Primary Care Network

Blackburn West PCN

U34816

Compare to

Total patients

48,143

6 practices

GP FTE

49.5

NHS Digital workforce

Patients per GP FTE

973

QOF achievement

94.2%

patient-weighted

CQC good or outstanding

100.0%

6 rated

Items per patient

1.7

prescribing volume

GPPS overall good

78.3%

patient experience

Access KPIs · August 2025

Same-day %

52.6%

Month: August 2025

Appts per 1K patients

312

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

192

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

6 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face71.6%
Telephone25.0%
Video / online0.1%
Triage8.8%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-072024-082025-080295887Same-day % · 2023-07: 53.1%Same-day % · 2023-08: 53.2%Same-day % · 2023-09: 44.5%Same-day % · 2023-10: 48.9%Same-day % · 2023-12: 56.4%Same-day % · 2024-01: 54.3%Same-day % · 2024-02: 51.7%Same-day % · 2024-03: 53.2%Same-day % · 2024-04: 55.1%Same-day % · 2024-05: 52.5%Same-day % · 2024-06: 52.2%Same-day % · 2024-07: 51.8%Same-day % · 2024-08: 53.2%Same-day % · 2024-09: 51.3%Same-day % · 2024-11: 50.0%Same-day % · 2024-12: 52.7%Same-day % · 2025-01: 52.6%Same-day % · 2025-02: 52.0%Same-day % · 2025-03: 52.4%Same-day % · 2025-04: 53.2%Same-day % · 2025-05: 52.1%Same-day % · 2025-06: 52.9%Same-day % · 2025-07: 51.1%Same-day % · 2025-08: 52.6%F2F % · 2023-07: 74.0%F2F % · 2023-08: 74.2%F2F % · 2023-09: 78.1%F2F % · 2023-10: 77.6%F2F % · 2023-12: 74.3%F2F % · 2024-01: 74.2%F2F % · 2024-02: 72.4%F2F % · 2024-03: 71.6%F2F % · 2024-04: 72.0%F2F % · 2024-05: 71.5%F2F % · 2024-06: 71.5%F2F % · 2024-07: 70.5%F2F % · 2024-08: 70.1%F2F % · 2024-09: 70.1%F2F % · 2024-11: 73.6%F2F % · 2024-12: 72.7%F2F % · 2025-01: 69.8%F2F % · 2025-02: 71.7%F2F % · 2025-03: 71.6%F2F % · 2025-04: 72.1%F2F % · 2025-05: 72.4%F2F % · 2025-06: 72.0%F2F % · 2025-07: 71.8%F2F % · 2025-08: 71.6%Phone % · 2023-07: 25.0%Phone % · 2023-08: 24.5%Phone % · 2023-09: 21.0%Phone % · 2023-10: 21.1%Phone % · 2023-12: 24.7%Phone % · 2024-01: 24.7%Phone % · 2024-02: 26.2%Phone % · 2024-03: 26.6%Phone % · 2024-04: 25.8%Phone % · 2024-05: 27.1%Phone % · 2024-06: 27.1%Phone % · 2024-07: 28.3%Phone % · 2024-08: 28.5%Phone % · 2024-09: 28.4%Phone % · 2024-11: 24.6%Phone % · 2024-12: 25.8%Phone % · 2025-01: 28.7%Phone % · 2025-02: 26.9%Phone % · 2025-03: 26.2%Phone % · 2025-04: 25.3%Phone % · 2025-05: 25.6%Phone % · 2025-06: 25.9%Phone % · 2025-07: 25.6%Phone % · 2025-08: 25.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.1%Video % · 2024-03: 0.1%Video % · 2024-04: 0.0%Video % · 2024-05: 0.1%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.1%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.1%Video % · 2025-04: 0.9%Video % · 2025-05: 0.3%Video % · 2025-06: 0.2%Video % · 2025-07: 0.1%Video % · 2025-08: 0.1%Triage % · 2023-07: 13.5%Triage % · 2023-08: 15.0%Triage % · 2023-09: 18.3%Triage % · 2023-10: 19.3%Triage % · 2023-12: 22.4%Triage % · 2024-01: 21.8%Triage % · 2024-02: 15.1%Triage % · 2024-03: 12.1%Triage % · 2024-04: 11.8%Triage % · 2024-05: 11.1%Triage % · 2024-06: 11.1%Triage % · 2024-07: 12.0%Triage % · 2024-08: 12.1%Triage % · 2024-09: 11.5%Triage % · 2024-11: 9.5%Triage % · 2024-12: 10.3%Triage % · 2025-01: 11.3%Triage % · 2025-02: 11.0%Triage % · 2025-03: 9.7%Triage % · 2025-04: 9.3%Triage % · 2025-05: 9.3%Triage % · 2025-06: 9.6%Triage % · 2025-07: 9.0%Triage % · 2025-08: 8.8%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-0813,57615,30717,03918,7702023-07: 15,147 appointments2023-08: 15,121 appointments2023-09: 17,584 appointments2023-10: 18,267 appointments2023-12: 14,079 appointments2024-01: 18,244 appointments2024-02: 17,873 appointments2024-03: 16,520 appointments2024-04: 15,502 appointments2024-05: 16,388 appointments2024-06: 15,396 appointments2024-07: 16,956 appointments2024-08: 14,643 appointments2024-09: 15,995 appointments2024-11: 17,265 appointments2024-12: 15,749 appointments2025-01: 17,391 appointments2025-02: 16,203 appointments2025-03: 16,698 appointments2025-04: 15,335 appointments2025-05: 15,692 appointments2025-06: 16,677 appointments2025-07: 18,152 appointments2025-08: 15,039 appointments

