GP Practice

Village Medical Group

A84030

Compare to

Registered patients

11,864

NHS Digital list size

GP FTE

14.73

NHS Digital workforce

Patients per GP FTE

805

Items per patient

2.37

prescribing volume

GPPS overall good

77.6%

patient experience

Access KPIs · August 2025

Same-day %

40.2%

Month: August 2025

Appts per 1K patients

503

all bookings (incl. triage)

Patient contacts per 1K

465

F2F + phone + video only

28+ day backlog

11.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face71.9%
Telephone14.9%
Video / online5.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %40.2%43.0%-2.8%
Face-to-face %71.9%58.4%+13.5%
Telephone %14.9%21.9%-7.0%
Appts per 1K503.3479.7+23.6
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080316394Same-day % · 2023-08: 35.7%Same-day % · 2023-09: 25.3%Same-day % · 2023-10: 36.9%Same-day % · 2023-11: 36.3%Same-day % · 2023-12: 37.5%Same-day % · 2024-01: 36.8%Same-day % · 2024-02: 38.2%Same-day % · 2024-03: 34.9%Same-day % · 2024-04: 43.3%Same-day % · 2024-05: 39.0%Same-day % · 2024-06: 35.5%Same-day % · 2024-07: 37.2%Same-day % · 2024-08: 36.7%Same-day % · 2024-09: 33.4%Same-day % · 2024-11: 35.3%Same-day % · 2024-12: 44.2%Same-day % · 2025-01: 39.4%Same-day % · 2025-02: 40.3%Same-day % · 2025-03: 40.3%Same-day % · 2025-04: 39.0%Same-day % · 2025-05: 38.0%Same-day % · 2025-06: 38.5%Same-day % · 2025-07: 39.4%Same-day % · 2025-08: 40.2%F2F % · 2023-08: 81.9%F2F % · 2023-09: 84.0%F2F % · 2023-10: 77.5%F2F % · 2023-11: 79.6%F2F % · 2023-12: 76.7%F2F % · 2024-01: 77.9%F2F % · 2024-02: 78.4%F2F % · 2024-03: 73.5%F2F % · 2024-04: 72.3%F2F % · 2024-05: 74.0%F2F % · 2024-06: 76.1%F2F % · 2024-07: 75.8%F2F % · 2024-08: 74.3%F2F % · 2024-09: 75.8%F2F % · 2024-11: 75.0%F2F % · 2024-12: 72.8%F2F % · 2025-01: 72.0%F2F % · 2025-02: 71.5%F2F % · 2025-03: 72.2%F2F % · 2025-04: 70.4%F2F % · 2025-05: 73.1%F2F % · 2025-06: 71.7%F2F % · 2025-07: 72.8%F2F % · 2025-08: 71.9%Phone % · 2023-08: 11.0%Phone % · 2023-09: 7.9%Phone % · 2023-10: 9.9%Phone % · 2023-11: 9.0%Phone % · 2023-12: 9.6%Phone % · 2024-01: 8.3%Phone % · 2024-02: 8.4%Phone % · 2024-03: 11.8%Phone % · 2024-04: 13.9%Phone % · 2024-05: 14.3%Phone % · 2024-06: 11.2%Phone % · 2024-07: 11.1%Phone % · 2024-08: 10.3%Phone % · 2024-09: 9.5%Phone % · 2024-11: 11.2%Phone % · 2024-12: 15.7%Phone % · 2025-01: 16.1%Phone % · 2025-02: 16.9%Phone % · 2025-03: 15.3%Phone % · 2025-04: 16.5%Phone % · 2025-05: 15.5%Phone % · 2025-06: 16.5%Phone % · 2025-07: 15.6%Phone % · 2025-08: 14.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.1%Video % · 2023-10: 5.9%Video % · 2023-11: 6.6%Video % · 2023-12: 6.6%Video % · 2024-01: 7.0%Video % · 2024-02: 6.1%Video % · 2024-03: 6.2%Video % · 2024-04: 5.9%Video % · 2024-05: 5.2%Video % · 2024-06: 5.1%Video % · 2024-07: 5.5%Video % · 2024-08: 5.9%Video % · 2024-09: 4.6%Video % · 2024-11: 5.7%Video % · 2024-12: 5.5%Video % · 2025-01: 5.3%Video % · 2025-02: 5.5%Video % · 2025-03: 5.4%Video % · 2025-04: 4.4%Video % · 2025-05: 5.3%Video % · 2025-06: 4.7%Video % · 2025-07: 5.4%Video % · 2025-08: 5.6%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-084,5965,5676,5387,5092023-08: 5,113 appointments2023-09: 7,227 appointments2023-10: 5,534 appointments2023-11: 5,554 appointments2023-12: 4,878 appointments2024-01: 5,568 appointments2024-02: 5,678 appointments2024-03: 5,942 appointments2024-04: 