Primary Care Network

Torridge PCN

U66785

Compare to

Total patients

53,231

6 practices

GP FTE

0

NHS Digital workforce

QOF achievement

96.0%

patient-weighted

CQC good or outstanding

100.0%

5 rated

Items per patient

2.3

prescribing volume

GPPS overall good

87.3%

patient experience

Access KPIs · August 2025

Same-day %

44%

Month: August 2025

Appts per 1K patients

664

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

362

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

6 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face53.0%
Telephone25.8%
Video / online15.4%
Triage10.6%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080265278Same-day % · 2023-08: 41.5%Same-day % · 2023-09: 35.7%Same-day % · 2023-10: 34.9%Same-day % · 2023-12: 43.2%Same-day % · 2024-01: 42.2%Same-day % · 2024-02: 40.3%Same-day % · 2024-03: 40.0%Same-day % · 2024-04: 41.2%Same-day % · 2024-05: 41.1%Same-day % · 2024-06: 40.0%Same-day % · 2024-07: 39.5%Same-day % · 2024-08: 39.8%Same-day % · 2024-09: 39.2%Same-day % · 2024-10: 31.6%Same-day % · 2024-11: 36.7%Same-day % · 2024-12: 41.7%Same-day % · 2025-01: 44.6%Same-day % · 2025-02: 43.2%Same-day % · 2025-03: 43.5%Same-day % · 2025-04: 40.8%Same-day % · 2025-05: 43.0%Same-day % · 2025-06: 43.9%Same-day % · 2025-07: 44.1%Same-day % · 2025-08: 44.0%F2F % · 2023-08: 63.7%F2F % · 2023-09: 66.7%F2F % · 2023-10: 70.1%F2F % · 2023-12: 64.5%F2F % · 2024-01: 63.9%F2F % · 2024-02: 63.6%F2F % · 2024-03: 61.1%F2F % · 2024-04: 62.3%F2F % · 2024-05: 61.4%F2F % · 2024-06: 62.7%F2F % · 2024-07: 62.8%F2F % · 2024-08: 62.7%F2F % · 2024-09: 63.1%F2F % · 2024-10: 69.3%F2F % · 2024-11: 65.2%F2F % · 2024-12: 62.1%F2F % · 2025-01: 61.3%F2F % · 2025-02: 62.0%F2F % · 2025-03: 59.7%F2F % · 2025-04: 59.6%F2F % · 2025-05: 58.5%F2F % · 2025-06: 52.2%F2F % · 2025-07: 53.1%F2F % · 2025-08: 53.0%Phone % · 2023-08: 23.5%Phone % · 2023-09: 20.3%Phone % · 2023-10: 18.6%Phone % · 2023-12: 21.5%Phone % · 2024-01: 22.7%Phone % · 2024-02: 22.3%Phone % · 2024-03: 24.3%Phone % · 2024-04: 23.8%Phone % · 2024-05: 23.8%Phone % · 2024-06: 23.2%Phone % · 2024-07: 22.9%Phone % · 2024-08: 22.8%Phone % · 2024-09: 21.9%Phone % · 2024-10: 18.0%Phone % · 2024-11: 21.2%Phone % · 2024-12: 23.3%Phone % · 2025-01: 22.4%Phone % · 2025-02: 22.4%Phone % · 2025-03: 24.3%Phone % · 2025-04: 22.8%Phone % · 2025-05: 24.4%Phone % · 2025-06: 25.1%Phone % · 2025-07: 25.5%Phone % · 2025-08: 25.8%Video % · 2023-08: 6.5%Video % · 2023-09: 6.1%Video % · 2023-10: 5.3%Video % · 2023-12: 7.2%Video % · 2024-01: 7.3%Video % · 2024-02: 7.4%Video % · 2024-03: 7.4%Video % · 2024-04: 7.8%Video % · 2024-05: 8.3%Video % · 2024-06: 7.8%Video % · 2024-07: 8.1%Video % · 2024-08: 8.3%Video % · 2024-09: 8.7%Video % · 2024-10: 7.2%Video % · 2024-11: 7.3%Video % · 2024-12: 8.1%Video % · 2025-01: 10.4%Video % · 2025-02: 10.6%Video % · 2025-03: 10.8%Video % · 2025-04: 10.9%Video % · 2025-05: 11.7%Video % · 2025-06: 16.8%Video % · 2025-07: 15.7%Video % · 2025-08: 15.4%Triage % · 2023-08: 6.0%Triage % · 2023-09: 5.2%Triage % · 2023-10: 5.2%Triage % · 2023-12: 5.7%Triage % · 2024-01: 7.7%Triage % · 2024-02: 6.1%Triage % · 2024-03: 4.8%Triage % · 2024-04: 4.9%Triage % · 2024-05: 4.7%Triage % · 2024-06: 4.8%Triage % · 2024-07: 4.6%Triage % · 2024-08: 5.1%Triage % · 2024-09: 5.0%Triage % · 2024-10: 4.3%Triage % · 2024-11: 4.8%Triage % · 2024-12: 5.8%Triage % · 2025-01: 12.7%Triage % · 2025-02: 13.3%Triage % · 2025-03: 13.6%Triage % · 2025-04: 12.3%Triage % · 2025-05: 13.1%Triage % · 2025-06: 9.8%Triage % · 2025-07: 9.6%Triage % · 2025-08: 10.6%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0830,66538,10445,54452,9832023-08: 36,686 appointments2023-09: 39,079 appointments2023-10: 46,032 appointments2023-12: 32,825 appointments2024-01: 43,048 appointments2024-02: 39,102 appointments2024-03: 37,493 appointments2024-04: 38,420 appointments2024-05: 36,872 appointments2024-06: 34,969 appointments2024-07: 40,161 appointments2024-08: 35,164 appointments2024-09: 38,403 appointments2024-10: 50,823 appointments2024-11: 40,201 appointments2024-12: 34,872 appointments2025-01: 44,453 appointments2025-02: 38,082 appointments2025-03: 41,719 appointments2025-04: 41,377 appointments2025-05: 38,786 appointments2025-06: 39,750 appointments2025-07: 42,148 appointments2025-08: 35,323 appointments

