Primary Care Network

Outer Exeter PCN

U32372

Compare to

Total patients

54,476

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

92.3%

patient-weighted

CQC good or outstanding

100.0%

5 rated

Items per patient

1.7

prescribing volume

GPPS overall good

82.3%

patient experience

Access KPIs · August 2025

Same-day %

37.9%

Month: August 2025

Appts per 1K patients

444

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

208

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face62.4%
Telephone29.2%
Video / online3.8%
Triage9.0%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080306089Same-day % · 2023-08: 33.9%Same-day % · 2023-09: 24.9%Same-day % · 2023-10: 31.3%Same-day % · 2023-12: 40.5%Same-day % · 2024-01: 38.4%Same-day % · 2024-02: 37.6%Same-day % · 2024-03: 37.3%Same-day % · 2024-04: 36.8%Same-day % · 2024-05: 36.1%Same-day % · 2024-06: 37.5%Same-day % · 2024-07: 36.6%Same-day % · 2024-08: 37.2%Same-day % · 2024-09: 35.8%Same-day % · 2024-10: 29.5%Same-day % · 2024-11: 34.5%Same-day % · 2024-12: 40.1%Same-day % · 2025-01: 38.4%Same-day % · 2025-02: 37.4%Same-day % · 2025-03: 38.1%Same-day % · 2025-04: 35.8%Same-day % · 2025-05: 37.0%Same-day % · 2025-06: 37.6%Same-day % · 2025-07: 36.0%Same-day % · 2025-08: 37.9%F2F % · 2023-08: 72.1%F2F % · 2023-09: 80.0%F2F % · 2023-10: 73.8%F2F % · 2023-12: 67.9%F2F % · 2024-01: 68.7%F2F % · 2024-02: 68.1%F2F % · 2024-03: 68.7%F2F % · 2024-04: 68.6%F2F % · 2024-05: 69.1%F2F % · 2024-06: 67.8%F2F % · 2024-07: 68.4%F2F % · 2024-08: 67.7%F2F % · 2024-09: 67.7%F2F % · 2024-10: 73.5%F2F % · 2024-11: 68.4%F2F % · 2024-12: 63.5%F2F % · 2025-01: 63.8%F2F % · 2025-02: 63.8%F2F % · 2025-03: 63.3%F2F % · 2025-04: 65.9%F2F % · 2025-05: 63.4%F2F % · 2025-06: 63.1%F2F % · 2025-07: 63.3%F2F % · 2025-08: 62.4%Phone % · 2023-08: 23.8%Phone % · 2023-09: 16.8%Phone % · 2023-10: 21.0%Phone % · 2023-12: 27.1%Phone % · 2024-01: 26.0%Phone % · 2024-02: 26.8%Phone % · 2024-03: 25.4%Phone % · 2024-04: 25.0%Phone % · 2024-05: 25.0%Phone % · 2024-06: 26.3%Phone % · 2024-07: 25.3%Phone % · 2024-08: 26.4%Phone % · 2024-09: 26.4%Phone % · 2024-10: 20.9%Phone % · 2024-11: 25.5%Phone % · 2024-12: 29.4%Phone % · 2025-01: 29.1%Phone % · 2025-02: 28.7%Phone % · 2025-03: 29.5%Phone % · 2025-04: 27.8%Phone % · 2025-05: 29.1%Phone % · 2025-06: 28.9%Phone % · 2025-07: 27.6%Phone % · 2025-08: 29.2%Video % · 2023-08: 1.1%Video % · 2023-09: 0.9%Video % · 2023-10: 1.1%Video % · 2023-12: 1.3%Video % · 2024-01: 1.6%Video % · 2024-02: 1.5%Video % · 2024-03: 2.0%Video % · 2024-04: 2.2%Video % · 2024-05: 1.8%Video % · 2024-06: 1.9%Video % · 2024-07: 2.5%Video % · 2024-08: 2.5%Video % · 2024-09: 2.7%Video % · 2024-10: 2.5%Video % · 2024-11: 2.8%Video % · 2024-12: 3.1%Video % · 2025-01: 3.2%Video % · 2025-02: 3.1%Video % · 2025-03: 2.8%Video % · 2025-04: 2.7%Video % · 2025-05: 3.4%Video % · 2025-06: 3.8%Video % · 2025-07: 4.0%Video % · 2025-08: 3.8%Triage % · 2023-08: 13.1%Triage % · 2023-09: 9.1%Triage % · 2023-10: 10.7%Triage % · 2023-12: 12.4%Triage % · 2024-01: 11.1%Triage % · 2024-02: 11.4%Triage % · 2024-03: 10.5%Triage % · 2024-04: 9.6%Triage % · 2024-05: 9.5%Triage % · 2024-06: 9.9%Triage % · 2024-07: 9.0%Triage % · 2024-08: 8.8%Triage % · 2024-09: 8.0%Triage % · 2024-10: 6.4%Triage % · 2024-11: 8.1%Triage % · 2024-12: 10.0%Triage % · 2025-01: 9.6%Triage % · 2025-02: 9.6%Triage % · 2025-03: 9.2%Triage % · 2025-04: 8.7%Triage % · 2025-05: 8.9%Triage % · 2025-06: 9.2%Triage % · 2025-07: 8.8%Triage % · 2025-08: 9.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0819,75725,95732,15738,3572023-08: 22,904 appointments2023-09: 30,530 appointments2023-10: 27,215 appointments2023-12: 21,557 appointments2024-01: 27,907 appointments2024-02: 26,437 appointments2024-03: 26,449 appointments2024-04: 25,856 appointments2024-05: 25,803 appointments2024-06: 24,240 appointments2024-07: 26,645 appointments2024-08: 23,201 appointments2024-09: 26,206 appointments2024-10: 36,557 appointments2024-11: 30,114 appointments2024-12: 25,472 appointments2025-01: 29,886 appointments2025-02: 25,824 appointments2025-03: 28,451 appointments2025-04: 27,127 appointments2025-05: 26,656 appointments2025-06: 26,816 appointments2025-07: 28,776 appointments2025-08: 24,188 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083634765907042023-08: 420.4 appts per 1,000 patients2023-09: 560.4 appts per 1,000 patients2023-10: 499.6 appts per 1,000 patients2023-12: 395.7 appts per 1,000 patients2024-01: 512.3 appts per 1,000 patients2024-02: 485.3 appts per 1,000 patients2024-03: 485.5 appts per 1,000 patients2024-04: 474.6 appts per 1,000 patients2024-05: 473.7 appts per 1,000 patients2024-06: 445 appts per 1,000 patients2024-07: 489.1 appts per 1,000 patients2024-08: 425.9 appts per 1,000 patients2024-09: 481.1 appts per 1,000 patients2024-10: 671.1 appts per 1,000 patients2024-11: 552.8 appts per 1,000 patients2024-12: 467.6 appts per 1,000 patients2025-01: 548.6 appts per 1,000 patients2025-02: 474 appts per 1,000 patients2025-03: 522.3 appts per 1,000 patients2025-04: 498 appts per 1,000 patients2025-05: 489.3 appts per 1,000 patients2025-06: 492.3 appts per 1,000 patients2025-07: 528.2 appts per 1,000 patients2025-08: 444 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding0 (0%)
good5 (100%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
5 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium5 (100%)
low0 (0%)
unknown0 (0%)
0 practices flagged high-risk

