Primary Care Network

Sound PCN

U74074

Compare to

Total patients

43,131

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.0%

patient-weighted

CQC good or outstanding

100.0%

5 rated

Items per patient

1.8

prescribing volume

GPPS overall good

65.0%

patient experience

Access KPIs · August 2025

Same-day %

58.7%

Month: August 2025

Appts per 1K patients

549

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

573

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face34.6%
Telephone9.9%
Video / online51.9%
Triage45.6%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-083264972Same-day % · 2023-08: 54.2%Same-day % · 2023-09: 48.0%Same-day % · 2023-10: 47.0%Same-day % · 2023-12: 57.5%Same-day % · 2024-01: 56.6%Same-day % · 2024-02: 55.8%Same-day % · 2024-03: 55.9%Same-day % · 2024-04: 58.5%Same-day % · 2024-05: 59.7%Same-day % · 2024-06: 58.2%Same-day % · 2024-07: 59.1%Same-day % · 2024-08: 65.2%Same-day % · 2024-09: 61.4%Same-day % · 2024-10: 56.1%Same-day % · 2024-11: 62.0%Same-day % · 2024-12: 64.1%Same-day % · 2025-01: 65.4%Same-day % · 2025-02: 64.3%Same-day % · 2025-03: 63.7%Same-day % · 2025-04: 59.3%Same-day % · 2025-05: 58.2%Same-day % · 2025-06: 58.3%Same-day % · 2025-07: 56.7%Same-day % · 2025-08: 58.7%F2F % · 2023-08: 40.6%F2F % · 2023-09: 47.9%F2F % · 2023-10: 48.9%F2F % · 2023-12: 38.8%F2F % · 2024-01: 38.8%F2F % · 2024-02: 39.6%F2F % · 2024-03: 40.4%F2F % · 2024-04: 37.7%F2F % · 2024-05: 35.6%F2F % · 2024-06: 37.1%F2F % · 2024-07: 38.4%F2F % · 2024-08: 32.1%F2F % · 2024-09: 34.3%F2F % · 2024-10: 41.7%F2F % · 2024-11: 35.0%F2F % · 2024-12: 33.6%F2F % · 2025-01: 30.6%F2F % · 2025-02: 30.4%F2F % · 2025-03: 30.0%F2F % · 2025-04: 34.0%F2F % · 2025-05: 35.2%F2F % · 2025-06: 35.5%F2F % · 2025-07: 36.2%F2F % · 2025-08: 34.6%Phone % · 2023-08: 26.6%Phone % · 2023-09: 22.8%Phone % · 2023-10: 21.1%Phone % · 2023-12: 27.2%Phone % · 2024-01: 25.9%Phone % · 2024-02: 26.0%Phone % · 2024-03: 31.1%Phone % · 2024-04: 28.9%Phone % · 2024-05: 25.0%Phone % · 2024-06: 22.7%Phone % · 2024-07: 20.0%Phone % · 2024-08: 16.4%Phone % · 2024-09: 15.9%Phone % · 2024-10: 14.8%Phone % · 2024-11: 17.1%Phone % · 2024-12: 17.1%Phone % · 2025-01: 16.3%Phone % · 2025-02: 16.4%Phone % · 2025-03: 16.9%Phone % · 2025-04: 19.1%Phone % · 2025-05: 18.3%Phone % · 2025-06: 14.4%Phone % · 2025-07: 9.8%Phone % · 2025-08: 9.9%Video % · 2023-08: 26.2%Video % · 2023-09: 22.9%Video % · 2023-10: 21.3%Video % · 2023-12: 25.8%Video % · 2024-01: 27.9%Video % · 2024-02: 27.6%Video % · 2024-03: 20.6%Video % · 2024-04: 17.3%Video % · 2024-05: 15.5%Video % · 2024-06: 15.6%Video % · 2024-07: 16.1%Video % · 2024-08: 21.1%Video % · 2024-09: 21.4%Video % · 2024-10: 18.1%Video % · 2024-11: 20.7%Video % · 2024-12: 20.7%Video % · 2025-01: 38.4%Video % · 2025-02: 49.0%Video % · 2025-03: 48.2%Video % · 2025-04: 40.8%Video % · 2025-05: 41.5%Video % · 2025-06: 44.3%Video % · 2025-07: 50.6%Video % · 2025-08: 51.9%Triage % · 2023-08: 34.5%Triage % · 2023-09: 32.6%Triage % · 2023-10: 29.4%Triage % · 2023-12: 37.1%Triage % · 2024-01: 37.1%Triage % · 2024-02: 35.8%Triage % · 2024-03: 33.2%Triage % · 2024-04: 28.7%Triage % · 2024-05: 24.4%Triage % · 2024-06: 23.5%Triage % · 2024-07: 22.5%Triage % · 2024-08: 26.6%Triage % · 2024-09: 26.7%Triage % · 2024-10: 22.6%Triage % · 2024-11: 26.5%Triage % · 2024-12: 26.1%Triage % · 2025-01: 42.3%Triage % · 2025-02: 51.3%Triage % · 2025-03: 51.1%Triage % · 2025-04: 44.9%Triage % · 2025-05: 43.8%Triage % · 2025-06: 43.5%Triage % · 2025-07: 44.7%Triage % · 2025-08: 45.6%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0818,02626,51935,01143,5042023-08: 22,071 appointments2023-09: 23,492 appointments2023-10: 27,363 appointments2023-12: 20,492 appointments2024-01: 25,817 appointments2024-02: 23,705 appointments2024-03: 22,831 appointments2024-04: 25,763 appointments2024-05: 29,391 appointments2024-06: 26,045 appointments2024-07: 29,434 appointments2024-08: 28,893 appointments2024-09: 31,397 appointments2024-10: 41,038 appointments2024-11: 33,622 appointments2024-12: 30,635 appointments2025-01: 35,691 appointments2025-02: 30,037 appointments2025-03: 32,811 appointments2025-04: 25,625 appointments2025-05: 25,862 appointments2025-06: 27,450 appointments2025-07: 28,344 appointments2025-08: 23,683 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084186158121,0092023-08: 511.7 appts per 1,000 patients2023-09: 544.7 appts per 1,000 patients2023-10: 634.4 appts per 1,000 patients2023-12: 475.1 appts per 1,000 patients2024-01: 598.6 appts per 1,000 patients2024-02: 549.6 appts per 1,000 patients2024-03: 529.3 appts per 1,000 patients2024-04: 597.3 appts per 1,000 patients2024-05: 681.4 appts per 1,000 patients2024-06: 603.9 appts per 1,000 patients2024-07: 682.4 appts per 1,000 patients2024-08: 669.9 appts per 1,000 patients2024-09: 727.9 appts per 1,000 patients2024-10: 951.5 appts per 1,000 patients2024-11: 779.5 appts per 1,000 patients2024-12: 710.3 appts per 1,000 patients2025-01: 827.5 appts per 1,000 patients2025-02: 696.4 appts per 1,000 patients2025-03: 760.7 appts per 1,000 patients2025-04: 594.1 appts per 1,000 patients2025-05: 599.6 appts per 1,000 patients2025-06: 636.4 appts per 1,000 patients2025-07: 657.2 appts per 1,000 patients2025-08: 549.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding0 (0%)
good5 (100%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
5 practices rated · 100.0% good or outstanding

