GP Practice

Wooler Health

A84604

Compare to

Registered patients

4,906

NHS Digital list size

GP FTE

6

NHS Digital workforce

Patients per GP FTE

818

Items per patient

2.71

prescribing volume

GPPS overall good

89.7%

patient experience

Access KPIs · August 2025

Same-day %

34.1%

Month: August 2025

Appts per 1K patients

516

all bookings (incl. triage)

Patient contacts per 1K

496

F2F + phone + video only

28+ day backlog

5.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.6%
Telephone35.0%
Video / online5.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %34.1%43.0%-8.9%
Face-to-face %55.6%58.4%-2.8%
Telephone %35.0%21.9%+13.1%
Appts per 1K516.1479.7+36.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080295887Same-day % · 2023-08: 33.0%Same-day % · 2023-09: 21.5%Same-day % · 2023-10: 27.1%Same-day % · 2023-11: 30.2%Same-day % · 2023-12: 36.7%Same-day % · 2024-01: 36.2%Same-day % · 2024-02: 34.7%Same-day % · 2024-03: 34.4%Same-day % · 2024-04: 31.9%Same-day % · 2024-05: 33.8%Same-day % · 2024-06: 34.4%Same-day % · 2024-07: 35.5%Same-day % · 2024-08: 39.0%Same-day % · 2024-09: 32.2%Same-day % · 2024-11: 35.1%Same-day % · 2024-12: 42.6%Same-day % · 2025-01: 37.4%Same-day % · 2025-02: 33.5%Same-day % · 2025-03: 33.6%Same-day % · 2025-04: 28.7%Same-day % · 2025-05: 31.9%Same-day % · 2025-06: 34.9%Same-day % · 2025-07: 33.9%Same-day % · 2025-08: 34.1%F2F % · 2023-08: 65.8%F2F % · 2023-09: 77.7%F2F % · 2023-10: 75.2%F2F % · 2023-11: 66.3%F2F % · 2023-12: 62.5%F2F % · 2024-01: 60.8%F2F % · 2024-02: 61.8%F2F % · 2024-03: 63.8%F2F % · 2024-04: 58.3%F2F % · 2024-05: 58.4%F2F % · 2024-06: 58.4%F2F % · 2024-07: 58.1%F2F % · 2024-08: 59.1%F2F % · 2024-09: 59.3%F2F % · 2024-11: 58.3%F2F % · 2024-12: 55.5%F2F % · 2025-01: 58.4%F2F % · 2025-02: 59.7%F2F % · 2025-03: 53.4%F2F % · 2025-04: 61.5%F2F % · 2025-05: 54.7%F2F % · 2025-06: 55.9%F2F % · 2025-07: 51.7%F2F % · 2025-08: 55.6%Phone % · 2023-08: 33.5%Phone % · 2023-09: 21.5%Phone % · 2023-10: 24.1%Phone % · 2023-11: 31.5%Phone % · 2023-12: 35.6%Phone % · 2024-01: 35.8%Phone % · 2024-02: 35.4%Phone % · 2024-03: 33.3%Phone % · 2024-04: 38.4%Phone % · 2024-05: 37.1%Phone % · 2024-06: 35.7%Phone % · 2024-07: 37.7%Phone % · 2024-08: 38.4%Phone % · 2024-09: 36.6%Phone % · 2024-11: 35.1%Phone % · 2024-12: 41.0%Phone % · 2025-01: 37.0%Phone % · 2025-02: 36.1%Phone % · 2025-03: 42.9%Phone % · 2025-04: 35.1%Phone % · 2025-05: 41.7%Phone % · 2025-06: 34.2%Phone % · 2025-07: 36.1%Phone % · 2025-08: 35.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 5.3%Video % · 2025-07: 7.2%Video % · 2025-08: 5.5%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,1792,7913,4044,0162023-08: 2,796 appointments2023-09: 3,838 appointments2023-10: 3,622 appointments2023-11: 3,043 appointments2023-12: 2,385 appointments2024-01: 3,198 appointments2024-02: 2,951 appointments2024-03: 2,736 appointments2024-04: 3,008 appointments2024-05: 2,987 appointments2024-06: 2,776 appointments2024-07: 2,915 appointments2024-08: 2,357 appointments2024-09: 2,939 appointments2024-11: 2,726 appointments2024-12: 2,633 appointments2025-01: 2,906 appointments2025-02: 2,652 appointments2025-03: 3,099 