Integrated Care Board

NHS Norfolk And Waveney ICB - 26a

26A

Compare to

Total patients

1,080,070

102 practices

GP FTE

660.8

NHS Digital workforce

Patients per GP FTE

1,626

QOF achievement

94.3%

patient-weighted

CQC good or outstanding

95.0%

93 rated

Items per patient

2.2

prescribing volume

GPPS overall good

77.8%

patient experience

Access KPIs · August 2025

Same-day %

39.5%

Month: August 2025

Appts per 1K patients

517

all bookings (incl. triage)

Patient contacts per 1K

489

F2F + phone + video only

28+ day backlog

9.5%

long-wait share

102 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face72.1%
Telephone15.8%
Video / online6.8%
Triage11.6%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-092024-092025-080295988Same-day % · 2023-09: 35.0%Same-day % · 2023-10: 32.5%Same-day % · 2023-11: 35.7%Same-day % · 2023-12: 39.6%Same-day % · 2024-01: 38.7%Same-day % · 2024-02: 38.4%Same-day % · 2024-03: 38.5%Same-day % · 2024-04: 38.3%Same-day % · 2024-05: 38.3%Same-day % · 2024-06: 37.8%Same-day % · 2024-07: 37.7%Same-day % · 2024-08: 38.1%Same-day % · 2024-09: 37.0%Same-day % · 2024-10: 32.2%Same-day % · 2024-11: 36.0%Same-day % · 2024-12: 39.9%Same-day % · 2025-01: 38.6%Same-day % · 2025-02: 38.1%Same-day % · 2025-03: 38.2%Same-day % · 2025-04: 38.5%Same-day % · 2025-05: 38.6%Same-day % · 2025-06: 38.5%Same-day % · 2025-07: 38.5%Same-day % · 2025-08: 39.5%F2F % · 2023-09: 78.7%F2F % · 2023-10: 79.1%F2F % · 2023-11: 76.7%F2F % · 2023-12: 75.9%F2F % · 2024-01: 76.2%F2F % · 2024-02: 75.6%F2F % · 2024-03: 75.7%F2F % · 2024-04: 76.6%F2F % · 2024-05: 76.3%F2F % · 2024-06: 76.5%F2F % · 2024-07: 76.3%F2F % · 2024-08: 75.9%F2F % · 2024-09: 75.8%F2F % · 2024-10: 78.2%F2F % · 2024-11: 75.6%F2F % · 2024-12: 74.7%F2F % · 2025-01: 74.4%F2F % · 2025-02: 74.4%F2F % · 2025-03: 73.8%F2F % · 2025-04: 73.5%F2F % · 2025-05: 73.3%F2F % · 2025-06: 73.0%F2F % · 2025-07: 72.0%F2F % · 2025-08: 72.1%Phone % · 2023-09: 15.2%Phone % · 2023-10: 14.0%Phone % · 2023-11: 16.4%Phone % · 2023-12: 16.9%Phone % · 2024-01: 17.0%Phone % · 2024-02: 17.2%Phone % · 2024-03: 17.4%Phone % · 2024-04: 16.9%Phone % · 2024-05: 17.0%Phone % · 2024-06: 16.8%Phone % · 2024-07: 17.0%Phone % · 2024-08: 16.7%Phone % · 2024-09: 16.5%Phone % · 2024-10: 13.8%Phone % · 2024-11: 15.5%Phone % · 2024-12: 16.1%Phone % · 2025-01: 16.2%Phone % · 2025-02: 15.9%Phone % · 2025-03: 16.3%Phone % · 2025-04: 16.1%Phone % · 2025-05: 15.9%Phone % · 2025-06: 16.0%Phone % · 2025-07: 16.1%Phone % · 2025-08: 15.8%Video % · 2023-09: 0.9%Video % · 2023-10: 1.0%Video % · 2023-11: 0.9%Video % · 2023-12: 1.1%Video % · 2024-01: 1.0%Video % · 2024-02: 1.1%Video % · 2024-03: 1.2%Video % · 2024-04: 1.3%Video % · 2024-05: 1.5%Video % · 2024-06: 1.6%Video % · 2024-07: 1.6%Video % · 2024-08: 1.7%Video % · 2024-09: 2.0%Video % · 2024-10: 1.6%Video % · 2024-11: 2.0%Video % · 2024-12: 2.2%Video % · 2025-01: 3.3%Video % · 2025-02: 4.3%Video % · 2025-03: 4.5%Video % · 2025-04: 4.7%Video % · 2025-05: 5.2%Video % · 2025-06: 5.8%Video % · 2025-07: 6.6%Video % · 2025-08: 6.8%Triage % · 2023-09: 8.7%Triage % · 2023-10: 7.9%Triage % · 2023-11: 8.9%Triage % · 2023-12: 9.8%Triage % · 2024-01: 8.9%Triage % · 2024-02: 8.9%Triage % · 2024-03: 9.2%Triage % · 2024-04: 8.9%Triage % · 2024-05: 8.8%Triage % · 2024-06: 8.9%Triage % · 2024-07: 8.8%Triage % · 2024-08: 8.7%Triage % · 2024-09: 8.7%Triage % · 2024-10: 7.7%Triage % · 2024-11: 8.4%Triage % · 2024-12: 8.7%Triage % · 2025-01: 9.8%Triage % · 2025-02: 10.5%Triage % · 2025-03: 10.6%Triage % · 2025-04: 10.8%Triage % · 2025-05: 10.8%Triage % · 2025-06: 11.0%Triage % · 2025-07: 10.9%Triage % · 2025-08: 11.6%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-08498,784603,108707,433811,7572023-09: 621,195 appointments2023-10: 719,021 appointments2023-11: 618,719 appointments2023-12: 529,072 appointments2024-01: 661,513 appointments2024-02: 621,569 appointments2024-03: 606,104 appointments2024-04: 612,444 appointments2024-05: 612,601 appointments2024-06: 572,887 appointments2024-07: 634,392 appointments2024-08: 556,870 appointments2024-09: 601,807 appointments2024-10: 781,469 appointments2024-11: 650,930 appointments2024-12: 579,337 appointments2025-01: 677,640 appointments2025-02: 602,272 appointments2025-03: 642,801 appointments2025-04: 600,823 appointments2025-05: 597,958 appointments2025-06: 625,042 appointments2025-07: 655,370 appointments2025-08: 553,922 appointments

