Primary Care Network

Docklands PCN

U56681

Compare to

Total patients

54,414

3 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.4%

patient-weighted

CQC good or outstanding

100.0%

2 rated

Items per patient

1

prescribing volume

GPPS overall good

57.8%

patient experience

Access KPIs · August 2025

Same-day %

48.8%

Month: August 2025

Appts per 1K patients

353

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

324

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

3 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face44.4%
Telephone40.5%
Video / online15.0%
Triage43.0%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080204060Same-day % · 2023-08: 49.6%Same-day % · 2023-09: 51.1%Same-day % · 2023-10: 50.4%Same-day % · 2023-11: 32.3%Same-day % · 2023-12: 49.6%Same-day % · 2024-01: 49.8%Same-day % · 2024-02: 48.1%Same-day % · 2024-03: 49.1%Same-day % · 2024-04: 49.1%Same-day % · 2024-05: 50.5%Same-day % · 2024-06: 49.0%Same-day % · 2024-07: 48.7%Same-day % · 2024-08: 46.5%Same-day % · 2024-09: 48.5%Same-day % · 2024-11: 46.9%Same-day % · 2024-12: 51.6%Same-day % · 2025-01: 47.4%Same-day % · 2025-02: 47.2%Same-day % · 2025-03: 49.9%Same-day % · 2025-04: 51.1%Same-day % · 2025-05: 48.1%Same-day % · 2025-06: 51.1%Same-day % · 2025-07: 48.4%Same-day % · 2025-08: 48.8%F2F % · 2023-08: 42.4%F2F % · 2023-09: 44.5%F2F % · 2023-10: 43.8%F2F % · 2023-11: 46.1%F2F % · 2023-12: 44.3%F2F % · 2024-01: 42.7%F2F % · 2024-02: 43.3%F2F % · 2024-03: 42.1%F2F % · 2024-04: 41.8%F2F % · 2024-05: 40.0%F2F % · 2024-06: 42.0%F2F % · 2024-07: 40.6%F2F % · 2024-08: 43.3%F2F % · 2024-09: 42.6%F2F % · 2024-11: 42.8%F2F % · 2024-12: 42.3%F2F % · 2025-01: 43.2%F2F % · 2025-02: 43.8%F2F % · 2025-03: 43.2%F2F % · 2025-04: 41.5%F2F % · 2025-05: 43.8%F2F % · 2025-06: 42.0%F2F % · 2025-07: 43.1%F2F % · 2025-08: 44.4%Phone % · 2023-08: 42.0%Phone % · 2023-09: 39.6%Phone % · 2023-10: 39.6%Phone % · 2023-11: 53.7%Phone % · 2023-12: 41.1%Phone % · 2024-01: 41.0%Phone % · 2024-02: 41.4%Phone % · 2024-03: 42.2%Phone % · 2024-04: 42.0%Phone % · 2024-05: 43.8%Phone % · 2024-06: 41.6%Phone % · 2024-07: 42.4%Phone % · 2024-08: 41.6%Phone % · 2024-09: 41.3%Phone % · 2024-11: 42.0%Phone % · 2024-12: 40.4%Phone % · 2025-01: 41.4%Phone % · 2025-02: 40.5%Phone % · 2025-03: 40.2%Phone % · 2025-04: 42.1%Phone % · 2025-05: 41.0%Phone % · 2025-06: 41.2%Phone % · 2025-07: 40.6%Phone % · 2025-08: 40.5%Video % · 2023-08: 15.3%Video % · 2023-09: 15.7%Video % · 2023-10: 16.1%Video % · 2023-11: 0.0%Video % · 2023-12: 14.4%Video % · 2024-01: 16.0%Video % · 2024-02: 15.0%Video % · 2024-03: 15.3%Video % · 2024-04: 16.0%Video % · 2024-05: 16.0%Video % · 2024-06: 16.2%Video % · 2024-07: 16.7%Video % · 2024-08: 14.5%Video % · 2024-09: 15.4%Video % · 2024-11: 14.3%Video % · 2024-12: 16.7%Video % · 2025-01: 14.7%Video % · 2025-02: 15.2%Video % · 2025-03: 16.2%Video % · 2025-04: 16.2%Video % · 2025-05: 14.8%Video % · 2025-06: 16.0%Video % · 2025-07: 16.0%Video % · 2025-08: 15.0%Triage % · 2023-08: 39.0%Triage % · 2023-09: 39.4%Triage % · 2023-10: 40.0%Triage % · 2023-11: 16.0%Triage % · 2023-12: 36.8%Triage % · 2024-01: 40.9%Triage % · 2024-02: 39.4%Triage % · 2024-03: 39.2%Triage % · 2024-04: 42.1%Triage % · 2024-05: 42.4%Triage % · 2024-06: 42.6%Triage % · 2024-07: 43.0%Triage % · 2024-08: 40.7%Triage % · 2024-09: 42.3%Triage % · 2024-11: 43.5%Triage % · 2024-12: 45.2%Triage % · 2025-01: 43.4%Triage % · 2025-02: 42.6%Triage % · 2025-03: 42.6%Triage % · 2025-04: 44.4%Triage % · 2025-05: 42.3%Triage % · 2025-06: 43.8%Triage % · 2025-07: 43.6%Triage % · 2025-08: 43.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0811,44315,75420,06624,3772023-08: 19,841 appointments2023-09: 22,101 appointments2023-10: 22,893 appointments2023-11: 12,695 appointments2023-12: 17,653 appointments2024-01: 22,427 appointments2024-02: 20,670 appointments2024-03: 20,369 appointments2024-04: 21,525 appointments2024-05: 22,009 appointments2024-06: 20,711 appointments2024-07: 22,799 appointments2024-08: 20,145 appointments2024-09: 21,275 appointments2024-11: 21,711 appointments2024-12: 19,313 appointments2025-01: 23,102 appointments2025-02: 20,249 appointments2025-03: 21,873 appointments2025-04: 19,317 appointments2025-05: 20,183 appointments2025-06: 21,589 appointments2025-07: 23,125 appointments2025-08: 19,217 appointments

