Primary Care Network

Havering South PCN

U00367

Compare to

Total patients

120,517

16 practices

GP FTE

0

NHS Digital workforce

QOF achievement

94.0%

patient-weighted

CQC good or outstanding

100.0%

7 rated

Items per patient

1.4

prescribing volume

GPPS overall good

77.5%

patient experience

Access KPIs · August 2025

Same-day %

37%

Month: August 2025

Appts per 1K patients

327

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

134

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

16 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face66.4%
Telephone24.9%
Video / online4.8%
Triage4.0%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080285583Same-day % · 2023-08: 42.0%Same-day % · 2023-09: 35.4%Same-day % · 2023-10: 38.4%Same-day % · 2023-11: 41.0%Same-day % · 2023-12: 42.7%Same-day % · 2024-01: 43.7%Same-day % · 2024-02: 42.3%Same-day % · 2024-03: 42.1%Same-day % · 2024-04: 40.7%Same-day % · 2024-05: 38.6%Same-day % · 2024-06: 37.9%Same-day % · 2024-07: 36.6%Same-day % · 2024-08: 36.5%Same-day % · 2024-09: 34.2%Same-day % · 2024-11: 36.3%Same-day % · 2024-12: 39.8%Same-day % · 2025-01: 38.3%Same-day % · 2025-02: 38.0%Same-day % · 2025-03: 39.8%Same-day % · 2025-04: 36.9%Same-day % · 2025-05: 36.3%Same-day % · 2025-06: 36.6%Same-day % · 2025-07: 35.9%Same-day % · 2025-08: 37.0%F2F % · 2023-08: 66.9%F2F % · 2023-09: 74.2%F2F % · 2023-10: 71.8%F2F % · 2023-11: 68.0%F2F % · 2023-12: 66.0%F2F % · 2024-01: 64.4%F2F % · 2024-02: 63.6%F2F % · 2024-03: 63.3%F2F % · 2024-04: 63.1%F2F % · 2024-05: 65.7%F2F % · 2024-06: 64.5%F2F % · 2024-07: 63.2%F2F % · 2024-08: 63.3%F2F % · 2024-09: 67.1%F2F % · 2024-11: 66.9%F2F % · 2024-12: 63.7%F2F % · 2025-01: 64.3%F2F % · 2025-02: 64.7%F2F % · 2025-03: 63.3%F2F % · 2025-04: 65.1%F2F % · 2025-05: 66.1%F2F % · 2025-06: 66.2%F2F % · 2025-07: 66.0%F2F % · 2025-08: 66.4%Phone % · 2023-08: 25.5%Phone % · 2023-09: 18.8%Phone % · 2023-10: 22.0%Phone % · 2023-11: 24.6%Phone % · 2023-12: 27.7%Phone % · 2024-01: 26.6%Phone % · 2024-02: 27.5%Phone % · 2024-03: 27.7%Phone % · 2024-04: 26.6%Phone % · 2024-05: 25.5%Phone % · 2024-06: 26.7%Phone % · 2024-07: 26.1%Phone % · 2024-08: 27.3%Phone % · 2024-09: 24.6%Phone % · 2024-11: 24.6%Phone % · 2024-12: 27.4%Phone % · 2025-01: 26.6%Phone % · 2025-02: 25.8%Phone % · 2025-03: 27.1%Phone % · 2025-04: 26.8%Phone % · 2025-05: 26.4%Phone % · 2025-06: 26.5%Phone % · 2025-07: 25.4%Phone % · 2025-08: 24.9%Video % · 2023-08: 3.5%Video % · 2023-09: 2.2%Video % · 2023-10: 2.2%Video % · 2023-11: 2.6%Video % · 2023-12: 2.5%Video % · 2024-01: 2.3%Video % · 2024-02: 2.4%Video % · 2024-03: 2.7%Video % · 2024-04: 3.0%Video % · 2024-05: 2.8%Video % · 2024-06: 3.3%Video % · 2024-07: 5.5%Video % · 2024-08: 4.6%Video % · 2024-09: 3.8%Video % · 2024-11: 4.0%Video % · 2024-12: 3.9%Video % · 2025-01: 4.0%Video % · 2025-02: 4.1%Video % · 2025-03: 4.0%Video % · 2025-04: 4.2%Video % · 2025-05: 4.3%Video % · 2025-06: 4.0%Video % · 2025-07: 4.5%Video % · 2025-08: 4.8%Triage % · 2023-08: 4.6%Triage % · 2023-09: 3.9%Triage % · 2023-10: 5.0%Triage % · 2023-11: 3.8%Triage % · 2023-12: 4.4%Triage % · 2024-01: 4.8%Triage % · 2024-02: 4.3%Triage % · 2024-03: 4.8%Triage % · 2024-04: 4.6%Triage % · 2024-05: 4.1%Triage % · 2024-06: 4.1%Triage % · 2024-07: 4.0%Triage % · 2024-08: 3.9%Triage % · 2024-09: 3.1%Triage % · 2024-11: 2.9%Triage % · 2024-12: 3.4%Triage % · 2025-01: 4.1%Triage % · 2025-02: 3.9%Triage % · 2025-03: 3.9%Triage % · 2025-04: 3.8%Triage % · 2025-05: 4.0%Triage % · 2025-06: 4.2%Triage % · 2025-07: 4.1%Triage % · 2025-08: 4.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0835,23141,39447,55753,7202023-08: 40,701 appointments2023-09: 51,931 appointments2023-10: 49,218 appointments2023-11: 45,651 appointments2023-12: 37,020 appointments2024-01: 47,068 appointments2024-02: 44,343 appointments2024-03: 42,306 appointments2024-04: 43,584 appointments2024-05: 43,363 appointments2024-06: 40,943 appointments2024-07: 46,092 appointments2024-08: 40,305 appointments2024-09: 45,096 appointments2024-11: 47,788 appointments2024-12: 44,385 appointments2025-01: 49,616 appointments2025-02: 42,892 appointments2025-03: 45,542 appointments2025-04: 43,176 appointments2025-05: 40,835 appointments2025-06: 42,778 appointments2025-07: 47,759 appointments2025-08: 39,415 appointments

