GP Practice

Alnwick Medical Group

A84006

Compare to

Registered patients

14,500

NHS Digital list size

GP FTE

12.88

NHS Digital workforce

Patients per GP FTE

1,126

Items per patient

3.73

prescribing volume

GPPS overall good

84.9%

patient experience

Access KPIs · August 2025

Same-day %

34.9%

Month: August 2025

Appts per 1K patients

589

all bookings (incl. triage)

Patient contacts per 1K

578

F2F + phone + video only

28+ day backlog

12.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face77.6%
Telephone14.0%
Video / online6.4%
Triage18.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %34.9%43.0%-8.1%
Face-to-face %77.6%58.4%+19.2%
Telephone %14.0%21.9%-7.9%
Appts per 1K589.1479.7+109.4
Triage %18.3%8.7%+9.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080306089Same-day % · 2023-08: 35.9%Same-day % · 2023-09: 34.3%Same-day % · 2023-10: 35.6%Same-day % · 2023-11: 33.7%Same-day % · 2023-12: 37.8%Same-day % · 2024-01: 37.2%Same-day % · 2024-02: 35.0%Same-day % · 2024-03: 35.1%Same-day % · 2024-04: 35.4%Same-day % · 2024-05: 35.3%Same-day % · 2024-06: 32.6%Same-day % · 2024-07: 34.8%Same-day % · 2024-08: 39.1%Same-day % · 2024-09: 34.8%Same-day % · 2024-11: 32.0%Same-day % · 2024-12: 33.8%Same-day % · 2025-01: 31.8%Same-day % · 2025-02: 33.1%Same-day % · 2025-03: 33.8%Same-day % · 2025-04: 32.2%Same-day % · 2025-05: 32.6%Same-day % · 2025-06: 30.8%Same-day % · 2025-07: 32.5%Same-day % · 2025-08: 34.9%F2F % · 2023-08: 78.3%F2F % · 2023-09: 78.5%F2F % · 2023-10: 79.9%F2F % · 2023-11: 79.6%F2F % · 2023-12: 75.0%F2F % · 2024-01: 74.8%F2F % · 2024-02: 76.8%F2F % · 2024-03: 72.0%F2F % · 2024-04: 69.4%F2F % · 2024-05: 68.6%F2F % · 2024-06: 70.3%F2F % · 2024-07: 67.9%F2F % · 2024-08: 66.1%F2F % · 2024-09: 65.5%F2F % · 2024-11: 77.3%F2F % · 2024-12: 76.9%F2F % · 2025-01: 78.4%F2F % · 2025-02: 75.4%F2F % · 2025-03: 77.9%F2F % · 2025-04: 76.3%F2F % · 2025-05: 74.0%F2F % · 2025-06: 76.4%F2F % · 2025-07: 76.9%F2F % · 2025-08: 77.6%Phone % · 2023-08: 19.3%Phone % · 2023-09: 20.3%Phone % · 2023-10: 18.5%Phone % · 2023-11: 18.9%Phone % · 2023-12: 23.4%Phone % · 2024-01: 23.3%Phone % · 2024-02: 21.3%Phone % · 2024-03: 21.1%Phone % · 2024-04: 22.6%Phone % · 2024-05: 23.1%Phone % · 2024-06: 21.6%Phone % · 2024-07: 22.7%Phone % · 2024-08: 22.8%Phone % · 2024-09: 23.3%Phone % · 2024-11: 15.0%Phone % · 2024-12: 13.9%Phone % · 2025-01: 13.6%Phone % · 2025-02: 14.8%Phone % · 2025-03: 12.6%Phone % · 2025-04: 13.6%Phone % · 2025-05: 14.9%Phone % · 2025-06: 15.5%Phone % · 2025-07: 15.3%Phone % · 2025-08: 14.