Raw appointment count per month, last 24 months. Aggregate across 102 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084655626607572023-09: 579.2 appts per 1,000 patients2023-10: 670.4 appts per 1,000 patients2023-11: 597 appts per 1,000 patients2023-12: 493.3 appts per 1,000 patients2024-01: 616.8 appts per 1,000 patients2024-02: 579.5 appts per 1,000 patients2024-03: 565.1 appts per 1,000 patients2024-04: 571 appts per 1,000 patients2024-05: 571.2 appts per 1,000 patients2024-06: 534.1 appts per 1,000 patients2024-07: 591.5 appts per 1,000 patients2024-08: 519.2 appts per 1,000 patients2024-09: 561.1 appts per 1,000 patients2024-10: 728.6 appts per 1,000 patients2024-11: 606.9 appts per 1,000 patients2024-12: 540.1 appts per 1,000 patients2025-01: 631.8 appts per 1,000 patients2025-02: 561.5 appts per 1,000 patients2025-03: 599.3 appts per 1,000 patients2025-04: 560.2 appts per 1,000 patients2025-05: 557.5 appts per 1,000 patients2025-06: 582.8 appts per 1,000 patients2025-07: 611 appts per 1,000 patients2025-08: 516.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 102 reporting practices.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 35.0%September 2023 · 1 day: 5.6%September 2023 · 2–7 days: 16.6%September 2023 · 8–14 days: 14.3%September 2023 · 15–21 days: 9.6%September 2023 · 22–28 days: 8.3%September 2023 · > 28 days: 10.5%October 2023 · Same day: 32.5%October 2023 · 1 day: 5.1%October 2023 · 2–7 days: 16.0%October 2023 · 8–14 days: 14.7%October 2023 · 15–21 days: 10.3%October 2023 · 22–28 days: 8.3%October 2023 · > 28 days: 13.0%November 2023 · Same day: 35.7%November 2023 · 1 day: 5.6%November 2023 · 2–7 days: 16.9%November 2023 · 8–14 days: 15.1%November 2023 · 15–21 days: 10.5%November 2023 · 22–28 days: 7.9%November 2023 · > 28 days: 8.3%December 2023 · Same day: 39.6%December 2023 · 1 day: 5.8%December 2023 · 2–7 days: 15.7%December 2023 · 8–14 days: 14.0%December 2023 · 15–21 days: 9.8%December 2023 · 22–28 days: 7.5%December 2023 · > 28 days: 7.6%January 2024 · Same day: 38.7%January 2024 · 1 day: 6.0%January 2024 · 2–7 days: 17.6%January 2024 · 8–14 days: 12.9%January 2024 · 15–21 days: 8.9%January 2024 · 22–28 days: 7.1%January 2024 · > 28 days: 8.8%February 2024 · Same day: 38.4%February 2024 · 1 day: 5.7%February 2024 · 2–7 days: 16.9%February 2024 · 8–14 days: 14.8%February 2024 · 15–21 days: 10.2%February 2024 · 22–28 days: 7.2%February 2024 · > 28 days: 6.8%March 2024 · Same day: 38.5%March 2024 · 1 day: 5.7%March 2024 · 2–7 days: 16.4%March 2024 · 8–14 days: 13.9%March 2024 · 15–21 days: 10.1%March 2024 · 22–28 days: 8.0%March 2024 · > 28 days: 7.6%April 2024 · Same day: 38.3%April 2024 · 1 day: 5.6%April 2024 · 2–7 days: 15.3%April 2024 · 8–14 days: 13.4%April 2024 · 15–21 days: 9.8%April 2024 · 22–28 days: 8.1%April 2024 · > 28 days: 9.5%May 2024 · Same day: 38.3%May 2024 · 1 day: 5.9%May 2024 · 2–7 days: 15.4%May 2024 · 8–14 days: 13.4%May 2024 · 15–21 days: 10.1%May 2024 · 22–28 days: 8.5%May 2024 · > 28 days: 8.4%June 2024 · Same day: 37.8%June 2024 · 1 day: 5.7%June 2024 · 2–7 days: 16.4%June 2024 · 8–14 days: 12.9%June 2024 · 15–21 days: 10.0%June 2024 · 22–28 days: 8.5%June 2024 · > 28 days: 8.7%July 2024 · Same day: 37.7%July 2024 · 1 day: 5.7%July 2024 · 2–7 days: 16.6%July 2024 · 8–14 days: 13.8%July 2024 · 15–21 days: 10.0%July 2024 · 22–28 days: 7.9%July 2024 · > 28 days: 8.3%August 2024 · Same day: 38.1%August 2024 · 1 day: 5.7%August 2024 · 2–7 days: 15.8%August 2024 · 8–14 days: 13.6%August 2024 · 15–21 days: 9.5%August 2024 · 22–28 days: 8.0%August 2024 · > 28 days: 9.3%September 2024 · Same day: 37.0%September 2024 · 1 day: 5.4%September 2024 · 2–7 days: 16.3%September 2024 · 8–14 days: 13.3%September 2024 · 15–21 days: 9.8%September 2024 · 22–28 days: 8.6%September 2024 · > 28 days: 9.6%October 2024 · Same day: 32.2%October 2024 · 1 day: 5.2%October 2024 · 2–7 days: 14.7%October 2024 · 8–14 days: 13.4%October 2024 · 15–21 days: 10.8%October 2024 · 22–28 days: 9.1%October 2024 · > 28 days: 14.7%November 2024 · Same day: 36.0%November 2024 · 1 day: 5.5%November 2024 · 2–7 days: 15.2%November 2024 · 8–14 days: 14.1%November 2024 · 15–21 days: 10.4%November 2024 · 22–28 days: 8.3%November 2024 · > 28 days: 10.6%December 2024 · Same day: 39.9%December 2024 · 1 day: 5.2%December 2024 · 2–7 days: 14.6%December 2024 · 8–14 days: 13.9%December 2024 · 15–21 days: 10.3%December 2024 · 22–28 days: 7.7%December 2024 · > 28 days: 8.5%January 2025 · Same day: 38.6%January 2025 · 1 day: 5.6%January 2025 · 2–7 days: 15.9%January 2025 · 8–14 days: 12.6%January 2025 · 15–21 days: 9.1%January 2025 · 22–28 days: 7.8%January 2025 · > 28 days: 10.4%February 2025 · Same day: 38.1%February 2025 · 1 day: 5.4%February 2025 · 2–7 days: 15.4%February 2025 · 8–14 days: 14.4%February 2025 · 15–21 days: 10.7%February 2025 · 22–28 days: 8.3%February 2025 · > 28 days: 7.7%March 2025 · Same day: 38.2%March 2025 · 1 day: 5.3%March 2025 · 2–7 days: 15.9%March 2025 · 8–14 days: 13.3%March 2025 · 15–21 days: 10.3%March 2025 · 22–28 days: 8.5%March 2025 · > 28 days: 8.6%April 2025 · Same day: 38.5%April 2025 · 1 day: 5.7%April 2025 · 2–7 days: 14.0%April 2025 · 8–14 days: 13.0%April 2025 · 15–21 days: 10.5%April 2025 · 22–28 days: 8.8%April 2025 · > 28 days: 9.6%May 2025 · Same day: 38.6%May 2025 · 1 day: 5.6%May 2025 · 2–7 days: 14.2%May 2025 · 8–14 days: 13.0%May 2025 · 15–21 days: 9.6%May 2025 · 22–28 days: 8.3%May 2025 · > 28 days: 10.6%June 2025 · Same day: 38.5%June 2025 · 1 day: 5.2%June 2025 · 2–7 days: 15.2%June 2025 · 8–14 days: 13.1%June 2025 · 15–21 days: 10.2%June 2025 · 22–28 days: 8.5%June 2025 · > 28 days: 9.3%July 2025 · Same day: 38.5%July 2025 · 1 day: 5.7%July 2025 · 2–7 days: 15.4%July 2025 · 8–14 days: 13.4%July 2025 · 15–21 days: 9.6%July 2025 · 22–28 days: 8.2%July 2025 · > 28 days: 9.2%August 2025 · Same day: 39.5%August 2025 · 1 day: 5.7%August 2025 · 2–7 days: 14.8%August 2025 · 8–14 days: 13.2%August 2025 · 15–21 days: 9.3%August 2025 · 22–28 days: 8.0%August 2025 · > 28 days: 9.5%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

