Primary Care Network

Web PCN

U27932

Compare to

Total patients

52,461

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.0%

patient-weighted

CQC good or outstanding

100.0%

4 rated

Items per patient

2.4

prescribing volume

GPPS overall good

79.9%

patient experience

Access KPIs · August 2025

Same-day %

45.3%

Month: August 2025

Appts per 1K patients

547

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

359

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face66.0%
Telephone20.2%
Video / online10.7%
Triage20.3%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080285683Same-day % · 2023-08: 44.7%Same-day % · 2023-09: 36.1%Same-day % · 2023-10: 37.3%Same-day % · 2023-12: 46.9%Same-day % · 2024-01: 46.1%Same-day % · 2024-02: 44.4%Same-day % · 2024-03: 45.1%Same-day % · 2024-04: 45.4%Same-day % · 2024-05: 43.2%Same-day % · 2024-06: 43.1%Same-day % · 2024-07: 42.4%Same-day % · 2024-08: 43.8%Same-day % · 2024-09: 43.6%Same-day % · 2024-10: 33.2%Same-day % · 2024-11: 41.7%Same-day % · 2024-12: 44.9%Same-day % · 2025-01: 43.6%Same-day % · 2025-02: 42.9%Same-day % · 2025-03: 43.3%Same-day % · 2025-04: 40.6%Same-day % · 2025-05: 44.0%Same-day % · 2025-06: 43.8%Same-day % · 2025-07: 45.5%Same-day % · 2025-08: 45.3%F2F % · 2023-08: 65.5%F2F % · 2023-09: 69.8%F2F % · 2023-10: 71.4%F2F % · 2023-12: 65.2%F2F % · 2024-01: 66.4%F2F % · 2024-02: 66.8%F2F % · 2024-03: 66.8%F2F % · 2024-04: 69.8%F2F % · 2024-05: 70.6%F2F % · 2024-06: 70.5%F2F % · 2024-07: 71.5%F2F % · 2024-08: 69.0%F2F % · 2024-09: 69.3%F2F % · 2024-10: 75.1%F2F % · 2024-11: 69.9%F2F % · 2024-12: 67.6%F2F % · 2025-01: 68.3%F2F % · 2025-02: 67.7%F2F % · 2025-03: 67.6%F2F % · 2025-04: 70.5%F2F % · 2025-05: 69.1%F2F % · 2025-06: 68.7%F2F % · 2025-07: 67.4%F2F % · 2025-08: 66.0%Phone % · 2023-08: 22.1%Phone % · 2023-09: 17.6%Phone % · 2023-10: 17.0%Phone % · 2023-12: 21.6%Phone % · 2024-01: 20.5%Phone % · 2024-02: 20.4%Phone % · 2024-03: 20.4%Phone % · 2024-04: 17.3%Phone % · 2024-05: 14.6%Phone % · 2024-06: 15.3%Phone % · 2024-07: 13.1%Phone % · 2024-08: 15.9%Phone % · 2024-09: 18.0%Phone % · 2024-10: 13.9%Phone % · 2024-11: 18.2%Phone % · 2024-12: 19.4%Phone % · 2025-01: 18.7%Phone % · 2025-02: 18.8%Phone % · 2025-03: 19.4%Phone % · 2025-04: 17.7%Phone % · 2025-05: 18.7%Phone % · 2025-06: 19.1%Phone % · 2025-07: 18.7%Phone % · 2025-08: 20.2%Video % · 2023-08: 7.7%Video % · 2023-09: 6.3%Video % · 2023-10: 6.1%Video % · 2023-12: 7.0%Video % · 2024-01: 7.6%Video % · 2024-02: 7.2%Video % · 2024-03: 8.3%Video % · 2024-04: 8.2%Video % · 2024-05: 10.2%Video % · 2024-06: 9.3%Video % · 2024-07: 10.9%Video % · 2024-08: 11.6%Video % · 2024-09: 9.0%Video % · 2024-10: 6.9%Video % · 2024-11: 8.3%Video % · 2024-12: 9.6%Video % · 2025-01: 9.7%Video % · 2025-02: 10.1%Video % · 2025-03: 9.6%Video % · 2025-04: 8.8%Video % · 2025-05: 9.2%Video % · 2025-06: 9.7%Video % · 2025-07: 10.3%Video % · 2025-08: 10.7%Triage % · 2023-08: 9.0%Triage % · 2023-09: 7.3%Triage % · 2023-10: 6.9%Triage % · 2023-12: 8.2%Triage % · 2024-01: 8.9%Triage % · 2024-02: 9.1%Triage % · 2024-03: 10.3%Triage % · 2024-04: 11.1%Triage % · 2024-05: 12.2%Triage % · 2024-06: 12.8%Triage % · 2024-07: 13.9%Triage % · 2024-08: 15.2%Triage % · 2024-09: 15.9%Triage % · 2024-10: 13.3%Triage % · 2024-11: 16.8%Triage % · 2024-12: 18.1%Triage % · 2025-01: 16.8%Triage % · 2025-02: 17.3%Triage % · 2025-03: 17.6%Triage % · 2025-04: 16.6%Triage % · 2025-05: 17.2%Triage % · 2025-06: 17.9%Triage % · 2025-07: 19.1%Triage % · 2025-08: 20.3%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0826,07633,50140,92748,3522023-08: 32,974 appointments2023-09: 38,903 appointments2023-10: 40,552 appointments2023-12: 28,232 appointments2024-01: 35,949 appointments2024-02: 34,136 appointments2024-03: 32,246 appointments2024-04: 32,225 appointments2024-05: 34,004 appointments2024-06: 31,166 appointments2024-07: 34,950 appointments2024-08: 30,136 appointments2024-09: 31,699 appointments2024-10: 46,196 appointments2024-11: 33,214 appointments2024-12: 30,653 appointments2025-01: 35,565 appointments2025-02: 31,741 appointments2025-03: 32,661 appointments2025-04: 32,699 appointments2025-05: 31,037 appointments2025-06: 32,488 appointments2025-07: 34,295 appointments2025-08: 28,706 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084976397809222023-08: 628.5 appts per 1,000 patients2023-09: 741.6 appts per 1,000 patients2023-10: 773 appts per 1,000 patients2023-12: 538.2 appts per 1,000 patients2024-01: 685.3 appts per 1,000 patients2024-02: 650.7 appts per 1,000 patients2024-03: 614.7 appts per 1,000 patients2024-04: 614.3 appts per 1,000 patients2024-05: 648.2 appts per 1,000 patients2024-06: 594.1 appts per 1,000 patients2024-07: 666.2 appts per 1,000 patients2024-08: 574.4 appts per 1,000 patients2024-09: 604.2 appts per 1,000 patients2024-10: 880.6 appts per 1,000 patients2024-11: 633.1 appts per 1,000 patients2024-12: 584.3 appts per 1,000 patients2025-01: 677.9 appts per 1,000 patients2025-02: 605 appts per 1,000 patients2025-03: 622.6 appts per 1,000 patients2025-04: 623.3 appts per 1,000 patients2025-05: 591.6 appts per 1,000 patients2025-06: 619.3 appts per 1,000 patients2025-07: 653.7 appts per 1,000 patients2025-08: 547.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding2 (40%)
good2 (40%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (20%)
4 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium4 (80%)
low0 (0%)
unknown1 (20%)
0 practices flagged high-risk

