

Compare to

Total patients

636,806

47 practices

GP FTE

353.2

NHS Digital workforce

Patients per GP FTE

1,803

QOF achievement

94.3%

patient-weighted

CQC good or outstanding

88.0%

42 rated

Items per patient

1.6

prescribing volume

GPPS overall good

71.9%

patient experience

Access KPIs · August 2025

Same-day %

44.8%

Month: August 2025

Appts per 1K patients

390

all bookings (incl. triage)

Patient contacts per 1K

375

F2F + phone + video only

28+ day backlog

7.6%

long-wait share

47 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face65.6%
Telephone23.6%
Video / online7.1%
Triage13.8%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-092024-092025-080285684Same-day % · 2023-09: 39.0%Same-day % · 2023-10: 40.0%Same-day % · 2023-11: 43.5%Same-day % · 2023-12: 47.9%Same-day % · 2024-01: 46.0%Same-day % · 2024-02: 45.3%Same-day % · 2024-03: 45.3%Same-day % · 2024-04: 45.6%Same-day % · 2024-05: 45.2%Same-day % · 2024-06: 44.2%Same-day % · 2024-07: 44.1%Same-day % · 2024-08: 44.4%Same-day % · 2024-09: 42.6%Same-day % · 2024-10: 36.0%Same-day % · 2024-11: 43.0%Same-day % · 2024-12: 46.7%Same-day % · 2025-01: 45.4%Same-day % · 2025-02: 44.7%Same-day % · 2025-03: 44.9%Same-day % · 2025-04: 45.2%Same-day % · 2025-05: 44.9%Same-day % · 2025-06: 44.6%Same-day % · 2025-07: 44.8%Same-day % · 2025-08: 44.8%F2F % · 2023-09: 75.4%F2F % · 2023-10: 72.8%F2F % · 2023-11: 70.0%F2F % · 2023-12: 68.9%F2F % · 2024-01: 68.8%F2F % · 2024-02: 68.2%F2F % · 2024-03: 67.3%F2F % · 2024-04: 68.4%F2F % · 2024-05: 67.9%F2F % · 2024-06: 67.5%F2F % · 2024-07: 67.7%F2F % · 2024-08: 68.3%F2F % · 2024-09: 68.7%F2F % · 2024-10: 73.5%F2F % · 2024-11: 68.8%F2F % · 2024-12: 67.5%F2F % · 2025-01: 68.1%F2F % · 2025-02: 68.2%F2F % · 2025-03: 67.1%F2F % · 2025-04: 67.1%F2F % · 2025-05: 66.5%F2F % · 2025-06: 65.8%F2F % · 2025-07: 65.6%F2F % · 2025-08: 65.6%Phone % · 2023-09: 17.2%Phone % · 2023-10: 18.5%Phone % · 2023-11: 20.8%Phone % · 2023-12: 22.2%Phone % · 2024-01: 22.3%Phone % · 2024-02: 22.5%Phone % · 2024-03: 23.5%Phone % · 2024-04: 23.6%Phone % · 2024-05: 23.6%Phone % · 2024-06: 24.3%Phone % · 2024-07: 24.6%Phone % · 2024-08: 24.2%Phone % · 2024-09: 23.7%Phone % · 2024-10: 19.3%Phone % · 2024-11: 23.2%Phone % · 2024-12: 24.1%Phone % · 2025-01: 23.5%Phone % · 2025-02: 23.1%Phone % · 2025-03: 24.0%Phone % · 2025-04: 23.8%Phone % · 2025-05: 24.6%Phone % · 2025-06: 24.4%Phone % · 2025-07: 24.1%Phone % · 2025-08: 23.6%Video % · 2023-09: 1.6%Video % · 2023-10: 2.1%Video % · 2023-11: 2.5%Video % · 2023-12: 2.5%Video % · 2024-01: 2.8%Video % · 2024-02: 3.0%Video % · 2024-03: 3.4%Video % · 2024-04: 4.1%Video % · 2024-05: 4.8%Video % · 2024-06: 4.6%Video % · 2024-07: 4.4%Video % · 2024-08: 4.1%Video % · 2024-09: 4.2%Video % · 2024-10: 3.5%Video % · 2024-11: 4.2%Video % · 2024-12: 4.5%Video % · 2025-01: 4.9%Video % · 2025-02: 5.0%Video % · 2025-03: 5.2%Video % · 2025-04: 5.4%Video % · 2025-05: 5.2%Video % · 2025-06: 6.3%Video % · 2025-07: 6.8%Video % · 2025-08: 7.1%Triage % · 2023-09: 11.1%Triage % · 2023-10: 10.2%Triage % · 2023-11: 10.7%Triage % · 2023-12: 11.7%Triage % · 2024-01: 11.1%Triage % · 2024-02: 11.2%Triage % · 2024-03: 11.1%Triage % · 2024-04: 11.3%Triage % · 2024-05: 11.6%Triage % · 2024-06: 11.3%Triage % · 2024-07: 11.5%Triage % · 2024-08: 11.4%Triage % · 2024-09: 11.9%Triage % · 2024-10: 10.1%Triage % · 2024-11: 11.6%Triage % · 2024-12: 12.2%Triage % · 2025-01: 12.5%Triage % · 2025-02: 12.6%Triage % · 2025-03: 13.2%Triage % · 2025-04: 13.6%Triage % · 2025-05: 13.5%Triage % · 2025-06: 14.3%Triage % · 2025-07: 14.2%Triage % · 2025-08: 13.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-08224,725272,764320,802368,8412023-09: 295,184 appointments2023-10: 309,292 appointments2023-11: 282,292 appointments2023-12: 238,672 appointments2024-01: 301,576 appointments2024-02: 284,903 appointments2024-03: 275,821 appointments2024-04: 282,035 appointments2024-05: 276,330 appointments2024-06: 257,567 appointments2024-07: 287,430 appointments2024-08: 253,255 appointments2024-09: 270,065 appointments2024-10: 354,894 appointments2024-11: 280,881 appointments2024-12: 257,753 appointments2025-01: 301,717 appointments2025-02: 268,687 appointments2025-03: 284,778 appointments2025-04: 263,149 appointments2025-05: 263,878 appointments2025-06: 274,766 appointments2025-07: 294,142 appointments2025-08: 248,040 appointments

