GP Practice

Haydon Bridge & Allendale Medical Pract

A84045

Compare to

Registered patients

5,256

NHS Digital list size

GP FTE

5.66

NHS Digital workforce

Patients per GP FTE

929

Items per patient

2.89

prescribing volume

GPPS overall good

85.8%

patient experience

Access KPIs · August 2025

Same-day %

45.9%

Month: August 2025

Appts per 1K patients

577

all bookings (incl. triage)

Patient contacts per 1K

568

F2F + phone + video only

28+ day backlog

17.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face70.4%
Telephone22.1%
Video / online5.8%
Triage7.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %45.9%43.0%+2.9%
Face-to-face %70.4%58.4%+12.0%
Telephone %22.1%21.9%+0.2%
Appts per 1K577.1479.7+97.4
Triage %7.0%8.7%-1.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080295888Same-day % · 2023-08: 37.7%Same-day % · 2023-09: 26.8%Same-day % · 2023-10: 36.4%Same-day % · 2023-11: 35.5%Same-day % · 2023-12: 36.5%Same-day % · 2024-01: 37.8%Same-day % · 2024-02: 40.6%Same-day % · 2024-03: 38.5%Same-day % · 2024-04: 34.2%Same-day % · 2024-05: 34.8%Same-day % · 2024-06: 34.2%Same-day % · 2024-07: 30.5%Same-day % · 2024-08: 36.0%Same-day % · 2024-09: 28.4%Same-day % · 2024-11: 30.3%Same-day % · 2024-12: 38.9%Same-day % · 2025-01: 38.5%Same-day % · 2025-02: 40.3%Same-day % · 2025-03: 40.6%Same-day % · 2025-04: 38.4%Same-day % · 2025-05: 38.4%Same-day % · 2025-06: 38.0%Same-day % · 2025-07: 40.9%Same-day % · 2025-08: 45.9%F2F % · 2023-08: 72.8%F2F % · 2023-09: 78.3%F2F % · 2023-10: 72.7%F2F % · 2023-11: 68.9%F2F % · 2023-12: 68.0%F2F % · 2024-01: 66.7%F2F % · 2024-02: 68.7%F2F % · 2024-03: 69.8%F2F % · 2024-04: 73.5%F2F % · 2024-05: 74.3%F2F % · 2024-06: 74.3%F2F % · 2024-07: 77.4%F2F % · 2024-08: 75.4%F2F % · 2024-09: 77.8%F2F % · 2024-11: 77.7%F2F % · 2024-12: 73.4%F2F % · 2025-01: 73.5%F2F % · 2025-02: 73.6%F2F % · 2025-03: 74.5%F2F % · 2025-04: 73.5%F2F % · 2025-05: 75.1%F2F % · 2025-06: 71.4%F2F % · 2025-07: 69.9%F2F % · 2025-08: 70.4%Phone % · 2023-08: 25.2%Phone % · 2023-09: 19.8%Phone % · 2023-10: 22.6%Phone % · 2023-11: 25.3%Phone % · 2023-12: 24.8%Phone % · 2024-01: 26.6%Phone % · 2024-02: 26.4%Phone % · 2024-03: 25.1%Phone % · 2024-04: 21.9%Phone % · 2024-05: 21.2%Phone % · 2024-06: 22.0%Phone % · 2024-07: 18.6%Phone % · 2024-08: 21.0%Phone % · 2024-09: 18.3%Phone % · 2024-11: 19.0%Phone % · 2024-12: 23.1%Phone % · 2025-01: 22.5%Phone % · 2025-02: 21.9%Phone % · 2025-03: 21.6%Phone % · 2025-04: 22.6%Phone % · 2025-05: 21.2%Phone % · 2025-06: 22.1%Phone % · 2025-07: 24.1%Phone % · 2025-08: 22.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 2.7%Video % · 2023-11: 2.6%Video % · 2023-12: 2.1%Video % · 2024-01: 3.3%Video % · 2024-02: 2.4%Video % · 2024-03: 2.3%Video % · 2024-04: 3.0%Video % · 2024-05: 3.5%Video % · 2024-06: 3.2%Video % · 2024-07: 3.1%Video % · 2024-08: 2.3%Video % · 2024-09: 2.6%Video % · 2024-11: 1.9%Video % · 2024-12: 2.3%Video % · 2025-01: 2.4%Video % · 2025-02: 2.5%Video % · 2025-03: 2.1%Video % · 2025-04: 2.4%Video % · 2025-05: 2.5%Video % · 2025-06: 5.1%Video % · 2025-07: 5.2%Video % · 2025-08: 5.8%Triage % · 2023-08: 4.2%Triage % · 2023-09: 4.7%Triage % · 2023-10: 3.4%Triage % · 2023-11: 4.6%Triage % · 2023-12: 3.6%Triage % · 2024-01: 4.0%Triage % · 2024-02: 4.4%Triage % · 2024-03: 4.8%Triage % · 2024-04: 2.8%Triage % · 2024-05: 3.3%Triage % · 2024-06: 3.1%Triage % · 2024-07: 2.9%Triage % · 2024-08: 3.9%Triage % · 2024-09: 2.5%Triage % · 2024-11: 3.9%Triage % · 2024-12: 3.7%Triage % · 2025-01: 4.0%Triage % · 2025-02: 4.5%Triage % · 2025-03: 4.1%Triage % · 2025-04: 4.2%Triage % · 2025-05: 3.4%Triage % · 2025-06: 6.1%Triage % · 2025-07: 5.7%Triage % · 2025-08: 7.