Primary Care Network

Waterside Health Network PCN

U68649

Compare to

Total patients

69,962

7 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.6%

patient-weighted

CQC good or outstanding

100.0%

7 rated

Items per patient

1.6

prescribing volume

GPPS overall good

78.0%

patient experience

Access KPIs · August 2025

Same-day %

41.8%

Month: August 2025

Appts per 1K patients

381

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

254

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

7 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face54.2%
Telephone37.8%
Video / online5.2%
Triage24.9%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080275380Same-day % · 2023-08: 41.8%Same-day % · 2023-09: 35.6%Same-day % · 2023-10: 38.3%Same-day % · 2023-12: 45.0%Same-day % · 2024-01: 44.6%Same-day % · 2024-02: 42.4%Same-day % · 2024-03: 42.9%Same-day % · 2024-04: 43.1%Same-day % · 2024-05: 42.4%Same-day % · 2024-06: 43.5%Same-day % · 2024-07: 43.0%Same-day % · 2024-08: 42.8%Same-day % · 2024-09: 42.0%Same-day % · 2024-10: 35.1%Same-day % · 2024-11: 42.2%Same-day % · 2024-12: 45.8%Same-day % · 2025-01: 41.6%Same-day % · 2025-02: 40.4%Same-day % · 2025-03: 41.2%Same-day % · 2025-04: 41.2%Same-day % · 2025-05: 42.2%Same-day % · 2025-06: 40.4%Same-day % · 2025-07: 39.0%Same-day % · 2025-08: 41.8%F2F % · 2023-08: 67.5%F2F % · 2023-09: 71.0%F2F % · 2023-10: 68.3%F2F % · 2023-12: 65.9%F2F % · 2024-01: 64.8%F2F % · 2024-02: 65.3%F2F % · 2024-03: 64.5%F2F % · 2024-04: 63.5%F2F % · 2024-05: 63.2%F2F % · 2024-06: 64.3%F2F % · 2024-07: 62.4%F2F % · 2024-08: 62.2%F2F % · 2024-09: 58.5%F2F % · 2024-10: 63.2%F2F % · 2024-11: 57.4%F2F % · 2024-12: 55.2%F2F % · 2025-01: 55.9%F2F % · 2025-02: 56.1%F2F % · 2025-03: 56.0%F2F % · 2025-04: 54.9%F2F % · 2025-05: 55.1%F2F % · 2025-06: 53.6%F2F % · 2025-07: 54.7%F2F % · 2025-08: 54.2%Phone % · 2023-08: 30.2%Phone % · 2023-09: 26.9%Phone % · 2023-10: 29.7%Phone % · 2023-12: 32.0%Phone % · 2024-01: 32.8%Phone % · 2024-02: 32.6%Phone % · 2024-03: 33.0%Phone % · 2024-04: 34.2%Phone % · 2024-05: 34.6%Phone % · 2024-06: 33.2%Phone % · 2024-07: 35.0%Phone % · 2024-08: 34.1%Phone % · 2024-09: 34.6%Phone % · 2024-10: 29.1%Phone % · 2024-11: 35.4%Phone % · 2024-12: 36.8%Phone % · 2025-01: 37.1%Phone % · 2025-02: 36.6%Phone % · 2025-03: 37.1%Phone % · 2025-04: 37.9%Phone % · 2025-05: 37.5%Phone % · 2025-06: 39.1%Phone % · 2025-07: 37.5%Phone % · 2025-08: 37.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.5%Video % · 2024-04: 0.3%Video % · 2024-05: 0.2%Video % · 2024-06: 0.2%Video % · 2024-07: 0.2%Video % · 2024-08: 1.2%Video % · 2024-09: 4.9%Video % · 2024-10: 5.0%Video % · 2024-11: 4.7%Video % · 2024-12: 5.2%Video % · 2025-01: 4.4%Video % · 2025-02: 4.8%Video % · 2025-03: 4.6%Video % · 2025-04: 4.6%Video % · 2025-05: 5.2%Video % · 2025-06: 5.4%Video % · 2025-07: 5.5%Video % · 2025-08: 5.2%Triage % · 2023-08: 23.2%Triage % · 2023-09: 20.6%Triage % · 2023-10: 21.3%Triage % · 2023-12: 24.8%Triage % · 2024-01: 23.9%Triage % · 2024-02: 23.7%Triage % · 2024-03: 23.8%Triage % · 2024-04: 23.8%Triage % · 2024-05: 23.7%Triage % · 2024-06: 25.4%Triage % · 2024-07: 22.6%Triage % · 2024-08: 22.8%Triage % · 2024-09: 23.1%Triage % · 2024-10: 19.0%Triage % · 2024-11: 23.1%Triage % · 2024-12: 24.0%Triage % · 2025-01: 23.1%Triage % · 2025-02: 23.8%Triage % · 2025-03: 23.1%Triage % · 2025-04: 24.5%Triage % · 2025-05: 24.0%Triage % · 2025-06: 25.5%Triage % · 2025-07: 25.0%Triage % · 2025-08: 24.9%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0824,97530,85936,74442,6282023-08: 29,646 appointments2023-09: 34,836 appointments2023-10: 35,887 appointments2023-12: 27,029 appointments2024-01: 35,559 appointments2024-02: 33,850 appointments2024-03: 32,162 appointments2024-04: 32,800 appointments2024-05: 32,977 appointments2024-06: 26,721 appointments2024-07: 31,804 appointments2024-08: 27,912 appointments2024-09: 30,509 appointments2024-10: 40,920 appointments2024-11: 30,777 appointments2024-12: 27,981 appointments2025-01: 32,463 appointments2025-02: 29,726 appointments2025-03: 31,011 appointments2025-04: 28,942 appointments2025-05: 28,567 appointments2025-06: 30,434 appointments2025-07: 32,192 appointments2025-08: 26,683 appointments

