Primary Care Network

Havering North PCN

U55939

Compare to

Total patients

93,000

14 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.9%

patient-weighted

CQC good or outstanding

100.0%

11 rated

Items per patient

1.4

prescribing volume

GPPS overall good

3.1%

patient experience

Access KPIs · August 2025

Same-day %

38.2%

Month: August 2025

Appts per 1K patients

326

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

130

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

14 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face71.4%
Telephone17.5%
Video / online6.5%
Triage2.0%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080306191Same-day % · 2023-08: 37.5%Same-day % · 2023-09: 35.7%Same-day % · 2023-10: 35.8%Same-day % · 2023-11: 36.2%Same-day % · 2023-12: 41.3%Same-day % · 2024-01: 40.4%Same-day % · 2024-02: 37.2%Same-day % · 2024-03: 37.5%Same-day % · 2024-04: 39.8%Same-day % · 2024-05: 38.5%Same-day % · 2024-06: 38.3%Same-day % · 2024-07: 37.3%Same-day % · 2024-08: 38.6%Same-day % · 2024-09: 38.2%Same-day % · 2024-11: 37.8%Same-day % · 2024-12: 39.1%Same-day % · 2025-01: 37.9%Same-day % · 2025-02: 37.7%Same-day % · 2025-03: 38.2%Same-day % · 2025-04: 37.9%Same-day % · 2025-05: 38.4%Same-day % · 2025-06: 38.2%Same-day % · 2025-07: 38.4%Same-day % · 2025-08: 38.2%F2F % · 2023-08: 77.1%F2F % · 2023-09: 78.8%F2F % · 2023-10: 78.9%F2F % · 2023-11: 81.8%F2F % · 2023-12: 75.7%F2F % · 2024-01: 75.3%F2F % · 2024-02: 74.4%F2F % · 2024-03: 74.4%F2F % · 2024-04: 75.0%F2F % · 2024-05: 75.9%F2F % · 2024-06: 75.9%F2F % · 2024-07: 75.6%F2F % · 2024-08: 74.5%F2F % · 2024-09: 75.0%F2F % · 2024-11: 73.9%F2F % · 2024-12: 72.9%F2F % · 2025-01: 72.8%F2F % · 2025-02: 72.9%F2F % · 2025-03: 72.8%F2F % · 2025-04: 73.0%F2F % · 2025-05: 71.7%F2F % · 2025-06: 71.8%F2F % · 2025-07: 71.7%F2F % · 2025-08: 71.4%Phone % · 2023-08: 19.2%Phone % · 2023-09: 17.5%Phone % · 2023-10: 14.8%Phone % · 2023-11: 14.5%Phone % · 2023-12: 14.9%Phone % · 2024-01: 15.1%Phone % · 2024-02: 16.1%Phone % · 2024-03: 15.5%Phone % · 2024-04: 14.5%Phone % · 2024-05: 14.1%Phone % · 2024-06: 15.4%Phone % · 2024-07: 15.5%Phone % · 2024-08: 15.5%Phone % · 2024-09: 15.3%Phone % · 2024-11: 15.8%Phone % · 2024-12: 15.9%Phone % · 2025-01: 16.0%Phone % · 2025-02: 15.7%Phone % · 2025-03: 15.6%Phone % · 2025-04: 15.9%Phone % · 2025-05: 16.7%Phone % · 2025-06: 16.9%Phone % · 2025-07: 17.6%Phone % · 2025-08: 17.5%Video % · 2023-08: 1.4%Video % · 2023-09: 1.4%Video % · 2023-10: 3.7%Video % · 2023-11: 2.6%Video % · 2023-12: 7.0%Video % · 2024-01: 7.2%Video % · 2024-02: 7.1%Video % · 2024-03: 7.5%Video % · 2024-04: 7.5%Video % · 2024-05: 6.9%Video % · 2024-06: 6.2%Video % · 2024-07: 6.4%Video % · 2024-08: 6.9%Video % · 2024-09: 7.0%Video % · 2024-11: 7.3%Video % · 2024-12: 8.2%Video % · 2025-01: 8.2%Video % · 2025-02: 8.5%Video % · 2025-03: 8.4%Video % · 2025-04: 8.0%Video % · 2025-05: 8.2%Video % · 2025-06: 7.6%Video % · 2025-07: 5.7%Video % · 2025-08: 6.5%Triage % · 2023-08: 1.2%Triage % · 2023-09: 1.2%Triage % · 2023-10: 1.3%Triage % · 2023-11: 1.4%Triage % · 2023-12: 1.5%Triage % · 2024-01: 1.6%Triage % · 2024-02: 1.5%Triage % · 2024-03: 1.5%Triage % · 2024-04: 1.1%Triage % · 2024-05: 1.1%Triage % · 2024-06: 1.3%Triage % · 2024-07: 1.6%Triage % · 2024-08: 1.8%Triage % · 2024-09: 1.7%Triage % · 2024-11: 1.8%Triage % · 2024-12: 1.9%Triage % · 2025-01: 1.6%Triage % · 2025-02: 1.6%Triage % · 2025-03: 1.8%Triage % · 2025-04: 1.6%Triage % · 2025-05: 1.8%Triage % · 2025-06: 2.0%Triage % · 2025-07: 2.1%Triage % · 2025-08: 2.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0825,90029,99034,07938,1692023-08: 29,665 appointments2023-09: 33,161 appointments2023-10: 36,982 appointments2023-11: 29,257 appointments2023-12: 27,087 appointments2024-01: 33,552 appointments2024-02: 32,452 appointments2024-03: 31,957 appointments2024-04: 32,016 appointments2024-05: 31,323 appointments2024-06: 29,473 appointments2024-07: 32,980 appointments2024-08: 29,099 appointments2024-09: 31,370 appointments2024-11: 32,576 appointments2024-12: 29,724 appointments2025-01: 34,886 appointments2025-02: 33,345 appointments2025-03: 35,430 appointments2025-04: 32,606 appointments2025-05: 33,255 appointments2025-06: 35,461 appointments2025-07: 36,937 appointments2025-08: 30,286 appointments