Clinical system mix

SystmOne5 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)93.0%
Exceptions (weighted)8.1%
100.0% coverage

Patient experience (GPPS)

Overall good79.9%
Phone easy36.1%
Website easy71.4%
100.0% coverage

Prescribing volume

2.4

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
3
2
4
5
1
6
7
1
8
1
9
10
← more deprivedless deprived →
Mean decile: 6.2
Most deprived: 0.0%
Least deprived: 20.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
4
41.8%
2
6
40.5%
1
8
62.9%
1
9
48.7%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Budleigh Salterton Medical PracticeL830118,20548.7%553.683%94.7%Good
Haldon House SurgeryL831366,05344.9%461.353.1%95.4%Good
Imperial SurgeryL836286,72338.9%565.464.2%94.8%
Rolle Medical PartnershipL8305626,08040.5%512.968.2%90.5%Outstanding
Woodbury SurgeryL831165,40062.9%776.950.8%97.1%Outstanding

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Budleigh Salterton Medical PracticeL8301148.7%553.683%0%94.7%0.9%
Haldon House SurgeryL8313644.9%461.353.1%0%95.4%0.9%
Imperial SurgeryL8362838.9%565.464.2%0%94.8%0.9%
Rolle Medical PartnershipL8305640.5%512.968.2%0%90.5%0.7%
Woodbury SurgeryL8311662.9%776.950.8%0%97.1%1%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

52,461

Reporting coverage: patient list 100.0% · CQC 4 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.