Primary Care Network

Exeter City PCN

U06816

Compare to

Total patients

39,425

6 practices

GP FTE

52.1

NHS Digital workforce

Patients per GP FTE

756

QOF achievement

91.1%

patient-weighted

CQC good or outstanding

100.0%

5 rated

Items per patient

1.8

prescribing volume

GPPS overall good

80.9%

patient experience

Access KPIs · August 2025

Same-day %

50.4%

Month: August 2025

Appts per 1K patients

494

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

351

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

6 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face60.0%
Telephone28.2%
Video / online8.7%
Triage20.7%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080275582Same-day % · 2023-08: 49.3%Same-day % · 2023-09: 42.8%Same-day % · 2023-10: 41.7%Same-day % · 2023-12: 50.2%Same-day % · 2024-01: 50.9%Same-day % · 2024-02: 49.5%Same-day % · 2024-03: 49.0%Same-day % · 2024-04: 49.9%Same-day % · 2024-05: 51.0%Same-day % · 2024-06: 47.4%Same-day % · 2024-07: 50.3%Same-day % · 2024-08: 51.6%Same-day % · 2024-09: 49.1%Same-day % · 2024-10: 42.5%Same-day % · 2024-11: 48.7%Same-day % · 2024-12: 50.9%Same-day % · 2025-01: 48.4%Same-day % · 2025-02: 49.6%Same-day % · 2025-03: 48.9%Same-day % · 2025-04: 50.2%Same-day % · 2025-05: 50.0%Same-day % · 2025-06: 48.8%Same-day % · 2025-07: 48.9%Same-day % · 2025-08: 50.4%F2F % · 2023-08: 71.5%F2F % · 2023-09: 72.2%F2F % · 2023-10: 73.4%F2F % · 2023-12: 68.7%F2F % · 2024-01: 68.0%F2F % · 2024-02: 68.9%F2F % · 2024-03: 68.6%F2F % · 2024-04: 68.1%F2F % · 2024-05: 69.0%F2F % · 2024-06: 64.9%F2F % · 2024-07: 60.2%F2F % · 2024-08: 60.6%F2F % · 2024-09: 62.5%F2F % · 2024-10: 68.7%F2F % · 2024-11: 63.9%F2F % · 2024-12: 63.6%F2F % · 2025-01: 63.6%F2F % · 2025-02: 63.4%F2F % · 2025-03: 62.6%F2F % · 2025-04: 63.6%F2F % · 2025-05: 62.3%F2F % · 2025-06: 61.6%F2F % · 2025-07: 60.5%F2F % · 2025-08: 60.0%Phone % · 2023-08: 23.3%Phone % · 2023-09: 22.0%Phone % · 2023-10: 20.5%Phone % · 2023-12: 24.5%Phone % · 2024-01: 25.1%Phone % · 2024-02: 24.0%Phone % · 2024-03: 24.0%Phone % · 2024-04: 26.3%Phone % · 2024-05: 24.4%Phone % · 2024-06: 26.9%Phone % · 2024-07: 31.0%Phone % · 2024-08: 30.6%Phone % · 2024-09: 27.7%Phone % · 2024-10: 22.4%Phone % · 2024-11: 26.4%Phone % · 2024-12: 26.6%Phone % · 2025-01: 26.9%Phone % · 2025-02: 27.1%Phone % · 2025-03: 27.6%Phone % · 2025-04: 27.1%Phone % · 2025-05: 28.0%Phone % · 2025-06: 28.4%Phone % · 2025-07: 28.3%Phone % · 2025-08: 28.2%Video % · 2023-08: 3.1%Video % · 2023-09: 3.2%Video % · 2023-10: 3.4%Video % · 2023-12: 3.5%Video % · 2024-01: 2.8%Video % · 2024-02: 2.9%Video % · 2024-03: 3.5%Video % · 2024-04: 2.8%Video % · 2024-05: 3.0%Video % · 2024-06: 5.3%Video % · 2024-07: 6.2%Video % · 2024-08: 5.9%Video % · 2024-09: 6.8%Video % · 2024-10: 5.6%Video % · 2024-11: 6.8%Video % · 2024-12: 7.0%Video % · 2025-01: 6.4%Video % · 2025-02: 6.9%Video % · 2025-03: 7.1%Video % · 2025-04: 6.9%Video % · 2025-05: 7.0%Video % · 2025-06: 7.2%Video % · 2025-07: 7.9%Video % · 2025-08: 8.7%Triage % · 2023-08: 17.8%Triage % · 2023-09: 15.9%Triage % · 2023-10: 17.1%Triage % · 2023-12: 19.9%Triage % · 2024-01: 20.5%Triage % · 2024-02: 19.6%Triage % · 2024-03: 20.0%Triage % · 2024-04: 18.2%Triage % · 2024-05: 18.8%Triage % · 2024-06: 19.5%Triage % · 2024-07: 23.7%Triage % · 2024-08: 24.0%Triage % · 2024-09: 20.6%Triage % · 2024-10: 16.9%Triage % · 2024-11: 19.1%Triage % · 2024-12: 20.2%Triage % · 2025-01: 18.9%Triage % · 2025-02: 20.0%Triage % · 2025-03: 19.5%Triage % · 2025-04: 20.1%Triage % · 2025-05: 21.7%Triage % · 2025-06: 20.0%Triage % · 2025-07: 20.4%Triage % · 2025-08: 20.7%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0817,00020,73024,46028,1902023-08: 19,591 appointments2023-09: 22,040 appointments2023-10: 25,123 appointments2023-12: 18,219 appointments2024-01: 23,131 appointments2024-02: 22,457 appointments2024-03: 21,927 appointments2024-04: 20,025 appointments2024-05: 19,640 appointments2024-06: 20,233 appointments2024-07: 21,547 appointments2024-08: 18,083 appointments2024-09: 20,493 appointments2024-10: 27,107 appointments2024-11: 20,982 appointments2024-12: 19,486 appointments2025-01: 22,030 appointments2025-02: 19,844 appointments2025-03: 21,106 appointments2025-04: 19,144 appointments2025-05: 19,561 appointments2025-06: 21,537 appointments2025-07: 22,726 appointments2025-08: 19,490 appointments

