GP Practice

Gilberdyke Health Centre

B81041

Compare to

Registered patients

6,194

NHS Digital list size

GP FTE

6.32

NHS Digital workforce

Patients per GP FTE

980

Items per patient

2.52

prescribing volume

GPPS overall good

84.0%

patient experience

Access KPIs · August 2025

Same-day %

61.2%

Month: August 2025

Appts per 1K patients

815

all bookings (incl. triage)

Patient contacts per 1K

798

F2F + phone + video only

28+ day backlog

3.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face43.1%
Telephone33.0%
Video / online21.9%
Triage24.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %61.2%43.0%+18.2%
Face-to-face %43.1%58.4%-15.3%
Telephone %33.0%21.9%+11.1%
Appts per 1K814.5479.7+334.8
Triage %24.5%8.7%+15.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080265278Same-day % · 2023-08: 45.8%Same-day % · 2023-09: 44.5%Same-day % · 2023-10: 44.1%Same-day % · 2023-11: 49.8%Same-day % · 2023-12: 49.1%Same-day % · 2024-01: 54.1%Same-day % · 2024-02: 50.5%Same-day % · 2024-03: 48.7%Same-day % · 2024-04: 53.0%Same-day % · 2024-05: 51.1%Same-day % · 2024-06: 51.7%Same-day % · 2024-07: 48.1%Same-day % · 2024-08: 48.2%Same-day % · 2024-09: 46.1%Same-day % · 2024-11: 47.8%Same-day % · 2024-12: 53.5%Same-day % · 2025-01: 50.4%Same-day % · 2025-02: 45.0%Same-day % · 2025-03: 49.3%Same-day % · 2025-04: 44.3%Same-day % · 2025-05: 52.8%Same-day % · 2025-06: 56.1%Same-day % · 2025-07: 54.4%Same-day % · 2025-08: 61.2%F2F % · 2023-08: 67.5%F2F % · 2023-09: 67.2%F2F % · 2023-10: 69.9%F2F % · 2023-11: 51.7%F2F % · 2023-12: 54.2%F2F % · 2024-01: 52.9%F2F % · 2024-02: 57.7%F2F % · 2024-03: 58.5%F2F % · 2024-04: 55.3%F2F % · 2024-05: 55.9%F2F % · 2024-06: 57.0%F2F % · 2024-07: 60.7%F2F % · 2024-08: 59.0%F2F % · 2024-09: 57.3%F2F % · 2024-11: 55.8%F2F % · 2024-12: 52.3%F2F % · 2025-01: 55.7%F2F % · 2025-02: 58.1%F2F % · 2025-03: 55.4%F2F % · 2025-04: 58.4%F2F % · 2025-05: 49.3%F2F % · 2025-06: 46.9%F2F % · 2025-07: 49.1%F2F % · 2025-08: 43.1%Phone % · 2023-08: 26.8%Phone % · 2023-09: 25.6%Phone % · 2023-10: 23.6%Phone % · 2023-11: 37.1%Phone % · 2023-12: 34.6%Phone % · 2024-01: 38.2%Phone % · 2024-02: 34.0%Phone % · 2024-03: 32.1%Phone % · 2024-04: 36.4%Phone % · 2024-05: 34.7%Phone % · 2024-06: 34.6%Phone % · 2024-07: 32.0%Phone % · 2024-08: 34.4%Phone % · 2024-09: 34.8%Phone % · 2024-11: 34.6%Phone % · 2024-12: 36.1%Phone % · 2025-01: 34.4%Phone % · 2025-02: 20.3%Phone % · 2025-03: 22.2%Phone % · 2025-04: 18.2%Phone % · 2025-05: 27.7%Phone % · 2025-06: 30.9%Phone % · 2025-07: 29.7%Phone % · 2025-08: 33.0%Video % · 2023-08: 0.9%Video % · 2023-09: 1.0%Video % · 2023-10: 1.7%Video % · 2023-11: 2.3%Video % · 2023-12: 2.3%Video % · 2024-01: 2.1%Video % · 2024-02: 3.5%Video % · 2024-03: 4.8%Video % · 2024-04: 4.9%Video % · 2024-05: 5.7%Video % · 2024-06: 5.6%Video % · 2024-07: 4.6%Video % · 2024-08: 3.4%Video % · 2024-09: 4.8%Video % · 2024-11: 5.6%Video % · 2024-12: 8.0%Video % · 2025-01: 7.3%Video % · 2025-02: 16.6%Video % · 2025-03: 19.8%Video % · 2025-04: 20.7%Video % · 2025-05: 20.1%Video % · 2025-06: 19.8%Video % · 2025-07: 18.8%Video % · 2025-08: 21.9%Triage % · 2023-08: 13.5%Triage % · 2023-09: 10.5%Triage % · 2023-10: 10.9%Triage % · 2023-11: 12.4%Triage % · 2023-12: 14.8%Triage % · 2024-01: 11.9%Triage % · 2024-02: 13.3%Triage % · 2024-03: 11.7%Triage % · 2024-04: 12.5%Triage % · 2024-05: 10.0%Triage % · 2024-06: 9.4%Triage % · 2024-07: 10.2%Triage % · 2024-08: 10.1%Triage % · 2024-09: 9.2%Triage % · 2024-11: 10.4%Triage % · 2024-12: 11.4%Triage % · 2025-01: 