Raw appointment count per month, last 24 months. Aggregate across 47 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083534285045792023-09: 463.5 appts per 1,000 patients2023-10: 485.7 appts per 1,000 patients2023-11: 450.1 appts per 1,000 patients2023-12: 374.8 appts per 1,000 patients2024-01: 473.6 appts per 1,000 patients2024-02: 447.4 appts per 1,000 patients2024-03: 433.1 appts per 1,000 patients2024-04: 442.9 appts per 1,000 patients2024-05: 433.9 appts per 1,000 patients2024-06: 404.5 appts per 1,000 patients2024-07: 451.4 appts per 1,000 patients2024-08: 397.7 appts per 1,000 patients2024-09: 424.1 appts per 1,000 patients2024-10: 557.3 appts per 1,000 patients2024-11: 441.1 appts per 1,000 patients2024-12: 404.8 appts per 1,000 patients2025-01: 473.8 appts per 1,000 patients2025-02: 421.9 appts per 1,000 patients2025-03: 447.2 appts per 1,000 patients2025-04: 413.2 appts per 1,000 patients2025-05: 414.4 appts per 1,000 patients2025-06: 431.5 appts per 1,000 patients2025-07: 461.9 appts per 1,000 patients2025-08: 389.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 47 reporting practices.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 39.0%September 2023 · 1 day: 6.6%September 2023 · 2–7 days: 17.0%September 2023 · 8–14 days: 13.6%September 2023 · 15–21 days: 9.4%September 2023 · 22–28 days: 5.8%September 2023 · > 28 days: 8.5%October 2023 · Same day: 40.0%October 2023 · 1 day: 6.7%October 2023 · 2–7 days: 17.7%October 2023 · 8–14 days: 13.8%October 2023 · 15–21 days: 8.9%October 2023 · 22–28 days: 5.7%October 2023 · > 28 days: 7.3%November 2023 · Same day: 43.5%November 2023 · 1 day: 7.2%November 2023 · 2–7 days: 18.0%November 2023 · 8–14 days: 12.8%November 2023 · 15–21 days: 8.4%November 2023 · 22–28 days: 5.3%November 2023 · > 28 days: 4.7%December 2023 · Same day: 47.9%December 2023 · 1 day: 7.3%December 2023 · 2–7 days: 15.4%December 2023 · 8–14 days: 11.5%December 2023 · 15–21 days: 8.3%December 2023 · 22–28 days: 5.0%December 2023 · > 28 days: 4.6%January 2024 · Same day: 46.0%January 2024 · 1 day: 7.3%January 2024 · 2–7 days: 17.0%January 2024 · 8–14 days: 11.4%January 2024 · 15–21 days: 7.7%January 2024 · 22–28 days: 4.8%January 2024 · > 28 days: 5.7%February 2024 · Same day: 45.3%February 2024 · 1 day: 6.9%February 2024 · 2–7 days: 16.6%February 2024 · 8–14 days: 12.6%February 2024 · 15–21 days: 9.0%February 2024 · 22–28 days: 5.2%February 2024 · > 28 days: 4.4%March 2024 · Same day: 45.3%March 2024 · 1 day: 6.9%March 2024 · 2–7 days: 16.9%March 2024 · 8–14 days: 12.5%March 2024 · 15–21 days: 8.2%March 2024 · 22–28 days: 5.2%March 2024 · > 28 days: 5.1%April 2024 · Same day: 45.6%April 2024 · 1 day: 6.7%April 2024 · 2–7 days: 15.6%April 2024 · 8–14 days: 11.9%April 2024 · 15–21 days: 8.6%April 2024 · 22–28 days: 5.3%April 2024 · > 28 days: 6.2%May 2024 · Same day: 45.2%May 2024 · 1 day: 7.1%May 2024 · 2–7 days: 15.6%May 2024 · 8–14 days: 12.7%May 2024 · 15–21 days: 8.3%May 2024 · 22–28 days: 5.2%May 2024 · > 28 days: 5.9%June 2024 · Same day: 44.2%June 