GP Practice

Burn Brae Medical Group

A84024

Compare to

Registered patients

10,432

NHS Digital list size

GP FTE

9.99

NHS Digital workforce

Patients per GP FTE

1,044

Items per patient

2.24

prescribing volume

GPPS overall good

92.2%

patient experience

Access KPIs · August 2025

Same-day %

42.7%

Month: August 2025

Appts per 1K patients

449

all bookings (incl. triage)

Patient contacts per 1K

435

F2F + phone + video only

28+ day backlog

11%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face57.1%
Telephone28.1%
Video / online11.6%
Triage4.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.7%43.0%-0.3%
Face-to-face %57.1%58.4%-1.3%
Telephone %28.1%21.9%+6.2%
Appts per 1K448.6479.7-31.1
Triage %4.7%8.7%-4.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080244973Same-day % · 2023-08: 44.8%Same-day % · 2023-09: 33.3%Same-day % · 2023-10: 34.3%Same-day % · 2023-11: 42.0%Same-day % · 2023-12: 45.9%Same-day % · 2024-01: 46.0%Same-day % · 2024-02: 44.5%Same-day % · 2024-03: 39.4%Same-day % · 2024-04: 41.2%Same-day % · 2024-05: 41.1%Same-day % · 2024-06: 41.3%Same-day % · 2024-07: 40.2%Same-day % · 2024-08: 43.9%Same-day % · 2024-09: 38.9%Same-day % · 2024-11: 41.0%Same-day % · 2024-12: 44.7%Same-day % · 2025-01: 45.4%Same-day % · 2025-02: 44.3%Same-day % · 2025-03: 42.7%Same-day % · 2025-04: 41.3%Same-day % · 2025-05: 42.9%Same-day % · 2025-06: 39.5%Same-day % · 2025-07: 39.3%Same-day % · 2025-08: 42.7%F2F % · 2023-08: 53.5%F2F % · 2023-09: 64.8%F2F % · 2023-10: 65.2%F2F % · 2023-11: 58.0%F2F % · 2023-12: 54.8%F2F % · 2024-01: 57.5%F2F % · 2024-02: 57.4%F2F % · 2024-03: 61.7%F2F % · 2024-04: 60.7%F2F % · 2024-05: 59.3%F2F % · 2024-06: 58.8%F2F % · 2024-07: 59.2%F2F % · 2024-08: 56.8%F2F % · 2024-09: 62.4%F2F % · 2024-11: 61.9%F2F % · 2024-12: 59.1%F2F % · 2025-01: 56.8%F2F % · 2025-02: 56.9%F2F % · 2025-03: 58.9%F2F % · 2025-04: 58.5%F2F % · 2025-05: 58.1%F2F % · 2025-06: 60.1%F2F % · 2025-07: 60.2%F2F % · 2025-08: 57.1%Phone % · 2023-08: 30.3%Phone % · 2023-09: 23.6%Phone % · 2023-10: 23.0%Phone % · 2023-11: 29.0%Phone % · 2023-12: 31.1%Phone % · 2024-01: 28.8%Phone % · 2024-02: 27.5%Phone % · 2024-03: 23.9%Phone % · 2024-04: 24.7%Phone % · 2024-05: 24.0%Phone % · 2024-06: 24.9%Phone % · 2024-07: 25.5%Phone % · 2024-08: 28.3%Phone % · 2024-09: 23.5%Phone % · 2024-11: 23.9%Phone % · 2024-12: 27.6%Phone % · 2025-01: 28.5%Phone % · 2025-02: 28.9%Phone % · 2025-03: 27.3%Phone % · 2025-04: 26.5%Phone % · 2025-05: 26.4%Phone % · 2025-06: 25.6%Phone % · 2025-07: 25.8%Phone % · 2025-08: 28.1%Video % · 2023-08: 11.8%Video % · 2023-09: 9.2%Video % · 2023-10: 8.6%Video % · 2023-11: 10.1%Video % · 2023-12: 10.4%Video % · 2024-01: 11.1%Video % · 2024-02: 12.5%Video % · 2024-03: 11.7%Video % · 2024-04: 11.7%Video % · 2024-05: 13.4%Video % · 2024-06: 12.5%Video % · 2024-07: 12.0%Video % · 2024-08: 11.9%Video % · 2024-09: 10.5%Video % · 2024-11: 11.2%Video % · 2024-12: 9.6%Video % · 2025-01: 10.7%Video % · 2025-02: 10.4%Video % · 2025-03: 10.6%Video % · 2025-04: 11.1%Video % · 2025-05: 12.0%Video % · 2025-06: 11.1%Video % · 2025-07: 10.8%Video % · 2025-08: 11.6%Triage % · 2023-08: 0.0%Triage % · 2023-09: 7.0%Triage % · 2023-10: 21.1%Triage % · 2023-11: 21.9%Triage % · 2023-12: 27.7%Triage % · 2024-01: 24.3%Triage % · 2024-02: 18.5%Triage % · 2024-03: 10.4%Triage % · 2024-04: 9.6%Triage % · 2024-05: 8.7%Triage % · 2024-06: 8.3%Triage % · 2024-07: 7.9%Triage % · 2024-08: 6.7%Triage % · 2024-09: 6.3%Triage % · 2024-11: 6.5%Triage % · 2024-12: 6.5%Triage % · 2025-01: 6.7%Triage % · 2025-02: 6.6%Triage % · 2025-03: 6.6%Triage % · 2025-04: 6.4%Triage % · 