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.1%Video % · 2023-10: 0.1%Video % · 2023-11: 0.1%Video % · 2023-12: 0.1%Video % · 2024-01: 0.2%Video % · 2024-02: 0.2%Video % · 2024-03: 5.1%Video % · 2024-04: 6.7%Video % · 2024-05: 7.6%Video % · 2024-06: 6.8%Video % · 2024-07: 7.3%Video % · 2024-08: 9.8%Video % · 2024-09: 10.1%Video % · 2024-11: 6.4%Video % · 2024-12: 7.4%Video % · 2025-01: 6.7%Video % · 2025-02: 7.4%Video % · 2025-03: 6.7%Video % · 2025-04: 8.4%Video % · 2025-05: 8.8%Video % · 2025-06: 6.4%Video % · 2025-07: 6.1%Video % · 2025-08: 6.4%Triage % · 2023-08: 3.9%Triage % · 2023-09: 3.3%Triage % · 2023-10: 3.6%Triage % · 2023-11: 4.0%Triage % · 2023-12: 5.5%Triage % · 2024-01: 5.1%Triage % · 2024-02: 4.7%Triage % · 2024-03: 4.6%Triage % · 2024-04: 4.7%Triage % · 2024-05: 4.1%Triage % · 2024-06: 3.7%Triage % · 2024-07: 3.6%Triage % · 2024-08: 3.0%Triage % · 2024-09: 5.0%Triage % · 2024-11: 13.2%Triage % · 2024-12: 14.8%Triage % · 2025-01: 15.8%Triage % · 2025-02: 17.0%Triage % · 2025-03: 16.1%Triage % · 2025-04: 15.0%Triage % · 2025-05: 16.6%Triage % · 2025-06: 15.3%Triage % · 2025-07: 16.7%Triage % · 2025-08: 18.3%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0810,62012,38914,15915,9282023-08: 12,758 appointments2023-09: 13,570 appointments2023-10: 15,414 appointments2023-11: 14,835 appointments2023-12: 12,100 appointments2024-01: 14,625 appointments2024-02: 13,012 appointments2024-03: 12,551 appointments2024-04: 12,943 appointments2024-05: 12,907 appointments2024-06: 12,324 appointments2024-07: 14,018 appointments2024-08: 11,921 appointments2024-09: 12,950 appointments2024-11: 12,944 appointments2024-12: 11,942 appointments2025-01: 13,781 appointments2025-02: 12,023 appointments2025-03: 13,401 appointments2025-04: 12,750 appointments2025-05: 12,236 appointments2025-06: 13,034 appointments2025-07: 13,845 appointments2025-08: 11,134 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-085626567498432023-08: 675.1 appts per 1,000 patients2023-09: 718 appts per 1,000 patients2023-10: 815.6 appts per 1,000 patients2023-11: 785 appts per 1,000 patients2023-12: 640.2 appts per 1,000 patients2024-01: 773.9 appts per 1,000 patients2024-02: 688.5 appts per 1,000 patients2024-03: 664.1 appts per 1,000 patients2024-04: 684.9 appts per 1,000 patients2024-05: 682.9 appts per 1,000 patients2024-06: 652.1 appts per 1,000 patients2024-07: 741.7 appts per 1,000 patients2024-08: 630.8 appts per 1,000 patients2024-09: 685.2 appts per 1,000 patients2024-11: 684.9 appts per 1,000 patients2024-12: 631.9 appts per 1,000 patients2025-01: 729.2 appts per 1,000 patients2025-02: 636.2 appts per 1,000 patients2025-03: 709.1 appts per 1,000 patients2025-04: 674.6 appts per 1,000 patients2025-05: 647.4 appts per 1,000 patients2025-06: 689.7 appts per 1,000 patients2025-07: 732.6 appts per 1,000 patients2025-08: 589.