11.1%Triage % · 2025-02: 13.6%Triage % · 2025-03: 13.5%Triage % · 2025-04: 12.4%Triage % · 2025-05: 19.2%Triage % · 2025-06: 22.8%Triage % · 2025-07: 23.1%Triage % · 2025-08: 24.5%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-083,8654,6955,5256,3552023-08: 4,106 appointments2023-09: 4,803 appointments2023-10: 5,244 appointments2023-11: 4,971 appointments2023-12: 4,206 appointments2024-01: 5,583 appointments2024-02: 4,334 appointments2024-03: 4,479 appointments2024-04: 4,856 appointments2024-05: 4,944 appointments2024-06: 4,690 appointments2024-07: 4,674 appointments2024-08: 4,285 appointments2024-09: 4,534 appointments2024-11: 4,711 appointments2024-12: 4,404 appointments2025-01: 4,712 appointments2025-02: 4,212 appointments2025-03: 4,886 appointments2025-04: 5,239 appointments2025-05: 5,088 appointments2025-06: 5,384 appointments2025-07: 6,114 appointments2025-08: 5,045 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-086247588921,0262023-08: 662.9 appts per 1,000 patients2023-09: 775.4 appts per 1,000 patients2023-10: 846.6 appts per 1,000 patients2023-11: 802.6 appts per 1,000 patients2023-12: 679 appts per 1,000 patients2024-01: 901.4 appts per 1,000 patients2024-02: 699.7 appts per 1,000 patients2024-03: 723.1 appts per 1,000 patients2024-04: 784 appts per 1,000 patients2024-05: 798.2 appts per 1,000 patients2024-06: 757.2 appts per 1,000 patients2024-07: 754.6 appts per 1,000 patients2024-08: 691.8 appts per 1,000 patients2024-09: 732 appts per 1,000 patients2024-11: 760.6 appts per 1,000 patients2024-12: 711 appts per 1,000 patients2025-01: 760.7 appts per 1,000 patients2025-02: 680 appts per 1,000 patients2025-03: 788.8 appts per 1,000 patients2025-04: 845.8 appts per 1,000 patients2025-05: 821.4 appts per 1,000 patients2025-06: 869.2 appts per 1,000 patients2025-07: 987.1 appts per 1,000 patients2025-08: 814.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 45.8%August 2023 · 1 day: 6.0%August 2023 · 2–7 days: 13.6%August 2023 · 8–14 days: 9.2%August 2023 · 15–21 days: 6.4%August 2023 · 22–28 days: 10.1%August 2023 · > 28 days: 9.0%September 2023 · Same day: 44.5%September 2023 · 1 day: 3.3%September 2023 · 2–7 days: 13.2%September 2023 · 8–14 days: 12.8%September 2023 · 15–21 days: 9.0%September 2023 · 22–28 days: 8.0%September 2023 · > 28 days: 9.2%October 2023 · Same day: 44.1%October 2023 · 1 day: 4.7%October 2023 · 2–7 days: 11.3%October 2023 · 8–14 days: 18.3%October 2023 · 15–21 days: 8.3%October 2023 · 22–28 days: 6.9%October 2023 · > 28 days: 6.4%November 2023 · Same day: 49.8%November 2023 · 1 day: 5.7%November 2023 · 2–7 days: 12.2%November 2023 · 8–14 days: 11.7%November 2023 · 15–21 days: 6.4%November 2023 · 22–28 days: 4.4%November 2023 · > 28 days: 9.7%December 2023 · Same day: 49.1%December 2023 · 1 day: 5.2%December 2023 · 2–7 days: 10.7%December 2023 · 8–14 days: 13.5%December 2023 · 15–21 days: 5.7%December 2023 · 22–28 days: 6.3%December 2023 · > 28 days: 9.4%January 2024 · Same day: 54.1%January 2024 · 1 day: 5.5%January 2024 · 2–7 days: 10.1%January 2024 · 8–14 days: 7.5%January 2024 · 15–21 days: 5.8%January 2024 · 22–28 days: 6.1%January 2024 · > 28 days: 10.9%February 2024 · Same day: 50.5%February 2024 · 1 day: 5.6%February 2024 · 2–7 days: 12.5%February 2024 · 8–14 days: 7.5%February 2024 · 15–21 days: 6.0%February 2024 · 22–28 days: 8.5%February 2024 · > 28 days: 9.4%March 2024 · Same day: 48.7%March 2024 · 1 day: 6.8%March 2024 · 2–7 days: 11.0%March 2024 · 8–14 days: 6.2%March 2024 · 15–21 days: 3.3%March 2024 · 22–28 