Clinical system mix

SystmOne4 (80%)
EMIS Web1 (20%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)92.3%
Exceptions (weighted)6.1%
100.0% coverage

Patient experience (GPPS)

Overall good82.3%
Phone easy36.0%
Website easy73.6%
100.0% coverage

Prescribing volume

1.7

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
3
4
1
5
6
7
3
8
1
9
10
← more deprivedless deprived →
Mean decile: 7.9
Most deprived: 0.0%
Least deprived: 20.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
5
37.7%
1
8
34.4%
3
9
45.7%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Cranbrook Medical PracticeY046626,30437.7%30560.1%92.8%Good
Ide Lane SurgeryL830798,86131.9%457.156.3%94.0%Good
Pinhoe SurgeryL8304018,32636.2%394.872.6%93.7%Good
Topsham SurgeryL8303611,91145.7%589.144.8%89.4%Good
Westbank PracticeL830419,07433.3%436.781.9%91.2%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Cranbrook Medical PracticeY0466237.7%30560.1%0%92.8%0.6%
Ide Lane SurgeryL8307931.9%457.156.3%0%94%0.8%
Pinhoe SurgeryL8304036.2%394.872.6%0%93.7%0.9%
Topsham SurgeryL8303645.7%589.144.8%0%89.4%0.8%
Westbank PracticeL8304133.3%436.781.9%0%91.2%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

54,476

Reporting coverage: patient list 100.0% · CQC 5 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.