Primary Care Network

Pier Health PCN

U63843

Compare to

Total patients

100,410

8 practices

QOF achievement

94.5%

patient-weighted

CQC good or outstanding

100.0%

7 rated

GPPS overall good

1.7%

patient experience

Access KPIs · August 2025

Appts per 1K patients

86.0

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

0.0

pending sync — will be replaced by Patient contacts per 1K

8 practices reporting · NHS Digital appointments dataset

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-086,5757,5548,5339,5122023-08: 8,352 appointments2023-09: 8,014 appointments2023-10: 8,030 appointments2023-12: 6,859 appointments2024-01: 7,471 appointments2024-02: 7,431 appointments2024-03: 9,228 appointments2024-04: 8,908 appointments2024-05: 9,043 appointments2024-06: 7,743 appointments2024-07: 8,887 appointments2024-08: 8,050 appointments2024-09: 8,277 appointments2024-10: 8,801 appointments2024-11: 8,792 appointments2024-12: 8,243 appointments2025-01: 8,955 appointments2025-02: 8,561 appointments2025-03: 8,883 appointments2025-04: 8,994 appointments2025-05: 8,735 appointments2025-06: 8,809 appointments2025-07: 9,052 appointments2025-08: 8,639 appointments

Raw appointment count per month, last 24 months. Aggregate across 8 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08657585952023-08: 83.2 appts per 1,000 patients2023-09: 79.8 appts per 1,000 patients2023-10: 80 appts per 1,000 patients2023-12: 68.3 appts per 1,000 patients2024-01: 74.4 appts per 1,000 patients2024-02: 74 appts per 1,000 patients2024-03: 91.9 appts per 1,000 patients2024-04: 88.7 appts per 1,000 patients2024-05: 90.1 appts per 1,000 patients2024-06: 77.1 appts per 1,000 patients2024-07: 88.5 appts per 1,000 patients2024-08: 80.2 appts per 1,000 patients2024-09: 82.4 appts per 1,000 patients2024-10: 87.7 appts per 1,000 patients2024-11: 87.6 appts per 1,000 patients2024-12: 82.1 appts per 1,000 patients2025-01: 89.2 appts per 1,000 patients2025-02: 85.3 appts per 1,000 patients2025-03: 88.5 appts per 1,000 patients2025-04: 89.6 appts per 1,000 patients2025-05: 87 appts per 1,000 patients2025-06: 87.7 appts per 1,000 patients2025-07: 90.2 appts per 1,000 patients2025-08: 86 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 8 reporting practices.

CQC rating distribution

outstanding0 (0%)
good7 (88%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (13%)
7 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium6 (75%)
low1 (13%)
unknown1 (13%)
0 practices flagged high-risk

Clinical system mix

Unknown7 (88%)
EMIS Web1 (13%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 8 practices.

QOF performance

Achievement (weighted)94.5%
Exceptions (weighted)9.1%
100.0% coverage

Patient experience (GPPS)

Overall good1.7%
Phone easy1.5%
Website easy1.2%
100.0% coverage

Practice comparison (8)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
168 Medical GroupL8105124,99856.60%94.4%Good
Graham Road SurgeryL810169,406103.70%94.3%Good
Horizon Health CentreL816705,622153.90%93.3%
Stafford Medical GroupL8106610,723119.70%96.0%Good
The Cedars SurgeryL8164316,91046.80%93.8%Good
The Milton SurgeryL810589,01667.40%97.0%Good
Tudor Lodge SurgeryL8104412,24588.20%93.6%Good
Winscombe SurgeryL8102111,490141.10%94.2%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (8 of 8)

Practice Heatmap — KPI matrix (8)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
168 Medical GroupL8105156.60%94.4%264.9%
Graham Road SurgeryL81016103.70%94.3%115%
Horizon Health CentreL81670153.90%93.3%57.3%
Stafford Medical GroupL81066119.70%96%119.4%
The Cedars SurgeryL8164346.80%93.8%189.6%
The Milton SurgeryL8105867.40%97%106.7%
Tudor Lodge SurgeryL8104488.20%93.6%138.7%
Winscombe SurgeryL81021141.10%94.2%124%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

8

Registered patients

100,410

Reporting coverage: patient list 100.0% · CQC 7 rated · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 4/29/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.