Primary Care Network

Well Street Common PCN

U58256

Compare to

Total patients

38,156

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

91.7%

patient-weighted

CQC good or outstanding

100.0%

4 rated

Items per patient

1.4

prescribing volume

GPPS overall good

77.0%

patient experience

Access KPIs · August 2025

Same-day %

50.9%

Month: August 2025

Appts per 1K patients

455

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

269

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face60.2%
Telephone26.2%
Video / online6.8%
Triage8.2%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080265278Same-day % · 2023-08: 50.4%Same-day % · 2023-09: 49.5%Same-day % · 2023-10: 46.7%Same-day % · 2023-11: 47.2%Same-day % · 2023-12: 51.0%Same-day % · 2024-01: 49.8%Same-day % · 2024-02: 48.8%Same-day % · 2024-03: 50.4%Same-day % · 2024-04: 52.0%Same-day % · 2024-05: 49.9%Same-day % · 2024-06: 49.2%Same-day % · 2024-07: 48.1%Same-day % · 2024-08: 48.2%Same-day % · 2024-09: 48.6%Same-day % · 2024-11: 47.8%Same-day % · 2024-12: 50.4%Same-day % · 2025-01: 49.2%Same-day % · 2025-02: 50.1%Same-day % · 2025-03: 51.0%Same-day % · 2025-04: 51.4%Same-day % · 2025-05: 51.2%Same-day % · 2025-06: 50.9%Same-day % · 2025-07: 49.6%Same-day % · 2025-08: 50.9%F2F % · 2023-08: 66.5%F2F % · 2023-09: 66.1%F2F % · 2023-10: 68.3%F2F % · 2023-11: 69.9%F2F % · 2023-12: 67.4%F2F % · 2024-01: 65.9%F2F % · 2024-02: 66.5%F2F % · 2024-03: 65.1%F2F % · 2024-04: 66.6%F2F % · 2024-05: 66.3%F2F % · 2024-06: 67.3%F2F % · 2024-07: 66.6%F2F % · 2024-08: 66.9%F2F % · 2024-09: 66.3%F2F % · 2024-11: 68.1%F2F % · 2024-12: 66.4%F2F % · 2025-01: 65.0%F2F % · 2025-02: 64.2%F2F % · 2025-03: 64.0%F2F % · 2025-04: 66.2%F2F % · 2025-05: 62.8%F2F % · 2025-06: 61.7%F2F % · 2025-07: 60.7%F2F % · 2025-08: 60.2%Phone % · 2023-08: 27.5%Phone % · 2023-09: 26.7%Phone % · 2023-10: 28.8%Phone % · 2023-11: 28.7%Phone % · 2023-12: 30.5%Phone % · 2024-01: 32.0%Phone % · 2024-02: 31.5%Phone % · 2024-03: 33.1%Phone % · 2024-04: 30.8%Phone % · 2024-05: 28.9%Phone % · 2024-06: 27.3%Phone % · 2024-07: 27.2%Phone % · 2024-08: 25.9%Phone % · 2024-09: 25.7%Phone % · 2024-11: 26.9%Phone % · 2024-12: 26.3%Phone % · 2025-01: 26.3%Phone % · 2025-02: 27.3%Phone % · 2025-03: 27.6%Phone % · 2025-04: 26.1%Phone % · 2025-05: 26.8%Phone % · 2025-06: 26.1%Phone % · 2025-07: 26.2%Phone % · 2025-08: 26.2%Video % · 2023-08: 4.1%Video % · 2023-09: 5.1%Video % · 2023-10: 2.0%Video % · 2023-11: 0.5%Video % · 2023-12: 0.5%Video % · 2024-01: 0.5%Video % · 2024-02: 0.3%Video % · 2024-03: 0.3%Video % · 2024-04: 0.5%Video % · 2024-05: 0.5%Video % · 2024-06: 1.8%Video % · 2024-07: 2.7%Video % · 2024-08: 3.4%Video % · 2024-09: 4.6%Video % · 2024-11: 1.3%Video % · 2024-12: 2.3%Video % · 2025-01: 4.2%Video % · 2025-02: 3.9%Video % · 2025-03: 3.4%Video % · 2025-04: 3.6%Video % · 2025-05: 5.3%Video % · 2025-06: 6.6%Video % · 2025-07: 7.2%Video % · 2025-08: 6.8%Triage % · 2023-08: 13.4%Triage % · 2023-09: 12.0%Triage % · 2023-10: 11.7%Triage % · 2023-11: 10.4%Triage % · 2023-12: 11.6%Triage % · 2024-01: 11.6%Triage % · 2024-02: 12.4%Triage % · 2024-03: 10.4%Triage % · 2024-04: 11.4%Triage % · 2024-05: 11.0%Triage % · 2024-06: 10.8%Triage % · 2024-07: 11.2%Triage % · 2024-08: 10.6%Triage % · 2024-09: 8.8%Triage % · 2024-11: 8.6%Triage % · 2024-12: 8.5%Triage % · 2025-01: 7.5%Triage % · 2025-02: 9.0%Triage % · 2025-03: 9.3%Triage % · 2025-04: 8.6%Triage % · 2025-05: 8.7%Triage % · 2025-06: 9.0%Triage % · 2025-07: 9.1%Triage % · 2025-08: 8.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0815,80917,96820,12822,2872023-08: 17,717 appointments2023-09: 19,518 appointments2023-10: 21,660 appointments2023-11: 16,448 appointments2023-12: 16,436 appointments2024-01: 20,253 appointments2024-02: 18,528 appointments2024-03: 19,114 appointments2024-04: 18,934 appointments2024-05: 19,224 appointments2024-06: 18,549 appointments2024-07: 20,592 appointments2024-08: 18,120 appointments2024-09: 19,497 appointments2024-11: 19,915 appointments2024-12: 17,701 appointments2025-01: 20,669 appointments2025-02: 18,249 appointments2025-03: 19,550 appointments2025-04: 18,660 appointments2025-05: 18,840 appointments2025-06: 19,493 appointments2025-07: 21,055 appointments2025-08: 17,347 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084144715285842023-08: 464.3 appts per 1,000 patients2023-09: 511.5 appts per 1,000 patients2023-10: 567.7 appts per 1,000 patients2023-11: 541.7 appts per 1,000 patients2023-12: 430.8 appts per 1,000 patients2024-01: 530.8 appts per 1,000 patients2024-02: 485.6 appts per 1,000 patients2024-03: 500.9 appts per 1,000 patients2024-04: 496.2 appts per 1,000 patients2024-05: 503.8 appts per 1,000 patients2024-06: 486.1 appts per 1,000 patients2024-07: 539.7 appts per 1,000 patients2024-08: 474.9 appts per 1,000 patients2024-09: 511 appts per 1,000 patients2024-11: 521.9 appts per 1,000 patients2024-12: 463.9 appts per 1,000 patients2025-01: 541.7 appts per 1,000 patients2025-02: 478.3 appts per 1,000 patients2025-03: 512.4 appts per 1,000 patients2025-04: 489 appts per 1,000 patients2025-05: 493.8 appts per 1,000 patients2025-06: 510.9 appts per 1,000 patients2025-07: 551.8 appts per 1,000 patients2025-08: 454.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding1 (20%)
good3 (60%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (20%)
4 practices rated · 100.0% good or outstanding

