GP Practice

Montague Medical Practice

B81013

Compare to

Registered patients

8,977

NHS Digital list size

GP FTE

1.28

NHS Digital workforce

Patients per GP FTE

7,013

Items per patient

1.86

prescribing volume

GPPS overall good

69.8%

patient experience

Access KPIs · August 2025

Same-day %

56.3%

Month: August 2025

Appts per 1K patients

338

all bookings (incl. triage)

Patient contacts per 1K

315

F2F + phone + video only

28+ day backlog

4.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face57.9%
Telephone22.8%
Video / online12.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %56.3%43.0%+13.3%
Face-to-face %57.9%58.4%-0.5%
Telephone %22.8%21.9%+0.9%
Appts per 1K337.5479.7-142.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080265177Same-day % · 2023-08: 48.2%Same-day % · 2023-09: 45.5%Same-day % · 2023-10: 47.1%Same-day % · 2023-11: 58.6%Same-day % · 2023-12: 57.5%Same-day % · 2024-01: 56.4%Same-day % · 2024-02: 58.7%Same-day % · 2024-03: 57.9%Same-day % · 2024-04: 56.3%Same-day % · 2024-05: 59.2%Same-day % · 2024-06: 58.0%Same-day % · 2024-07: 51.3%Same-day % · 2024-08: 53.2%Same-day % · 2024-09: 55.3%Same-day % · 2024-11: 52.3%Same-day % · 2024-12: 57.1%Same-day % · 2025-01: 57.9%Same-day % · 2025-02: 57.8%Same-day % · 2025-03: 57.6%Same-day % · 2025-04: 57.6%Same-day % · 2025-05: 59.9%Same-day % · 2025-06: 61.0%Same-day % · 2025-07: 55.1%Same-day % · 2025-08: 56.3%F2F % · 2023-08: 67.5%F2F % · 2023-09: 67.6%F2F % · 2023-10: 68.9%F2F % · 2023-11: 56.1%F2F % · 2023-12: 56.5%F2F % · 2024-01: 59.5%F2F % · 2024-02: 56.7%F2F % · 2024-03: 58.4%F2F % · 2024-04: 53.9%F2F % · 2024-05: 53.4%F2F % · 2024-06: 54.7%F2F % · 2024-07: 53.9%F2F % · 2024-08: 53.1%F2F % · 2024-09: 57.9%F2F % · 2024-11: 56.2%F2F % · 2024-12: 51.8%F2F % · 2025-01: 56.6%F2F % · 2025-02: 54.4%F2F % · 2025-03: 54.8%F2F % · 2025-04: 55.1%F2F % · 2025-05: 52.4%F2F % · 2025-06: 54.2%F2F % · 2025-07: 58.4%F2F % · 2025-08: 57.9%Phone % · 2023-08: 22.7%Phone % · 2023-09: 25.6%Phone % · 2023-10: 23.4%Phone % · 2023-11: 26.9%Phone % · 2023-12: 27.7%Phone % · 2024-01: 25.0%Phone % · 2024-02: 27.6%Phone % · 2024-03: 25.5%Phone % · 2024-04: 29.4%Phone % · 2024-05: 28.7%Phone % · 2024-06: 28.4%Phone % · 2024-07: 25.0%Phone % · 2024-08: 25.4%Phone % · 2024-09: 26.4%Phone % · 2024-11: 31.8%Phone % · 2024-12: 32.0%Phone % · 2025-01: 31.6%Phone % · 2025-02: 35.2%Phone % · 2025-03: 17.5%Phone % · 2025-04: 20.1%Phone % · 2025-05: 23.5%Phone % · 2025-06: 20.3%Phone % · 2025-07: 20.4%Phone % · 2025-08: 22.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.1%Video % · 2023-11: 10.0%Video % · 2023-12: 8.5%Video % · 2024-01: 8.7%Video % · 2024-02: 7.5%Video % · 2024-03: 10.7%Video % · 2024-04: 12.5%Video % · 2024-05: 13.2%Video % · 2024-06: 13.4%Video % · 2024-07: 15.2%Video % · 2024-08: 10.4%Video % · 2024-09: 0.2%Video % · 2024-11: 3.5%Video % · 2024-12: 2.9%Video % · 2025-01: 3.0%Video % · 2025-02: 3.7%Video % · 2025-03: 2.9%Video % · 2025-04: 3.1%Video % · 2025-05: 12.6%Video % · 2025-06: 15.9%Video % · 2025-07: 11.6%Video % · 2025-08: 12.7%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,9003,3453,7914,2362023-08: 3,029 appointments2023-09: 3,422 appointments2023-10: 3,483 appointments2023-11: 3,790 appointments2023-12: 3,054 appointments2024-01: 3,942 appointments2024-02: 3,674 