days: 9.1%March 2024 · > 28 days: 14.8%April 2024 · Same day: 53.0%April 2024 · 1 day: 5.7%April 2024 · 2–7 days: 9.7%April 2024 · 8–14 days: 4.7%April 2024 · 15–21 days: 4.9%April 2024 · 22–28 days: 7.1%April 2024 · > 28 days: 15.0%May 2024 · Same day: 51.1%May 2024 · 1 day: 5.6%May 2024 · 2–7 days: 8.8%May 2024 · 8–14 days: 10.5%May 2024 · 15–21 days: 7.2%May 2024 · 22–28 days: 5.7%May 2024 · > 28 days: 11.1%June 2024 · Same day: 51.7%June 2024 · 1 day: 4.2%June 2024 · 2–7 days: 14.0%June 2024 · 8–14 days: 9.1%June 2024 · 15–21 days: 4.5%June 2024 · 22–28 days: 5.3%June 2024 · > 28 days: 11.3%July 2024 · Same day: 48.1%July 2024 · 1 day: 7.7%July 2024 · 2–7 days: 16.3%July 2024 · 8–14 days: 9.6%July 2024 · 15–21 days: 4.9%July 2024 · 22–28 days: 4.6%July 2024 · > 28 days: 8.9%August 2024 · Same day: 48.2%August 2024 · 1 day: 5.4%August 2024 · 2–7 days: 10.5%August 2024 · 8–14 days: 10.8%August 2024 · 15–21 days: 6.3%August 2024 · 22–28 days: 5.8%August 2024 · > 28 days: 13.1%September 2024 · Same day: 46.1%September 2024 · 1 day: 5.4%September 2024 · 2–7 days: 14.5%September 2024 · 8–14 days: 12.9%September 2024 · 15–21 days: 5.9%September 2024 · 22–28 days: 7.3%September 2024 · > 28 days: 7.9%November 2024 · Same day: 47.8%November 2024 · 1 day: 5.3%November 2024 · 2–7 days: 15.8%November 2024 · 8–14 days: 13.8%November 2024 · 15–21 days: 6.5%November 2024 · 22–28 days: 5.0%November 2024 · > 28 days: 5.9%December 2024 · Same day: 53.5%December 2024 · 1 day: 6.2%December 2024 · 2–7 days: 15.8%December 2024 · 8–14 days: 10.8%December 2024 · 15–21 days: 5.5%December 2024 · 22–28 days: 5.0%December 2024 · > 28 days: 3.2%January 2025 · Same day: 50.4%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 10.7%January 2025 · 8–14 days: 13.0%January 2025 · 15–21 days: 8.1%January 2025 · 22–28 days: 6.2%January 2025 · > 28 days: 5.9%February 2025 · Same day: 45.0%February 2025 · 1 day: 6.0%February 2025 · 2–7 days: 9.9%February 2025 · 8–14 days: 14.6%February 2025 · 15–21 days: 12.2%February 2025 · 22–28 days: 7.8%February 2025 · > 28 days: 4.4%March 2025 · Same day: 49.3%March 2025 · 1 day: 5.2%March 2025 · 2–7 days: 12.9%March 2025 · 8–14 days: 12.3%March 2025 · 15–21 days: 8.1%March 2025 · 22–28 days: 8.1%March 2025 · > 28 days: 4.1%April 2025 · Same day: 44.3%April 2025 · 1 day: 9.0%April 2025 · 2–7 days: 12.2%April 2025 · 8–14 days: 6.6%April 2025 · 15–21 days: 12.2%April 2025 · 22–28 days: 8.9%April 2025 · > 28 days: 6.9%May 2025 · Same day: 52.8%May 2025 · 1 day: 7.7%May 2025 · 2–7 days: 12.7%May 2025 · 8–14 days: 6.8%May 2025 · 15–21 days: 7.8%May 2025 · 22–28 days: 4.9%May 2025 · > 28 days: 7.1%June 2025 · Same day: 56.1%June 2025 · 1 day: 5.3%June 2025 · 2–7 days: 11.1%June 2025 · 8–14 days: 7.6%June 2025 · 15–21 days: 8.3%June 2025 · 22–28 days: 5.7%June 2025 · > 28 days: 5.8%July 2025 · Same day: 54.4%July 2025 · 1 day: 4.9%July 2025 · 2–7 days: 13.4%July 2025 · 8–14 days: 13.1%July 2025 · 15–21 days: 5.9%July 2025 · 22–28 days: 4.9%July 2025 · > 28 days: 3.4%August 2025 · Same day: 61.2%August 2025 · 1 day: 5.0%August 2025 · 2–7 days: 10.9%August 2025 · 8–14 days: 6.0%August 2025 · 15–21 days: 8.6%August 2025 · 22–28 days: 4.5%August 2025 · > 28 days: 3.7%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+2%
Face-to-face %-5.2%
Telephone %+9.7%
Same-day %+5%
Appts per 1K+2%
Triage %+13.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 43.1%, significantly below the practice's trailing average of 54.8%. This is the most notable deviation from the usual pattern.

