Primary Care Network

Nexus (Devon) PCN

U06387

Compare to

Total patients

44,011

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.9%

patient-weighted

CQC good or outstanding

100.0%

5 rated

Items per patient

1.6

prescribing volume

GPPS overall good

85.7%

patient experience

Access KPIs · August 2025

Same-day %

51.4%

Month: August 2025

Appts per 1K patients

516

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

348

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face66.2%
Telephone26.0%
Video / online1.3%
Triage16.0%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080285684Same-day % · 2023-08: 45.6%Same-day % · 2023-09: 41.8%Same-day % · 2023-10: 40.8%Same-day % · 2023-12: 49.0%Same-day % · 2024-01: 49.9%Same-day % · 2024-02: 49.5%Same-day % · 2024-03: 48.5%Same-day % · 2024-04: 52.8%Same-day % · 2024-05: 49.7%Same-day % · 2024-06: 47.8%Same-day % · 2024-07: 48.1%Same-day % · 2024-08: 47.4%Same-day % · 2024-09: 45.3%Same-day % · 2024-10: 39.2%Same-day % · 2024-11: 47.2%Same-day % · 2024-12: 48.7%Same-day % · 2025-01: 48.3%Same-day % · 2025-02: 48.4%Same-day % · 2025-03: 49.9%Same-day % · 2025-04: 49.9%Same-day % · 2025-05: 49.4%Same-day % · 2025-06: 48.5%Same-day % · 2025-07: 50.2%Same-day % · 2025-08: 51.4%F2F % · 2023-08: 72.4%F2F % · 2023-09: 74.5%F2F % · 2023-10: 74.9%F2F % · 2023-12: 69.4%F2F % · 2024-01: 68.9%F2F % · 2024-02: 67.6%F2F % · 2024-03: 69.4%F2F % · 2024-04: 66.8%F2F % · 2024-05: 67.5%F2F % · 2024-06: 66.8%F2F % · 2024-07: 65.4%F2F % · 2024-08: 65.9%F2F % · 2024-09: 68.2%F2F % · 2024-10: 72.6%F2F % · 2024-11: 67.1%F2F % · 2024-12: 68.3%F2F % · 2025-01: 69.0%F2F % · 2025-02: 68.3%F2F % · 2025-03: 67.3%F2F % · 2025-04: 65.5%F2F % · 2025-05: 65.2%F2F % · 2025-06: 67.0%F2F % · 2025-07: 65.8%F2F % · 2025-08: 66.2%Phone % · 2023-08: 24.1%Phone % · 2023-09: 21.6%Phone % · 2023-10: 20.4%Phone % · 2023-12: 24.6%Phone % · 2024-01: 25.0%Phone % · 2024-02: 25.7%Phone % · 2024-03: 25.1%Phone % · 2024-04: 25.6%Phone % · 2024-05: 26.0%Phone % · 2024-06: 26.4%Phone % · 2024-07: 27.3%Phone % · 2024-08: 27.4%Phone % · 2024-09: 25.8%Phone % · 2024-10: 21.2%Phone % · 2024-11: 25.9%Phone % · 2024-12: 25.9%Phone % · 2025-01: 25.9%Phone % · 2025-02: 25.5%Phone % · 2025-03: 26.2%Phone % · 2025-04: 27.1%Phone % · 2025-05: 27.4%Phone % · 2025-06: 27.1%Phone % · 2025-07: 27.0%Phone % · 2025-08: 26.0%Video % · 2023-08: 0.1%Video % · 2023-09: 0.7%Video % · 2023-10: 0.8%Video % · 2023-12: 0.7%Video % · 2024-01: 1.0%Video % · 2024-02: 0.7%Video % · 2024-03: 0.9%Video % · 2024-04: 0.8%Video % · 2024-05: 0.8%Video % · 2024-06: 1.1%Video % · 2024-07: 1.0%Video % · 2024-08: 1.0%Video % · 2024-09: 0.7%Video % · 2024-10: 1.1%Video % · 2024-11: 0.9%Video % · 2024-12: 1.3%Video % · 2025-01: 1.3%Video % · 2025-02: 1.2%Video % · 2025-03: 1.4%Video % · 2025-04: 1.5%Video % · 2025-05: 1.2%Video % · 2025-06: 1.2%Video % · 2025-07: 1.3%Video % · 2025-08: 1.3%Triage % · 2023-08: 16.6%Triage % · 2023-09: 15.6%Triage % · 2023-10: 14.1%Triage % · 2023-12: 16.3%Triage % · 2024-01: 16.0%Triage % · 2024-02: 16.4%Triage % · 2024-03: 17.0%Triage % · 2024-04: 16.5%Triage % · 2024-05: 16.9%Triage % · 2024-06: 16.6%Triage % · 2024-07: 15.6%Triage % · 2024-08: 14.9%Triage % · 2024-09: 14.2%Triage % · 2024-10: 12.8%Triage % · 2024-11: 15.1%Triage % · 2024-12: 16.2%Triage % · 2025-01: 16.1%Triage % · 2025-02: 16.9%Triage % · 2025-03: 16.8%Triage % · 2025-04: 16.1%Triage % · 2025-05: 16.2%Triage % · 2025-06: 16.1%Triage % · 2025-07: 15.4%Triage % · 2025-08: 16.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0820,26225,34730,43135,5162023-08: 24,000 appointments2023-09: 26,138 appointments2023-10: 30,576 appointments2023-12: 21,738 appointments2024-01: 28,083 appointments2024-02: 26,487 appointments2024-03: 24,939 appointments2024-04: 26,986 appointments2024-05: 26,452 appointments2024-06: 25,025 appointments2024-07: 27,883 appointments2024-08: 24,215 appointments2024-09: 26,089 appointments2024-10: 34,040 appointments2024-11: 26,319 appointments2024-12: 23,026 appointments2025-01: 27,718 appointments2025-02: 24,742 appointments2025-03: 27,040 appointments2025-04: 25,278 appointments2025-05: 25,399 appointments2025-06: 25,384 appointments2025-07: 27,082 appointments2025-08: 22,723 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084605766918072023-08: 545.3 appts per 1,000 patients2023-09: 593.9 appts per 1,000 patients2023-10: 694.7 appts per 1,000 patients2023-12: 493.9 appts per 1,000 patients2024-01: 638.1 appts per 1,000 patients2024-02: 601.8 appts per 1,000 patients2024-03: 566.7 appts per 1,000 patients2024-04: 613.2 appts per 1,000 patients2024-05: 601 appts per 1,000 patients2024-06: 568.6 appts per 1,000 patients2024-07: 633.5 appts per 1,000 patients2024-08: 550.2 appts per 1,000 patients2024-09: 592.8 appts per 1,000 patients2024-10: 773.4 appts per 1,000 patients2024-11: 598 appts per 1,000 patients2024-12: 523.2 appts per 1,000 patients2025-01: 629.8 appts per 1,000 patients2025-02: 562.2 appts per 1,000 patients2025-03: 614.4 appts per 1,000 patients2025-04: 574.4 appts per 1,000 patients2025-05: 577.1 appts per 1,000 patients2025-06: 576.8 appts per 1,000 patients2025-07: 615.3 appts per 1,000 patients2025-08: 516.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding0 (0%)
good5 (100%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
5 practices rated · 100.0% good or outstanding