CQC rating distribution

outstanding4 (4%)
good84 (82%)
requires improvement5 (5%)
inadequate0 (0%)
unrated9 (9%)
93 practices rated · 95.0% good or outstanding

Inspection likelihood

high17 (17%)
medium73 (72%)
low3 (3%)
unknown9 (9%)
17 practices flagged high-risk

Workforce capacity

GP FTE

660.8

Nurse FTE

417.6

Direct Patient Care FTE

628.5

Admin FTE

1,696.9

101 practices reporting · 99.0% coverage

Staff group mix

GP660.8 FTE · 19%
Nurse417.6 FTE · 12%
Direct Patient Care628.5 FTE · 18%
Admin1696.9 FTE · 50%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Clinical system mix

SystmOne91 (89%)
EMIS Web9 (9%)
Unknown2 (2%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 102 practices.

Workforce trend

2024-032025-032026-032547981,3431,887GP · 2024-03: 644 FTEGP · 2024-04: 638 FTEGP · 2024-05: 636 FTEGP · 2024-06: 636 FTEGP · 2024-07: 636 FTEGP · 2024-08: 674 FTEGP · 2024-09: 673 FTEGP · 2024-10: 670 FTEGP · 2024-11: 671 FTEGP · 2024-12: 671 FTEGP · 2025-01: 669 FTEGP · 2025-02: 674 FTEGP · 2025-03: 669 FTEGP · 2025-04: 661 FTEGP · 2025-05: 652 FTEGP · 2025-06: 649 FTEGP · 2025-07: 640 FTEGP · 2025-08: 667 FTEGP · 2025-09: 671 FTEGP · 2025-10: 669 FTEGP · 2025-11: 668 FTEGP · 2025-12: 664 FTEGP · 2026-01: 660 FTEGP · 2026-02: 665 FTEGP · 2026-03: 661 FTENurse · 2024-03: 424 FTENurse · 2024-04: 424 FTENurse · 2024-05: 424 FTENurse · 2024-06: 423 FTENurse · 2024-07: 418 FTENurse · 2024-08: 425 FTENurse · 2024-09: 423 FTENurse · 2024-10: 425 FTENurse · 2024-11: 425 FTENurse · 2024-12: 423 FTENurse · 2025-01: 424 FTENurse · 2025-02: 429 FTENurse · 2025-03: 431 FTENurse · 2025-04: 424 FTENurse · 2025-05: 419 FTENurse · 2025-06: 412 FTENurse · 2025-07: 412 FTENurse · 2025-08: 415 FTENurse · 2025-09: 417 FTENurse · 2025-10: 418 FTENurse · 2025-11: 418 FTENurse · 2025-12: 420 FTENurse · 2026-01: 423 FTENurse · 2026-02: 419 FTENurse · 2026-03: 418 FTEDPC · 2024-03: 621 FTEDPC · 2024-04: 627 FTEDPC · 2024-05: 626 FTEDPC · 2024-06: 616 FTEDPC · 2024-07: 616 FTEDPC · 2024-08: 620 FTEDPC · 2024-09: 625 FTEDPC · 2024-10: 629 FTEDPC · 2024-11: 625 FTEDPC · 2024-12: 631 FTEDPC · 2025-01: 632 FTEDPC · 2025-02: 627 FTEDPC · 2025-03: 624 FTEDPC · 2025-04: 617 FTEDPC · 2025-05: 621 FTEDPC · 2025-06: 620 FTEDPC · 2025-07: 618 FTEDPC · 2025-08: 619 FTEDPC · 2025-09: 621 FTEDPC · 2025-10: 620 FTEDPC · 2025-11: 623 FTEDPC · 2025-12: 617 FTEDPC · 2026-01: 622 FTEDPC · 2026-02: 624 FTEDPC · 2026-03: 629 FTEAdmin · 2024-03: 1,686 FTEAdmin · 2024-04: 1,691 FTEAdmin · 2024-05: 1,679 FTEAdmin · 2024-06: 1,680 FTEAdmin · 2024-07: 1,684 FTEAdmin · 2024-08: 1,689 FTEAdmin · 2024-09: 1,701 FTEAdmin · 2024-10: 1,719 FTEAdmin · 2024-11: 1,729 FTEAdmin · 2024-12: 1,729 FTEAdmin · 2025-01: 1,718 FTEAdmin · 2025-02: 1,710 FTEAdmin · 2025-03: 1,714 FTEAdmin · 2025-04: 1,716 FTEAdmin · 2025-05: 1,702 FTEAdmin · 2025-06: 1,705 FTEAdmin · 2025-07: 1,703 FTEAdmin · 2025-08: 1,686 FTEAdmin · 2025-09: 1,687 FTEAdmin · 2025-10: 1,681 FTEAdmin · 2025-11: 1,684 FTEAdmin · 2025-12: 1,681 FTEAdmin · 2026-01: 1,683 FTEAdmin · 2026-02: 1,689 FTEAdmin · 2026-03: 1,697 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

QOF performance

Achievement (weighted)94.3%
Exceptions (weighted)9.0%
100.0% coverage

Patient experience (GPPS)

Overall good77.8%
Phone easy31.1%
Website easy70.7%
100.0% coverage

Prescribing volume

2.2

items per registered patient (latest published period)

102 practices · 100.0% coverage

Deprivation profile (IMD deciles)

4
1
10
2
15
3
21
4
20
5
10
6
5
7
6
8
9
9
2
10
← more deprivedless deprived →
Mean decile: 5.0
Most deprived: 14.0%
Least deprived: 11.0%
IMD coverage: 100.0%

102 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
22.5%
4
2
41.3%
10
3
44.4%
15
4
38.2%
21
5
39.8%
20
6
39.3%
10
7
37.8%
5
8
44.7%
6
9
30.4%
9
10 (least)
39.7%
2

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Primary Care Networks (20)

PCNPracticesPatientsQOF %CQC G/OPts / GP FTE
Breckland Surgeries PCNU31420444,22595.8%100.0%
Central Norwich PCNU55887572,08893.5%100.0%
Fens & Brecks PCNU13032641,36695.6%100.0%
Gorleston PCNU36042244,27893.7%100.0%
Great Yarmouth & Northern Villages PCNU72706566,16794.7%100.0%
Ketts Oak PCNU90673686,31695.5%80.0%
Kings Lynn PCNU48652471,29692.9%100.0%
Lowestoft PCNU59961779,42893.7%100.0%
Mid Norfolk PCNU73212547,20795.0%100.0%
North Norfolk 1 PCNU94681442,53693.1%100.0%
North Norfolk 2 PCNU91215428,52195.8%100.0%
North Norfolk 3 PCNU62485447,12093.7%100.0%
North Norfolk 4 PCNU04154641,12795.3%100.0%
Norwich East PCNU15646888,29895.1%88.0%
Norwich North PCNU19864330,16394.1%100.0%
South Norfolk Hip PCNU05433986,00294.2%86.0%
South Waveney PCNU47975553,40793.0%100.0%
Swaffham & Downham Market PCNU10555746,77994.8%100.0%
West Norfolk Coastal PCNU10602526,62193.3%75.0%
West Norwich PCNU00000559,43094.0%80.0%

Click any PCN to drill into its dashboard. Comparator metrics are patient-weighted across the PCN's practices.

