Primary Care Network

Carshalton PCN

U87787

Compare to

Total patients

55,716

7 practices

GP FTE

0

NHS Digital workforce

QOF achievement

95.2%

patient-weighted

CQC good or outstanding

100.0%

2 rated

Items per patient

0

prescribing volume

GPPS overall good

80.9%

patient experience

Access KPIs · August 2025

Same-day %

56.2%

Month: August 2025

Appts per 1K patients

443

all bookings (incl. triage)

Same-day + triage per 1K (legacy)

293

pending sync — will be replaced by Patient contacts per 1K

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

7 practices reporting · NHS Digital appointments dataset

Operating model mix · August 2025

Face-to-face52.2%
Telephone27.9%
Video / online18.5%
Triage9.8%

Share of appointments by delivery channel in the latest reporting month.

Access trend (last 12 months)

2023-082024-092025-080265278Same-day % · 2023-08: 47.7%Same-day % · 2023-09: 41.7%Same-day % · 2023-10: 46.6%Same-day % · 2023-12: 55.4%Same-day % · 2024-01: 51.6%Same-day % · 2024-02: 49.4%Same-day % · 2024-03: 52.3%Same-day % · 2024-04: 52.7%Same-day % · 2024-05: 51.7%Same-day % · 2024-06: 51.8%Same-day % · 2024-07: 50.1%Same-day % · 2024-08: 52.0%Same-day % · 2024-09: 52.8%Same-day % · 2024-10: 47.7%Same-day % · 2024-11: 52.9%Same-day % · 2024-12: 55.9%Same-day % · 2025-01: 53.7%Same-day % · 2025-02: 53.4%Same-day % · 2025-03: 56.0%Same-day % · 2025-04: 57.8%Same-day % · 2025-05: 55.4%Same-day % · 2025-06: 55.6%Same-day % · 2025-07: 56.0%Same-day % · 2025-08: 56.2%F2F % · 2023-08: 66.5%F2F % · 2023-09: 70.1%F2F % · 2023-10: 64.0%F2F % · 2023-12: 56.9%F2F % · 2024-01: 58.8%F2F % · 2024-02: 58.9%F2F % · 2024-03: 55.8%F2F % · 2024-04: 55.7%F2F % · 2024-05: 58.4%F2F % · 2024-06: 57.2%F2F % · 2024-07: 54.1%F2F % · 2024-08: 56.2%F2F % · 2024-09: 56.1%F2F % · 2024-10: 61.2%F2F % · 2024-11: 58.2%F2F % · 2024-12: 55.7%F2F % · 2025-01: 57.2%F2F % · 2025-02: 55.1%F2F % · 2025-03: 54.3%F2F % · 2025-04: 52.2%F2F % · 2025-05: 54.0%F2F % · 2025-06: 53.4%F2F % · 2025-07: 52.6%F2F % · 2025-08: 52.2%Phone % · 2023-08: 28.6%Phone % · 2023-09: 26.0%Phone % · 2023-10: 22.8%Phone % · 2023-12: 24.8%Phone % · 2024-01: 24.8%Phone % · 2024-02: 24.2%Phone % · 2024-03: 24.1%Phone % · 2024-04: 25.7%Phone % · 2024-05: 25.6%Phone % · 2024-06: 25.5%Phone % · 2024-07: 27.4%Phone % · 2024-08: 25.9%Phone % · 2024-09: 27.3%Phone % · 2024-10: 23.9%Phone % · 2024-11: 25.9%Phone % · 2024-12: 26.7%Phone % · 2025-01: 26.8%Phone % · 2025-02: 26.7%Phone % · 2025-03: 26.0%Phone % · 2025-04: 27.7%Phone % · 2025-05: 27.7%Phone % · 2025-06: 27.4%Phone % · 2025-07: 27.6%Phone % · 2025-08: 27.9%Video % · 2023-08: 3.8%Video % · 2023-09: 3.0%Video % · 2023-10: 11.5%Video % · 2023-12: 17.0%Video % · 2024-01: 14.6%Video % · 2024-02: 15.1%Video % · 2024-03: 18.5%Video % · 2024-04: 17.3%Video % · 2024-05: 15.0%Video % · 2024-06: 16.0%Video % · 2024-07: 17.2%Video % · 2024-08: 16.9%Video % · 2024-09: 15.3%Video % · 2024-10: 13.5%Video % · 2024-11: 14.8%Video % · 2024-12: 16.0%Video % · 2025-01: 14.7%Video % · 2025-02: 17.2%Video % · 2025-03: 18.4%Video % · 2025-04: 18.7%Video % · 2025-05: 16.7%Video % · 2025-06: 18.0%Video % · 2025-07: 18.5%Video % · 2025-08: 18.5%Triage % · 2023-08: 6.5%Triage % · 2023-09: 6.2%Triage % · 2023-10: 6.0%Triage % · 2023-12: 7.0%Triage % · 2024-01: 6.0%Triage % · 2024-02: 6.5%Triage % · 2024-03: 8.3%Triage % · 2024-04: 8.2%Triage % · 2024-05: 7.8%Triage % · 2024-06: 8.1%Triage % · 2024-07: 8.3%Triage % · 2024-08: 6.6%Triage % · 2024-09: 7.4%Triage % · 2024-10: 6.2%Triage % · 2024-11: 7.5%Triage % · 2024-12: 8.4%Triage % · 2025-01: 7.2%Triage % · 2025-02: 8.3%Triage % · 2025-03: 10.1%Triage % · 2025-04: 10.7%Triage % · 2025-05: 9.5%Triage % · 2025-06: 9.9%Triage % · 2025-07: 9.4%Triage % · 2025-08: 9.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0820,65524,62728,59832,5702023-08: 21,808 appointments2023-09: 23,362 appointments2023-10: 27,900 appointments2023-12: 22,255 appointments2024-01: 27,895 appointments2024-02: 26,858 appointments2024-03: 25,838 appointments2024-04: 25,726 appointments2024-05: 25,688 appointments2024-06: 24,117 appointments2024-07: 27,832 appointments2024-08: 24,591 appointments2024-09: 25,953 appointments2024-10: 31,417 appointments2024-11: 27,491 appointments2024-12: 25,552 appointments2025-01: 29,305 appointments2025-02: 26,894 appointments2025-03: 28,876 appointments2025-04: 26,284 appointments2025-05: 26,009 appointments2025-06: 27,481 appointments2025-07: 28,901 appointments2025-08: 24,697 appointments