5,345 appointments2024-05: 6,045 appointments2024-06: 5,852 appointments2024-07: 6,367 appointments2024-08: 5,551 appointments2024-09: 6,446 appointments2024-11: 6,167 appointments2024-12: 5,302 appointments2025-01: 6,488 appointments2025-02: 6,247 appointments2025-03: 6,341 appointments2025-04: 6,188 appointments2025-05: 6,471 appointments2025-06: 6,678 appointments2025-07: 6,995 appointments2025-08: 5,971 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083874695516332023-08: 431 appts per 1,000 patients2023-09: 609.2 appts per 1,000 patients2023-10: 466.5 appts per 1,000 patients2023-11: 468.1 appts per 1,000 patients2023-12: 411.2 appts per 1,000 patients2024-01: 469.3 appts per 1,000 patients2024-02: 478.6 appts per 1,000 patients2024-03: 500.8 appts per 1,000 patients2024-04: 450.5 appts per 1,000 patients2024-05: 509.5 appts per 1,000 patients2024-06: 493.3 appts per 1,000 patients2024-07: 536.7 appts per 1,000 patients2024-08: 467.9 appts per 1,000 patients2024-09: 543.3 appts per 1,000 patients2024-11: 519.8 appts per 1,000 patients2024-12: 446.9 appts per 1,000 patients2025-01: 546.9 appts per 1,000 patients2025-02: 526.6 appts per 1,000 patients2025-03: 534.5 appts per 1,000 patients2025-04: 521.6 appts per 1,000 patients2025-05: 545.4 appts per 1,000 patients2025-06: 562.9 appts per 1,000 patients2025-07: 589.6 appts per 1,000 patients2025-08: 503.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 35.7%August 2023 · 1 day: 4.2%August 2023 · 2–7 days: 13.1%August 2023 · 8–14 days: 16.4%August 2023 · 15–21 days: 12.3%August 2023 · 22–28 days: 6.2%August 2023 · > 28 days: 12.1%September 2023 · Same day: 25.3%September 2023 · 1 day: 3.5%September 2023 · 2–7 days: 15.8%September 2023 · 8–14 days: 14.0%September 2023 · 15–21 days: 13.0%September 2023 · 22–28 days: 6.7%September 2023 · > 28 days: 21.6%October 2023 · Same day: 36.9%October 2023 · 1 day: 5.5%October 2023 · 2–7 days: 20.2%October 2023 · 8–14 days: 16.2%October 2023 · 15–21 days: 8.0%October 2023 · 22–28 days: 4.2%October 2023 · > 28 days: 9.1%November 2023 · Same day: 36.3%November 2023 · 1 day: 6.3%November 2023 · 2–7 days: 19.3%November 2023 · 8–14 days: 15.4%November 2023 · 15–21 days: 8.4%November 2023 · 22–28 days: 4.5%November 2023 · > 28 days: 9.8%December 2023 · Same day: 37.5%December 2023 · 1 day: 5.4%December 2023 · 2–7 days: 15.4%December 2023 · 8–14 days: 14.9%December 2023 · 15–21 days: 9.3%December 2023 · 22–28 days: 5.4%December 2023 · > 28 days: 12.2%January 2024 · Same day: 36.8%January 2024 · 1 day: 4.6%January 2024 · 2–7 days: 19.1%January 2024 · 8–14 days: 13.0%January 2024 · 15–21 days: 9.8%January 2024 · 22–28 days: 4.3%January 2024 · > 28 days: 12.4%February 2024 · Same day: 38.2%February 2024 · 1 day: 4.4%February 2024 · 2–7 days: 15.1%February 2024 · 8–14 days: 16.0%February 2024 · 15–21 days: 10.7%February 2024 · 22–28 days: 5.8%February 2024 · > 28 days: 9.7%March 2024 · Same day: 34.9%March 2024 · 1 day: 7.3%March 2024 · 2–7 days: 17.1%March 2024 · 8–14 days: 14.2%March 2024 · 15–21 days: 9.7%March 2024 · 22–28 days: 6.1%March 2024 · > 28 days: 10.8%April 2024 · Same day: 43.3%April 2024 · 1 day: 3.4%April 2024 · 2–7 days: 10.2%April 2024 · 8–14 days: 11.2%April 2024 · 15–21 days: 12.4%April 2024 · 22–28 days: 8.1%April 2024 · > 28 days: 11.4%May 2024 · Same day: 39.0%May 2024 · 1 day: 4.5%May 