Practice comparison (102)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Acle Medical PartnershipD82104
North Norfolk 4 PCN
9,50958.5%685.749.7%095.1%Good
Aldborough SurgeryD82628
North Norfolk 2 PCN
4,09432.8%38480.2%095.2%Good
Alexandra & Crestview SurgeriesD83002
Lowestoft PCN
15,43518.7%455.388.8%091.7%Good
Andaman SurgeryD83608
Lowestoft PCN
6,53833.2%599.787.5%097.2%Good
Attleborough SurgeryD82034
Ketts Oak PCN
19,02227.2%394.355.9%094.3%Good
Beaches Medical CentreD82003
Gorleston PCN
24,82536.4%349.274.9%094.0%Good
Beccles Medical CentreD83009
South Waveney PCN
19,18934.7%703.851.7%090.6%Good
Beechcroft And Old PalaceY03595
West Norwich PCN
6,84137.4%482.476.4%094.0%Good
Birchwood Medical PracticeD82059
North Norfolk 2 PCN
11,98138.3%584.185.4%097.0%
Blofield SurgeryD82080
North Norfolk 4 PCN
35.9%80.4%094.1%
Boughton SurgeryD82604
Fens & Brecks PCN
3,55438.8%463.176.7%095.1%Good
Bridge Road SurgeryD83011
Lowestoft PCN
11,89431.1%460.377.7%093.4%Good
Bridge Street SurgeryD82015
Swaffham & Downham Market PCN
8,42152.9%720.349.1%095.3%Good
Brundall Medical PartnershipD82032
North Norfolk 4 PCN
8,44644.8%59183.5%095.7%Good
Bungay Medical CentreD83034
South Waveney PCN
11,69940%642.289.2%094.2%Good
Burnham SurgeryD82072
West Norfolk Coastal PCN
3,92442.4%833.380.6%093.8%Good
Campingland SurgeryD82057
Swaffham & Downham Market PCN
7,14145.6%562.164.1%093.5%Good
Castle PartnershipD82011
Central Norwich PCN
17,70932.3%450.975%094.5%Good
Chet Valley Medical PracticeD82006
South Norfolk Hip PCN
8,89033.6%502.973.5%097.2%Requires Improvement
Church Hill SurgeryD82046
South Norfolk Hip PCN
4,48042.5%758.364.9%097.3%Good
Coastal Villages PracticeD82058
Great Yarmouth & Northern Villages PCN
17,47636.2%537.183.8%095.3%Good
Coltishall Medical PracticeD82062
North Norfolk 3 PCN
8,81437.1%48082.6%090.6%Good
Cutlers Hill SurgeryD83035
South Waveney PCN
10,68851.6%602.870.1%096.1%Good
Drayton Medical PracticeD82029
North Norfolk 3 PCN
19,30433.8%388.480.6%093.1%Good
E Harling & Kenninghall Medical PracticeD82042
Ketts Oak PCN
8,65136%396.985.3%094.2%Requires Improvement
East Norfolk Medical PracticeD82007
Great Yarmouth & Northern Villages PCN
25,20740.2%480.574.7%095.1%Good
East Norwich Medical PartnershipD8207114,05031.4%376.884.9%094.5%Good
Elmham SurgeryD82056
Mid Norfolk PCN
9,96344.3%603.351.3%094.6%Good
Fakenham Medical PracticeD82054
North Norfolk 1 PCN
15,60237.6%59162.6%094.6%Good
Feltwell SurgeryD82079
Fens & Brecks PCN
5,56221%393.674.6%097.7%Good
Fleggburgh SurgeryD82600
Great Yarmouth & Northern Villages PCN
1,97320%423.784.2%091.8%Good
Great Massingham SurgeryD82070
West Norfolk Coastal PCN
6,46945.3%463.899.2%092.9%Good
Grimston Medical CentreD82010
West Norfolk Coastal PCN
5,30837.2%45767.2%095.6%
Grove SurgeryD82002
Breckland Surgeries PCN
12,49253.9%481.352.3%095.8%Good
Harleston Medical PracticeD82084
South Norfolk Hip PCN
8,10041.7%634.757.1%093.1%Outstanding
Heacham Group PracticeD82027
West Norfolk Coastal PCN
7,63750%906.286.2%093.1%Requires Improvement
Heathgate Medical PracticeD82078
South Norfolk Hip PCN
10,02234.7%425.576.8%095.2%
Hellesdon Medical PracticeD82018
Norwich East PCN
11,18539.2%384.970.6%096.8%Good
High Street SurgeryD83023
Lowestoft PCN
11,51742.2%383.984.8%094.7%Good
Hingham SurgeryD82085
Ketts Oak PCN
8,03820.7%479.183.8%096.0%Good
Holt Medical PracticeD82001
North Norfolk 1 PCN
14,26035.3%523.184%092.4%Good
Hoveton & Wroxham Medical CentreD82025
North Norfolk 4 PCN
10,14541%393.177.1%095.4%Good
Howdale SurgeryD82068
Swaffham & Downham Market PCN
7,89739%52550.7%094.8%Good
Humbleyard PracticeD82064
Ketts Oak PCN
22,51346.6%453.160.4%097.8%
Kirkley Mill Health CentreD83030
Lowestoft PCN
7,60651.9%532.375.5%089.8%