2025-05: 6.6%Triage % · 2025-06: 6.7%Triage % · 2025-07: 7.1%Triage % · 2025-08: 4.7%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-084,3955,3786,3617,3442023-08: 4,964 appointments2023-09: 6,747 appointments2023-10: 7,059 appointments2023-11: 5,875 appointments2023-12: 5,398 appointments2024-01: 6,403 appointments2024-02: 5,746 appointments2024-03: 6,030 appointments2024-04: 5,722 appointments2024-05: 5,539 appointments2024-06: 5,387 appointments2024-07: 5,783 appointments2024-08: 4,821 appointments2024-09: 5,500 appointments2024-11: 5,810 appointments2024-12: 5,626 appointments2025-01: 6,154 appointments2025-02: 5,169 appointments2025-03: 5,852 appointments2025-04: 5,398 appointments2025-05: 5,147 appointments2025-06: 5,634 appointments2025-07: 6,046 appointments2025-08: 4,680 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084215166107042023-08: 475.8 appts per 1,000 patients2023-09: 646.8 appts per 1,000 patients2023-10: 676.7 appts per 1,000 patients2023-11: 563.2 appts per 1,000 patients2023-12: 517.4 appts per 1,000 patients2024-01: 613.8 appts per 1,000 patients2024-02: 550.8 appts per 1,000 patients2024-03: 578 appts per 1,000 patients2024-04: 548.5 appts per 1,000 patients2024-05: 531 appts per 1,000 patients2024-06: 516.4 appts per 1,000 patients2024-07: 554.4 appts per 1,000 patients2024-08: 462.1 appts per 1,000 patients2024-09: 527.2 appts per 1,000 patients2024-11: 556.9 appts per 1,000 patients2024-12: 539.3 appts per 1,000 patients2025-01: 589.9 appts per 1,000 patients2025-02: 495.5 appts per 1,000 patients2025-03: 561 appts per 1,000 patients2025-04: 517.4 appts per 1,000 patients2025-05: 493.4 appts per 1,000 patients2025-06: 540.1 appts per 1,000 patients2025-07: 579.6 appts per 1,000 patients2025-08: 448.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 44.8%August 2023 · 1 day: 6.9%August 2023 · 2–7 days: 12.7%August 2023 · 8–14 days: 11.4%August 2023 · 15–21 days: 9.7%August 2023 · 22–28 days: 8.0%August 2023 · > 28 days: 6.5%September 2023 · Same day: 33.3%September 2023 · 1 day: 5.1%September 2023 · 2–7 days: 13.1%September 2023 · 8–14 days: 12.5%September 2023 · 15–21 days: 12.3%September 2023 · 22–28 days: 15.1%September 2023 · > 28 days: 8.7%October 2023 · Same day: 34.3%October 2023 · 1 day: 4.6%October 2023 · 2–7 days: 14.5%October 2023 · 8–14 days: 19.3%October 2023 · 15–21 days: 12.1%October 2023 · 22–28 days: 6.9%October 2023 · > 28 days: 8.4%November 2023 · Same day: 42.0%November 2023 · 1 day: 5.5%November 2023 · 2–7 days: 12.2%November 2023 · 8–14 days: 18.6%November 2023 · 15–21 days: 9.7%November 2023 · 22–28 days: 6.0%November 2023 · > 28 days: 5.9%December 2023 · Same day: 45.9%December 2023 · 1 day: 6.1%December 2023 · 2–7 days: 13.4%December 2023 · 8–14 days: 16.0%December 2023 · 15–21 days: 7.0%December 2023 · 22–28 days: 4.0%December 2023 · > 28 days: 7.6%January 2024 · Same day: 46.0%January 2024 · 1 day: 5.5%January 2024 · 2–7 days: 14.7%January 2024 · 8–14 days: 12.2%January 2024 · 15–21 days: 8.3%January 2024 · 22–28 days: 4.9%January 2024 · > 28 days: 8.5%February 2024 · Same day: 44.5%February 2024 · 1 day: 6.5%February 2024 · 2–7 days: 15.8%February 2024 · 8–14 days: 14.7%February 2024 · 15–21 days: 6.5%February 2024 · 22–28 days: 6.8%February 2024 · > 28 days: 5.2%March 2024 · Same day: 39.4%March 2024 · 1 day: 5.9%March 2024 · 2–7 days: 15.0%March 2024 · 8–14 days: 14.4%March 2024 · 15–21 days: 9.4%March 2024 · 22–28 days: 7.8%March 2024 · > 28 days: 8.1%April 2024 · Same day: 41.2%April 2024 · 1 day: 5.9%April 2024 · 2–7 days: 17.8%April 2024 · 8–14 days: 12.2%April 2024 · 15–21 days: 8.7%April 