Primary Care Network

Havering Marshall PCN

U50107

Compare to

Total patients

58,650

4 practices

GP FTE

0

NHS Digital workforce

QOF achievement

94.5%

patient-weighted

CQC good or outstanding

100.0%

3 rated

Items per patient

1.3

prescribing volume

GPPS overall good

78.3%

patient experience

Access KPIs · August 2025

Same-day %

48.6%

Month: August 2025

Appts per 1K patients

380

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

208

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

4 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face66.2%
Telephone18.8%
Video / online13.3%
Triage6.1%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080254974Same-day % · 2023-08: 50.2%Same-day % · 2023-09: 49.6%Same-day % · 2023-10: 45.0%Same-day % · 2023-11: 47.7%Same-day % · 2023-12: 49.7%Same-day % · 2024-01: 50.2%Same-day % · 2024-02: 48.9%Same-day % · 2024-03: 50.7%Same-day % · 2024-04: 49.3%Same-day % · 2024-05: 49.0%Same-day % · 2024-06: 50.4%Same-day % · 2024-07: 47.5%Same-day % · 2024-08: 49.6%Same-day % · 2024-09: 49.6%Same-day % · 2024-11: 51.2%Same-day % · 2024-12: 53.9%Same-day % · 2025-01: 51.5%Same-day % · 2025-02: 49.1%Same-day % · 2025-03: 51.5%Same-day % · 2025-04: 51.3%Same-day % · 2025-05: 52.5%Same-day % · 2025-06: 51.1%Same-day % · 2025-07: 50.9%Same-day % · 2025-08: 48.6%F2F % · 2023-08: 62.1%F2F % · 2023-09: 65.4%F2F % · 2023-10: 66.6%F2F % · 2023-11: 63.7%F2F % · 2023-12: 62.4%F2F % · 2024-01: 64.4%F2F % · 2024-02: 65.2%F2F % · 2024-03: 66.1%F2F % · 2024-04: 65.0%F2F % · 2024-05: 65.8%F2F % · 2024-06: 64.9%F2F % · 2024-07: 63.8%F2F % · 2024-08: 65.1%F2F % · 2024-09: 65.8%F2F % · 2024-11: 66.8%F2F % · 2024-12: 63.7%F2F % · 2025-01: 65.1%F2F % · 2025-02: 66.1%F2F % · 2025-03: 64.9%F2F % · 2025-04: 64.2%F2F % · 2025-05: 63.3%F2F % · 2025-06: 63.0%F2F % · 2025-07: 64.2%F2F % · 2025-08: 66.2%Phone % · 2023-08: 22.8%Phone % · 2023-09: 20.6%Phone % · 2023-10: 19.4%Phone % · 2023-11: 22.1%Phone % · 2023-12: 22.5%Phone % · 2024-01: 21.3%Phone % · 2024-02: 22.2%Phone % · 2024-03: 21.2%Phone % · 2024-04: 22.9%Phone % · 2024-05: 21.3%Phone % · 2024-06: 21.5%Phone % · 2024-07: 22.6%Phone % · 2024-08: 21.2%Phone % · 2024-09: 22.0%Phone % · 2024-11: 20.7%Phone % · 2024-12: 21.9%Phone % · 2025-01: 21.5%Phone % · 2025-02: 21.6%Phone % · 2025-03: 22.5%Phone % · 2025-04: 21.2%Phone % · 2025-05: 21.5%Phone % · 2025-06: 20.7%Phone % · 2025-07: 20.0%Phone % · 2025-08: 18.8%Video % · 2023-08: 13.1%Video % · 2023-09: 11.9%Video % · 2023-10: 12.0%Video % · 2023-11: 12.4%Video % · 2023-12: 12.8%Video % · 2024-01: 12.3%Video % · 2024-02: 10.6%Video % · 2024-03: 11.0%Video % · 2024-04: 9.9%Video % · 2024-05: 10.7%Video % · 2024-06: 11.7%Video % · 2024-07: 11.6%Video % · 2024-08: 11.6%Video % · 2024-09: 10.4%Video % · 2024-11: 10.7%Video % · 2024-12: 12.3%Video % · 2025-01: 11.5%Video % · 2025-02: 10.6%Video % · 2025-03: 10.8%Video % · 2025-04: 12.1%Video % · 2025-05: 13.3%Video % · 2025-06: 14.5%Video % · 2025-07: 14.0%Video % · 2025-08: 13.3%Triage % · 2023-08: 7.5%Triage % · 2023-09: 6.2%Triage % · 2023-10: 6.8%Triage % · 2023-11: 6.3%Triage % · 2023-12: 7.5%Triage % · 2024-01: 7.4%Triage % · 2024-02: 8.2%Triage % · 2024-03: 7.4%Triage % · 2024-04: 8.2%Triage % · 2024-05: 8.2%Triage % · 2024-06: 8.5%Triage % · 2024-07: 8.1%Triage % · 2024-08: 8.4%Triage % · 2024-09: 8.3%Triage % · 2024-11: 8.5%Triage % · 2024-12: 9.3%Triage % · 2025-01: 8.5%Triage % · 2025-02: 7.9%Triage % · 2025-03: 7.5%Triage % · 2025-04: 7.4%Triage % · 2025-05: 7.4%Triage % · 2025-06: 6.7%Triage % · 2025-07: 6.1%Triage % · 2025-08: 6.1%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0819,17322,16025,14628,1332023-08: 22,196 appointments2023-09: 23,678 appointments2023-10: 25,553 appointments2023-11: 24,788 appointments2023-12: 20,040 appointments2024-01: 24,513 appointments2024-02: 24,010 appointments2024-03: 23,090 appointments2024-04: 22,619 appointments2024-05: 22,926 appointments2024-06: 22,467 appointments2024-07: 24,094 appointments2024-08: 20,911 appointments2024-09: 23,385 appointments2024-11: 24,756 appointments2024-12: 22,882 appointments2025-01: 27,266 appointments2025-02: 24,247 appointments2025-03: 25,223 appointments2025-04: 23,457 appointments2025-05: 24,460 appointments2025-06: 25,662 appointments2025-07: 27,244 appointments2025-08: 22,259 appointments