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,3362,9703,6044,2382023-08: 2,673 appointments2023-09: 4,054 appointments2023-10: 3,105 appointments2023-11: 3,292 appointments2023-12: 2,726 appointments2024-01: 3,188 appointments2024-02: 2,720 appointments2024-03: 2,784 appointments2024-04: 3,149 appointments2024-05: 2,898 appointments2024-06: 2,851 appointments2024-07: 2,971 appointments2024-08: 2,520 appointments2024-09: 3,178 appointments2024-11: 3,625 appointments2024-12: 3,191 appointments2025-01: 3,038 appointments2025-02: 2,993 appointments2025-03: 3,149 appointments2025-04: 3,251 appointments2025-05: 2,977 appointments2025-06: 3,394 appointments2025-07: 3,588 appointments2025-08: 3,033 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084445656868062023-08: 508.6 appts per 1,000 patients2023-09: 771.3 appts per 1,000 patients2023-10: 590.8 appts per 1,000 patients2023-11: 626.3 appts per 1,000 patients2023-12: 518.6 appts per 1,000 patients2024-01: 606.5 appts per 1,000 patients2024-02: 517.5 appts per 1,000 patients2024-03: 529.7 appts per 1,000 patients2024-04: 599.1 appts per 1,000 patients2024-05: 551.4 appts per 1,000 patients2024-06: 542.4 appts per 1,000 patients2024-07: 565.3 appts per 1,000 patients2024-08: 479.5 appts per 1,000 patients2024-09: 604.6 appts per 1,000 patients2024-11: 689.7 appts per 1,000 patients2024-12: 607.1 appts per 1,000 patients2025-01: 578 appts per 1,000 patients2025-02: 569.4 appts per 1,000 patients2025-03: 599.1 appts per 1,000 patients2025-04: 618.5 appts per 1,000 patients2025-05: 566.4 appts per 1,000 patients2025-06: 645.7 appts per 1,000 patients2025-07: 682.6 appts per 1,000 patients2025-08: 577.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 37.7%August 2023 · 1 day: 4.5%August 2023 · 2–7 days: 6.6%August 2023 · 8–14 days: 14.0%August 2023 · 15–21 days: 15.7%August 2023 · 22–28 days: 7.8%August 2023 · > 28 days: 13.7%September 2023 · Same day: 26.8%September 2023 · 1 day: 3.7%September 2023 · 2–7 days: 9.1%September 2023 · 8–14 days: 10.4%September 2023 · 15–21 days: 21.2%September 2023 · 22–28 days: 12.8%September 2023 · > 28 days: 16.1%October 2023 · Same day: 36.4%October 2023 · 1 day: 3.6%October 2023 · 2–7 days: 14.0%October 2023 · 8–14 days: 12.9%October 2023 · 15–21 days: 7.4%October 2023 · 22–28 days: 9.3%October 2023 · > 28 days: 16.4%November 2023 · Same day: 35.5%November 2023 · 1 day: 4.1%November 2023 · 2–7 days: 12.4%November 2023 · 8–14 days: 10.8%November 2023 · 15–21 days: 7.1%November 2023 · 22–28 days: 8.8%November 2023 · > 28 days: 21.3%December 2023 · Same day: 36.5%December 2023 · 1 day: 3.9%December 2023 · 2–7 days: 12.2%December 2023 · 8–14 days: 14.0%December 2023 · 15–21 days: 5.1%December 2023 · 22–28 days: 7.0%December 2023 · > 28 days: 21.2%January 2024 · Same day: 37.8%January 2024 · 1 day: 4.3%January 2024 · 2–7 days: 11.9%January 2024 · 8–14 days: 12.4%January 2024 · 15–21 days: 6.5%January 2024 · 22–28 days: 3.7%January 2024 · > 28 days: 23.3%February 2024 · Same day: 40.6%February 2024 · 1 day: 4.9%February 2024 · 2–7 days: 10.9%February 2024 · 8–14 days: 9.9%February 2024 · 15–21 days: 8.7%February 2024 · 22–28 days: 8.5%February 2024 · > 28 days: 16.6%March 2024 · Same day: 38.5%March 2024 · 1 day: 3.7%March 2024 · 2–7 days: 12.1%March 2024 · 8–14 days: 11.0%March 2024 · 15–21 days: 6.3%March 2024 · 22–28 days: 7.8%March 2024 · > 28 days: 20.5%April 2024 · Same day: 34.2%April 2024 · 1 day: 3.4%April 2024 · 2–7 days: 14.4%April 2024 · 8–14 days: 15.8%April 2024 · 15–21 days: 6.3%April 2024 · 22–28 