2024 · 22–28 days: 4.9%April 2024 · > 28 days: 9.3%May 2024 · Same day: 41.1%May 2024 · 1 day: 6.6%May 2024 · 2–7 days: 19.7%May 2024 · 8–14 days: 13.7%May 2024 · 15–21 days: 7.5%May 2024 · 22–28 days: 4.3%May 2024 · > 28 days: 7.1%June 2024 · Same day: 41.3%June 2024 · 1 day: 5.7%June 2024 · 2–7 days: 21.6%June 2024 · 8–14 days: 11.7%June 2024 · 15–21 days: 7.1%June 2024 · 22–28 days: 5.0%June 2024 · > 28 days: 7.5%July 2024 · Same day: 40.2%July 2024 · 1 day: 6.3%July 2024 · 2–7 days: 24.0%July 2024 · 8–14 days: 12.4%July 2024 · 15–21 days: 5.2%July 2024 · 22–28 days: 5.0%July 2024 · > 28 days: 6.9%August 2024 · Same day: 43.9%August 2024 · 1 day: 5.3%August 2024 · 2–7 days: 10.8%August 2024 · 8–14 days: 17.9%August 2024 · 15–21 days: 8.0%August 2024 · 22–28 days: 5.0%August 2024 · > 28 days: 9.0%September 2024 · Same day: 38.9%September 2024 · 1 day: 5.9%September 2024 · 2–7 days: 15.8%September 2024 · 8–14 days: 11.7%September 2024 · 15–21 days: 11.4%September 2024 · 22–28 days: 7.4%September 2024 · > 28 days: 8.9%November 2024 · Same day: 41.0%November 2024 · 1 day: 5.8%November 2024 · 2–7 days: 13.5%November 2024 · 8–14 days: 15.3%November 2024 · 15–21 days: 11.3%November 2024 · 22–28 days: 6.1%November 2024 · > 28 days: 7.1%December 2024 · Same day: 44.7%December 2024 · 1 day: 5.5%December 2024 · 2–7 days: 17.7%December 2024 · 8–14 days: 14.0%December 2024 · 15–21 days: 6.5%December 2024 · 22–28 days: 4.8%December 2024 · > 28 days: 6.7%January 2025 · Same day: 45.4%January 2025 · 1 day: 7.2%January 2025 · 2–7 days: 16.6%January 2025 · 8–14 days: 12.1%January 2025 · 15–21 days: 5.4%January 2025 · 22–28 days: 4.1%January 2025 · > 28 days: 9.2%February 2025 · Same day: 44.3%February 2025 · 1 day: 7.4%February 2025 · 2–7 days: 16.7%February 2025 · 8–14 days: 9.8%February 2025 · 15–21 days: 8.9%February 2025 · 22–28 days: 5.5%February 2025 · > 28 days: 7.4%March 2025 · Same day: 42.7%March 2025 · 1 day: 6.8%March 2025 · 2–7 days: 15.8%March 2025 · 8–14 days: 7.3%March 2025 · 15–21 days: 8.4%March 2025 · 22–28 days: 6.6%March 2025 · > 28 days: 12.5%April 2025 · Same day: 41.3%April 2025 · 1 day: 7.8%April 2025 · 2–7 days: 13.1%April 2025 · 8–14 days: 12.2%April 2025 · 15–21 days: 10.3%April 2025 · 22–28 days: 5.7%April 2025 · > 28 days: 9.7%May 2025 · Same day: 42.9%May 2025 · 1 day: 6.3%May 2025 · 2–7 days: 13.4%May 2025 · 8–14 days: 9.4%May 2025 · 15–21 days: 11.3%May 2025 · 22–28 days: 6.4%May 2025 · > 28 days: 10.3%June 2025 · Same day: 39.5%June 2025 · 1 day: 5.7%June 2025 · 2–7 days: 10.8%June 2025 · 8–14 days: 12.6%June 2025 · 15–21 days: 12.4%June 2025 · 22–28 days: 6.6%June 2025 · > 28 days: 12.4%July 2025 · Same day: 39.3%July 2025 · 1 day: 7.0%July 2025 · 2–7 days: 12.7%July 2025 · 8–14 days: 11.8%July 2025 · 15–21 days: 12.8%July 2025 · 22–28 days: 8.4%July 2025 · > 28 days: 7.9%August 2025 · Same day: 42.7%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 16.7%August 2025 · 8–14 days: 8.7%August 2025 · 15–21 days: 8.7%August 2025 · 22–28 days: 6.1%August 2025 · > 28 days: 11.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 65/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (10.4% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.8%
Face-to-face %-0.1%
Telephone %+0.1%
Same-day %-0.6%
Appts per 1K-1.8%
Triage %-3.3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a significant drop in the triage percentage, falling to 4.7% compared to the trailing average of 6.7%. This is a notable decrease of 33.1% from the previous month. Also, the total number of appointments dropped to 4680, which is 17.4% below the trailing average of 5578.3.