appointments2025-04: 3,425 appointments2025-05: 2,796 appointments2025-06: 2,871 appointments2025-07: 2,903 appointments2025-08: 2,532 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084445696948192023-08: 569.9 appts per 1,000 patients2023-09: 782.3 appts per 1,000 patients2023-10: 738.3 appts per 1,000 patients2023-11: 620.3 appts per 1,000 patients2023-12: 486.1 appts per 1,000 patients2024-01: 651.9 appts per 1,000 patients2024-02: 601.5 appts per 1,000 patients2024-03: 557.7 appts per 1,000 patients2024-04: 613.1 appts per 1,000 patients2024-05: 608.8 appts per 1,000 patients2024-06: 565.8 appts per 1,000 patients2024-07: 594.2 appts per 1,000 patients2024-08: 480.4 appts per 1,000 patients2024-09: 599.1 appts per 1,000 patients2024-11: 555.6 appts per 1,000 patients2024-12: 536.7 appts per 1,000 patients2025-01: 592.3 appts per 1,000 patients2025-02: 540.6 appts per 1,000 patients2025-03: 631.7 appts per 1,000 patients2025-04: 698.1 appts per 1,000 patients2025-05: 569.9 appts per 1,000 patients2025-06: 585.2 appts per 1,000 patients2025-07: 591.7 appts per 1,000 patients2025-08: 516.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 33.0%August 2023 · 1 day: 11.2%August 2023 · 2–7 days: 25.5%August 2023 · 8–14 days: 13.9%August 2023 · 15–21 days: 6.3%August 2023 · 22–28 days: 3.7%August 2023 · > 28 days: 6.2%September 2023 · Same day: 21.5%September 2023 · 1 day: 9.9%September 2023 · 2–7 days: 40.5%September 2023 · 8–14 days: 14.4%September 2023 · 15–21 days: 4.9%September 2023 · 22–28 days: 2.5%September 2023 · > 28 days: 6.2%October 2023 · Same day: 27.1%October 2023 · 1 day: 9.4%October 2023 · 2–7 days: 27.4%October 2023 · 8–14 days: 11.7%October 2023 · 15–21 days: 12.3%October 2023 · 22–28 days: 7.9%October 2023 · > 28 days: 4.2%November 2023 · Same day: 30.2%November 2023 · 1 day: 12.8%November 2023 · 2–7 days: 28.6%November 2023 · 8–14 days: 15.1%November 2023 · 15–21 days: 6.0%November 2023 · 22–28 days: 3.1%November 2023 · > 28 days: 4.3%December 2023 · Same day: 36.7%December 2023 · 1 day: 14.3%December 2023 · 2–7 days: 24.3%December 2023 · 8–14 days: 9.1%December 2023 · 15–21 days: 5.5%December 2023 · 22–28 days: 4.8%December 2023 · > 28 days: 5.2%January 2024 · Same day: 36.2%January 2024 · 1 day: 11.5%January 2024 · 2–7 days: 24.5%January 2024 · 8–14 days: 10.5%January 2024 · 15–21 days: 6.1%January 2024 · 22–28 days: 5.0%January 2024 · > 28 days: 6.2%February 2024 · Same day: 34.7%February 2024 · 1 day: 11.5%February 2024 · 2–7 days: 28.0%February 2024 · 8–14 days: 9.9%February 2024 · 15–21 days: 6.6%February 2024 · 22–28 days: 4.0%February 2024 · > 28 days: 5.4%March 2024 · Same day: 34.4%March 2024 · 1 day: 9.5%March 2024 · 2–7 days: 20.5%March 2024 · 8–14 days: 14.7%March 2024 · 15–21 days: 8.3%March 2024 · 22–28 days: 6.5%March 2024 · > 28 days: 6.1%April 2024 · Same day: 31.9%April 2024 · 1 day: 12.6%April 2024 · 2–7 days: 26.0%April 2024 · 8–14 days: 13.1%April 2024 · 15–21 days: 6.3%April 2024 · 22–28 days: 4.4%April 2024 · > 28 days: 5.7%May 2024 · Same day: 33.8%May 2024 · 1 day: 14.3%May 2024 · 2–7 days: 24.7%May 2024 · 8–14 days: 12.5%May 2024 · 15–21 days: 6.3%May 2024 · 22–28 days: 