Inspection likelihood

high2 (40%)
medium2 (40%)
low1 (20%)
unknown0 (0%)
2 practices flagged high-risk

Clinical system mix

SystmOne5 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)93.0%
Exceptions (weighted)9.1%
100.0% coverage

Patient experience (GPPS)

Overall good65.0%
Phone easy20.1%
Website easy43.7%
100.0% coverage

Prescribing volume

1.8

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

2
1
1
2
1
3
1
4
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 2.2
Most deprived: 60.0%
Least deprived: 0.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
1 (most deprived)
61.2%
2
2
47.9%
1
3
54.6%
1
4
64.3%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Budshead Medical PracticeL831137,46163.4%654.230.3%93.7%Good
Elm SurgeryL830199,93564.3%599.937.3%93.8%Good
Friary House SurgeryL8307211,88647.9%405.234.5%89.9%Good
Oakside SurgeryL830158,23259.3%727.930.8%94.8%Good
Southway SurgeryL830395,61754.6%362.148.4%94.6%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Budshead Medical Practice17,46163.4%93.7%
Oakside Surgery18,23259.3%94.8%
Friary House Surgery211,88647.9%89.9%
Southway Surgery35,61754.6%94.6%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Budshead Medical PracticeL8311363.4%654.230.3%0%93.7%0.7%
Elm SurgeryL8301964.3%599.937.3%0%93.8%0.7%
Friary House SurgeryL8307247.9%405.234.5%0%89.9%0.5%
Oakside SurgeryL8301559.3%727.930.8%0%94.8%0.6%
Southway SurgeryL8303954.6%362.148.4%0%94.6%0.8%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

43,131

Reporting coverage: patient list 100.0% · CQC 5 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.