appointments2024-03: 3,705 appointments2024-04: 3,586 appointments2024-05: 3,572 appointments2024-06: 3,614 appointments2024-07: 3,747 appointments2024-08: 3,605 appointments2024-09: 3,594 appointments2024-11: 3,862 appointments2024-12: 3,624 appointments2025-01: 4,107 appointments2025-02: 3,705 appointments2025-03: 3,853 appointments2025-04: 3,325 appointments2025-05: 3,615 appointments2025-06: 3,849 appointments2025-07: 3,932 appointments2025-08: 3,030 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083233734224722023-08: 337.4 appts per 1,000 patients2023-09: 381.2 appts per 1,000 patients2023-10: 388 appts per 1,000 patients2023-11: 422.2 appts per 1,000 patients2023-12: 340.2 appts per 1,000 patients2024-01: 439.1 appts per 1,000 patients2024-02: 409.3 appts per 1,000 patients2024-03: 412.7 appts per 1,000 patients2024-04: 399.5 appts per 1,000 patients2024-05: 397.9 appts per 1,000 patients2024-06: 402.6 appts per 1,000 patients2024-07: 417.4 appts per 1,000 patients2024-08: 401.6 appts per 1,000 patients2024-09: 400.4 appts per 1,000 patients2024-11: 430.2 appts per 1,000 patients2024-12: 403.7 appts per 1,000 patients2025-01: 457.5 appts per 1,000 patients2025-02: 412.7 appts per 1,000 patients2025-03: 429.2 appts per 1,000 patients2025-04: 370.4 appts per 1,000 patients2025-05: 402.7 appts per 1,000 patients2025-06: 428.8 appts per 1,000 patients2025-07: 438 appts per 1,000 patients2025-08: 337.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 48.2%August 2023 · 1 day: 10.2%August 2023 · 2–7 days: 21.2%August 2023 · 8–14 days: 8.1%August 2023 · 15–21 days: 3.8%August 2023 · 22–28 days: 5.0%August 2023 · > 28 days: 3.6%September 2023 · Same day: 45.5%September 2023 · 1 day: 7.4%September 2023 · 2–7 days: 24.2%September 2023 · 8–14 days: 11.7%September 2023 · 15–21 days: 3.0%September 2023 · 22–28 days: 3.0%September 2023 · > 28 days: 5.3%October 2023 · Same day: 47.1%October 2023 · 1 day: 9.0%October 2023 · 2–7 days: 19.8%October 2023 · 8–14 days: 7.8%October 2023 · 15–21 days: 5.4%October 2023 · 22–28 days: 6.3%October 2023 · > 28 days: 4.6%November 2023 · Same day: 58.6%November 2023 · 1 day: 9.2%November 2023 · 2–7 days: 17.2%November 2023 · 8–14 days: 3.9%November 2023 · 15–21 days: 3.0%November 2023 · 22–28 days: 2.7%November 2023 · > 28 days: 5.5%December 2023 · Same day: 57.5%December 2023 · 1 day: 10.8%December 2023 · 2–7 days: 17.7%December 2023 · 8–14 days: 6.1%December 2023 · 15–21 days: 3.2%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 2.5%January 2024 · Same day: 56.4%January 2024 · 1 day: 10.2%January 2024 · 2–7 days: 21.5%January 2024 · 8–14 days: 6.3%January 2024 · 15–21 days: 2.6%January 2024 · 22–28 days: 1.8%January 2024 · > 28 days: 1.3%February 2024 · Same day: 58.7%February 2024 · 1 day: 8.9%February 2024 · 2–7 days: 19.2%February 2024 · 8–14 days: 4.8%February 2024 · 15–21 days: 3.5%February 2024 · 22–28 days: 2.3%February 2024 · > 28 days: 2.7%March 2024 · Same day: 57.9%March 2024 · 1 day: 9.6%March 2024 · 2–7 days: 15.7%March 2024 · 8–14 days: 6.8%March 2024 · 15–21 days: 5.3%March 2024 · 22–28 days: 3.0%March 2024 · > 28 days: 1.6%April 2024 · Same day: 56.3%April 2024 · 1 day: 9.3%April 2024 · 2–7 days: 17.4%April 2024 · 8–14 days: 6.7%April 2024 · 15–21 days: 2.6%April 2024 · 22–28 days: 3.3%April 2024 · > 28 days: 4.4%May 2024 · Same day: 59.2%May 2024 · 1 day: 10.1%May 2024 · 2–7 days: 15.4%May 2024 · 8–14 days: 4.6%May 2024 · 15–21 days: 3.5%May 2024 · 22–28 days: 3.0%May 2024 · > 28 days: 4.3%June 2024 · Same day: 58.0%June 2024 · 1 day: 10.4%June 2024 · 2–7 days: 16.5%June 2024 · 8–14 days: 4.3%June 2024 · 15–21 days: 3.6%June 2024 · 22–28 days: 2.0%June 2024 · > 28 days: 5.2%July 2024 · Same day: 51.3%July 2024 · 1 day: 8.7%July 2024 · 2–7 days: 22.7%July 2024 · 8–14 days: 6.1%July 2024 · 15–21 days: 2.6%July 2024 · 22–28 days: 2.4%July 2024 · > 28 days: 6.2%August 2024 · Same day: 53.2%August 2024 · 1 day: 7.8%August 2024 · 2–7 days: 21.2%August 2024 · 8–14 days: 5.0%August 2024 · 15–21 days: 2.6%August 2024 · 22–28 days: 2.4%August 2024 · > 28 days: 7.8%September 2024 · Same day: 55.3%September 2024 · 1 day: 5.3%September 2024 · 2–7 days: 20.2%September 2024 · 8–14 days: 8.2%September 2024 · 15–21 days: 3.5%September 2024 · 22–28 days: 1.6%September 2024 · > 28 days: 5.9%November 2024 · Same day: 52.3%November 2024 · 1 day: 6.9%November 2024 · 2–7 days: 21.3%November 2024 · 8–14 days: 7.7%November 2024 · 15–21 days: 2.9%November 2024 · 22–28 days: 1.6%November 2024 · > 28 days: 7.3%December 2024 · Same day: 57.1%December 2024 · 1 day: 6.3%December 2024 · 2–7 days: 19.2%December 2024 · 8–14 days: 6.0%December 2024 · 15–21 days: 2.2%December 2024 · 22–28 days: 1.4%December 2024 · > 28 days: 7.9%January 2025 · Same day: 57.9%January 2025 · 1 day: 9.0%January 2025 · 2–7 days: 19.7%January 2025 · 8–14 days: 3.7%January 2025 · 15–21 days: 3.0%January 2025 · 22–28 days: 1.9%January 2025 · > 28 days: 4.8%February 2025 · Same day: 57.8%February 2025 · 1 day: 10.2%February 2025 · 2–7 days: 19.4%February 2025 · 8–14 days: 5.6%February 2025 · 15–21 days: 2.5%February 2025 · 22–28 days: 1.9%February 2025 · > 28 days: 2.6%March 2025 · Same day: 57.6%March 2025 · 1 day: 6.3%March 2025 · 2–7 days: 19.9%March 2025 · 8–14 days: 6.3%March 2025 · 15–21 days: 4.7%March 2025 · 22–28 days: 2.7%March 2025 · > 28 days: 2.6%April 2025 · Same day: 57.6%April 2025 · 1 day: 7.8%April 2025 · 2–7 days: 19.9%April 2025 · 8–14 days: 5.8%April 2025 · 15–21 days: 2.6%April 2025 · 22–28 days: 2.5%April 2025 · > 28 days: 3.7%May 2025 · Same day: 59.9%May 2025 · 1 day: 6.7%May 2025 · 2–7 days: 20.9%May 2025 · 8–14 days: 6.2%May 2025 · 15–21 days: 2.0%May 2025 · 22–28 days: 1.9%May 2025 · > 28 days: 2.5%June 2025 · Same day: 61.0%June 2025 · 1 day: 4.1%June 2025 · 2–7 days: 20.2%June 2025 · 8–14 days: 6.1%June 2025 · 15–21 days: 2.9%June 2025 · 22–28 days: 2.3%June 2025 · > 28 days: 3.5%July 2025 · Same day: 55.1%July 2025 · 1 day: 5.5%July 2025 · 2–7 days: 20.9%July 2025 · 8–14 days: 7.9%July 2025 · 15–21 days: 3.7%July 2025 · 22–28 days: 3.1%July 2025 · > 28 days: 3.8%August 2025 · Same day: 56.3%August 2025 · 1 day: 7.0%August 2025 · 2–7 days: 17.2%August 2025 · 8–14 days: 7.3%August 2025 · 15–21 days: 5.1%August 2025 · 22–28 days: 2.7%August 2025 · > 28 days: 4.4%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.6%
Face-to-face %+1.4%
Telephone %+3.3%
Same-day %-0.6%
Appts per 1K-1.6%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly lower than the practice's trailing average, with 3030 appointments compared to the average of 3734.8. This represents a notable drop and should be investigated for underlying causes.