Raw appointment count per month, last 24 months. Aggregate across 6 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082823183543902023-07: 314.6 appts per 1,000 patients2023-08: 314.1 appts per 1,000 patients2023-09: 365.2 appts per 1,000 patients2023-10: 379.4 appts per 1,000 patients2023-12: 292.4 appts per 1,000 patients2024-01: 379 appts per 1,000 patients2024-02: 371.2 appts per 1,000 patients2024-03: 343.1 appts per 1,000 patients2024-04: 322 appts per 1,000 patients2024-05: 340.4 appts per 1,000 patients2024-06: 319.8 appts per 1,000 patients2024-07: 352.2 appts per 1,000 patients2024-08: 304.2 appts per 1,000 patients2024-09: 332.2 appts per 1,000 patients2024-11: 358.6 appts per 1,000 patients2024-12: 327.1 appts per 1,000 patients2025-01: 361.2 appts per 1,000 patients2025-02: 336.6 appts per 1,000 patients2025-03: 346.8 appts per 1,000 patients2025-04: 318.5 appts per 1,000 patients2025-05: 325.9 appts per 1,000 patients2025-06: 346.4 appts per 1,000 patients2025-07: 377 appts per 1,000 patients2025-08: 312.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 6 reporting practices.

CQC rating distribution

outstanding0 (0%)
good6 (100%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
6 practices rated · 100.0% good or outstanding

Inspection likelihood

high1 (17%)
medium5 (83%)
low0 (0%)
unknown0 (0%)
1 practices flagged high-risk

Workforce capacity

GP FTE

49.5

Nurse FTE

19.6

Direct Patient Care FTE

5.2

Admin FTE

99.5

6 practices reporting · 100.0% coverage

Staff group mix

GP49.5 FTE · 28%
Nurse19.6 FTE · 11%
Direct Patient Care5.2 FTE · 3%
Admin99.5 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Clinical system mix

EMIS Web6 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 6 practices.

Workforce trend

2025-082025-112026-0303774111GP · 2025-08: 43 FTEGP · 2025-09: 43 FTEGP · 2025-10: 43 FTEGP · 2025-11: 43 FTEGP · 2026-01: 43 FTEGP · 2026-02: 52 FTEGP · 2026-03: 50 FTENurse · 2025-08: 20 FTENurse · 2025-09: 20 FTENurse · 2025-10: 20 FTENurse · 2025-11: 20 FTENurse · 2026-01: 20 FTENurse · 2026-02: 20 FTENurse · 2026-03: 20 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2025-08: 100 FTEAdmin · 2025-09: 100 FTEAdmin · 2025-10: 99 FTEAdmin · 2025-11: 99 FTEAdmin · 2026-01: 99 FTEAdmin · 2026-02: 99 FTEAdmin · 2026-03: 100 FTE

Source: NHS Digital General Practice Workforce — 7 snapshots (2025-08 → 2026-03). Y-axis zoomed to data range.

QOF performance

Achievement (weighted)94.2%
Exceptions (weighted)9.5%
100.0% coverage

Patient experience (GPPS)

Overall good78.3%
Phone easy-3363.9%
Website easy79.3%
100.0% coverage

Prescribing volume

1.7

items per registered patient (latest published period)

6 practices · 100.0% coverage

Deprivation profile (IMD deciles)

3
1
3
2
3
4
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 1.6
Most deprived: 100.0%
Least deprived: 0.0%
IMD coverage: 100.0%

6 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
54.6%
3
2
51.8%
3

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (6)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Family PracticeP81694
Blackburn West PCN
5,31157%213.174.7%089.3%Good
Limefield SurgeryP81214
Blackburn West PCN
4,81053.3%318.570%095.8%Good
Little Harwood Health CentreP81005
Blackburn West PCN
12,31255.2%338.582%096.1%Good
Oakenhurst Medical PracticeP81125
Blackburn West PCN
10,11854%309.275.7%093.3%Good
Redlam SurgeryP81061
Blackburn West PCN
4,34840.1%390.550.1%094.9%Good
Witton Medical CentreP81022
Blackburn West PCN
11,24452.5%300.765.3%094.4%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (6 of 6)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Family Practice
Blackburn West PCN
15,31157%89.3%
Limefield Surgery
Blackburn West PCN
14,81053.3%95.8%
Oakenhurst Medical Practice
Blackburn West PCN
110,11854%93.3%
Little Harwood Health Centre
Blackburn West PCN
212,31255.2%96.1%
Redlam Surgery
Blackburn West PCN
24,34840.1%94.9%
Witton Medical Centre
Blackburn West PCN
211,24452.5%94.4%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (6)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Family PracticeP8169457%213.174.7%0%089.3%0.5%
Limefield SurgeryP8121453.3%318.570%0%095.8%0.8%
Little Harwood Health CentreP8100555.2%338.582%0%096.1%0.7%
Oakenhurst Medical PracticeP8112554%309.275.7%0%093.3%0.8%
Redlam SurgeryP8106140.1%390.550.1%0%094.9%0.8%
Witton Medical CentreP8102252.5%300.765.3%0%094.4%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

6

Registered patients

48,143

Reporting coverage: patient list 100.0% · CQC 6 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/10/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.