Raw appointment count per month, last 24 months. Aggregate across 6 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085767168569952023-08: 689.2 appts per 1,000 patients2023-09: 734.1 appts per 1,000 patients2023-10: 864.8 appts per 1,000 patients2023-12: 616.7 appts per 1,000 patients2024-01: 808.7 appts per 1,000 patients2024-02: 734.6 appts per 1,000 patients2024-03: 704.3 appts per 1,000 patients2024-04: 721.8 appts per 1,000 patients2024-05: 692.7 appts per 1,000 patients2024-06: 656.9 appts per 1,000 patients2024-07: 754.5 appts per 1,000 patients2024-08: 660.6 appts per 1,000 patients2024-09: 721.4 appts per 1,000 patients2024-10: 954.8 appts per 1,000 patients2024-11: 755.2 appts per 1,000 patients2024-12: 655.1 appts per 1,000 patients2025-01: 835.1 appts per 1,000 patients2025-02: 715.4 appts per 1,000 patients2025-03: 783.7 appts per 1,000 patients2025-04: 777.3 appts per 1,000 patients2025-05: 728.6 appts per 1,000 patients2025-06: 746.7 appts per 1,000 patients2025-07: 791.8 appts per 1,000 patients2025-08: 663.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 6 reporting practices.

CQC rating distribution

outstanding1 (17%)
good4 (67%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (17%)
5 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium5 (83%)
low0 (0%)
unknown1 (17%)
0 practices flagged high-risk

Clinical system mix

SystmOne6 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 6 practices.

QOF performance

Achievement (weighted)96.0%
Exceptions (weighted)8.1%
100.0% coverage

Patient experience (GPPS)

Overall good87.3%
Phone easy41.0%
Website easy89.2%
100.0% coverage

Prescribing volume

2.3

items per registered patient (latest published period)

6 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
3
3
1
4
5
6
1
7
8
9
10
← more deprivedless deprived →
Mean decile: 4.1
Most deprived: 17.0%
Least deprived: 0.0%
IMD coverage: 100.0%

6 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
2
34.2%
1
3
30.4%
3
4
62.3%
1
7
29.8%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (6)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Bideford Medical CentreL8308315,14562.3%927.826%96.2%Good
Castle Gardens SurgeryL831056,73435.2%691.481.9%97.3%Good
Hartland SurgeryL831293,05341.6%703.649.3%97.1%Good
Northam SurgeryL8305013,21029.8%503.372.2%96.2%Outstanding
Torrington Health CentreL830265,18717.7%459.888.8%95.0%Good
Wooda SurgeryL831069,90234.2%548.760.3%94.7%

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (6 of 6)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Wooda Surgery29,90234.2%94.7%
Castle Gardens Surgery36,73435.2%97.3%
Hartland Surgery33,05341.6%97.1%
Torrington Health Centre35,18717.7%95.0%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (6)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Bideford Medical CentreL8308362.3%927.826%0%96.2%0.8%
Castle Gardens SurgeryL8310535.2%691.481.9%0%97.3%0.8%
Hartland SurgeryL8312941.6%703.649.3%0%97.1%1%
Northam SurgeryL8305029.8%503.372.2%0%96.2%0.9%
Torrington Health CentreL8302617.7%459.888.8%0%95%0.9%
Wooda SurgeryL8310634.2%548.760.3%0%94.7%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

6

Registered patients

53,231

Reporting coverage: patient list 100.0% · CQC 5 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.