Lakenham SurgeryD82026
Central Norwich PCN
8,74145.2%402.670.9%095.0%Good
Lawns PracticeD82022
South Norfolk Hip PCN
7,19029.3%492.984.1%094.1%
Lawson Road SurgeryD82076
Norwich North PCN
8,76146.1%643.252.8%096.2%Good
Litcham Health CentreD82049
Swaffham & Downham Market PCN
3,49643.5%814.944.1%097.5%Good
Long Stratton Medical PartnershipD82037
South Norfolk Hip PCN
11,19337.1%340.981.5%088.5%Good
Longshore SurgeriesD83010
South Waveney PCN
6,45324.2%465.186.6%092.3%Good
Ludham And Stalham Green SurgeriesD82028
North Norfolk 4 PCN
5,91837.1%487.882%093.2%Outstanding
Magdalen Medical PracticeD82012
Norwich North PCN
14,68830.6%503.172.6%094.0%Good
Manor Farm Medical CentreD82065
Swaffham & Downham Market PCN
7,89348.3%624.962%095.4%Good
Market SurgeryD82016
North Norfolk 3 PCN
10,06237.6%53962.5%093.0%Good
Marriott'S Medical PracticesD82024
West Norwich PCN
13,09041.2%507.675%095.7%Requires Improvement
Mattishall And Lenwade SurgeriesD82039
Mid Norfolk PCN
8,66230.6%431.483.4%095.6%Good
Mundesley Medical CentreD82053
North Norfolk 2 PCN
5,78128%726.376.8%093.7%Good
Nelson Medical CentreY06275
Great Yarmouth & Northern Villages PCN
6,34116.4%349.688%094.9%Good
Norwich Practices Health CentreY02751
Norwich East PCN
11,22673.6%92890.7%095.0%Outstanding
Oak Street Medical Pract.D82047
Norwich North PCN
6,71422.7%571.543.7%091.7%Good
Old Catton Medical PracticeD82013
Norwich East PCN
8,81952.9%495.282%099.1%Good
Old Mill And Millgates Medical PracticeD82036
South Norfolk Hip PCN
8,98138.9%453.174.2%095.5%Good
Orchard SurgeryD82020
Mid Norfolk PCN
13,10357.4%471.161.3%095.5%Good
Parish Fields PracticeD82031
South Norfolk Hip PCN
8,12456%568.458%095.1%Good
Paston SurgeryD82066
North Norfolk 2 PCN
6,66538.9%491.578.4%096.0%Good
Plowright Medical CentreD82621
Swaffham & Downham Market PCN
6,92933.5%495.663.4%094.1%Good
Prospect Medical PracticeD82087
Norwich East PCN
6,87043.7%417.656.6%092.7%Good
Reepham & Aylsham Medical PracticeD82030
North Norfolk 3 PCN
8,94045.5%682.857.5%098.6%Good
Rosedale SurgeryD83047
Lowestoft PCN
15,90021%338.374.8%093.2%Good
Roundwell Medical CentreD82023
West Norwich PCN
15,04644%363.875.4%091.0%Good
School Lane Pms PracticeY01690
Breckland Surgeries PCN
7,51897.1%64.297.5%093.1%Good
School Lane SurgeryD82041
Breckland Surgeries PCN
10,07644.4%67565.8%096.3%Good
Sheringham Medical PracticeD82005
North Norfolk 1 PCN
9,39148.9%754.256.4%092.6%Good
Shipdham SurgeryD82100
Mid Norfolk PCN
4,57951.2%585.378.3%097.4%Good
Sole Bay H/CD83022
South Waveney PCN
5,37829.7%705.383.7%093.9%Outstanding
Southgates Surgical & Medical CentreD82099
Kings Lynn PCN
17,13855.2%772.262.9%092.0%Good
St Clements SurgeryD82105
Fens & Brecks PCN
7,75442.6%409.792.2%095.3%Good
St James Medical PracticeD82051
Kings Lynn PCN
18,37332.7%395.584.7%095.2%Good
St John'S SurgeryY03222
Fens & Brecks PCN
6,81030.2%538.394.3%097.7%Good
St Stephens Gate Medical PartnershipD82008
Central Norwich PCN
19,15142.2%495.964.3%094.5%Good
Stalham Staithe SurgeryD82009
North Norfolk 4 PCN
7,10947.1%449.349.3%096.9%Good
The Hollies SurgeryY00297
Swaffham & Downham Market PCN
5,00235.4%499.270.9%093.4%
The Lionwood Medical PracticeD82073
Norwich East PCN
15,23645.2%657.576.3%095.8%Good
The Millwood PartnershipD82019
Gorleston PCN
19,45351.4%51374.7%093.3%Good
The Park SurgeryD82067
Great Yarmouth & Northern Villages PCN
15,17027.1%464.963.7%093.8%Good
The Woottons SurgeryD82618
Kings Lynn PCN
5,74737.2%568.663.6%94.4%
Theatre Royal SurgeryD82050
Mid Norfolk PCN
10,90030.1%439.471.2%093.4%Good
Thorpewood Medical GroupD82048
Norwich East PCN
12,51824.7%47158.8%093.9%Requires Improvement
Trinity & Bowthorpe Medical PracticeD82017
West Norwich PCN