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 35.9%August 2023 · 1 day: 12.1%August 2023 · 2–7 days: 19.3%August 2023 · 8–14 days: 13.1%August 2023 · 15–21 days: 9.0%August 2023 · 22–28 days: 4.4%August 2023 · > 28 days: 6.2%September 2023 · Same day: 34.3%September 2023 · 1 day: 11.1%September 2023 · 2–7 days: 21.5%September 2023 · 8–14 days: 12.9%September 2023 · 15–21 days: 7.9%September 2023 · 22–28 days: 3.1%September 2023 · > 28 days: 9.2%October 2023 · Same day: 35.6%October 2023 · 1 day: 10.5%October 2023 · 2–7 days: 19.0%October 2023 · 8–14 days: 13.5%October 2023 · 15–21 days: 6.7%October 2023 · 22–28 days: 4.6%October 2023 · > 28 days: 10.0%November 2023 · Same day: 33.7%November 2023 · 1 day: 11.7%November 2023 · 2–7 days: 19.8%November 2023 · 8–14 days: 14.1%November 2023 · 15–21 days: 7.3%November 2023 · 22–28 days: 5.4%November 2023 · > 28 days: 8.0%December 2023 · Same day: 37.8%December 2023 · 1 day: 10.3%December 2023 · 2–7 days: 22.7%December 2023 · 8–14 days: 13.1%December 2023 · 15–21 days: 6.5%December 2023 · 22–28 days: 3.1%December 2023 · > 28 days: 6.3%January 2024 · Same day: 37.2%January 2024 · 1 day: 12.1%January 2024 · 2–7 days: 23.1%January 2024 · 8–14 days: 11.7%January 2024 · 15–21 days: 5.9%January 2024 · 22–28 days: 3.7%January 2024 · > 28 days: 6.3%February 2024 · Same day: 35.0%February 2024 · 1 day: 11.2%February 2024 · 2–7 days: 21.2%February 2024 · 8–14 days: 12.1%February 2024 · 15–21 days: 8.0%February 2024 · 22–28 days: 5.5%February 2024 · > 28 days: 7.0%March 2024 · Same day: 35.1%March 2024 · 1 day: 10.6%March 2024 · 2–7 days: 20.8%March 2024 · 8–14 days: 11.7%March 2024 · 15–21 days: 5.5%March 2024 · 22–28 days: 4.0%March 2024 · > 28 days: 12.2%April 2024 · Same day: 35.4%April 2024 · 1 day: 10.5%April 2024 · 2–7 days: 18.1%April 2024 · 8–14 days: 10.5%April 2024 · 15–21 days: 7.0%April 2024 · 22–28 days: 7.6%April 2024 · > 28 days: 11.0%May 2024 · Same day: 35.3%May 2024 · 1 day: 10.8%May 2024 · 2–7 days: 17.9%May 2024 · 8–14 days: 10.6%May 2024 · 15–21 days: 7.2%May 2024 · 22–28 days: 7.4%May 2024 · > 28 days: 10.8%June 2024 · Same day: 32.6%June 2024 · 1 day: 10.6%June 2024 · 2–7 days: 16.5%June 2024 · 8–14 days: 10.2%June 2024 · 15–21 days: 9.2%June 2024 · 22–28 days: 6.5%June 2024 · > 28 days: 14.3%July 2024 · Same day: 34.8%July 2024 · 1 day: 9.1%July 2024 · 2–7 days: 17.3%July 2024 · 8–14 days: 15.1%July 2024 · 15–21 days: 8.1%July 2024 · 22–28 days: 5.0%July 2024 · > 28 days: 10.6%August 2024 · Same day: 39.1%August 2024 · 1 day: 8.9%August 2024 · 2–7 days: 17.1%August 2024 · 8–14 days: 12.7%August 2024 · 15–21 days: 8.0%August 2024 · 22–28 days: 4.0%August 2024 · > 28 days: 10.1%September 