Primary Care Network

Exeter West PCN

U76444

Compare to

Total patients

45,652

2 practices

GP FTE

0

NHS Digital workforce

QOF achievement

93.2%

patient-weighted

CQC good or outstanding

100.0%

2 rated

Items per patient

1

prescribing volume

GPPS overall good

79.6%

patient experience

Access KPIs · August 2025

Same-day %

35.6%

Month: August 2025

Appts per 1K patients

381

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

206

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

2 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face81.6%
Telephone16.8%
Video / online0.3%
Triage18.5%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-0803570105Same-day % · 2023-08: 31.7%Same-day % · 2023-09: 26.0%Same-day % · 2023-10: 30.3%Same-day % · 2023-12: 36.1%Same-day % · 2024-01: 35.6%Same-day % · 2024-02: 34.6%Same-day % · 2024-03: 34.8%Same-day % · 2024-04: 32.4%Same-day % · 2024-05: 37.6%Same-day % · 2024-06: 35.1%Same-day % · 2024-07: 34.7%Same-day % · 2024-08: 35.0%Same-day % · 2024-09: 35.8%Same-day % · 2024-10: 30.6%Same-day % · 2024-11: 37.8%Same-day % · 2024-12: 40.7%Same-day % · 2025-01: 39.5%Same-day % · 2025-02: 36.9%Same-day % · 2025-03: 35.2%Same-day % · 2025-04: 37.9%Same-day % · 2025-05: 39.7%Same-day % · 2025-06: 35.2%Same-day % · 2025-07: 34.2%Same-day % · 2025-08: 35.6%F2F % · 2023-08: 93.6%F2F % · 2023-09: 89.4%F2F % · 2023-10: 88.5%F2F % · 2023-12: 89.2%F2F % · 2024-01: 91.0%F2F % · 2024-02: 90.0%F2F % · 2024-03: 89.7%F2F % · 2024-04: 86.5%F2F % · 2024-05: 77.5%F2F % · 2024-06: 76.0%F2F % · 2024-07: 76.5%F2F % · 2024-08: 77.7%F2F % · 2024-09: 79.1%F2F % · 2024-10: 78.8%F2F % · 2024-11: 78.9%F2F % · 2024-12: 78.2%F2F % · 2025-01: 78.6%F2F % · 2025-02: 79.8%F2F % · 2025-03: 78.3%F2F % · 2025-04: 77.4%F2F % · 2025-05: 81.0%F2F % · 2025-06: 82.3%F2F % · 2025-07: 82.2%F2F % · 2025-08: 81.6%Phone % · 2023-08: 4.8%Phone % · 2023-09: 4.0%Phone % · 2023-10: 6.8%Phone % · 2023-12: 8.5%Phone % · 2024-01: 7.1%Phone % · 2024-02: 7.9%Phone % · 2024-03: 8.3%Phone % · 2024-04: 6.7%Phone % · 2024-05: 19.9%Phone % · 2024-06: 22.1%Phone % · 2024-07: 21.8%Phone % · 2024-08: 20.4%Phone % · 2024-09: 18.9%Phone % · 2024-10: 14.4%Phone % · 2024-11: 19.1%Phone % · 2024-12: 20.0%Phone % · 2025-01: 19.9%Phone % · 2025-02: 18.7%Phone % · 2025-03: 19.9%Phone % · 2025-04: 20.2%Phone % · 2025-05: 17.1%Phone % · 2025-06: 16.1%Phone % · 2025-07: 16.4%Phone % · 2025-08: 16.8%Video % · 2023-08: 0.3%Video % · 2023-09: 0.2%Video % · 2023-10: 0.2%Video % · 2023-12: 0.3%Video % · 2024-01: 0.3%Video % · 2024-02: 0.3%Video % · 2024-03: 0.2%Video % · 2024-04: 5.3%Video % · 2024-05: 1.2%Video % · 2024-06: 0.5%Video % · 2024-07: 0.4%Video % · 2024-08: 0.4%Video % · 2024-09: 0.3%Video % · 2024-10: 4.5%Video % · 2024-11: 0.2%Video % · 2024-12: 0.4%Video % · 2025-01: 0.3%Video % · 2025-02: 0.4%Video % · 2025-03: 0.4%Video % · 2025-04: 0.4%Video % · 2025-05: 0.3%Video % · 2025-06: 0.4%Video % · 2025-07: 0.4%Video % · 2025-08: 0.3%Triage % · 2023-08: 10.8%Triage % · 2023-09: 12.1%Triage % · 2023-10: 15.0%Triage % · 2023-12: 15.9%Triage % · 2024-01: 17.7%Triage % · 2024-02: 16.9%Triage % · 2024-03: 16.7%Triage % · 2024-04: 13.7%Triage % · 2024-05: 14.8%Triage % · 2024-06: 13.8%Triage % · 2024-07: 12.0%Triage % · 2024-08: 12.3%Triage % · 2024-09: 13.7%Triage % · 2024-10: 11.5%Triage % · 2024-11: 13.6%Triage % · 2024-12: 13.1%Triage % · 2025-01: 14.7%Triage % · 2025-02: 14.0%Triage % · 2025-03: 13.3%Triage % · 2025-04: 13.8%Triage % · 2025-05: 19.9%Triage % · 2025-06: 19.0%Triage % · 2025-07: 17.5%Triage % · 2025-08: 18.5%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0814,71619,56924,42329,2762023-08: 17,444 appointments2023-09: 22,819 appointments2023-10: 23,756 appointments2023-12: 17,083 appointments2024-01: 22,644 appointments2024-02: 21,772 appointments2024-03: 20,314 appointments2024-04: 20,820 appointments2024-05: 19,733 appointments2024-06: 17,761 appointments2024-07: 19,110 appointments2024-08: 16,125 appointments2024-09: 18,949 appointments2024-10: 27,867 appointments2024-11: 21,270 appointments2024-12: 18,351 appointments2025-01: 22,360 appointments2025-02: 20,493 appointments2025-03: 21,276 appointments2025-04: 17,631 appointments2025-05: 19,667 appointments2025-06: 20,542 appointments2025-07: 21,859 appointments2025-08: 17,403 appointments