days: 5.9%April 2024 · > 28 days: 20.1%May 2024 · Same day: 34.8%May 2024 · 1 day: 4.4%May 2024 · 2–7 days: 18.0%May 2024 · 8–14 days: 18.5%May 2024 · 15–21 days: 6.5%May 2024 · 22–28 days: 5.5%May 2024 · > 28 days: 12.3%June 2024 · Same day: 34.2%June 2024 · 1 day: 3.5%June 2024 · 2–7 days: 21.7%June 2024 · 8–14 days: 18.6%June 2024 · 15–21 days: 7.3%June 2024 · 22–28 days: 4.8%June 2024 · > 28 days: 9.8%July 2024 · Same day: 30.5%July 2024 · 1 day: 3.7%July 2024 · 2–7 days: 19.5%July 2024 · 8–14 days: 18.8%July 2024 · 15–21 days: 9.5%July 2024 · 22–28 days: 6.4%July 2024 · > 28 days: 11.7%August 2024 · Same day: 36.0%August 2024 · 1 day: 4.4%August 2024 · 2–7 days: 13.9%August 2024 · 8–14 days: 7.1%August 2024 · 15–21 days: 6.4%August 2024 · 22–28 days: 9.0%August 2024 · > 28 days: 23.3%September 2024 · Same day: 28.4%September 2024 · 1 day: 4.2%September 2024 · 2–7 days: 15.9%September 2024 · 8–14 days: 12.3%September 2024 · 15–21 days: 6.7%September 2024 · 22–28 days: 7.9%September 2024 · > 28 days: 24.5%November 2024 · Same day: 30.3%November 2024 · 1 day: 3.1%November 2024 · 2–7 days: 10.3%November 2024 · 8–14 days: 9.6%November 2024 · 15–21 days: 7.7%November 2024 · 22–28 days: 7.8%November 2024 · > 28 days: 31.2%December 2024 · Same day: 38.9%December 2024 · 1 day: 3.3%December 2024 · 2–7 days: 11.6%December 2024 · 8–14 days: 10.3%December 2024 · 15–21 days: 7.0%December 2024 · 22–28 days: 6.1%December 2024 · > 28 days: 22.8%January 2025 · Same day: 38.5%January 2025 · 1 day: 3.5%January 2025 · 2–7 days: 13.0%January 2025 · 8–14 days: 8.7%January 2025 · 15–21 days: 7.4%January 2025 · 22–28 days: 6.6%January 2025 · > 28 days: 22.4%February 2025 · Same day: 40.3%February 2025 · 1 day: 3.3%February 2025 · 2–7 days: 10.5%February 2025 · 8–14 days: 5.8%February 2025 · 15–21 days: 6.5%February 2025 · 22–28 days: 7.1%February 2025 · > 28 days: 26.5%March 2025 · Same day: 40.6%March 2025 · 1 day: 4.6%March 2025 · 2–7 days: 14.6%March 2025 · 8–14 days: 6.8%March 2025 · 15–21 days: 5.1%March 2025 · 22–28 days: 5.8%March 2025 · > 28 days: 22.5%April 2025 · Same day: 38.4%April 2025 · 1 day: 5.0%April 2025 · 2–7 days: 12.2%April 2025 · 8–14 days: 9.0%April 2025 · 15–21 days: 4.8%April 2025 · 22–28 days: 7.8%April 2025 · > 28 days: 22.7%May 2025 · Same day: 38.4%May 2025 · 1 day: 3.9%May 2025 · 2–7 days: 14.0%May 2025 · 8–14 days: 9.7%May 2025 · 15–21 days: 5.6%May 2025 · 22–28 days: 7.8%May 2025 · > 28 days: 20.6%June 2025 · Same day: 38.0%June 2025 · 1 day: 5.1%June 2025 · 2–7 days: 13.0%June 2025 · 8–14 days: 11.8%June 2025 · 15–21 days: 9.3%June 2025 · 22–28 days: 5.6%June 2025 · > 28 days: 17.2%July 2025 · Same day: 40.9%July 2025 · 1 day: 4.2%July 2025 · 2–7 days: 12.5%July 2025 · 8–14 days: 9.0%July 2025 · 15–21 days: 6.1%July 2025 · 22–28 days: 9.1%July 2025 · > 28 days: 18.2%August 2025 · Same day: 45.9%August 2025 · 1 day: 3.8%August 2025 · 2–7 days: 9.4%August 2025 · 8–14 days: 8.7%August 2025 · 15–21 days: 7.9%August 2025 · 22–28 days: 6.9%August 2025 · > 28 days: 17.4%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 65/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (17.6% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.7%
Face-to-face %-1.4%
Telephone %+1%
Same-day %+2.4%
Appts per 1K+0.8%
Triage %+12.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in the percentage of same-day appointments, rising to 45.9% from a trailing average of 36.6%. The triage percentage also spiked significantly, jumping to 7% from a trailing average of 4.1%. These figures suggest a potential shift in appointment scheduling or an increase in urgent cases.