Several trends are worth watching. The percentage of phone appointments rose by 9.7% month-on-month, while the triage percentage increased by 13.5%. The DNA rate has been falling steadily, down by 5.4% month-on-month.

To investigate, review the phone-mix shift in 2025-02, which saw a 41% drop in phone appointments. Also, verify if the face-to-face dip in 2025-08 is due to a recording artefact or a genuine change in practice.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 24.5 · avg 13.9 ± 4.8
sameDayPct2025-08
value 61.2 · avg 49.7 ± 3.7
f2fPct2025-08
value 43.1 · avg 54.8 ± 4.2
dnaRate2025-08
value 1.4 · avg 2.1 ± 0.3
triagePct2025-07
value 23.1 · avg 12.8 ± 4
total2025-07
value 6114 · avg 4734.9 ± 348.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-05
18.2 → 27.7 (+52.2%)
triagePct2025-05
12.4 → 19.2 (+55%)
videoPct2025-02
7.3 → 16.6 (+127.4%)
phonePct2025-02
34.4 → 20.3 (-41%)
videoPct2024-12
5.6 → 8 (+42.9%)
videoPct2024-09
3.4 → 4.8 (+41.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

6.32

Nurse FTE

3.08

Direct Patient Care FTE

3.6

Admin FTE

7.07

1 practices reporting · 100.0% coverage

Staff group mix

GP6.3 FTE · 31%
Nurse3.1 FTE · 15%
Direct Patient Care3.6 FTE · 18%
Admin7.1 FTE · 35%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.32 FTE · 10 headcount
Partner2.80 FTE (44%) · 5 hc
Training (ST/F)3.31 FTE (52%) · 4 hc
Retainer0.21 FTE (3%) · 1 hc
Nurses3.07 FTE · 5 headcount
Practice Nurse1.85 FTE (60%) · 3 hc
Advanced / Specialist1.22 FTE (40%) · 2 hc
Admin / Non-clinical7.07 FTE · 10 headcount
Management1.33 FTE (19%) · 2 hc
Reception / Admin3.87 FTE (55%) · 5 hc
Estates / Ancillary0.27 FTE (4%) · 1 hc
Other1.60 FTE (23%) · 2 hc
Direct Patient Care3.60 FTE · 6 headcount
HCA / Nursing Assistant0.80 FTE (22%) · 1 hc
Other2.80 FTE (78%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032579GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.0%
Phone easy47.3%
Website easy1.2%
100.0% coverage

Prescribing volume

2.52

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.