3.9%May 2024 · > 28 days: 4.5%June 2024 · Same day: 34.4%June 2024 · 1 day: 10.6%June 2024 · 2–7 days: 27.4%June 2024 · 8–14 days: 12.0%June 2024 · 15–21 days: 6.2%June 2024 · 22–28 days: 3.7%June 2024 · > 28 days: 5.7%July 2024 · Same day: 35.5%July 2024 · 1 day: 10.5%July 2024 · 2–7 days: 23.5%July 2024 · 8–14 days: 14.3%July 2024 · 15–21 days: 5.6%July 2024 · 22–28 days: 4.7%July 2024 · > 28 days: 6.0%August 2024 · Same day: 39.0%August 2024 · 1 day: 9.1%August 2024 · 2–7 days: 18.6%August 2024 · 8–14 days: 13.7%August 2024 · 15–21 days: 7.2%August 2024 · 22–28 days: 6.1%August 2024 · > 28 days: 6.3%September 2024 · Same day: 32.2%September 2024 · 1 day: 10.0%September 2024 · 2–7 days: 18.7%September 2024 · 8–14 days: 19.9%September 2024 · 15–21 days: 8.4%September 2024 · 22–28 days: 4.9%September 2024 · > 28 days: 5.9%November 2024 · Same day: 35.1%November 2024 · 1 day: 10.1%November 2024 · 2–7 days: 28.3%November 2024 · 8–14 days: 10.9%November 2024 · 15–21 days: 5.8%November 2024 · 22–28 days: 3.9%November 2024 · > 28 days: 5.9%December 2024 · Same day: 42.6%December 2024 · 1 day: 9.4%December 2024 · 2–7 days: 23.5%December 2024 · 8–14 days: 10.4%December 2024 · 15–21 days: 5.0%December 2024 · 22–28 days: 3.4%December 2024 · > 28 days: 5.7%January 2025 · Same day: 37.4%January 2025 · 1 day: 8.6%January 2025 · 2–7 days: 23.8%January 2025 · 8–14 days: 15.2%January 2025 · 15–21 days: 6.8%January 2025 · 22–28 days: 2.9%January 2025 · > 28 days: 5.3%February 2025 · Same day: 33.5%February 2025 · 1 day: 8.8%February 2025 · 2–7 days: 21.2%February 2025 · 8–14 days: 17.3%February 2025 · 15–21 days: 7.3%February 2025 · 22–28 days: 5.8%February 2025 · > 28 days: 6.2%March 2025 · Same day: 33.6%March 2025 · 1 day: 10.3%March 2025 · 2–7 days: 18.6%March 2025 · 8–14 days: 16.7%March 2025 · 15–21 days: 8.7%March 2025 · 22–28 days: 6.1%March 2025 · > 28 days: 6.0%April 2025 · Same day: 28.7%April 2025 · 1 day: 8.0%April 2025 · 2–7 days: 25.7%April 2025 · 8–14 days: 19.7%April 2025 · 15–21 days: 9.1%April 2025 · 22–28 days: 3.6%April 2025 · > 28 days: 5.2%May 2025 · Same day: 31.9%May 2025 · 1 day: 10.2%May 2025 · 2–7 days: 21.4%May 2025 · 8–14 days: 19.0%May 2025 · 15–21 days: 7.5%May 2025 · 22–28 days: 3.6%May 2025 · > 28 days: 6.4%June 2025 · Same day: 34.9%June 2025 · 1 day: 11.3%June 2025 · 2–7 days: 26.0%June 2025 · 8–14 days: 12.4%June 2025 · 15–21 days: 5.3%June 2025 · 22–28 days: 3.9%June 2025 · > 28 days: 6.1%July 2025 · Same day: 33.9%July 2025 · 1 day: 11.0%July 2025 · 2–7 days: 23.5%July 2025 · 8–14 days: 14.4%July 2025 · 15–21 days: 6.9%July 2025 · 22–28 days: 4.1%July 2025 · > 28 days: 6.2%August 2025 · Same day: 34.1%August 2025 · 1 day: 11.3%August 2025 · 2–7 days: 25.9%August 2025 · 8–14 days: 13.2%August 2025 · 15–21 days: 5.4%August 2025 · 22–28 days: 5.0%August 2025 · > 28 days: 5.1%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.2%
Face-to-face %-0.9%
Telephone %-3.4%
Same-day %+1.8%
Appts per 1K-4.2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 55.6%, which is below the practice's trailing average of 57.7%. This is the second month in a row with a lower than average face-to-face percentage.