Inspection likelihood

high1 (20%)
medium3 (60%)
low0 (0%)
unknown1 (20%)
1 practices flagged high-risk

Clinical system mix

EMIS Web4 (80%)
Unknown1 (20%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)91.7%
Exceptions (weighted)6.0%
100.0% coverage

Patient experience (GPPS)

Overall good77.0%
Phone easy37.8%
Website easy57.8%
100.0% coverage

Prescribing volume

1.4

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

2
1
2
2
1
3
4
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 1.8
Most deprived: 80.0%
Least deprived: 0.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
50.6%
2
2
41.5%
2
3
66.9%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Elsdale Street SurgeryF846017,40838.8%435.181.1%94.1%Good
The Greenhouse Walk-InF8463294428.7%906.881.9%88.6%Outstanding
The Wick Health CentreF846208,26061.2%664.541.2%92.3%Good
Trowbridge PracticeY004037,79066.9%349.334.1%90.8%
Well Street SurgeryF8406913,75442.4%367.777.8%90.7%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Elsdale Street Surgery17,40838.8%94.1%
The Wick Health Centre18,26061.2%92.3%
The Greenhouse Walk-In294428.7%88.6%
Well Street Surgery213,75442.4%90.7%
Trowbridge Practice37,79066.9%90.8%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Elsdale Street SurgeryF8460138.8%435.181.1%0%94.1%0.8%
The Greenhouse Walk-InF8463228.7%906.881.9%0%88.6%0.7%
The Wick Health CentreF8462061.2%664.541.2%0%92.3%0.8%
Trowbridge PracticeY0040366.9%349.334.1%0%90.8%0.6%
Well Street SurgeryF8406942.4%367.777.8%0%90.7%0.8%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

38,156

Reporting coverage: patient list 100.0% · CQC 4 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.