11,30328.3%412.576%095.4%Good
Uea Medical CentreD82088
Central Norwich PCN
20,49722.3%18797.6%090.7%Good
Upwell Health CentreD82035
Fens & Brecks PCN
10,91849.6%577.396.5%094.2%Good
Victoria Road SurgeryD83016
Lowestoft PCN
10,53844.6%473.775.2%097.3%Good
Vida HealthcareD82044
Kings Lynn PCN
30,03839.2%554.671.9%091.7%Good
Watlington Medical CentreD82043
Fens & Brecks PCN
6,76834.4%452.183.8%094.5%Good
Watton Medical PracticeD82063
Breckland Surgeries PCN
14,13947.6%474.959.3%096.9%Good
Wells Health CentreD82038
West Norfolk Coastal PCN
3,28327.5%661.388.1%090.4%Good
Wensum Valley Medical PracticeD82040
West Norwich PCN
13,15028.7%372.572.6%094.5%Good
West Pottergate Med PracD82106
Central Norwich PCN
5,99028.2%381.585.8%094.4%Good
Windmill SurgeryD82624
Ketts Oak PCN
8,66732.4%444.776.8%093.6%Good
Woodcock Rd SurgeryD82096
Norwich East PCN
8,39440.5%358.191.4%092.7%Good
Wymondham Medical PartnershipD82045
Ketts Oak PCN
19,42520.6%581.368.8%095.2%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (102 of 102)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Alexandra & Crestview Surgeries
Lowestoft PCN
115,43518.7%91.7%
Nelson Medical Centre
Great Yarmouth & Northern Villages PCN
16,34116.4%94.9%
The Park Surgery
Great Yarmouth & Northern Villages PCN
115,17027.1%93.8%
Thorpewood Medical Group
Norwich East PCN
112,51824.7%93.9%
Beaches Medical Centre
Gorleston PCN
224,82536.4%94.0%
East Norfolk Medical Practice
Great Yarmouth & Northern Villages PCN
225,20740.2%95.1%
High Street Surgery
Lowestoft PCN
211,51742.2%94.7%
Kirkley Mill Health Centre
Lowestoft PCN
27,60651.9%89.8%
Longshore Surgeries
South Waveney PCN
26,45324.2%92.3%
Manor Farm Medical Centre
Swaffham & Downham Market PCN
27,89348.3%95.4%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (30 of 102)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Acle Medical PartnershipD8210458.5%685.749.7%11%095.1%0.8%
Aldborough SurgeryD8262832.8%38480.2%12.5%095.2%0.9%
Alexandra & Crestview SurgeriesD8300218.7%455.388.8%11.6%091.7%0.7%
Andaman SurgeryD8360833.2%599.787.5%8%097.2%0.9%
Attleborough SurgeryD8203427.2%394.355.9%11.4%094.3%0.6%
Beaches Medical CentreD8200336.4%349.274.9%4.6%094%0.7%
Beccles Medical CentreD8300934.7%703.851.7%7.5%090.6%0.6%
Beechcroft And Old PalaceY0359537.4%482.476.4%14.2%094%0.8%
Birchwood Medical PracticeD8205938.3%584.185.4%31%097%0.8%
Blofield SurgeryD8208035.9%80.4%18.8%094.1%0.9%
Boughton SurgeryD8260438.8%463.176.7%12.5%095.1%0.8%
Bridge Road SurgeryD8301131.1%460.377.7%15.9%093.4%0.7%
Bridge Street SurgeryD8201552.9%720.349.1%6.4%095.3%0.7%
Brundall Medical PartnershipD8203244.8%59183.5%4.4%095.7%0.9%
Bungay Medical CentreD8303440%642.289.2%17.2%094.2%0.9%
Burnham SurgeryD8207242.4%833.380.6%8.3%093.8%0.9%
Campingland SurgeryD8205745.6%562.164.1%10%093.5%0.8%
Castle PartnershipD8201132.3%450.975%6.2%094.5%0.9%
Chet Valley Medical PracticeD8200633.6%502.973.5%21.6%097.2%0.8%
Church Hill SurgeryD8204642.5%758.364.9%6.3%097.3%0.9%
Coastal Villages PracticeD8205836.2%537.183.8%9.6%095.3%0.8%
Coltishall Medical PracticeD8206237.1%48082.6%5.8%090.6%0.8%
Cutlers Hill SurgeryD8303551.6%602.870.1%1.3%096.1%0.9%
Drayton Medical PracticeD8202933.8%388.480.6%7%093.1%0.9%
E Harling & Kenninghall Medical PracticeD8204236%396.985.3%5%094.2%0.5%
East Norfolk Medical PracticeD8200740.2%480.574.7%4.9%095.1%0.8%
East Norwich Medical PartnershipD8207131.4%376.884.9%11.5%094.5%0.6%
Elmham SurgeryD8205644.3%603.351.3%3.1%094.6%0.7%
Fakenham Medical PracticeD8205437.6%59162.6%10.4%094.6%0.8%
Feltwell SurgeryD8207921%393.674.6%1.7%097.7%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Showing the first 30 practices alphabetically — 72 more in the comparison table above.