2024 · Same day: 34.8%September 2024 · 1 day: 8.9%September 2024 · 2–7 days: 21.5%September 2024 · 8–14 days: 12.2%September 2024 · 15–21 days: 7.4%September 2024 · 22–28 days: 4.6%September 2024 · > 28 days: 10.6%November 2024 · Same day: 32.0%November 2024 · 1 day: 8.0%November 2024 · 2–7 days: 19.6%November 2024 · 8–14 days: 14.2%November 2024 · 15–21 days: 8.9%November 2024 · 22–28 days: 4.3%November 2024 · > 28 days: 13.0%December 2024 · Same day: 33.8%December 2024 · 1 day: 6.7%December 2024 · 2–7 days: 19.8%December 2024 · 8–14 days: 11.3%December 2024 · 15–21 days: 11.2%December 2024 · 22–28 days: 6.0%December 2024 · > 28 days: 11.1%January 2025 · Same day: 31.8%January 2025 · 1 day: 7.3%January 2025 · 2–7 days: 20.2%January 2025 · 8–14 days: 11.9%January 2025 · 15–21 days: 9.0%January 2025 · 22–28 days: 7.9%January 2025 · > 28 days: 12.0%February 2025 · Same day: 33.1%February 2025 · 1 day: 6.5%February 2025 · 2–7 days: 16.0%February 2025 · 8–14 days: 16.7%February 2025 · 15–21 days: 10.3%February 2025 · 22–28 days: 6.9%February 2025 · > 28 days: 10.4%March 2025 · Same day: 33.8%March 2025 · 1 day: 6.9%March 2025 · 2–7 days: 17.1%March 2025 · 8–14 days: 11.8%March 2025 · 15–21 days: 12.6%March 2025 · 22–28 days: 7.5%March 2025 · > 28 days: 10.2%April 2025 · Same day: 32.2%April 2025 · 1 day: 7.1%April 2025 · 2–7 days: 20.2%April 2025 · 8–14 days: 12.1%April 2025 · 15–21 days: 10.0%April 2025 · 22–28 days: 9.1%April 2025 · > 28 days: 9.3%May 2025 · Same day: 32.6%May 2025 · 1 day: 7.8%May 2025 · 2–7 days: 17.9%May 2025 · 8–14 days: 11.5%May 2025 · 15–21 days: 9.3%May 2025 · 22–28 days: 7.3%May 2025 · > 28 days: 13.5%June 2025 · Same day: 30.8%June 2025 · 1 day: 5.2%June 2025 · 2–7 days: 16.9%June 2025 · 8–14 days: 14.5%June 2025 · 15–21 days: 11.5%June 2025 · 22–28 days: 9.4%June 2025 · > 28 days: 11.7%July 2025 · Same day: 32.5%July 2025 · 1 day: 7.0%July 2025 · 2–7 days: 17.1%July 2025 · 8–14 days: 13.6%July 2025 · 15–21 days: 13.6%July 2025 · 22–28 days: 8.1%July 2025 · > 28 days: 8.3%August 2025 · Same day: 34.9%August 2025 · 1 day: 5.7%August 2025 · 2–7 days: 15.9%August 2025 · 8–14 days: 10.7%August 2025 · 15–21 days: 9.1%August 2025 · 22–28 days: 11.6%August 2025 · > 28 days: 12.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 65/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (10.7% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.6%
Face-to-face %+0.1%
Telephone %+2.5%
Same-day %+0.4%
Appts per 1K-1.6%
Triage %+2.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was 11,134, which is significantly lower than the practice's trailing average of 12,903.8. This represents a notable drop in activity compared to previous months.

