Primary Care Network

New Cross Alliance PCN

U08578

Compare to

Total patients

34,772

3 practices

GP FTE

0

NHS Digital workforce

QOF achievement

94.1%

patient-weighted

CQC good or outstanding

100.0%

2 rated

Items per patient

1.2

prescribing volume

GPPS overall good

66.9%

patient experience

Access KPIs · August 2025

Same-day %

43.4%

Month: August 2025

Appts per 1K patients

417

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

234

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

3 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face57.4%
Telephone22.8%
Video / online17.5%
Triage12.6%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080275582Same-day % · 2023-08: 28.6%Same-day % · 2023-09: 29.6%Same-day % · 2023-10: 28.2%Same-day % · 2023-11: 27.6%Same-day % · 2023-12: 29.5%Same-day % · 2024-01: 30.0%Same-day % · 2024-02: 31.6%Same-day % · 2024-03: 30.3%Same-day % · 2024-04: 31.9%Same-day % · 2024-05: 36.0%Same-day % · 2024-06: 33.3%Same-day % · 2024-07: 34.1%Same-day % · 2024-08: 37.3%Same-day % · 2024-09: 37.3%Same-day % · 2024-11: 37.6%Same-day % · 2024-12: 37.9%Same-day % · 2025-01: 37.4%Same-day % · 2025-02: 40.6%Same-day % · 2025-03: 39.1%Same-day % · 2025-04: 35.9%Same-day % · 2025-05: 34.4%Same-day % · 2025-06: 41.1%Same-day % · 2025-07: 37.1%Same-day % · 2025-08: 43.4%F2F % · 2023-08: 61.1%F2F % · 2023-09: 68.1%F2F % · 2023-10: 73.5%F2F % · 2023-11: 70.8%F2F % · 2023-12: 72.1%F2F % · 2024-01: 70.7%F2F % · 2024-02: 68.3%F2F % · 2024-03: 72.3%F2F % · 2024-04: 69.3%F2F % · 2024-05: 61.6%F2F % · 2024-06: 62.0%F2F % · 2024-07: 61.3%F2F % · 2024-08: 61.2%F2F % · 2024-09: 60.6%F2F % · 2024-11: 62.6%F2F % · 2024-12: 63.1%F2F % · 2025-01: 61.9%F2F % · 2025-02: 60.1%F2F % · 2025-03: 59.5%F2F % · 2025-04: 61.5%F2F % · 2025-05: 58.6%F2F % · 2025-06: 57.4%F2F % · 2025-07: 58.6%F2F % · 2025-08: 57.4%Phone % · 2023-08: 34.3%Phone % · 2023-09: 28.0%Phone % · 2023-10: 23.2%Phone % · 2023-11: 26.1%Phone % · 2023-12: 24.2%Phone % · 2024-01: 25.9%Phone % · 2024-02: 28.3%Phone % · 2024-03: 24.3%Phone % · 2024-04: 25.3%Phone % · 2024-05: 19.7%Phone % · 2024-06: 20.4%Phone % · 2024-07: 20.7%Phone % · 2024-08: 21.7%Phone % · 2024-09: 20.4%Phone % · 2024-11: 20.5%Phone % · 2024-12: 19.6%Phone % · 2025-01: 19.6%Phone % · 2025-02: 20.7%Phone % · 2025-03: 20.0%Phone % · 2025-04: 20.2%Phone % · 2025-05: 20.6%Phone % · 2025-06: 22.1%Phone % · 2025-07: 22.4%Phone % · 2025-08: 22.8%Video % · 2023-08: 3.5%Video % · 2023-09: 2.9%Video % · 2023-10: 2.3%Video % · 2023-11: 1.9%Video % · 2023-12: 2.3%Video % · 2024-01: 2.3%Video % · 2024-02: 2.3%Video % · 2024-03: 1.9%Video % · 2024-04: 3.9%Video % · 2024-05: 16.9%Video % · 2024-06: 16.3%Video % · 2024-07: 17.0%Video % · 2024-08: 16.1%Video % · 2024-09: 17.9%Video % · 2024-11: 15.7%Video % · 2024-12: 16.4%Video % · 2025-01: 17.2%Video % · 2025-02: 17.5%Video % · 2025-03: 18.9%Video % · 2025-04: 16.2%Video % · 2025-05: 18.5%Video % · 2025-06: 18.4%Video % · 2025-07: 17.1%Video % · 2025-08: 17.5%Triage % · 2023-08: 11.8%Triage % · 2023-09: 9.3%Triage % · 2023-10: 6.5%Triage % · 2023-11: 5.9%Triage % · 2023-12: 5.3%Triage % · 2024-01: 6.9%Triage % · 2024-02: 4.9%Triage % · 2024-03: 3.8%Triage % · 2024-04: 4.9%Triage % · 2024-05: 10.0%Triage % · 2024-06: 9.9%Triage % · 2024-07: 9.8%Triage % · 2024-08: 7.4%Triage % · 2024-09: 8.8%Triage % · 2024-11: 8.6%Triage % · 2024-12: 10.0%Triage % · 2025-01: 11.8%Triage % · 2025-02: 12.6%Triage % · 2025-03: 13.4%Triage % · 2025-04: 11.6%Triage % · 2025-05: 13.3%Triage % · 2025-06: 13.3%Triage % · 2025-07: 12.8%Triage % · 2025-08: 12.6%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0812,32514,69517,06519,4352023-08: 13,188 appointments2023-09: 15,391 appointments2023-10: 18,747 appointments2023-11: 16,432 appointments2023-12: 13,013 appointments2024-01: 15,314 appointments2024-02: 15,723 appointments2024-03: 15,006 appointments2024-04: 14,629 appointments2024-05: 15,917 appointments2024-06: 15,558 appointments2024-07: 17,895 appointments2024-08: 14,995 appointments2024-09: 15,287 appointments2024-11: 15,943 appointments2024-12: 15,031 appointments2025-01: 17,444 appointments2025-02: 15,616 appointments2025-03: 16,217 appointments2025-04: 15,106 appointments2025-05: 15,511 appointments2025-06: 16,344 appointments2025-07: 18,051 appointments2025-08: 14,508 appointments