PCN performance spread (20 PCNs)

QOF achievement %min 92.9% · median 94.2% · max 95.8%
median92.9%95.8%Breckland Surgeries PCN (U31420) — 95.8%Central Norwich PCN (U55887) — 93.5%Fens & Brecks PCN (U13032) — 95.6%Gorleston PCN (U36042) — 93.7%Great Yarmouth & Northern Villages PCN (U72706) — 94.7%Ketts Oak PCN (U90673) — 95.5%Kings Lynn PCN (U48652) — 92.9%Lowestoft PCN (U59961) — 93.7%Mid Norfolk PCN (U73212) — 95%North Norfolk 1 PCN (U94681) — 93.1%North Norfolk 2 PCN (U91215) — 95.8%North Norfolk 3 PCN (U62485) — 93.7%North Norfolk 4 PCN (U04154) — 95.3%Norwich East PCN (U15646) — 95.1%Norwich North PCN (U19864) — 94.1%South Norfolk Hip PCN (U05433) — 94.2%South Waveney PCN (U47975) — 93%Swaffham & Downham Market PCN (U10555) — 94.8%West Norfolk Coastal PCN (U10602) — 93.3%West Norwich PCN (U00000) — 94%
CQC Good or Outstanding %min 75% · median 100% · max 100%
median75%100%Breckland Surgeries PCN (U31420) — 100%Central Norwich PCN (U55887) — 100%Fens & Brecks PCN (U13032) — 100%Gorleston PCN (U36042) — 100%Great Yarmouth & Northern Villages PCN (U72706) — 100%Ketts Oak PCN (U90673) — 80%Kings Lynn PCN (U48652) — 100%Lowestoft PCN (U59961) — 100%Mid Norfolk PCN (U73212) — 100%North Norfolk 1 PCN (U94681) — 100%North Norfolk 2 PCN (U91215) — 100%North Norfolk 3 PCN (U62485) — 100%North Norfolk 4 PCN (U04154) — 100%Norwich East PCN (U15646) — 88%Norwich North PCN (U19864) — 100%South Norfolk Hip PCN (U05433) — 86%South Waveney PCN (U47975) — 100%Swaffham & Downham Market PCN (U10555) — 100%West Norfolk Coastal PCN (U10602) — 75%West Norwich PCN (U00000) — 80%