2024 · 2–7 days: 13.7%May 2024 · 8–14 days: 9.7%May 2024 · 15–21 days: 10.5%May 2024 · 22–28 days: 9.1%May 2024 · > 28 days: 13.5%June 2024 · Same day: 35.5%June 2024 · 1 day: 5.3%June 2024 · 2–7 days: 16.6%June 2024 · 8–14 days: 12.5%June 2024 · 15–21 days: 10.0%June 2024 · 22–28 days: 7.4%June 2024 · > 28 days: 12.7%July 2024 · Same day: 37.2%July 2024 · 1 day: 5.1%July 2024 · 2–7 days: 16.6%July 2024 · 8–14 days: 13.9%July 2024 · 15–21 days: 8.1%July 2024 · 22–28 days: 6.4%July 2024 · > 28 days: 12.8%August 2024 · Same day: 36.7%August 2024 · 1 day: 5.4%August 2024 · 2–7 days: 16.0%August 2024 · 8–14 days: 13.5%August 2024 · 15–21 days: 7.4%August 2024 · 22–28 days: 6.6%August 2024 · > 28 days: 14.4%September 2024 · Same day: 33.4%September 2024 · 1 day: 5.2%September 2024 · 2–7 days: 18.2%September 2024 · 8–14 days: 15.2%September 2024 · 15–21 days: 10.8%September 2024 · 22–28 days: 5.6%September 2024 · > 28 days: 11.5%November 2024 · Same day: 35.3%November 2024 · 1 day: 5.1%November 2024 · 2–7 days: 18.5%November 2024 · 8–14 days: 13.8%November 2024 · 15–21 days: 8.7%November 2024 · 22–28 days: 4.8%November 2024 · > 28 days: 13.7%December 2024 · Same day: 44.2%December 2024 · 1 day: 3.8%December 2024 · 2–7 days: 14.8%December 2024 · 8–14 days: 11.9%December 2024 · 15–21 days: 10.7%December 2024 · 22–28 days: 3.5%December 2024 · > 28 days: 11.1%January 2025 · Same day: 39.4%January 2025 · 1 day: 5.5%January 2025 · 2–7 days: 16.8%January 2025 · 8–14 days: 10.9%January 2025 · 15–21 days: 10.9%January 2025 · 22–28 days: 5.4%January 2025 · > 28 days: 11.0%February 2025 · Same day: 40.3%February 2025 · 1 day: 4.9%February 2025 · 2–7 days: 17.9%February 2025 · 8–14 days: 14.9%February 2025 · 15–21 days: 8.3%February 2025 · 22–28 days: 5.1%February 2025 · > 28 days: 8.7%March 2025 · Same day: 40.3%March 2025 · 1 day: 5.4%March 2025 · 2–7 days: 18.1%March 2025 · 8–14 days: 14.0%March 2025 · 15–21 days: 8.2%March 2025 · 22–28 days: 4.6%March 2025 · > 28 days: 9.3%April 2025 · Same day: 39.0%April 2025 · 1 day: 4.1%April 2025 · 2–7 days: 14.3%April 2025 · 8–14 days: 18.8%April 2025 · 15–21 days: 7.8%April 2025 · 22–28 days: 4.0%April 2025 · > 28 days: 12.1%May 2025 · Same day: 38.0%May 2025 · 1 day: 5.6%May 2025 · 2–7 days: 17.4%May 2025 · 8–14 days: 14.9%May 2025 · 15–21 days: 7.6%May 2025 · 22–28 days: 4.7%May 2025 · > 28 days: 11.8%June 2025 · Same day: 38.5%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 17.2%June 2025 · 8–14 days: 16.5%June 2025 · 15–21 days: 7.9%June 2025 · 22–28 days: 5.0%June 2025 · > 28 days: 10.1%July 2025 · Same day: 39.4%July 2025 · 1 day: 5.8%July 2025 · 2–7 days: 20.5%July 2025 · 8–14 days: 13.2%July 2025 · 15–21 days: 7.6%July 2025 · 22–28 days: 3.5%July 2025 · > 28 days: 9.9%August 2025 · Same day: 40.2%August 2025 · 1 day: 5.9%August 2025 · 2–7 days: 16.7%August 2025 · 8–14 days: 12.9%August 2025 · 15–21 days: 8.1%August 2025 · 22–28 days: 4.3%August 2025 · > 28 days: 11.9%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (10.6% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.3%
Face-to-face %+0.2%
Telephone %-0.7%
Same-day %+0.1%
Appts per 1K+0.3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, Village Medical Group saw a notable spike in total appointments, reaching 6995 against a trailing average of 6174.8. This represents a significant increase of over 13%.