Raw appointment count per month, last 24 months. Aggregate across 16 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083033564104632023-08: 350.5 appts per 1,000 patients2023-09: 447.2 appts per 1,000 patients2023-10: 423.9 appts per 1,000 patients2023-11: 393.1 appts per 1,000 patients2023-12: 318.8 appts per 1,000 patients2024-01: 405.3 appts per 1,000 patients2024-02: 381.9 appts per 1,000 patients2024-03: 364.3 appts per 1,000 patients2024-04: 375.3 appts per 1,000 patients2024-05: 373.4 appts per 1,000 patients2024-06: 352.6 appts per 1,000 patients2024-07: 396.9 appts per 1,000 patients2024-08: 347.1 appts per 1,000 patients2024-09: 388.4 appts per 1,000 patients2024-11: 396.5 appts per 1,000 patients2024-12: 368.3 appts per 1,000 patients2025-01: 411.7 appts per 1,000 patients2025-02: 355.9 appts per 1,000 patients2025-03: 377.9 appts per 1,000 patients2025-04: 358.3 appts per 1,000 patients2025-05: 338.8 appts per 1,000 patients2025-06: 355 appts per 1,000 patients2025-07: 396.3 appts per 1,000 patients2025-08: 327 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 16 reporting practices.

CQC rating distribution

outstanding1 (6%)
good6 (38%)
requires improvement0 (0%)
inadequate0 (0%)
unrated9 (56%)
7 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium4 (25%)
low3 (19%)
unknown9 (56%)
0 practices flagged high-risk

Clinical system mix

EMIS Web15 (94%)
Unknown1 (6%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 16 practices.

QOF performance

Achievement (weighted)94.0%
Exceptions (weighted)9.1%
100.0% coverage

Patient experience (GPPS)

Overall good77.5%
Phone easy33.8%
Website easy80.7%
100.0% coverage

Prescribing volume

1.4

items per registered patient (latest published period)

16 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
2
3
4
1
5
2
6
2
7
2
8
3
9
3
10
← more deprivedless deprived →
Mean decile: 6.9
Most deprived: 6.0%
Least deprived: 38.0%
IMD coverage: 100.0%

16 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
2
50.4%
1
3
40.2%
2
5
26.8%
1
6
31.7%
2
7
32.3%
2
8
40.3%
2
9
31.6%
3
10 (least)
38.8%
3

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (16)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Beam Park Medical PracticeY083714,39834.3%248.151.9%92.5%
Berwick SurgeryF826494,49427.2%483.550.6%96.2%Good
Billet Lane Medical PracticeF826753,44750.9%354.872.4%98.4%
Cranham Health CentreF826745,97934.8%473.750.7%95.7%
Cranham Village SurgeryF8200613,56939.6%314.877.5%95.0%
Dr Vm PatelF820333,45016%381.246.5%93.4%
Haiderian Medical CentreF820027,46632.4%28955%96.3%Good
Harlow Road SurgeryF826194,04036.7%305.745.5%94.8%
Hornchurch HealthcareF8205513,37137.6%316.991.8%94.9%
Maylands HealthcareF8200812,76337.8%291.965.6%93.2%Good
Rainham Health CentreF826277,26143.8%351.945.2%90.2%
South Hornchurch Medical PracticeF826076,50626.8%242.272.9%91.7%Good
St Georges Country Park SurgeryF826246,11444.7%309.877.6%96.3%Outstanding
Suttons Avenue SurgeryF826094,38039.6%325.861.2%91.7%
The Rosewood Medical CentreF8202212,98650.4%315.963.2%92.5%Good
Wood Lane SurgeryF8202810,29325.4%349.782.1%93.0%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (16 of 16)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
The Rosewood Medical Centre212,98650.4%92.5%
Beam Park Medical Practice34,39834.3%92.5%
Rainham Health Centre37,26143.8%90.2%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (16)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Beam Park Medical PracticeY0837134.3%248.151.9%0%92.5%0.7%
Berwick SurgeryF8264927.2%483.550.6%0%96.2%0.6%
Billet Lane Medical PracticeF8267550.9%354.872.4%0%98.4%0.8%
Cranham Health CentreF8267434.8%473.750.7%0%95.7%0.8%
Cranham Village SurgeryF8200639.6%314.877.5%0%95%0.9%
Dr Vm PatelF8203316%381.246.5%0%93.4%0.8%
Haiderian Medical CentreF8200232.4%28955%0%96.3%0.9%
Harlow Road SurgeryF8261936.7%305.745.5%0%94.8%0.7%
Hornchurch HealthcareF8205537.6%316.991.8%0%94.9%0.9%
Maylands HealthcareF8200837.8%291.965.6%0%93.2%0.6%
Rainham Health CentreF8262743.8%351.945.2%0%90.2%0.5%
South Hornchurch Medical PracticeF8260726.8%242.272.9%0%91.7%0.8%
St Georges Country Park SurgeryF8262444.7%309.877.6%0%96.3%0.8%
Suttons Avenue SurgeryF8260939.6%325.861.2%0%91.7%0.8%
The Rosewood Medical CentreF8202250.4%315.963.2%0%92.5%0.7%
Wood Lane SurgeryF8202825.4%349.782.1%0%93%0.8%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

16

Registered patients

120,517

Reporting coverage: patient list 100.0% · CQC 7 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.