Each dot is one PCN. Hover for the PCN name and value. Colour reflects position within this ICB (greener = better-performing on this metric); a dashed tick marks the ICB median. Pure SVG — no JavaScript required.

PCN box plots — Same-day % spread (19 PCNs · ≥3 practices each)

12%34%56%78%100%Breckland Surgeries PCNU31420 · n=4Breckland Surgeries PCN (U31420) — 4 practices · min 44.4% · Q1 46.8% · median 50.8% · Q3 64.7% · max 97.1%Mid Norfolk PCNU73212 · n=5Mid Norfolk PCN (U73212) — 5 practices · min 30.1% · Q1 30.6% · median 44.3% · Q3 51.2% · max 57.4%Norwich East PCNU15646 · n=7Norwich East PCN (U15646) — 7 practices · min 24.7% · Q1 39.9% · median 43.7% · Q3 49.0% · max 73.6%Swaffham & Downham Market PC…U10555 · n=7Swaffham & Downham Market PCN (U10555) — 7 practices · min 33.5% · Q1 37.2% · median 43.5% · Q3 47.0% · max 52.9%North Norfolk 4 PCNU04154 · n=6North Norfolk 4 PCN (U04154) — 6 practices · min 35.9% · Q1 38.1% · median 42.9% · Q3 46.5% · max 58.5%West Norfolk Coastal PCNU10602 · n=5West Norfolk Coastal PCN (U10602) — 5 practices · min 27.5% · Q1 37.2% · median 42.4% · Q3 45.3% · max 50.0%Kings Lynn PCNU48652 · n=4Kings Lynn PCN (U48652) — 4 practices · min 32.7% · Q1 36.1% · median 38.2% · Q3 43.2% · max 55.2%South Norfolk Hip PCNU05433 · n=8South Norfolk Hip PCN (U05433) — 8 practices · min 29.3% · Q1 34.4% · median 38.0% · Q3 41.9% · max 56.0%North Norfolk 1 PCNU94681 · n=3North Norfolk 1 PCN (U94681) — 3 practices · min 35.3% · Q1 36.5% · median 37.6% · Q3 43.3% · max 48.9%West Norwich PCNU00000 · n=5West Norwich PCN (U00000) — 5 practices · min 28.3% · Q1 28.7% · median 37.4% · Q3 41.2% · max 44.0%North Norfolk 3 PCNU62485 · n=4North Norfolk 3 PCN (U62485) — 4 practices · min 33.8% · Q1 36.3% · median 37.4% · Q3 39.6% · max 45.5%Fens & Brecks PCNU13032 · n=6Fens & Brecks PCN (U13032) — 6 practices · min 21.0% · Q1 31.3% · median 36.6% · Q3 41.6% · max 49.6%North Norfolk 2 PCNU91215 · n=4North Norfolk 2 PCN (U91215) — 4 practices · min 28.0% · Q1 31.6% · median 35.5% · Q3 38.4% · max 38.9%South Waveney PCNU47975 · n=5South Waveney PCN (U47975) — 5 practices · min 24.2% · Q1 29.7% · median 34.7% · Q3 40.0% · max 51.6%Lowestoft PCNU59961 · n=7Lowestoft PCN (U59961) — 7 practices · min 18.7% · Q1 26.1% · median 33.2% · Q3 43.4% · max 51.9%Central Norwich PCNU55887 · n=5Central Norwich PCN (U55887) — 5 practices · min 22.3% · Q1 28.2% · median 32.3% · Q3 42.2% · max 45.2%Norwich North PCNU19864 · n=3Norwich North PCN (U19864) — 3 practices · min 22.7% · Q1 26.6% · median 30.6% · Q3 38.4% · max 46.1%Ketts Oak PCNU90673 · n=6Ketts Oak PCN (U90673) — 6 practices · min 20.6% · Q1 22.3% · median 29.8% · Q3 35.1% · max 46.6%Great Yarmouth & Northern Vi…U72706 · n=5Great Yarmouth & Northern Villages PCN (U72706) — 5 practices · min 16.4% · Q1 20.0% · median 27.1% · Q3 36.2% · max 40.2%

Each row is one PCN. Box = inter-quartile range (Q1–Q3) of member-practice Same-day %. Vertical line inside box = median. Whiskers = min/max. PCNs are ranked by median (best at top). Hover any box for full quartile breakdown. PCNs with fewer than 3 reporting practices are excluded — quartiles are not meaningful at smaller samples.

Coverage & data sources

Practices in scope

102

PCNs in scope

20

Registered patients

1,080,070

Reporting coverage: patient list 99.0% · CQC 93 rated · workforce 99.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/22/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.