Primary Care Network

Hackney Downs PCN

U21268

Compare to

Total patients

38,246

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

95.5%

patient-weighted

CQC good or outstanding

100.0%

4 rated

Items per patient

1.3

prescribing volume

GPPS overall good

75.4%

patient experience

Access KPIs · August 2025

Same-day %

55.8%

Month: August 2025

Appts per 1K patients

400

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

317

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face76.9%
Telephone22.8%
Triage23.4%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080316192Same-day % · 2023-08: 61.5%Same-day % · 2023-09: 60.6%Same-day % · 2023-10: 58.6%Same-day % · 2023-11: 60.5%Same-day % · 2023-12: 62.9%Same-day % · 2024-01: 62.0%Same-day % · 2024-02: 59.2%Same-day % · 2024-03: 59.5%Same-day % · 2024-04: 61.3%Same-day % · 2024-05: 59.0%Same-day % · 2024-06: 60.1%Same-day % · 2024-07: 58.3%Same-day % · 2024-08: 56.9%Same-day % · 2024-09: 55.9%Same-day % · 2024-11: 53.8%Same-day % · 2024-12: 56.7%Same-day % · 2025-01: 54.2%Same-day % · 2025-02: 55.3%Same-day % · 2025-03: 56.6%Same-day % · 2025-04: 55.2%Same-day % · 2025-05: 54.9%Same-day % · 2025-06: 53.2%Same-day % · 2025-07: 52.3%Same-day % · 2025-08: 55.8%F2F % · 2023-08: 79.0%F2F % · 2023-09: 79.4%F2F % · 2023-10: 80.0%F2F % · 2023-11: 79.7%F2F % · 2023-12: 79.6%F2F % · 2024-01: 80.8%F2F % · 2024-02: 80.1%F2F % · 2024-03: 81.6%F2F % · 2024-04: 80.3%F2F % · 2024-05: 82.1%F2F % · 2024-06: 81.2%F2F % · 2024-07: 79.5%F2F % · 2024-08: 79.3%F2F % · 2024-09: 79.7%F2F % · 2024-11: 79.5%F2F % · 2024-12: 79.4%F2F % · 2025-01: 80.3%F2F % · 2025-02: 80.9%F2F % · 2025-03: 79.1%F2F % · 2025-04: 78.5%F2F % · 2025-05: 78.7%F2F % · 2025-06: 78.9%F2F % · 2025-07: 77.8%F2F % · 2025-08: 76.9%Phone % · 2023-08: 20.4%Phone % · 2023-09: 19.6%Phone % · 2023-10: 19.4%Phone % · 2023-11: 19.8%Phone % · 2023-12: 20.0%Phone % · 2024-01: 18.5%Phone % · 2024-02: 19.4%Phone % · 2024-03: 18.0%Phone % · 2024-04: 19.2%Phone % · 2024-05: 17.4%Phone % · 2024-06: 18.4%Phone % · 2024-07: 19.9%Phone % · 2024-08: 20.2%Phone % · 2024-09: 19.8%Phone % · 2024-11: 20.0%Phone % · 2024-12: 19.9%Phone % · 2025-01: 19.0%Phone % · 2025-02: 18.7%Phone % · 2025-03: 20.4%Phone % · 2025-04: 21.1%Phone % · 2025-05: 20.8%Phone % · 2025-06: 20.7%Phone % · 2025-07: 21.9%Phone % · 2025-08: 22.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.2%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 9.1%Triage % · 2023-09: 8.7%Triage % · 2023-10: 9.1%Triage % · 2023-11: 6.4%Triage % · 2023-12: 8.9%Triage % · 2024-01: 9.0%Triage % · 2024-02: 8.6%Triage % · 2024-03: 9.0%Triage % · 2024-04: 10.0%Triage % · 2024-05: 10.4%Triage % · 2024-06: 10.5%Triage % · 2024-07: 9.5%Triage % · 2024-08: 10.2%Triage % · 2024-09: 15.2%Triage % · 2024-11: 24.8%Triage % · 2024-12: 24.6%Triage % · 2025-01: 24.4%Triage % · 2025-02: 25.5%Triage % · 2025-03: 26.3%Triage % · 2025-04: 25.5%Triage % · 2025-05: 25.2%Triage % · 2025-06: 24.3%Triage % · 2025-07: 22.5%Triage % · 2025-08: 23.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0814,00115,93717,87419,8102023-08: 16,564 appointments2023-09: 17,954 appointments2023-10: 18,723 appointments2023-11: 18,448 appointments2023-12: 14,798 appointments2024-01: 19,071 appointments2024-02: 17,737 appointments2024-03: 16,741 appointments2024-04: 16,731 appointments2024-05: 15,455 appointments2024-06: 14,563 appointments2024-07: 16,765 appointments2024-08: 15,360 appointments2024-09: 17,250 appointments2024-11: 17,421 appointments2024-12: 15,493 appointments2025-01: 19,248 appointments2025-02: 17,498 appointments2025-03: 17,868 appointments2025-04: 16,755 appointments2025-05: 16,713 appointments2025-06: 17,564 appointments2025-07: 18,899 appointments2025-08: 15,311 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083664174675182023-08: 433.1 appts per 1,000 patients2023-09: 469.4 appts per 1,000 patients2023-10: 489.5 appts per 1,000 patients2023-11: 482.4 appts per 1,000 patients2023-12: 386.9 appts per 1,000 patients2024-01: 498.6 appts per 1,000 patients2024-02: 463.8 appts per 1,000 patients2024-03: 437.7 appts per 1,000 patients2024-04: 437.5 appts per 1,000 patients2024-05: 404.1 appts per 1,000 patients2024-06: 380.8 appts per 1,000 patients2024-07: 438.3 appts per 1,000 patients2024-08: 401.6 appts per 1,000 patients2024-09: 451 appts per 1,000 patients2024-11: 455.5 appts per 1,000 patients2024-12: 405.1 appts per 1,000 patients2025-01: 503.3 appts per 1,000 patients2025-02: 457.5 appts per 1,000 patients2025-03: 467.2 appts per 1,000 patients2025-04: 438.1 appts per 1,000 patients2025-05: 437 appts per 1,000 patients2025-06: 459.2 appts per 1,000 patients2025-07: 494.1 appts per 1,000 patients2025-08: 400.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding0 (0%)
good4 (80%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (20%)
4 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium4 (80%)
low0 (0%)
unknown1 (20%)
0 practices flagged high-risk