This month, the triage percentage saw a sharp decline, dropping by 33.1%. Additionally, the DNA rate has been consistently decreasing since March 2024. These shifts may indicate a change in workflow or recording policies.

To investigate these trends, it would be useful to review the triage process and confirm whether the drop aligns with any recent system changes. Additionally, verifying if the DNA rate decrease is due to operational improvements or other factors could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 2 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 4.7 · avg 6.7 ± 0.4
total2025-08
value 4680 · avg 5578.3 ± 375.5
dnaRate2024-12
value 2.3 · avg 3 ± 0.3
triagePct2023-12
value 27.7 · avg 4.2 ± 8
triagePct2023-11
value 21.9 · avg 2.4 ± 6
triagePct2023-10
value 21.1 · avg 0.6 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
7.1 → 4.7 (-33.1%)
triagePct2024-03
18.5 → 10.4 (-43.7%)
dnaRate2023-11
2.3 → 3.1 (+34.8%)
triagePct2023-10
7 → 21.1 (+200.9%)
dnaRate2023-10
3.3 → 2.3 (-30.3%)
videoPct2023-05
2.1 → 10 (+376.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 85/100medium confidence
Last inspection: 2015-07-30 · 129 months ago
  • Current rating is unknown, and the latest CQC assessment date is 2015-07-30 (129 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.99

Nurse FTE

4.13

Direct Patient Care FTE

1.75

Admin FTE

11.7

1 practices reporting · 100.0% coverage

Staff group mix

GP10.0 FTE · 36%
Nurse4.1 FTE · 15%
Direct Patient Care1.8 FTE · 6%
Admin11.7 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.00 FTE · 12 headcount
Partner5.26 FTE (53%) · 6 hc
Salaried1.08 FTE (11%) · 2 hc
Training (ST/F)2.99 FTE (30%) · 3 hc
Locum0.67 FTE (7%) · 1 hc
Nurses4.13 FTE · 6 headcount
Practice Nurse2.53 FTE (61%) · 4 hc
Advanced / Specialist1.60 FTE (39%) · 2 hc
Admin / Non-clinical11.71 FTE · 15 headcount
Management1.90 FTE (16%) · 2 hc
Reception / Admin6.90 FTE (59%) · 9 hc
Other2.91 FTE (25%) · 4 hc
Direct Patient Care1.75 FTE · 2 headcount
HCA / Nursing Assistant1.75 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 10 FTEGP · 2024-11: 10 FTEGP · 2024-12: 10 FTEGP · 2025-01: 10 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 11 FTEGP · 2026-03: 10 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 12 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good92.2%
Phone easy50.0%
Website easy86.5%
100.0% coverage

Prescribing volume

2.24

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.