2024 · 1 day: 7.0%June 2024 · 2–7 days: 16.7%June 2024 · 8–14 days: 12.3%June 2024 · 15–21 days: 8.0%June 2024 · 22–28 days: 5.3%June 2024 · > 28 days: 6.4%July 2024 · Same day: 44.1%July 2024 · 1 day: 7.2%July 2024 · 2–7 days: 16.9%July 2024 · 8–14 days: 12.6%July 2024 · 15–21 days: 7.9%July 2024 · 22–28 days: 5.3%July 2024 · > 28 days: 6.1%August 2024 · Same day: 44.4%August 2024 · 1 day: 7.1%August 2024 · 2–7 days: 16.8%August 2024 · 8–14 days: 12.4%August 2024 · 15–21 days: 7.4%August 2024 · 22–28 days: 5.0%August 2024 · > 28 days: 6.9%September 2024 · Same day: 42.6%September 2024 · 1 day: 6.8%September 2024 · 2–7 days: 18.2%September 2024 · 8–14 days: 12.8%September 2024 · 15–21 days: 7.5%September 2024 · 22–28 days: 4.9%September 2024 · > 28 days: 7.0%October 2024 · Same day: 36.0%October 2024 · 1 day: 6.2%October 2024 · 2–7 days: 15.8%October 2024 · 8–14 days: 12.6%October 2024 · 15–21 days: 8.7%October 2024 · 22–28 days: 7.8%October 2024 · > 28 days: 12.8%November 2024 · Same day: 43.0%November 2024 · 1 day: 6.6%November 2024 · 2–7 days: 16.4%November 2024 · 8–14 days: 13.7%November 2024 · 15–21 days: 8.0%November 2024 · 22–28 days: 5.5%November 2024 · > 28 days: 6.8%December 2024 · Same day: 46.7%December 2024 · 1 day: 6.2%December 2024 · 2–7 days: 15.2%December 2024 · 8–14 days: 12.7%December 2024 · 15–21 days: 7.9%December 2024 · 22–28 days: 5.0%December 2024 · > 28 days: 6.2%January 2025 · Same day: 45.4%January 2025 · 1 day: 6.6%January 2025 · 2–7 days: 17.1%January 2025 · 8–14 days: 11.5%January 2025 · 15–21 days: 7.4%January 2025 · 22–28 days: 5.0%January 2025 · > 28 days: 7.0%February 2025 · Same day: 44.7%February 2025 · 1 day: 6.8%February 2025 · 2–7 days: 16.4%February 2025 · 8–14 days: 12.5%February 2025 · 15–21 days: 8.9%February 2025 · 22–28 days: 5.9%February 2025 · > 28 days: 4.8%March 2025 · Same day: 44.9%March 2025 · 1 day: 6.7%March 2025 · 2–7 days: 16.6%March 2025 · 8–14 days: 11.8%March 2025 · 15–21 days: 8.6%March 2025 · 22–28 days: 5.7%March 2025 · > 28 days: 5.6%April 2025 · Same day: 45.2%April 2025 · 1 day: 6.7%April 2025 · 2–7 days: 14.5%April 2025 · 8–14 days: 12.1%April 2025 · 15–21 days: 8.9%April 2025 · 22–28 days: 5.8%April 2025 · > 28 days: 6.7%May 2025 · Same day: 44.9%May 2025 · 1 day: 6.9%May 2025 · 2–7 days: 15.2%May 2025 · 8–14 days: 12.2%May 2025 · 15–21 days: 7.9%May 2025 · 22–28 days: 5.6%May 2025 · > 28 days: 7.4%June 2025 · Same day: 44.6%June 2025 · 1 day: 6.7%June 2025 · 2–7 days: 16.3%June 2025 · 8–14 days: 11.5%June 2025 · 15–21 days: 8.6%June 2025 · 22–28 days: 5.6%June 2025 · > 28 days: 6.7%July 2025 · Same day: 44.8%July 2025 · 1 day: 7.1%July 2025 · 2–7 days: 16.2%July 2025 · 8–14 days: 11.4%July 2025 · 15–21 days: 7.7%July 2025 · 22–28 days: 5.7%July 2025 · > 28 days: 7.1%August 2025 · Same day: 44.8%August 2025 · 1 day: 6.9%August 2025 · 2–7 days: 15.6%August 2025 · 8–14 days: 11.7%August 2025 · 15–21 days: 7.6%August 2025 · 22–28 days: 5.7%August 2025 · > 28 days: 7.6%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