Clinical system mix

EMIS Web5 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)95.5%
Exceptions (weighted)8.1%
100.0% coverage

Patient experience (GPPS)

Overall good75.4%
Phone easy38.4%
Website easy72.0%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

4
1
2
1
3
4
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 1.6
Most deprived: 80.0%
Least deprived: 0.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
47.1%
4
3
61.5%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Fountayne Road Medical PracticeF840809,52030.8%322.267.2%95.1%Good
Healy Medical CentreF847205,23970%66061.1%93.8%Good
The Clapton SurgeryF846685,83934.4%219.695.9%96.7%Good
The Nightingale PracticeF8401812,50061.5%465.491.4%96.5%Good
The Riverside PracticeF846195,14868.3%327.762.7%94.3%

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Fountayne Road Medical Practice19,52030.8%95.1%
Healy Medical Centre15,23970%93.8%
The Clapton Surgery15,83934.4%96.7%
The Riverside Practice15,14868.3%94.3%
The Nightingale Practice312,50061.5%96.5%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Fountayne Road Medical PracticeF8408030.8%322.267.2%0%95.1%0.8%
Healy Medical CentreF8472070%66061.1%0%93.8%0.7%
The Clapton SurgeryF8466834.4%219.695.9%0%96.7%0.6%
The Nightingale PracticeF8401861.5%465.491.4%0%96.5%0.8%
The Riverside PracticeF8461968.3%327.762.7%0%94.3%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

38,246

Reporting coverage: patient list 100.0% · CQC 4 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.