Primary Care Network

Tower Hamlets Network 5 PCN

U87199

Compare to

Total patients

34,687

5 practices

GP FTE

0

NHS Digital workforce

QOF achievement

94.7%

patient-weighted

CQC good or outstanding

100.0%

4 rated

Items per patient

1.9

prescribing volume

GPPS overall good

66.7%

patient experience

Access KPIs · August 2025

Same-day %

42.9%

Month: August 2025

Appts per 1K patients

465

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

299

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

5 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face62.8%
Telephone27.7%
Video / online8.7%
Triage21.4%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-082025-080265278Same-day % · 2023-08: 47.9%Same-day % · 2023-09: 44.1%Same-day % · 2023-10: 45.1%Same-day % · 2023-11: 47.2%Same-day % · 2023-12: 46.3%Same-day % · 2024-01: 45.5%Same-day % · 2024-02: 43.5%Same-day % · 2024-03: 43.1%Same-day % · 2024-04: 45.5%Same-day % · 2024-05: 43.3%Same-day % · 2024-06: 42.8%Same-day % · 2024-07: 39.7%Same-day % · 2024-08: 43.5%Same-day % · 2024-09: 43.7%Same-day % · 2024-11: 42.5%Same-day % · 2024-12: 43.7%Same-day % · 2025-01: 42.9%Same-day % · 2025-02: 41.5%Same-day % · 2025-03: 44.1%Same-day % · 2025-04: 43.6%Same-day % · 2025-05: 45.4%Same-day % · 2025-06: 45.1%Same-day % · 2025-07: 43.5%Same-day % · 2025-08: 42.9%F2F % · 2023-08: 69.4%F2F % · 2023-09: 66.4%F2F % · 2023-10: 67.7%F2F % · 2023-11: 67.1%F2F % · 2023-12: 66.2%F2F % · 2024-01: 67.8%F2F % · 2024-02: 69.1%F2F % · 2024-03: 69.2%F2F % · 2024-04: 68.6%F2F % · 2024-05: 69.1%F2F % · 2024-06: 68.0%F2F % · 2024-07: 70.0%F2F % · 2024-08: 68.4%F2F % · 2024-09: 68.6%F2F % · 2024-11: 69.6%F2F % · 2024-12: 62.2%F2F % · 2025-01: 62.8%F2F % · 2025-02: 63.8%F2F % · 2025-03: 61.0%F2F % · 2025-04: 61.5%F2F % · 2025-05: 59.2%F2F % · 2025-06: 59.6%F2F % · 2025-07: 61.1%F2F % · 2025-08: 62.8%Phone % · 2023-08: 27.4%Phone % · 2023-09: 27.7%Phone % · 2023-10: 25.8%Phone % · 2023-11: 26.6%Phone % · 2023-12: 28.5%Phone % · 2024-01: 26.5%Phone % · 2024-02: 25.7%Phone % · 2024-03: 25.8%Phone % · 2024-04: 25.7%Phone % · 2024-05: 23.7%Phone % · 2024-06: 24.3%Phone % · 2024-07: 23.3%Phone % · 2024-08: 23.5%Phone % · 2024-09: 24.0%Phone % · 2024-11: 22.6%Phone % · 2024-12: 29.9%Phone % · 2025-01: 31.7%Phone % · 2025-02: 29.1%Phone % · 2025-03: 28.9%Phone % · 2025-04: 28.7%Phone % · 2025-05: 30.2%Phone % · 2025-06: 30.1%Phone % · 2025-07: 28.9%Phone % · 2025-08: 27.7%Video % · 2023-08: 2.5%Video % · 2023-09: 5.5%Video % · 2023-10: 6.1%Video % · 2023-11: 5.9%Video % · 2023-12: 5.0%Video % · 2024-01: 5.0%Video % · 2024-02: 4.7%Video % · 2024-03: 4.6%Video % · 2024-04: 5.3%Video % · 2024-05: 6.7%Video % · 2024-06: 7.0%Video % · 2024-07: 6.3%Video % · 2024-08: 7.6%Video % · 2024-09: 6.9%Video % · 2024-11: 7.2%Video % · 2024-12: 7.3%Video % · 2025-01: 4.9%Video % · 2025-02: 6.3%Video % · 2025-03: 8.4%Video % · 2025-04: 8.5%Video % · 2025-05: 9.1%Video % · 2025-06: 8.8%Video % · 2025-07: 9.0%Video % · 2025-08: 8.7%Triage % · 2023-08: 30.1%Triage % · 2023-09: 29.3%Triage % · 2023-10: 29.3%Triage % · 2023-11: 27.7%Triage % · 2023-12: 34.2%Triage % · 2024-01: 32.3%Triage % · 2024-02: 32.1%Triage % · 2024-03: 32.2%Triage % · 2024-04: 32.5%Triage % · 2024-05: 31.4%Triage % · 2024-06: 29.9%Triage % · 2024-07: 29.6%Triage % · 2024-08: 29.9%Triage % · 2024-09: 26.1%Triage % · 2024-11: 24.0%Triage % · 2024-12: 25.0%Triage % · 2025-01: 25.2%Triage % · 2025-02: 23.0%Triage % · 2025-03: 22.4%Triage % · 2025-04: 23.3%Triage % · 2025-05: 22.9%Triage % · 2025-06: 22.9%Triage % · 2025-07: 21.6%Triage % · 2025-08: 21.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0812,93315,51718,10220,6862023-08: 15,427 appointments2023-09: 15,580 appointments2023-10: 16,071 appointments2023-11: 16,849 appointments2023-12: 13,683 appointments2024-01: 16,897 appointments2024-02: 15,769 appointments2024-03: 16,046 appointments2024-04: 15,945 appointments2024-05: 15,938 appointments2024-06: 15,070 appointments2024-07: 15,865 appointments2024-08: 15,489 appointments2024-09: 16,361 appointments2024-11: 17,383 appointments2024-12: 15,447 appointments2025-01: 17,818 appointments2025-02: 16,798 appointments2025-03: 18,582 appointments2025-04: 17,103 appointments2025-05: 15,890 appointments2025-06: 18,285 appointments2025-07: 19,936 appointments2025-08: 16,139 appointments