Raw appointment count per month, last 24 months. Aggregate across 7 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083574415256092023-08: 423.7 appts per 1,000 patients2023-09: 497.9 appts per 1,000 patients2023-10: 512.9 appts per 1,000 patients2023-12: 386.3 appts per 1,000 patients2024-01: 508.3 appts per 1,000 patients2024-02: 483.8 appts per 1,000 patients2024-03: 459.7 appts per 1,000 patients2024-04: 468.8 appts per 1,000 patients2024-05: 471.4 appts per 1,000 patients2024-06: 381.9 appts per 1,000 patients2024-07: 454.6 appts per 1,000 patients2024-08: 399 appts per 1,000 patients2024-09: 436.1 appts per 1,000 patients2024-10: 584.9 appts per 1,000 patients2024-11: 439.9 appts per 1,000 patients2024-12: 399.9 appts per 1,000 patients2025-01: 464 appts per 1,000 patients2025-02: 424.9 appts per 1,000 patients2025-03: 443.3 appts per 1,000 patients2025-04: 413.7 appts per 1,000 patients2025-05: 408.3 appts per 1,000 patients2025-06: 435 appts per 1,000 patients2025-07: 460.1 appts per 1,000 patients2025-08: 381.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 7 reporting practices.

CQC rating distribution

outstanding0 (0%)
good7 (100%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
7 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium7 (100%)
low0 (0%)
unknown0 (0%)
0 practices flagged high-risk

Clinical system mix

SystmOne5 (71%)
EMIS Web2 (29%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 7 practices.

QOF performance

Achievement (weighted)93.6%
Exceptions (weighted)6.7%
100.0% coverage

Patient experience (GPPS)

Overall good78.0%
Phone easy45.2%
Website easy52.8%
100.0% coverage

Prescribing volume

1.6

items per registered patient (latest published period)

7 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
2
1
3
1
4
5
1
6
1
7
8
9
10
← more deprivedless deprived →
Mean decile: 4.4
Most deprived: 43.0%
Least deprived: 0.0%
IMD coverage: 100.0%

7 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
33.6%
1
2
45.3%
2
3
29.1%
1
4
25.4%
1
6
38.2%
1
7
59.7%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (7)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Adelaide Street SurgeryL836514,47733.6%473.581.1%87.2%Good
Devonport Health CentreL836247,70442%493.642.5%94.9%Good
Peverell Park SurgeryL8364823,13159.7%239.235.7%94.4%Good
St Neots SurgeryL8302811,47647.5%431.744.7%94.5%Good
St. Levan SurgeryL836469,24425.4%388.377.3%91.3%Good
Stoke SurgeryL830717,91938.2%464.343.6%94.2%Good
West Hoe SurgeryL831126,01129.1%500.485.2%94.3%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (7 of 7)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Adelaide Street Surgery14,47733.6%87.2%
Devonport Health Centre27,70442%94.9%
St Neots Surgery211,47647.5%94.5%
West Hoe Surgery36,01129.1%94.3%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (7)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Adelaide Street SurgeryL8365133.6%473.581.1%0%87.2%0.9%
Devonport Health CentreL8362442%493.642.5%0%94.9%0.6%
Peverell Park SurgeryL8364859.7%239.235.7%0%94.4%0.8%
St Neots SurgeryL8302847.5%431.744.7%0%94.5%0.6%
St. Levan SurgeryL8364625.4%388.377.3%0%91.3%0.8%
Stoke SurgeryL8307138.2%464.343.6%0%94.2%0.9%
West Hoe SurgeryL8311229.1%500.485.2%0%94.3%0.9%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

7

Registered patients

69,962

Reporting coverage: patient list 100.0% · CQC 7 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.