Raw appointment count per month, last 24 months. Aggregate across 3 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083544234915592023-08: 379.3 appts per 1,000 patients2023-09: 442.6 appts per 1,000 patients2023-10: 539.1 appts per 1,000 patients2023-11: 472.6 appts per 1,000 patients2023-12: 374.2 appts per 1,000 patients2024-01: 440.4 appts per 1,000 patients2024-02: 452.2 appts per 1,000 patients2024-03: 431.6 appts per 1,000 patients2024-04: 420.7 appts per 1,000 patients2024-05: 457.8 appts per 1,000 patients2024-06: 447.4 appts per 1,000 patients2024-07: 514.6 appts per 1,000 patients2024-08: 431.2 appts per 1,000 patients2024-09: 439.6 appts per 1,000 patients2024-11: 458.5 appts per 1,000 patients2024-12: 432.3 appts per 1,000 patients2025-01: 501.7 appts per 1,000 patients2025-02: 449.1 appts per 1,000 patients2025-03: 466.4 appts per 1,000 patients2025-04: 434.4 appts per 1,000 patients2025-05: 446.1 appts per 1,000 patients2025-06: 470 appts per 1,000 patients2025-07: 519.1 appts per 1,000 patients2025-08: 417.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 3 reporting practices.

CQC rating distribution

outstanding0 (0%)
good2 (67%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (33%)
2 practices rated · 100.0% good or outstanding

Inspection likelihood

high1 (33%)
medium1 (33%)
low0 (0%)
unknown1 (33%)
1 practices flagged high-risk

Clinical system mix

EMIS Web3 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 3 practices.

QOF performance

Achievement (weighted)94.1%
Exceptions (weighted)11.7%
100.0% coverage

Patient experience (GPPS)

Overall good66.9%
Phone easy19.0%
Website easy48.6%
100.0% coverage

Prescribing volume

1.2

items per registered patient (latest published period)

3 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
3
1
4
2
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 4.9
Most deprived: 0.0%
Least deprived: 0.0%
IMD coverage: 100.0%

3 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
4
23.7%
1
5
44.6%
2

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (3)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Fullwell Cross Med. Ctr.F8601016,65243.2%285.975.5%91.4%
Hainault SurgeryF860853,52923.7%332.753.5%94.8%Good
Newbury Group PracticeF8606014,59146.2%587.647.9%97.0%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (3 of 3)

PracticeApptsCQCWorkforcePrescribingScreening
Fullwell Cross Med. Ctr.
Hainault Surgery
Newbury Group Practice

Practice Heatmap — KPI matrix (3)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Fullwell Cross Med. Ctr.F8601043.2%285.975.5%0%91.4%0.7%
Hainault SurgeryF8608523.7%332.753.5%0%94.8%0.8%
Newbury Group PracticeF8606046.2%587.647.9%0%97%0.6%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

3

Registered patients

34,772

Reporting coverage: patient list 100.0% · CQC 2 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.