Raw appointment count per month, last 24 months. Aggregate across 3 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083123543954372023-08: 364.6 appts per 1,000 patients2023-09: 406.2 appts per 1,000 patients2023-10: 420.7 appts per 1,000 patients2023-11: 416.2 appts per 1,000 patients2023-12: 324.4 appts per 1,000 patients2024-01: 412.2 appts per 1,000 patients2024-02: 379.9 appts per 1,000 patients2024-03: 374.3 appts per 1,000 patients2024-04: 395.6 appts per 1,000 patients2024-05: 404.5 appts per 1,000 patients2024-06: 380.6 appts per 1,000 patients2024-07: 419 appts per 1,000 patients2024-08: 370.2 appts per 1,000 patients2024-09: 391 appts per 1,000 patients2024-11: 399 appts per 1,000 patients2024-12: 354.9 appts per 1,000 patients2025-01: 424.6 appts per 1,000 patients2025-02: 372.1 appts per 1,000 patients2025-03: 402 appts per 1,000 patients2025-04: 355 appts per 1,000 patients2025-05: 370.9 appts per 1,000 patients2025-06: 396.8 appts per 1,000 patients2025-07: 425 appts per 1,000 patients2025-08: 353.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 3 reporting practices.

CQC rating distribution

outstanding0 (0%)
good2 (67%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (33%)
2 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium2 (67%)
low0 (0%)
unknown1 (33%)
0 practices flagged high-risk

Clinical system mix

EMIS Web2 (67%)
Unknown1 (33%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 3 practices.

QOF performance

Achievement (weighted)93.4%
Exceptions (weighted)5.8%
100.0% coverage

Patient experience (GPPS)

Overall good57.8%
Phone easy21.0%
Website easy36.3%
100.0% coverage

Prescribing volume

1

items per registered patient (latest published period)

3 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
1
2
1
3
4
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 1.9
Most deprived: 67.0%
Least deprived: 0.0%
IMD coverage: 100.0%

3 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
33%
1
2
74.6%
1
3
22.8%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (3)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Royal Docks Medical PracticeF8471712,36922.8%334.748.2%92.4%Good
The Practice Albert RoadY0292823,91574.6%348.141%92.4%
Tollgate Medical CentreF8409318,13033%372.546.3%95.5%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (3 of 3)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Tollgate Medical Centre118,13033%95.5%
The Practice Albert Road223,91574.6%92.4%
Royal Docks Medical Practice312,36922.8%92.4%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (3)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Royal Docks Medical PracticeF8471722.8%334.748.2%0%92.4%0.8%
The Practice Albert RoadY0292874.6%348.141%0%92.4%0.4%
Tollgate Medical CentreF8409333%372.546.3%0%95.5%0.7%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

3

Registered patients

54,414

Reporting coverage: patient list 100.0% · CQC 2 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.