Raw appointment count per month, last 24 months. Aggregate across 2 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083224295356412023-08: 382.1 appts per 1,000 patients2023-09: 499.8 appts per 1,000 patients2023-10: 520.4 appts per 1,000 patients2023-12: 374.2 appts per 1,000 patients2024-01: 496 appts per 1,000 patients2024-02: 476.9 appts per 1,000 patients2024-03: 445 appts per 1,000 patients2024-04: 456.1 appts per 1,000 patients2024-05: 432.2 appts per 1,000 patients2024-06: 389.1 appts per 1,000 patients2024-07: 418.6 appts per 1,000 patients2024-08: 353.2 appts per 1,000 patients2024-09: 415.1 appts per 1,000 patients2024-10: 610.4 appts per 1,000 patients2024-11: 465.9 appts per 1,000 patients2024-12: 402 appts per 1,000 patients2025-01: 489.8 appts per 1,000 patients2025-02: 448.9 appts per 1,000 patients2025-03: 466 appts per 1,000 patients2025-04: 386.2 appts per 1,000 patients2025-05: 430.8 appts per 1,000 patients2025-06: 450 appts per 1,000 patients2025-07: 478.8 appts per 1,000 patients2025-08: 381.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 2 reporting practices.

CQC rating distribution

outstanding2 (100%)
good0 (0%)
requires improvement0 (0%)
inadequate0 (0%)
unrated0 (0%)
2 practices rated · 100.0% good or outstanding

Inspection likelihood

high1 (50%)
medium1 (50%)
low0 (0%)
unknown0 (0%)
1 practices flagged high-risk

Clinical system mix

SystmOne2 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 2 practices.

QOF performance

Achievement (weighted)93.2%
Exceptions (weighted)3.6%
100.0% coverage

Patient experience (GPPS)

Overall good79.6%
Phone easy20.4%
Website easy54.6%
100.0% coverage

Prescribing volume

1

items per registered patient (latest published period)

2 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
2
3
1
4
5
6
1
7
8
9
10
← more deprivedless deprived →
Mean decile: 4.3
Most deprived: 0.0%
Least deprived: 0.0%
IMD coverage: 100.0%

2 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
4
33.4%
1
7
51%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (2)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Foxhayes PracticeY005684,79851%450.887.1%94.4%Outstanding
St Thomas Medical GroupL8301640,85433.4%37380.9%93.0%Outstanding

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (2 of 2)

PracticeApptsCQCWorkforcePrescribingScreening
Foxhayes Practice
St Thomas Medical Group

Practice Heatmap — KPI matrix (2)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Foxhayes PracticeY0056851%450.887.1%0%94.4%0.7%
St Thomas Medical GroupL8301633.4%37380.9%0%93%0.8%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

2

Registered patients

45,652

Reporting coverage: patient list 100.0% · CQC 2 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/9/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.