CQC rating distribution

outstanding1 (2%)
good36 (77%)
requires improvement5 (11%)
inadequate0 (0%)
unrated5 (11%)
42 practices rated · 88.0% good or outstanding

Inspection likelihood

high8 (17%)
medium33 (70%)
low1 (2%)
unknown5 (11%)
8 practices flagged high-risk

Workforce capacity

GP FTE

353.2

Nurse FTE

132.4

Direct Patient Care FTE

99.4

Admin FTE

687.6

47 practices reporting · 100.0% coverage

Staff group mix

GP353.2 FTE · 28%
Nurse132.4 FTE · 10%
Direct Patient Care99.4 FTE · 8%
Admin687.6 FTE · 54%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Clinical system mix

SystmOne43 (91%)
EMIS Web4 (9%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 47 practices.

Workforce trend

2024-032025-032026-0315268521774GP · 2024-03: 347 FTEGP · 2024-04: 352 FTEGP · 2024-05: 349 FTEGP · 2024-06: 353 FTEGP · 2024-07: 346 FTEGP · 2024-08: 365 FTEGP · 2024-09: 366 FTEGP · 2024-10: 368 FTEGP · 2024-11: 363 FTEGP · 2024-12: 363 FTEGP · 2025-01: 365 FTEGP · 2025-02: 363 FTEGP · 2025-03: 365 FTEGP · 2025-04: 360 FTEGP · 2025-05: 356 FTEGP · 2025-06: 352 FTEGP · 2025-07: 353 FTEGP · 2025-08: 370 FTEGP · 2025-09: 367 FTEGP · 2025-10: 361 FTEGP · 2025-11: 359 FTEGP · 2025-12: 357 FTEGP · 2026-01: 364 FTEGP · 2026-02: 365 FTEGP · 2026-03: 353 FTENurse · 2024-03: 138 FTENurse · 2024-04: 137 FTENurse · 2024-05: 136 FTENurse · 2024-06: 135 FTENurse · 2024-07: 137 FTENurse · 2024-08: 139 FTENurse · 2024-09: 136 FTENurse · 2024-10: 136 FTENurse · 2024-11: 136 FTENurse · 2024-12: 135 FTENurse · 2025-01: 136 FTENurse · 2025-02: 134 FTENurse · 2025-03: 135 FTENurse · 2025-04: 134 FTENurse · 2025-05: 132 FTENurse · 2025-06: 130 FTENurse · 2025-07: 130 FTENurse · 2025-08: 129 FTENurse · 2025-09: 132 FTENurse · 2025-10: 132 FTENurse · 2025-11: 131 FTENurse · 2025-12: 131 FTENurse · 2026-01: 131 FTENurse · 2026-02: 132 FTENurse · 2026-03: 132 FTEDPC · 2024-03: 90 FTEDPC · 2024-04: 90 FTEDPC · 2024-05: 89 FTEDPC · 2024-06: 88 FTEDPC · 2024-07: 96 FTEDPC · 2024-08: 96 FTEDPC · 2024-09: 97 FTEDPC · 2024-10: 97 FTEDPC · 2024-11: 97 FTEDPC · 2024-12: 97 FTEDPC · 2025-01: 97 FTEDPC · 2025-02: 96 FTEDPC · 2025-03: 93 FTEDPC · 2025-04: 92 FTEDPC · 2025-05: 93 FTEDPC · 2025-06: 94 FTEDPC · 2025-07: 93 