Inspection likelihood

high1 (20%)
medium4 (80%)
low0 (0%)
unknown0 (0%)
1 practices flagged high-risk

Clinical system mix

SystmOne5 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)93.9%
Exceptions (weighted)6.6%
100.0% coverage

Patient experience (GPPS)

Overall good85.7%
Phone easy38.2%
Website easy68.2%
100.0% coverage

Prescribing volume

1.6

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
3
4
5
6
7
1
8
4
9
10
← more deprivedless deprived →
Mean decile: 8.6
Most deprived: 0.0%
Least deprived: 80.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
8
59.1%
1
9
44.2%
4

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Heavitree PracticeL830777,99742.2%481.257.5%95.2%Good
Hill Barton SurgeryL831434,62332.6%331.468.1%93.2%Good
Isca Medical PracticeL830995,58952.2%575.451.1%97.7%Good
Mount Pleasant Health CentreL8306617,74959.1%565.374.3%92.5%Good
South Lawn Medical PracticeL830848,05347.4%508.365.5%93.4%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Heavitree PracticeL8307742.2%481.257.5%0%95.2%0.9%
Hill Barton SurgeryL8314332.6%331.468.1%0%93.2%0.8%
Isca Medical PracticeL8309952.2%575.451.1%0%97.7%0.9%
Mount Pleasant Health CentreL8306659.1%565.374.3%0%92.5%0.8%
South Lawn Medical PracticeL8308447.4%508.365.5%0%93.4%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

44,011

Reporting coverage: patient list 100.0% · CQC 5 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.