Several trends are worth noting. The percentage of phone appointments has increased by 2.5% month-on-month, while the triage percentage has risen by 2.6%. These shifts may indicate a change in workflow or recording policies.

To investigate these trends, the practice manager should review whether the increase in phone appointments aligns with any recent system changes. Additionally, verifying if the rise in triage appointments is due to a policy shift or operational pressure could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 11134 · avg 12903.8 ± 724.6
triagePct2025-02
value 17 · avg 6.9 ± 4.5
triagePct2025-01
value 15.8 · avg 6 ± 3.7
phonePct2025-01
value 13.6 · avg 21.2 ± 3.1
triagePct2024-12
value 14.8 · avg 5.1 ± 2.5
phonePct2024-12
value 13.9 · avg 21.6 ± 2.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-11
10.1 → 6.4 (-36.6%)
phonePct2024-11
23.3 → 15 (-35.6%)
triagePct2024-11
5 → 13.2 (+165.4%)
triagePct2024-09
3 → 5 (+68.7%)
videoPct2024-08
7.3 → 9.8 (+34.2%)
videoPct2024-04
5.1 → 6.7 (+31.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2018-12-10 · 88 months ago
  • Current rating is good, and the latest CQC assessment date is 2018-12-10 (88 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

12.88

Nurse FTE

6.75

Direct Patient Care FTE

18.76

Admin FTE

32.21

1 practices reporting · 100.0% coverage

Staff group mix

GP12.9 FTE · 18%
Nurse6.8 FTE · 10%
Direct Patient Care18.8 FTE · 27%
Admin32.2 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP12.88 FTE · 18 headcount
Partner4.80 FTE (37%) · 7 hc
Salaried4.45 FTE (35%) · 7 hc
Training (ST/F)3.63 FTE (28%) · 4 hc
Nurses6.75 FTE · 8 headcount
Practice Nurse2.51 FTE (37%) · 3 hc
Advanced / Specialist3.24 FTE (48%) · 4 hc
Trainee1.00 FTE (15%) · 1 hc
Admin / Non-clinical32.22 FTE · 41 headcount
Management5.01 FTE (16%) · 5 hc
Reception / Admin15.11 FTE (47%) · 19 hc
Estates / Ancillary3.19 FTE (10%) · 5 hc
Other8.91 FTE (28%) · 12 hc
Direct Patient Care18.75 FTE · 22 headcount
Pharmacist2.45 FTE (13%) · 3 hc
HCA / Nursing Assistant2.65 FTE (14%) · 3 hc
Other13.65 FTE (73%) · 16 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032162943GP · 2024-03: 11 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 16 FTEGP · 2024-09: 16 FTEGP · 2024-10: 16 FTEGP · 2024-11: 17 FTEGP · 2024-12: 17 FTEGP · 2025-01: 16 FTEGP · 2025-02: 16 FTEGP · 2025-03: 13 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 12 FTEGP · 2025-08: 13 FTEGP · 2025-09: 13 FTEGP · 2025-10: 14 FTEGP · 2025-11: 14 FTEGP · 2025-12: 14 FTEGP · 2026-01: 14 FTEGP · 2026-02: 14 FTEGP · 2026-03: 13 FTENurse · 2024-03: 8 FTENurse · 2024-04: 8 FTENurse · 2024-05: 8 FTENurse · 2024-06: 8 FTENurse · 2024-07: 8 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 9 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 8 FTENurse · 2025-11: 8 FTENurse · 2025-12: 8 FTENurse · 2026-01: 8 FTENurse · 2026-02: 8 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 18 FTEDPC · 2024-04: 18 FTEDPC · 2024-05: 18 FTEDPC · 2024-06: 18 FTEDPC · 2024-07: 18 FTEDPC · 2024-08: 20 FTEDPC · 2024-09: 20 FTEDPC · 2024-10: 20 FTEDPC · 2024-11: 21 FTEDPC · 2024-12: 21 FTEDPC · 2025-01: 21 FTEDPC · 2025-02: 21 FTEDPC · 2025-03: 26 FTEDPC · 2025-04: 20 FTEDPC · 2025-05: 20 FTEDPC · 2025-06: 20 FTEDPC · 2025-07: 20 FTEDPC · 2025-08: 20 FTEDPC · 2025-09: 20 FTEDPC · 2025-10: 19 FTEDPC · 2025-11: 19 FTEDPC · 2025-12: 19 FTEDPC · 2026-01: 19 FTEDPC · 2026-02: 19 FTEDPC · 2026-03: 19 FTEAdmin · 2024-03: 35 FTEAdmin · 2024-04: 35 FTEAdmin · 2024-05: 35 FTEAdmin · 2024-06: 35 FTEAdmin · 2024-07: 35 FTEAdmin · 2024-08: 30 FTEAdmin · 2024-09: 31 FTEAdmin · 2024-10: 31 FTEAdmin · 2024-11: 31 FTEAdmin · 2024-12: 31 FTEAdmin · 2025-01: 31 FTEAdmin · 2025-02: 31 FTEAdmin · 2025-03: 39 FTEAdmin · 2025-04: 31 FTEAdmin · 2025-05: 29 FTEAdmin · 2025-06: 28 FTEAdmin · 2025-07: 28 FTEAdmin · 2025-08: 28 FTEAdmin · 2025-09: 28 FTEAdmin · 2025-10: 30 FTEAdmin · 2025-11: 30 FTEAdmin · 2025-12: 30 FTEAdmin · 2026-01: 30 FTEAdmin · 2026-02: 30 FTEAdmin · 2026-03: 32 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.9%
Phone easy13.2%
Website easy45.3%
100.0% coverage

Prescribing volume

3.73

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.