FTEDPC · 2025-08: 90 FTEDPC · 2025-09: 96 FTEDPC · 2025-10: 96 FTEDPC · 2025-11: 97 FTEDPC · 2025-12: 97 FTEDPC · 2026-01: 97 FTEDPC · 2026-02: 98 FTEDPC · 2026-03: 99 FTEAdmin · 2024-03: 665 FTEAdmin · 2024-04: 666 FTEAdmin · 2024-05: 661 FTEAdmin · 2024-06: 663 FTEAdmin · 2024-07: 694 FTEAdmin · 2024-08: 698 FTEAdmin · 2024-09: 700 FTEAdmin · 2024-10: 697 FTEAdmin · 2024-11: 697 FTEAdmin · 2024-12: 696 FTEAdmin · 2025-01: 697 FTEAdmin · 2025-02: 697 FTEAdmin · 2025-03: 696 FTEAdmin · 2025-04: 686 FTEAdmin · 2025-05: 677 FTEAdmin · 2025-06: 677 FTEAdmin · 2025-07: 678 FTEAdmin · 2025-08: 663 FTEAdmin · 2025-09: 671 FTEAdmin · 2025-10: 677 FTEAdmin · 2025-11: 681 FTEAdmin · 2025-12: 682 FTEAdmin · 2026-01: 683 FTEAdmin · 2026-02: 681 FTEAdmin · 2026-03: 688 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

QOF performance

Achievement (weighted)94.3%
Exceptions (weighted)6.8%
100.0% coverage

Patient experience (GPPS)

Overall good71.9%
Phone easy21.0%
Website easy53.8%
100.0% coverage

Prescribing volume

1.6

items per registered patient (latest published period)

47 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
4
3
6
4
5
5
2
6
9
7
6
8
9
9
5
10
← more deprivedless deprived →
Mean decile: 6.8
Most deprived: 2.0%
Least deprived: 30.0%
IMD coverage: 100.0%

47 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
2
40.2%
1
3
51.5%
4
4
45%
6
5
46.6%
5
6
57.8%
2
7
41.8%
9
8
37.5%
6
9
47.4%
9
10 (least)
39%
5

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Primary Care Networks (12)

PCNPracticesPatientsQOF %CQC G/OPts / GP FTE
Broxbourne Alliance PCNU38328445,05193.3%100.0%
Hatfield PCNU71089455,27394.2%100.0%
Hertford And Rurals PCNU15138568,16995.2%100.0%
Hitchin And Whitwell PCNU81398563,73093.9%100.0%
Hoddesdon & Broxbourne PCNU87508442,10194.3%67.0%
Icknield PCNU82047558,46393.1%100.0%
Lea Valley Health PCNU87882880,85194.0%88.0%
Stevenage North PCNU55812255,93996.2%100.0%
Stevenage South PCNU80335568,69794.7%100.0%
Stort Valley & Villages PCNU58973570,61393.6%80.0%
Ware And Rurals PCNU48691236,90093.6%50.0%
Welwyn Garden City A PCNU19152459,47794.5%75.0%

Click any PCN to drill into its dashboard. Comparator metrics are patient-weighted across the PCN's practices.