Several trends and step changes are worth noting. Firstly, the percentage of face-to-face appointments increased this month, rising by 3.3%. Secondly, the telephone appointment percentage increased by 7.3% month-on-month, which may indicate a shift in patient preference or operational changes. These shifts could be worth investigating to understand their impact on workflow and patient care.

To confirm or act on these signals, it would be useful to review the increase in telephone appointments to see if it aligns with any changes in staff availability or patient communication strategies. Additionally, investigating the rise in face-to-face appointments could provide insights into patient needs and operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 3030 · avg 3734.8 ± 194.3
f2fPct2025-07
value 58.4 · avg 54.6 ± 1.7
total2025-04
value 3325 · avg 3714.5 ± 152.2
phonePct2025-03
value 17.5 · avg 28.9 ± 3.1
phonePct2025-02
value 35.2 · avg 28.1 ± 2.6
total2025-01
value 4107 · avg 3631.6 ± 206.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-05
3.1 → 12.6 (+306.5%)
phonePct2025-03
35.2 → 17.5 (-50.3%)
triagePct2024-12
0 → 0 (-100%)
videoPct2024-11
0.2 → 3.5 (+1650%)
dnaRate2024-11
1.9 → 2.9 (+52.6%)
videoPct2024-09
10.4 → 0.2 (-98.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.28

Nurse FTE

1.93

Direct Patient Care FTE

0.93

Admin FTE

11.8

1 practices reporting · 100.0% coverage

Staff group mix

GP1.3 FTE · 8%
Nurse1.9 FTE · 12%
Direct Patient Care0.9 FTE · 6%
Admin11.8 FTE · 74%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.28 FTE · 7 headcount
Salaried1.28 FTE (100%) · 7 hc
Nurses1.93 FTE · 3 headcount
Practice Nurse1.28 FTE (66%) · 2 hc
Advanced / Specialist0.65 FTE (34%) · 1 hc
Admin / Non-clinical11.80 FTE · 19 headcount
Management2.35 FTE (20%) · 3 hc
Reception / Admin9.02 FTE (76%) · 15 hc
Other0.43 FTE (4%) · 1 hc
Direct Patient Care0.93 FTE · 2 headcount
HCA / Nursing Assistant0.61 FTE (66%) · 1 hc
Other0.32 FTE (34%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 0 FTEGP · 2024-04: 0 FTEGP · 2024-05: 0 FTEGP · 2024-06: 0 FTEGP · 2024-07: 0 FTEGP · 2024-08: 0 FTEGP · 2024-09: 0 FTEGP · 2024-10: 0 FTEGP · 2024-11: 0 FTEGP · 2024-12: 0 FTEGP · 2025-01: 0 FTEGP · 2025-02: 0 FTEGP · 2025-03: 0 FTEGP · 2025-04: 0 FTEGP · 2025-05: 0 FTEGP · 2025-06: 0 FTEGP · 2025-07: 0 FTEGP · 2025-08: 0 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 1 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 12 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 11 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 11 FTEAdmin · 2025-12: 11 FTEAdmin · 2026-01: 11 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good69.8%
Phone easy38.9%
Website easy1.0%
100.0% coverage

Prescribing volume

1.86

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.