Primary Care Network

Cranbrook PCN

U51307

Compare to

Total patients

54,148

7 practices

GP FTE

0

NHS Digital workforce

QOF achievement

95.8%

patient-weighted

CQC good or outstanding

100.0%

7 rated

Items per patient

1.4

prescribing volume

GPPS overall good

70.8%

patient experience

Access KPIs · August 2025

Same-day %

54.2%

Month: August 2025

Appts per 1K patients

387

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

254

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

7 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face67.3%
Telephone27.9%
Video / online1.9%
Triage11.4%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080285583Same-day % · 2023-08: 54.8%Same-day % · 2023-09: 52.7%Same-day % · 2023-10: 54.1%Same-day % · 2023-11: 56.9%Same-day % · 2023-12: 56.7%Same-day % · 2024-01: 57.3%Same-day % · 2024-02: 51.1%Same-day % · 2024-03: 51.7%Same-day % · 2024-04: 51.2%Same-day % · 2024-05: 50.7%Same-day % · 2024-06: 50.9%Same-day % · 2024-07: 51.1%Same-day % · 2024-08: 54.8%Same-day % · 2024-09: 53.1%Same-day % · 2024-11: 52.8%Same-day % · 2024-12: 52.8%Same-day % · 2025-01: 53.3%Same-day % · 2025-02: 51.6%Same-day % · 2025-03: 51.4%Same-day % · 2025-04: 51.5%Same-day % · 2025-05: 52.2%Same-day % · 2025-06: 51.8%Same-day % · 2025-07: 51.6%Same-day % · 2025-08: 54.2%F2F % · 2023-08: 68.2%F2F % · 2023-09: 74.0%F2F % · 2023-10: 74.0%F2F % · 2023-11: 72.3%F2F % · 2023-12: 71.1%F2F % · 2024-01: 70.3%F2F % · 2024-02: 72.1%F2F % · 2024-03: 70.1%F2F % · 2024-04: 71.0%F2F % · 2024-05: 72.0%F2F % · 2024-06: 73.1%F2F % · 2024-07: 71.7%F2F % · 2024-08: 71.9%F2F % · 2024-09: 69.8%F2F % · 2024-11: 70.3%F2F % · 2024-12: 70.8%F2F % · 2025-01: 69.8%F2F % · 2025-02: 69.1%F2F % · 2025-03: 68.4%F2F % · 2025-04: 68.2%F2F % · 2025-05: 69.2%F2F % · 2025-06: 66.6%F2F % · 2025-07: 66.8%F2F % · 2025-08: 67.3%Phone % · 2023-08: 26.6%Phone % · 2023-09: 21.2%Phone % · 2023-10: 21.8%Phone % · 2023-11: 21.0%Phone % · 2023-12: 23.2%Phone % · 2024-01: 24.2%Phone % · 2024-02: 24.5%Phone % · 2024-03: 26.5%Phone % · 2024-04: 26.0%Phone % · 2024-05: 25.0%Phone % · 2024-06: 24.5%Phone % · 2024-07: 25.1%Phone % · 2024-08: 24.9%Phone % · 2024-09: 27.1%Phone % · 2024-11: 27.2%Phone % · 2024-12: 27.0%Phone % · 2025-01: 27.7%Phone % · 2025-02: 28.2%Phone % · 2025-03: 29.0%Phone % · 2025-04: 27.0%Phone % · 2025-05: 27.5%Phone % · 2025-06: 30.9%Phone % · 2025-07: 29.5%Phone % · 2025-08: 27.9%Video % · 2023-08: 2.0%Video % · 2023-09: 1.9%Video % · 2023-10: 1.7%Video % · 2023-11: 1.5%Video % · 2023-12: 1.3%Video % · 2024-01: 1.3%Video % · 2024-02: 1.5%Video % · 2024-03: 1.4%Video % · 2024-04: 1.5%Video % · 2024-05: 1.1%Video % · 2024-06: 1.0%Video % · 2024-07: 1.7%Video % · 2024-08: 1.3%Video % · 2024-09: 1.0%Video % · 2024-11: 0.6%Video % · 2024-12: 0.6%Video % · 2025-01: 0.8%Video % · 2025-02: 1.1%Video % · 2025-03: 1.1%Video % · 2025-04: 1.1%Video % · 2025-05: 1.3%Video % · 2025-06: 1.0%Video % · 2025-07: 1.4%Video % · 2025-08: 1.9%Triage % · 2023-08: 15.3%Triage % · 2023-09: 11.9%Triage % · 2023-10: 13.8%Triage % · 2023-11: 15.6%Triage % · 2023-12: 18.7%Triage % · 2024-01: 19.0%Triage % · 2024-02: 18.0%Triage % · 2024-03: 17.8%Triage % · 2024-04: 17.8%Triage % · 2024-05: 18.6%Triage % · 2024-06: 19.3%Triage % · 2024-07: 18.8%Triage % · 2024-08: 18.5%Triage % · 2024-09: 18.6%Triage % · 2024-11: 23.1%Triage % · 2024-12: 21.8%Triage % · 2025-01: 20.3%Triage % · 2025-02: 19.1%Triage % · 2025-03: 19.2%Triage % · 2025-04: 19.9%Triage % · 2025-05: 13.5%Triage % · 2025-06: 12.0%Triage % · 2025-07: 11.6%Triage % · 2025-08: 11.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0819,63322,05924,48526,9112023-08: 20,418 appointments2023-09: 24,725 appointments2023-10: 25,413 appointments2023-11: 20,337 appointments2023-12: 20,513 appointments2024-01: 26,207 appointments2024-02: 25,047 appointments2024-03: 23,744 appointments2024-04: 23,230 appointments2024-05: 23,175 appointments2024-06: 22,717 appointments2024-07: 24,572 appointments2024-08: 20,889 appointments2024-09: 24,471 appointments2024-11: 23,107 appointments2024-12: 21,605 appointments2025-01: 24,496 appointments2025-02: 22,481 appointments2025-03: 23,936 appointments2025-04: 21,015 appointments2025-05: 21,607 appointments2025-06: 23,231 appointments2025-07: 24,331 appointments2025-08: 20,963 appointments