Practice comparison (47)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Abbey Road SurgeryE82042
Lea Valley Health PCN
9,26669.6%711.647.9%093.5%Good
Amwell SurgeryE82061
Hoddesdon & Broxbourne PCN
14,30448.3%382.885.6%094.7%Good
Ashwell SurgeryD81047
Icknield PCN
8,09652.2%519.342.4%095.2%Good
Bancroft Medical CentreE82053
Hitchin And Whitwell PCN
17,99641.7%324.172.9%096.1%Good
Bedwell Medical CentreE82093
Stevenage South PCN
13,67946.5%367.350.8%095.0%Good
Bridge Cottage SurgeryE8201915,86134.8%306.288%093.2%Good
Burvill House SurgeryE82023
Hatfield PCN
12,18557.1%266.462.9%094.6%Good
Central SurgeryE82100
Stort Valley & Villages PCN
13,80040.9%391.244.4%093.0%Requires Improvement
Church Street PartnershipE82067
Stort Valley & Villages PCN
16,62033.5%396.632%089.1%Good
Cromwell Medical CentreE82079
Lea Valley Health PCN
8,94830.1%519.366.6%095.6%Good
Cuffley And Goffs Oak Medical PracticeE82081
Broxbourne Alliance PCN
13,62540.3%351.674.2%092.9%Good
Dolphin House SurgeryE82092
Ware And Rurals PCN
16,65554.6%404.466%093.6%Good
Hailey View SurgeryE82088
Hoddesdon & Broxbourne PCN
10,13848.6%551.649.1%093.1%Good
Hall Grove Group PracticeE82062
Welwyn Garden City A PCN
16,03555.6%30655.7%097.8%Good
Hanscombe House SurgeryE82007
Hertford And Rurals PCN
11,83558.6%453.181.8%095.3%Good
Helix Medical CentreE82654
Stort Valley & Villages PCN
10,63830.9%304.986.2%095.4%Good
High Street SurgeryE82133
Lea Valley Health PCN
9,53153.1%335.777.3%093.2%Good
King George & Manor House SurgeriesE82086
Stevenage South PCN
24,32948.6%32855.4%093.0%Good
Knebworth & Marymead PracticeE82035
Stevenage South PCN
12,69837.9%279.494.4%094.9%Outstanding
Lea Wharf MedicalE82024
Hertford And Rurals PCN
17,90762.6%572.255%096.0%
Lister House SurgeryE82018
Hatfield PCN
14,92640.2%281.292%092.2%Good
Much Hadham Health CentreE82021
Stort Valley & Villages PCN
6,64436.3%306.475%091.1%Good
New River HealthE82102
Hertford And Rurals PCN
17,37636%266.270.7%096.9%Good
Park Lane SurgeryE82090
Hoddesdon & Broxbourne PCN
9,97847.9%435.382.7%095.6%Requires Improvement
Peartree Lane SurgeryE82040
Welwyn Garden City A PCN
21,02338.6%341.964.6%092.9%Good
Potterells Medical CentreE82058
Hatfield PCN
17,30138%256.779.1%094.9%
Regal Chambers SurgeryE82075
Hitchin And Whitwell PCN
12,48958.8%434.949.2%091.8%Good
Shephall Health CentreE82056
Stevenage South PCN
10,44525%306.574.7%097.9%Good
South Street SurgeryE82074
Stort Valley & Villages PCN
22,91145.1%312.254.8%097.1%Good
Spring House HealthY02639
Welwyn Garden City A PCN
9,67042.5%300.689%091.8%Good
Stanhope SurgeryE82638
Lea Valley Health PCN
6,89340.7%32985.1%094.8%Good
Stanmore Medical GroupE82005
Stevenage North PCN
48,39336%469.149.4%096.4%Good
Stockwell Lodge Med.Ctr.E82115
Lea Valley Health PCN
10,42849.3%41957.1%095.8%Requires Improvement
The Baldock SurgeryE82099
Icknield PCN
12,64534%569.168.1%095.5%Good
The Birchwood And Sollershott SurgeriesE82082
Icknield PCN
18,42443.2%497.982.7%091.3%Good
The Buntingford & Puckeridge Med Prac.E82038
Ware And Rurals PCN
20,24548.1%581.880.1%093.7%Requires Improvement
The Garden City PracticeE82041
Welwyn Garden City A PCN
12,74945.4%418.381.5%094.9%Requires Improvement
The Garden City SurgeryE82661
Icknield PCN
8,14033.1%341.493.8%093.6%Good
The Limes SurgeryE82006
Hoddesdon & Broxbourne PCN
7,68159%575.480.8%093.5%
The MaplesE82063
Broxbourne Alliance PCN
12,37958.5%359.238.5%093.2%Good
The Nevells Road SurgeryE82008
Icknield PCN
11,15823.4%278.869.6%091.3%Good
The Portmill SurgeryE82044
Hitchin And Whitwell PCN
14,58042.4%398.361.5%093.9%Good
The Symonds Green Health CentreE82111
Stevenage South PCN
7,54636.4%319.678.5%094.8%Good
Warden Lodge Medical PracticeE82123
Broxbourne Alliance PCN
9,78125.2%306.167.9%093.9%Good
Watton Place ClinicE82121
Hertford And Rurals PCN
5,19066.4%291.190.9%091.9%
Whitwell SurgeryE82626
Hitchin And Whitwell PCN
2,80427.5%492.266.8%092.3%Good
Wrafton House SurgeryE82002
Hatfield PCN
10,86156.9%309.963.5%095.6%