Several trends and shifts are worth noting. Firstly, the DNA rate has been steadily decreasing, with a slope of -1.5. Secondly, the percentage of face-to-face appointments has remained stable, while the percentage of phone consultations has been declining. Lastly, the same-day appointment percentage has been increasing slightly.

To investigate these trends, review the phone-mix shift in February 2025 when the percentage rose by 50%. Also, verify if the dip in face-to-face appointments in April 2025 aligns with any system changes or policy updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 6995 · avg 6174.8 ± 391.3
f2fPct2025-04
value 70.4 · avg 73.8 ± 1.6
phonePct2025-02
value 16.9 · avg 11.8 ± 2.5
phonePct2025-01
value 16.1 · avg 11.3 ± 2.2
sameDayPct2024-12
value 44.2 · avg 37 ± 2.4
phonePct2024-12
value 15.7 · avg 10.7 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2024-12
11.2 → 15.7 (+40.2%)
triagePct2024-09
0 → 0 (-100%)
dnaRate2024-05
2.8 → 3.9 (+39.3%)
phonePct2024-03
8.4 → 11.8 (+40.5%)
dnaRate2023-12
3.3 → 4.4 (+33.3%)
triagePct2023-11
0 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

14.73

Nurse FTE

4.65

Direct Patient Care FTE

2.84

Admin FTE

13.96

1 practices reporting · 100.0% coverage

Staff group mix

GP14.7 FTE · 41%
Nurse4.7 FTE · 13%
Direct Patient Care2.8 FTE · 8%
Admin14.0 FTE · 39%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP14.74 FTE · 20 headcount
Partner3.78 FTE (26%) · 5 hc
Salaried4.56 FTE (31%) · 7 hc
Training (ST/F)6.40 FTE (43%) · 8 hc
Nurses4.66 FTE · 5 headcount
Practice Nurse2.11 FTE (45%) · 2 hc
Other2.55 FTE (55%) · 3 hc
Admin / Non-clinical13.96 FTE · 16 headcount
Management0.80 FTE (6%) · 1 hc
Reception / Admin11.99 FTE (86%) · 13 hc
Estates / Ancillary1.17 FTE (8%) · 2 hc
Direct Patient Care2.84 FTE · 4 headcount
HCA / Nursing Assistant2.08 FTE (73%) · 3 hc
Paramedic0.76 FTE (27%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03051116GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 13 FTEGP · 2024-07: 13 FTEGP · 2024-08: 14 FTEGP · 2024-09: 14 FTEGP · 2024-10: 13 FTEGP · 2024-11: 12 FTEGP · 2024-12: 11 FTEGP · 2025-01: 10 FTEGP · 2025-02: 13 FTEGP · 2025-03: 13 FTEGP · 2025-04: 13 FTEGP · 2025-05: 13 FTEGP · 2025-06: 12 FTEGP · 2025-07: 11 FTEGP · 2025-08: 14 FTEGP · 2025-09: 14 FTEGP · 2025-10: 13 FTEGP · 2025-11: 12 FTEGP · 2025-12: 12 FTEGP · 2026-01: 12 FTEGP · 2026-02: 14 FTEGP · 2026-03: 15 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.6%
Phone easy28.6%
Website easy68.9%
100.0% coverage

Prescribing volume

2.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.