Raw appointment count per month, last 24 months. Aggregate across 7 reporting practices.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083714425135852023-08: 391.4 appts per 1,000 patients2023-09: 419.3 appts per 1,000 patients2023-10: 500.8 appts per 1,000 patients2023-12: 399.4 appts per 1,000 patients2024-01: 500.7 appts per 1,000 patients2024-02: 482.1 appts per 1,000 patients2024-03: 463.7 appts per 1,000 patients2024-04: 461.7 appts per 1,000 patients2024-05: 461.1 appts per 1,000 patients2024-06: 432.9 appts per 1,000 patients2024-07: 499.5 appts per 1,000 patients2024-08: 441.4 appts per 1,000 patients2024-09: 465.8 appts per 1,000 patients2024-10: 563.9 appts per 1,000 patients2024-11: 493.4 appts per 1,000 patients2024-12: 458.6 appts per 1,000 patients2025-01: 526 appts per 1,000 patients2025-02: 482.7 appts per 1,000 patients2025-03: 518.3 appts per 1,000 patients2025-04: 471.7 appts per 1,000 patients2025-05: 466.8 appts per 1,000 patients2025-06: 493.2 appts per 1,000 patients2025-07: 518.7 appts per 1,000 patients2025-08: 443.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months. Patient-weighted across 7 reporting practices.

CQC rating distribution

outstanding0 (0%)
good2 (29%)
requires improvement0 (0%)
inadequate0 (0%)
unrated5 (71%)
2 practices rated · 100.0% good or outstanding

Inspection likelihood

high0 (0%)
medium2 (29%)
low0 (0%)
unknown5 (71%)
0 practices flagged high-risk

Clinical system mix

EMIS Web7 (100%)

Practices grouped by EHR/clinical system supplier (NHS Digital mapping). Total: 7 practices.

QOF performance

Achievement (weighted)95.2%
Exceptions (weighted)8.3%
100.0% coverage

Patient experience (GPPS)

Overall good80.9%
Phone easy41.7%
Website easy73.6%
100.0% coverage

Prescribing volume

0

items per registered patient (latest published period)

0 practices · 0.0% coverage

Practice comparison (7)

PracticePatientsSame-day %Appts/1KF2F %Pts/GPQOF %CQC
Bishopsford Road Medical CentreH850235,00653%464.254.9%94.1%
Chesser PracticeH850216,12365.2%859.120%96.8%
Circle Gp SurgeryH8569310,39454.4%34578.9%97.0%
Faccini House SurgeryH856834,33839.1%289.1100%94.2%Good
Hackbridge Medical CentreH851037,56867.9%496.646.8%95.5%
Sutton Medical CentreH850535,50336.2%395.460.2%94.0%Good
Wrythe Green SurgeryH8502516,78454.3%377.753.7%94.3%

Click a column header to sort. KPIs are from the latest available NHS Digital appointments month per practice. Some practices may be missing data — see the coverage column on the internal admin view.

Practices missing data (7 of 7)

Practices in the most-deprived areas

PracticeIMD decilePatientsSame-day %QOF %
Bishopsford Road Medical Centre35,00653%94.1%
Chesser Practice36,12365.2%96.8%
Circle Gp Surgery310,39454.4%97.0%

Practice-postcode IMD decile (1 = most deprived 10% of England, 10 = least deprived). Listed in ascending decile order.

Practice Heatmap — KPI matrix (7)

PracticeSameDayAppts/1KF2F %28d+Pts/GPQOF %GPPSScreen
Bishopsford Road Medical CentreH8502353%464.254.9%0%94.1%0.8%
Chesser PracticeH8502165.2%859.120%0%96.8%0.8%
Circle Gp SurgeryH8569354.4%34578.9%0%97%0.7%
Faccini House SurgeryH8568339.1%289.1100%0%94.2%0.5%
Hackbridge Medical CentreH8510367.9%496.646.8%0%95.5%0.8%
Sutton Medical CentreH8505336.2%395.460.2%0%94%0.8%
Wrythe Green SurgeryH8502554.3%377.753.7%0%94.3%1%
GoodModerateConcernThresholds are fixed national benchmarks, not relative rankings.

Coverage & data sources

Practices in scope

7

Registered patients

55,716

Reporting coverage: patient list 100.0% · CQC 2 rated · workforce 0.0% · QOF 100.0%

Boundary data: ONS Open Geography Portal (OGL v3). Practice data: NHS ODS + NHS Digital monthly publications. Per-practice coordinates are intentionally omitted from the public widget; the national map on /insights uses ICB-level boundaries only.

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 4/29/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.