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (47 of 47)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Lister House Surgery
Hatfield PCN
214,92640.2%92.2%
Abbey Road Surgery
Lea Valley Health PCN
39,26669.6%93.5%
Bedwell Medical Centre
Stevenage South PCN
313,67946.5%95.0%
Stanhope Surgery
Lea Valley Health PCN
36,89340.7%94.8%
Stockwell Lodge Med.Ctr.
Lea Valley Health PCN
310,42849.3%95.8%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (30 of 47)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Abbey Road SurgeryE8204269.6%711.647.9%0.1%093.5%0.5%
Amwell SurgeryE8206148.3%382.885.6%1.3%094.7%0.9%
Ashwell SurgeryD8104752.2%519.342.4%10%095.2%0.7%
Bancroft Medical CentreE8205341.7%324.172.9%3.3%096.1%0.7%
Bedwell Medical CentreE8209346.5%367.350.8%6%095%0.8%
Bridge Cottage SurgeryE8201934.8%306.288%4.9%093.2%0.7%
Burvill House SurgeryE8202357.1%266.462.9%0.7%094.6%0.8%
Central SurgeryE8210040.9%391.244.4%2.9%093%0.7%
Church Street PartnershipE8206733.5%396.632%2.1%089.1%0.7%
Cromwell Medical CentreE8207930.1%519.366.6%2.6%095.6%0.8%
Cuffley And Goffs Oak Medical PracticeE8208140.3%351.674.2%5.5%092.9%0.7%
Dolphin House SurgeryE8209254.6%404.466%6.2%093.6%0.9%
Hailey View SurgeryE8208848.6%551.649.1%0.8%093.1%0.8%
Hall Grove Group PracticeE8206255.6%30655.7%6.4%097.8%0.8%
Hanscombe House SurgeryE8200758.6%453.181.8%0.4%095.3%0.8%
Helix Medical CentreE8265430.9%304.986.2%10.5%095.4%0.8%
High Street SurgeryE8213353.1%335.777.3%3%093.2%0.7%
King George & Manor House SurgeriesE8208648.6%32855.4%14.9%093%0.7%
Knebworth & Marymead PracticeE8203537.9%279.494.4%13.3%094.9%0.5%
Lea Wharf MedicalE8202462.6%572.255%5.8%096%0.7%
Lister House SurgeryE8201840.2%281.292%14.4%092.2%0.7%
Much Hadham Health CentreE8202136.3%306.475%1.3%091.1%0.9%
New River HealthE8210236%266.270.7%9.3%096.9%0.8%
Park Lane SurgeryE8209047.9%435.382.7%11.3%095.6%0.7%
Peartree Lane SurgeryE8204038.6%341.964.6%5.4%092.9%0.7%
Potterells Medical CentreE8205838%256.779.1%0.9%094.9%0.8%
Regal Chambers SurgeryE8207558.8%434.949.2%7.9%091.8%0.8%
Shephall Health CentreE8205625%306.574.7%1.9%097.9%0.8%
South Street SurgeryE8207445.1%312.254.8%3.8%097.1%0.7%
Spring House HealthY0263942.5%300.689%4.4%091.8%0.6%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Showing the first 30 practices alphabetically — 17 more in the comparison table above.