Raw appointment count per month, last 24 months. Aggregate across 7 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083644084534972023-08: 377.1 appts per 1,000 patients2023-09: 456.6 appts per 1,000 patients2023-10: 469.3 appts per 1,000 patients2023-11: 428.1 appts per 1,000 patients2023-12: 378.8 appts per 1,000 patients2024-01: 484 appts per 1,000 patients2024-02: 462.6 appts per 1,000 patients2024-03: 438.5 appts per 1,000 patients2024-04: 429 appts per 1,000 patients2024-05: 428 appts per 1,000 patients2024-06: 419.5 appts per 1,000 patients2024-07: 453.8 appts per 1,000 patients2024-08: 385.8 appts per 1,000 patients2024-09: 451.9 appts per 1,000 patients2024-11: 426.7 appts per 1,000 patients2024-12: 399 appts per 1,000 patients2025-01: 452.4 appts per 1,000 patients2025-02: 415.2 appts per 1,000 patients2025-03: 442 appts per 1,000 patients2025-04: 388.1 appts per 1,000 patients2025-05: 399 appts per 1,000 patients2025-06: 429 appts per 1,000 patients2025-07: 449.3 appts per 1,000 patients2025-08: 387.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 7 reporting practices.

CQC rating distribution

outstanding0 (0%)
good7 (100%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
7 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium6 (86%)
low1 (14%)
unknown0 (0%)
0 practices flagged high-risk

Clinical system mix

EMIS Web6 (86%)
SystmOne1 (14%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 7 practices.

QOF performance

Achievement (weighted)95.8%
Exceptions (weighted)13.0%
100.0% coverage

Patient experience (GPPS)

Overall good70.8%
Phone easy19.7%
Website easy58.4%
100.0% coverage

Prescribing volume

1.4

items per registered patient (latest published period)

7 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
2
2
3
4
1
5
1
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 3.6
Most deprived: 43.0%
Least deprived: 0.0%
IMD coverage: 100.0%

7 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
46.9%
1
2
50.3%
2
3
77.3%
2
5
48.6%
1
6
35.1%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (7)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Balfour Road SurgeryF860426,08979%419.967.4%98.5%Good
Cranbrook SurgeryF866986,10148.6%361.959%99.7%Good
Gants Hill Med Ctr & The Redbridge SurgF8600815,52635.1%277.351.9%94.1%Good
Granville Medical CentreY009186,64242.7%496.271.7%96.2%Good
St Clement'S SurgeryF867024,67161.2%347.242.4%94.8%Good
The Drive SurgeryF866526,87775.7%549.876.4%96.4%Good
York Road SurgeryF866578,24246.9%387.591.4%94.1%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (7 of 7)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
York Road Surgery18,24246.9%94.1%
Granville Medical Centre26,64242.7%96.2%
St Clement'S Surgery24,67161.2%94.8%
Balfour Road Surgery36,08979%98.5%
The Drive Surgery36,87775.7%96.4%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (7)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Balfour Road SurgeryF8604279%419.967.4%0%98.5%0.7%
Cranbrook SurgeryF8669848.6%361.959%0%99.7%0.8%
Gants Hill Med Ctr & The Redbridge SurgF8600835.1%277.351.9%0%94.1%0.7%
Granville Medical CentreY0091842.7%496.271.7%0%96.2%0.7%
St Clement'S SurgeryF8670261.2%347.242.4%0%94.8%0.6%
The Drive SurgeryF8665275.7%549.876.4%0%96.4%0.6%
York Road SurgeryF8665746.9%387.591.4%0%94.1%0.8%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

7

Registered patients

54,148

Reporting coverage: patient list 100.0% · CQC 7 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.