Primary Care Network

Coast And Country PCN

U41591

Compare to

Total patients

21,334

3 practices

GP FTE

0

NHS Digital workforce

QOF achievement

92.0%

patient-weighted

CQC good or outstanding

50.0%

2 rated

Items per patient

2.5

prescribing volume

GPPS overall good

77.5%

patient experience

Access KPIs · August 2025

Same-day %

34.4%

Month: August 2025

Appts per 1K patients

553

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

213

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

3 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face66.9%
Telephone14.9%
Video / online7.4%
Triage4.2%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080285684Same-day % · 2023-08: 34.4%Same-day % · 2023-09: 31.9%Same-day % · 2023-10: 31.9%Same-day % · 2023-12: 36.6%Same-day % · 2024-01: 33.9%Same-day % · 2024-02: 34.9%Same-day % · 2024-03: 36.2%Same-day % · 2024-04: 37.1%Same-day % · 2024-05: 37.1%Same-day % · 2024-06: 35.3%Same-day % · 2024-07: 33.8%Same-day % · 2024-08: 34.4%Same-day % · 2024-09: 34.8%Same-day % · 2024-10: 32.6%Same-day % · 2024-11: 33.7%Same-day % · 2024-12: 36.1%Same-day % · 2025-01: 33.2%Same-day % · 2025-02: 33.4%Same-day % · 2025-03: 34.6%Same-day % · 2025-04: 32.3%Same-day % · 2025-05: 36.4%Same-day % · 2025-06: 35.4%Same-day % · 2025-07: 37.0%Same-day % · 2025-08: 34.4%F2F % · 2023-08: 68.6%F2F % · 2023-09: 68.4%F2F % · 2023-10: 68.7%F2F % · 2023-12: 65.8%F2F % · 2024-01: 66.7%F2F % · 2024-02: 67.9%F2F % · 2024-03: 71.9%F2F % · 2024-04: 72.0%F2F % · 2024-05: 70.5%F2F % · 2024-06: 71.0%F2F % · 2024-07: 70.4%F2F % · 2024-08: 71.1%F2F % · 2024-09: 73.2%F2F % · 2024-10: 72.4%F2F % · 2024-11: 73.1%F2F % · 2024-12: 74.0%F2F % · 2025-01: 75.3%F2F % · 2025-02: 71.6%F2F % · 2025-03: 70.3%F2F % · 2025-04: 71.1%F2F % · 2025-05: 64.7%F2F % · 2025-06: 66.1%F2F % · 2025-07: 66.8%F2F % · 2025-08: 66.9%Phone % · 2023-08: 23.8%Phone % · 2023-09: 23.7%Phone % · 2023-10: 22.7%Phone % · 2023-12: 21.7%Phone % · 2024-01: 23.0%Phone % · 2024-02: 21.5%Phone % · 2024-03: 16.4%Phone % · 2024-04: 14.6%Phone % · 2024-05: 14.6%Phone % · 2024-06: 14.7%Phone % · 2024-07: 15.2%Phone % · 2024-08: 14.3%Phone % · 2024-09: 13.7%Phone % · 2024-10: 13.8%Phone % · 2024-11: 14.5%Phone % · 2024-12: 14.5%Phone % · 2025-01: 13.1%Phone % · 2025-02: 14.5%Phone % · 2025-03: 14.5%Phone % · 2025-04: 12.8%Phone % · 2025-05: 17.0%Phone % · 2025-06: 16.0%Phone % · 2025-07: 15.9%Phone % · 2025-08: 14.9%Video % · 2023-08: 1.3%Video % · 2023-09: 1.4%Video % · 2023-10: 2.3%Video % · 2023-12: 7.4%Video % · 2024-01: 5.5%Video % · 2024-02: 4.6%Video % · 2024-03: 5.9%Video % · 2024-04: 8.0%Video % · 2024-05: 9.5%Video % · 2024-06: 8.8%Video % · 2024-07: 8.8%Video % · 2024-08: 8.0%Video % · 2024-09: 7.9%Video % · 2024-10: 7.6%Video % · 2024-11: 5.5%Video % · 2024-12: 5.5%Video % · 2025-01: 5.1%Video % · 2025-02: 6.1%Video % · 2025-03: 7.1%Video % · 2025-04: 7.6%Video % · 2025-05: 7.7%Video % · 2025-06: 9.4%Video % · 2025-07: 7.4%Video % · 2025-08: 7.4%Triage % · 2023-08: 6.7%Triage % · 2023-09: 6.7%Triage % · 2023-10: 6.7%Triage % · 2023-12: 6.1%Triage % · 2024-01: 5.3%Triage % · 2024-02: 5.5%Triage % · 2024-03: 5.5%Triage % · 2024-04: 4.8%Triage % · 2024-05: 5.0%Triage % · 2024-06: 5.5%Triage % · 2024-07: 5.8%Triage % · 2024-08: 5.3%Triage % · 2024-09: 4.4%Triage % · 2024-10: 5.7%Triage % · 2024-11: 5.5%Triage % · 2024-12: 6.7%Triage % · 2025-01: 6.1%Triage % · 2025-02: 5.8%Triage % · 2025-03: 6.9%Triage % · 2025-04: 4.8%Triage % · 2025-05: 5.6%Triage % · 2025-06: 5.2%Triage % · 2025-07: 4.2%Triage % · 2025-08: 4.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0811,35612,84914,34115,8342023-08: 12,759 appointments2023-09: 12,425 appointments2023-10: 13,958 appointments2023-12: 11,942 appointments2024-01: 15,401 appointments2024-02: 13,416 appointments2024-03: 12,916 appointments2024-04: 13,777 appointments2024-05: 13,707 appointments2024-06: 13,024 appointments2024-07: 14,117 appointments2024-08: 12,519 appointments2024-09: 13,075 appointments2024-10: 14,815 appointments2024-11: 13,240 appointments2024-12: 12,081 appointments2025-01: 13,902 appointments2025-02: 12,405 appointments2025-03: 12,840 appointments2025-04: 13,331 appointments2025-05: 12,971 appointments2025-06: 13,673 appointments2025-07: 15,321 appointments2025-08: 11,789 appointments