PCN performance spread (12 PCNs)

QOF achievement %min 93.1% · median 94.1% · max 96.2%
median93.1%96.2%Broxbourne Alliance PCN (U38328) — 93.3%Hatfield PCN (U71089) — 94.2%Hertford And Rurals PCN (U15138) — 95.2%Hitchin And Whitwell PCN (U81398) — 93.9%Hoddesdon & Broxbourne PCN (U87508) — 94.3%Icknield PCN (U82047) — 93.1%Lea Valley Health PCN (U87882) — 94%Stevenage North PCN (U55812) — 96.2%Stevenage South PCN (U80335) — 94.7%Stort Valley & Villages PCN (U58973) — 93.6%Ware And Rurals PCN (U48691) — 93.6%Welwyn Garden City A PCN (U19152) — 94.5%
CQC Good or Outstanding %min 50% · median 100% · max 100%
median50%100%Broxbourne Alliance PCN (U38328) — 100%Hatfield PCN (U71089) — 100%Hertford And Rurals PCN (U15138) — 100%Hitchin And Whitwell PCN (U81398) — 100%Hoddesdon & Broxbourne PCN (U87508) — 67%Icknield PCN (U82047) — 100%Lea Valley Health PCN (U87882) — 88%Stevenage North PCN (U55812) — 100%Stevenage South PCN (U80335) — 100%Stort Valley & Villages PCN (U58973) — 80%Ware And Rurals PCN (U48691) — 50%Welwyn Garden City A PCN (U19152) — 75%

Each dot is one PCN. Hover for the PCN name and value. Colour reflects position within this ICB (greener = better-performing on this metric); a dashed tick marks the ICB median. Pure SVG — no JavaScript required.

PCN box plots — Same-day % spread (10 PCNs · ≥3 practices each)

21%34%47%59%72%Hertford And Rurals PCNU15138 · n=4Hertford And Rurals PCN (U15138) — 4 practices · min 36.0% · Q1 53.0% · median 60.6% · Q3 63.6% · max 66.4%Lea Valley Health PCNU87882 · n=5Lea Valley Health PCN (U87882) — 5 practices · min 30.1% · Q1 40.7% · median 49.3% · Q3 53.1% · max 69.6%Hatfield PCNU71089 · n=4Hatfield PCN (U71089) — 4 practices · min 38.0% · Q1 39.7% · median 48.5% · Q3 57.0% · max 57.1%Hoddesdon & Broxbourne PCNU87508 · n=4Hoddesdon & Broxbourne PCN (U87508) — 4 practices · min 47.9% · Q1 48.2% · median 48.5% · Q3 51.2% · max 59.0%Welwyn Garden City A PCNU19152 · n=4Welwyn Garden City A PCN (U19152) — 4 practices · min 38.6% · Q1 41.5% · median 44.0% · Q3 48.0% · max 55.6%Hitchin And Whitwell PCNU81398 · n=4Hitchin And Whitwell PCN (U81398) — 4 practices · min 27.5% · Q1 38.2% · median 42.0% · Q3 46.5% · max 58.8%Broxbourne Alliance PCNU38328 · n=3Broxbourne Alliance PCN (U38328) — 3 practices · min 25.2% · Q1 32.8% · median 40.3% · Q3 49.4% · max 58.5%Stevenage South PCNU80335 · n=5Stevenage South PCN (U80335) — 5 practices · min 25.0% · Q1 36.4% · median 37.9% · Q3 46.5% · max 48.6%Stort Valley & Villages PCNU58973 · n=5Stort Valley & Villages PCN (U58973) — 5 practices · min 30.9% · Q1 33.5% · median 36.3% · Q3 40.9% · max 45.1%Icknield PCNU82047 · n=5Icknield PCN (U82047) — 5 practices · min 23.4% · Q1 33.1% · median 34.0% · Q3 43.2% · max 52.2%

Each row is one PCN. Box = inter-quartile range (Q1–Q3) of member-practice Same-day %. Vertical line inside box = median. Whiskers = min/max. PCNs are ranked by median (best at top). Hover any box for full quartile breakdown. PCNs with fewer than 3 reporting practices are excluded — quartiles are not meaningful at smaller samples.

Coverage & data sources

Practices in scope

47

PCNs in scope

12

Registered patients

636,806

Reporting coverage: patient list 100.0% · CQC 42 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/22/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.