Several trends indicate changes in workflow or recording policies. The percentage of phone appointments has increased by over 30% month-on-month, while the face-to-face percentage has decreased by the same amount. Additionally, the triage percentage has shown a consistent upward trend over the past few months.

To investigate these changes, the practice manager should review the scheduling practices for same-day appointments and the reasons behind the increase in phone consultations. It would also be prudent to verify if the rise in triage appointments is due to a genuine increase in demand or a recording issue.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 8 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 7 · avg 4.1 ± 1
sameDayPct2025-08
value 45.9 · avg 36.6 ± 4.2
triagePct2025-07
value 5.7 · avg 3.9 ± 0.9
f2fPct2025-07
value 69.9 · avg 74.8 ± 1.9
triagePct2025-06
value 6.1 · avg 3.6 ± 0.6
f2fPct2025-06
value 71.4 · avg 75 ± 1.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
2.5 → 5.1 (+104%)
triagePct2025-06
3.4 → 6.1 (+77.1%)
triagePct2024-11
2.5 → 3.9 (+51.5%)
triagePct2024-09
3.9 → 2.5 (-34.5%)
dnaRate2024-09
2.6 → 3.7 (+42.3%)
triagePct2024-08
2.9 → 3.9 (+32.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5.66

Nurse FTE

1.24

Direct Patient Care FTE

2.59

Admin FTE

6.3

1 practices reporting · 100.0% coverage

Staff group mix

GP5.7 FTE · 36%
Nurse1.2 FTE · 8%
Direct Patient Care2.6 FTE · 16%
Admin6.3 FTE · 40%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.66 FTE · 6 headcount
Partner2.67 FTE (47%) · 3 hc
Training (ST/F)2.99 FTE (53%) · 3 hc
Nurses1.24 FTE · 2 headcount
Practice Nurse1.24 FTE (100%) · 2 hc
Admin / Non-clinical6.30 FTE · 9 headcount
Management1.00 FTE (16%) · 1 hc
Reception / Admin0.80 FTE (13%) · 1 hc
Other4.50 FTE (71%) · 7 hc
Direct Patient Care2.59 FTE · 6 headcount
HCA / Nursing Assistant0.76 FTE (29%) · 3 hc
Other1.83 FTE (71%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031357GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good85.8%
Phone easy52.7%
Website easy96.9%
100.0% coverage

Prescribing volume

2.89

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.