Raw appointment count per month, last 24 months. Aggregate across 6 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084315266207152023-08: 496.9 appts per 1,000 patients2023-09: 559 appts per 1,000 patients2023-10: 637.2 appts per 1,000 patients2023-12: 462.1 appts per 1,000 patients2024-01: 586.7 appts per 1,000 patients2024-02: 569.6 appts per 1,000 patients2024-03: 556.2 appts per 1,000 patients2024-04: 507.9 appts per 1,000 patients2024-05: 498.2 appts per 1,000 patients2024-06: 513.2 appts per 1,000 patients2024-07: 546.5 appts per 1,000 patients2024-08: 458.7 appts per 1,000 patients2024-09: 519.8 appts per 1,000 patients2024-10: 687.6 appts per 1,000 patients2024-11: 532.2 appts per 1,000 patients2024-12: 494.3 appts per 1,000 patients2025-01: 558.8 appts per 1,000 patients2025-02: 503.3 appts per 1,000 patients2025-03: 535.3 appts per 1,000 patients2025-04: 485.6 appts per 1,000 patients2025-05: 496.2 appts per 1,000 patients2025-06: 546.3 appts per 1,000 patients2025-07: 576.4 appts per 1,000 patients2025-08: 494.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 6 reporting practices.

CQC rating distribution

outstanding1 (17%)
good4 (67%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (17%)
5 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium5 (83%)
low0 (0%)
unknown1 (17%)
0 practices flagged high-risk

Workforce capacity

GP FTE

52.1

Nurse FTE

18.8

Direct Patient Care FTE

9.4

Admin FTE

87.1

6 practices reporting · 100.0% coverage

Staff group mix

GP52.1 FTE · 31%
Nurse18.8 FTE · 11%
Direct Patient Care9.4 FTE · 6%
Admin87.1 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Clinical system mix

SystmOne6 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 6 practices.

Workforce trend

2025-082025-112026-0303570106GP · 2025-08: 53 FTEGP · 2025-09: 52 FTEGP · 2025-10: 52 FTEGP · 2025-11: 53 FTEGP · 2026-01: 50 FTEGP · 2026-02: 48 FTEGP · 2026-03: 52 FTENurse · 2025-08: 21 FTENurse · 2025-09: 21 FTENurse · 2025-10: 21 FTENurse · 2025-11: 19 FTENurse · 2026-01: 19 FTENurse · 2026-02: 19 FTENurse · 2026-03: 19 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 9 FTEDPC · 2025-11: 9 FTEDPC · 2026-01: 9 FTEDPC · 2026-02: 9 FTEDPC · 2026-03: 9 FTEAdmin · 2025-08: 95 FTEAdmin · 2025-09: 95 FTEAdmin · 2025-10: 95 FTEAdmin · 2025-11: 89 FTEAdmin · 2026-01: 87 FTEAdmin · 2026-02: 87 FTEAdmin · 2026-03: 87 FTE

Source: NHS Digital General Practice Workforce — 7 snapshots (2025-08 → 2026-03). Y-axis zoomed to data range.

QOF performance

Achievement (weighted)91.1%
Exceptions (weighted)6.8%
100.0% coverage

Patient experience (GPPS)

Overall good80.9%
Phone easy38.2%
Website easy-104.6%
100.0% coverage

Prescribing volume

1.8

items per registered patient (latest published period)

6 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
2
3
1
4
5
6
2
7
8
9
10
← more deprivedless deprived →
Mean decile: 4.6
Most deprived: 17.0%
Least deprived: 0.0%
IMD coverage: 100.0%

6 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
2
53.4%
1
3
42.7%
2
4
46.7%
1
7
54.5%
2

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (6)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Barnfield Hill SurgeryL83024
Exeter City PCN
8,58538%389.348.5%094.3%Good
Inclusion Health Devon CicL83673
Exeter City PCN
71546.7%2,415.477%065.7%
Southernhay House SurgeryL83058
Exeter City PCN
7,61653.5%388.862.5%090.9%Good
St Leonards PracticeL83042
Exeter City PCN
9,88755.3%601.738.6%091.5%Outstanding
Whipton SurgeryL83115
Exeter City PCN
4,94550.7%611.386.4%094.2%Good
Wonford Green SurgeryL83655
Exeter City PCN
7,67753.4%324.179.7%087.4%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (6 of 6)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Wonford Green Surgery
Exeter City PCN
27,67753.4%87.4%
Barnfield Hill Surgery
Exeter City PCN
38,58538%94.3%
Whipton Surgery
Exeter City PCN
34,94550.7%94.2%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (6)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Barnfield Hill SurgeryL8302438%389.348.5%0%094.3%0.9%
Inclusion Health Devon CicL8367346.7%2,415.477%0%065.7%0.9%
Southernhay House SurgeryL8305853.5%388.862.5%0%090.9%0.8%
St Leonards PracticeL8304255.3%601.738.6%0%091.5%0.7%
Whipton SurgeryL8311550.7%611.386.4%0%094.2%0.8%
Wonford Green SurgeryL8365553.4%324.179.7%0%087.4%0.8%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

6

Registered patients

39,425

Reporting coverage: patient list 100.0% · CQC 5 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/10/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.