Several trends and shifts are worth noting. First, the video percentage increased by 35.8% in 2025-07, which suggests a shift towards more virtual consultations. Second, the DNA rate increased by 31.6% in 2025-06, indicating potential operational pressures or changes in patient behavior. Third, the phone percentage decreased by 3.4% month-on-month, which could reflect a shift in patient preferences or operational adjustments.

To investigate these signals, review the video percentage increase in 2025-07 to understand if it aligns with any system changes or patient feedback. Also, verify the DNA rate spike in 2025-06 to ensure it isn't due to recording errors or other anomalies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written yesterday). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-07
value 51.7 · avg 57.7 ± 2.2
dnaRate2025-06
value 2.5 · avg 1.9 ± 0.2
sameDayPct2025-04
value 28.7 · avg 35.3 ± 2.9
total2025-04
value 3425 · avg 2811.2 ± 197.1
phonePct2025-03
value 42.9 · avg 36.8 ± 1.9
f2fPct2025-03
value 53.4 · avg 59.1 ± 2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
5.3 → 7.2 (+35.8%)
dnaRate2025-06
1.9 → 2.5 (+31.6%)
dnaRate2024-08
2.5 → 1.7 (-32%)
dnaRate2024-07
1.7 → 2.5 (+47.1%)
phonePct2023-11
24.1 → 31.5 (+30.7%)
dnaRate2023-10
2.9 → 2 (-31%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

6

Nurse FTE

0.63

Direct Patient Care FTE

1.46

Admin FTE

9.17

1 practices reporting · 100.0% coverage

Staff group mix

GP6.0 FTE · 35%
Nurse0.6 FTE · 4%
Direct Patient Care1.5 FTE · 8%
Admin9.2 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.00 FTE · 8 headcount
Partner1.36 FTE (23%) · 2 hc
Salaried2.19 FTE (37%) · 3 hc
Training (ST/F)2.13 FTE (36%) · 2 hc
Locum0.32 FTE (5%) · 1 hc
Nurses0.63 FTE · 2 headcount
Practice Nurse0.63 FTE (100%) · 2 hc
Admin / Non-clinical9.18 FTE · 14 headcount
Management0.99 FTE (11%) · 1 hc
Reception / Admin5.66 FTE (62%) · 9 hc
Other2.53 FTE (28%) · 4 hc
Direct Patient Care1.46 FTE · 2 headcount
HCA / Nursing Assistant0.71 FTE (49%) · 1 hc
Other0.75 FTE (51%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0303710GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.7%
Phone easy71.1%
Website easy1.0%
100.0% coverage

Prescribing volume

2.71

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.