Raw appointment count per month, last 24 months. Aggregate across 3 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085326026727422023-08: 598.1 appts per 1,000 patients2023-09: 582.4 appts per 1,000 patients2023-10: 654.3 appts per 1,000 patients2023-12: 559.8 appts per 1,000 patients2024-01: 721.9 appts per 1,000 patients2024-02: 628.9 appts per 1,000 patients2024-03: 605.4 appts per 1,000 patients2024-04: 645.8 appts per 1,000 patients2024-05: 642.5 appts per 1,000 patients2024-06: 610.5 appts per 1,000 patients2024-07: 661.7 appts per 1,000 patients2024-08: 586.8 appts per 1,000 patients2024-09: 612.9 appts per 1,000 patients2024-10: 694.4 appts per 1,000 patients2024-11: 620.6 appts per 1,000 patients2024-12: 566.3 appts per 1,000 patients2025-01: 651.6 appts per 1,000 patients2025-02: 581.5 appts per 1,000 patients2025-03: 601.9 appts per 1,000 patients2025-04: 624.9 appts per 1,000 patients2025-05: 608 appts per 1,000 patients2025-06: 640.9 appts per 1,000 patients2025-07: 718.1 appts per 1,000 patients2025-08: 552.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 3 reporting practices.

CQC rating distribution

outstanding0 (0%)
good1 (33%)
requires improvement1 (33%)
inadequate0 (0%)
unrated1 (33%)
2 practices rated · 50.0% good or outstanding

Inspection likelihood

high1 (33%)
medium0 (0%)
low1 (33%)
unknown1 (33%)
1 practices flagged high-risk

Clinical system mix

SystmOne3 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 3 practices.

QOF performance

Achievement (weighted)92.0%
Exceptions (weighted)9.1%
100.0% coverage

Patient experience (GPPS)

Overall good77.5%
Phone easy-1454.8%
Website easy75.1%
100.0% coverage

Prescribing volume

2.5

items per registered patient (latest published period)

3 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
1
3
2
4
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 3.3
Most deprived: 0.0%
Least deprived: 0.0%
IMD coverage: 100.0%

3 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
3
35.6%
1
4
31.4%
2

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (3)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Black Torrington SurgeryL836632,97030.6%458.246.4%96.4%Requires Improvement
Bradworthy SurgeryL830123,21232.1%645.473.9%93.9%
Ruby Country Medical GroupL8306915,15235.6%551.468.4%90.7%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (3 of 3)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Ruby Country Medical Group315,15235.6%90.7%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (3)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Black Torrington SurgeryL8366330.6%458.246.4%0%96.4%0.7%
Bradworthy SurgeryL8301232.1%645.473.9%0%93.9%1%
Ruby Country Medical GroupL8306935.6%551.468.4%0%90.7%0.7%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

3

Registered patients

21,334

Reporting coverage: patient list 100.0% · CQC 2 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.