Raw appointment count per month, last 24 months. Aggregate across 14 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082793233664102023-08: 319 appts per 1,000 patients2023-09: 356.6 appts per 1,000 patients2023-10: 397.7 appts per 1,000 patients2023-11: 368.4 appts per 1,000 patients2023-12: 291.3 appts per 1,000 patients2024-01: 360.8 appts per 1,000 patients2024-02: 348.9 appts per 1,000 patients2024-03: 343.6 appts per 1,000 patients2024-04: 344.3 appts per 1,000 patients2024-05: 336.8 appts per 1,000 patients2024-06: 316.9 appts per 1,000 patients2024-07: 354.6 appts per 1,000 patients2024-08: 312.9 appts per 1,000 patients2024-09: 337.3 appts per 1,000 patients2024-11: 350.3 appts per 1,000 patients2024-12: 319.6 appts per 1,000 patients2025-01: 375.1 appts per 1,000 patients2025-02: 358.5 appts per 1,000 patients2025-03: 381 appts per 1,000 patients2025-04: 350.6 appts per 1,000 patients2025-05: 357.6 appts per 1,000 patients2025-06: 381.3 appts per 1,000 patients2025-07: 397.2 appts per 1,000 patients2025-08: 325.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 14 reporting practices.

CQC rating distribution

outstanding0 (0%)
good11 (79%)
requires improvement0 (0%)
inadequate0 (0%)
unrated3 (21%)
11 practices rated · 100.0% good or outstanding

Inspection likelihood

high2 (14%)
medium8 (57%)
low1 (7%)
unknown3 (21%)
2 practices flagged high-risk

Clinical system mix

EMIS Web13 (93%)
Unknown1 (7%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 14 practices.

QOF performance

Achievement (weighted)93.9%
Exceptions (weighted)9.5%
100.0% coverage

Patient experience (GPPS)

Overall good3.1%
Phone easy2.5%
Website easy2.1%
100.0% coverage

Prescribing volume

1.4

items per registered patient (latest published period)

14 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
5
2
3
2
4
1
5
1
6
3
7
2
8
9
10
← more deprivedless deprived →
Mean decile: 5.0
Most deprived: 36.0%
Least deprived: 0.0%
IMD coverage: 100.0%

14 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
2
30.7%
5
4
48.9%
2
5
44.5%
1
6
51.4%
1
7
43.3%
3
8
24.6%
2

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (14)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Abbamoor SurgeryF826705,60119.3%325.198.1%99.4%Good
Ashton Gardens SurgeryF826865,12844.5%457.964.4%95.5%Good
Central Park SurgeryF820166,04133%236.250%91.4%Good
Chase Cross Medical CentreF826307,75525.5%322.478%95.0%
ChowdhuryF820453,40329.5%347.661.5%92.2%
Dr GuptaF826102,91926.8%296.773.2%96.8%
Ingrebourne Medical CentreF826483,89465.3%311.263.6%93.1%Good
Kings Park SurgeryY029739,02551.4%357.641.2%93.9%Good
Lynwood Medical CentreF8203014,92255.7%352.186.3%91.8%Good
Petersfield SurgeryF820108,58133.4%286.668.2%92.7%Good
Straight Road SurgeryF826713,43230.3%318.866.5%91.5%Good
The Green Wood PracticeF8200710,30823%36685.1%94.5%Good
The Robins Surgery, Harold Hill Health CY003124,55459.50%94.1%Good
The Saheecha'S PracticesF820147,43734.2%383.471.9%96.0%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (14 of 14)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Abbamoor Surgery25,60119.3%99.4%
Central Park Surgery26,04133%91.4%
Petersfield Surgery28,58133.4%92.7%
The Robins Surgery, Harold Hill Health C24,55494.1%
The Saheecha'S Practices27,43734.2%96.0%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (14)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Abbamoor SurgeryF8267019.3%325.198.1%0%99.4%0.9%
Ashton Gardens SurgeryF8268644.5%457.964.4%0%95.5%0.8%
Central Park SurgeryF8201633%236.250%0%91.4%0.5%
Chase Cross Medical CentreF8263025.5%322.478%0%95%0.8%
ChowdhuryF8204529.5%347.661.5%0%92.2%0.9%
Dr GuptaF8261026.8%296.773.2%0%96.8%0.8%
Ingrebourne Medical CentreF8264865.3%311.263.6%0%93.1%0.8%
Kings Park SurgeryY0297351.4%357.641.2%0%93.9%0.7%
Lynwood Medical CentreF8203055.7%352.186.3%0%91.8%0.7%
Petersfield SurgeryF8201033.4%286.668.2%0%92.7%0.8%
Straight Road SurgeryF8267130.3%318.866.5%0%91.5%0.8%
The Green Wood PracticeF8200723%36685.1%0%94.5%0.6%
The Robins Surgery, Harold Hill Health CY0031259.50%94.1%48.5%
The Saheecha'S PracticesF8201434.2%383.471.9%0%96%0.7%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

14

Registered patients

93,000

Reporting coverage: patient list 100.0% · CQC 11 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.