Raw appointment count per month, last 24 months. Aggregate across 5 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083734475225962023-08: 444.7 appts per 1,000 patients2023-09: 449.2 appts per 1,000 patients2023-10: 463.3 appts per 1,000 patients2023-11: 485.7 appts per 1,000 patients2023-12: 394.5 appts per 1,000 patients2024-01: 487.1 appts per 1,000 patients2024-02: 454.6 appts per 1,000 patients2024-03: 462.6 appts per 1,000 patients2024-04: 459.7 appts per 1,000 patients2024-05: 459.5 appts per 1,000 patients2024-06: 434.5 appts per 1,000 patients2024-07: 457.4 appts per 1,000 patients2024-08: 446.5 appts per 1,000 patients2024-09: 471.7 appts per 1,000 patients2024-11: 501.1 appts per 1,000 patients2024-12: 445.3 appts per 1,000 patients2025-01: 513.7 appts per 1,000 patients2025-02: 484.3 appts per 1,000 patients2025-03: 535.7 appts per 1,000 patients2025-04: 493.1 appts per 1,000 patients2025-05: 458.1 appts per 1,000 patients2025-06: 527.1 appts per 1,000 patients2025-07: 574.7 appts per 1,000 patients2025-08: 465.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 5 reporting practices.

CQC rating distribution

outstanding0 (0%)
good4 (80%)
requires improvement0 (0%)
inadequate0 (0%)
unrated1 (20%)
4 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium3 (60%)
low1 (20%)
unknown1 (20%)
0 practices flagged high-risk

Clinical system mix

EMIS Web5 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 5 practices.

QOF performance

Achievement (weighted)94.7%
Exceptions (weighted)7.7%
100.0% coverage

Patient experience (GPPS)

Overall good66.7%
Phone easy27.8%
Website easy47.7%
100.0% coverage

Prescribing volume

1.9

items per registered patient (latest published period)

5 practices · 100.0% coverage

Deprivation profile (IMD deciles)

1
1
2
3
3
4
1
5
6
7
8
9
10
← more deprivedless deprived →
Mean decile: 3.2
Most deprived: 20.0%
Least deprived: 0.0%
IMD coverage: 100.0%

5 practices with IMD context · postcode source

Access by deprivation decile

DecileSame-day %Practices
2
49.2%
1
3
45.1%
3
5
18.9%
1

Same-day appointment % grouped by practice-site IMD decile. A widening gap between low and high deciles indicates inequitable access.

Practice comparison (5)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Harley Grove Medical Ctr.F840448,23541.5%522.589.8%94.9%
Ruston Street ClinicF840303,85849.2%472.574.3%96.4%Good
St. Stephens Health CentreF8403412,97153.5%513.144.7%94.6%Good
The Grove Road SurgeryF840553,80524.2%255.592.5%94.0%Good
Tredegar PracticeF846965,81818.9%410.143.7%93.7%Good

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (5 of 5)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Ruston Street Clinic23,85849.2%96.4%
Harley Grove Medical Ctr.38,23541.5%94.9%
St. Stephens Health Centre312,97153.5%94.6%
The Grove Road Surgery33,80524.2%94.0%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (5)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Harley Grove Medical Ctr.F8404441.5%522.589.8%0%94.9%0.7%
Ruston Street ClinicF8403049.2%472.574.3%0%96.4%0.7%
St. Stephens Health CentreF8403453.5%513.144.7%0%94.6%0.6%
The Grove Road SurgeryF8405524.2%255.592.5%0%94%0.7%
Tredegar PracticeF8469618.9%410.143.7%0%93.7%0.7%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

5

Registered patients

34,687

Reporting coverage: patient list 100.0% · CQC 4 rated · workforce 100.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/8/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.