Raw appointment count per month, last 24 months. Aggregate across 4 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083273784294802023-08: 378.4 appts per 1,000 patients2023-09: 403.7 appts per 1,000 patients2023-10: 435.7 appts per 1,000 patients2023-11: 422.6 appts per 1,000 patients2023-12: 341.7 appts per 1,000 patients2024-01: 418 appts per 1,000 patients2024-02: 409.4 appts per 1,000 patients2024-03: 393.7 appts per 1,000 patients2024-04: 385.7 appts per 1,000 patients2024-05: 390.9 appts per 1,000 patients2024-06: 383.1 appts per 1,000 patients2024-07: 410.8 appts per 1,000 patients2024-08: 356.5 appts per 1,000 patients2024-09: 398.7 appts per 1,000 patients2024-11: 422.1 appts per 1,000 patients2024-12: 390.1 appts per 1,000 patients2025-01: 464.9 appts per 1,000 patients2025-02: 413.4 appts per 1,000 patients2025-03: 430.1 appts per 1,000 patients2025-04: 399.9 appts per 1,000 patients2025-05: 417.1 appts per 1,000 patients2025-06: 437.5 appts per 1,000 patients2025-07: 464.5 appts per 1,000 patients2025-08: 379.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 4 reporting practices.

CQC rating distribution

outstanding0 (0%)
good3 (75%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (25%)
3 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium3 (75%)
low0 (0%)
unknown1 (25%)
0 practices flagged high-risk

Clinical system mix

EMIS Web4 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 4 practices.

QOF performance

Achievement (weighted)94.5%
Exceptions (weighted)8.6%
100.0% coverage

Patient experience (GPPS)

Overall good78.3%
Phone easy23.0%
Website easy74.6%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

4 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
3
2
4
5
6
7
8
2
9
10
← more deprivedless deprived →
Mean decile: 6.7
Most deprived: 0.0%
Least deprived: 50.0%
IMD coverage: 100.0%

4 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
4
40.7%
2
9
55%
2

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (4)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
North Street Medical CareF8200921,49055.9%408.343.5%96.5%
St Edwards Medical CentreF820119,49434.2%341.387.9%93.9%Good
The New Medical CentreF820219,63252.9%325.864.3%94.6%Good
Western Road Medical CentreF8201318,03444.2%394.185.3%92.3%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (4 of 4)

Practice Heatmap — KPI matrix (4)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
North Street Medical CareF8200955.9%408.343.5%0%96.5%0.8%
St Edwards Medical CentreF8201134.2%341.387.9%0%93.9%0.8%
The New Medical CentreF8202152.9%325.864.3%0%94.6%0.6%
Western Road Medical CentreF8201344.2%394.185.3%0%92.3%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

4

Registered patients

58,650

Reporting coverage: patient list 100.0% · CQC 3 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.