GP Practice

Stainland Road Medical Centre

B84009

Compare to

Registered patients

11,540

NHS Digital list size

GP FTE

10.57

NHS Digital workforce

Patients per GP FTE

1,092

Items per patient

1.85

prescribing volume

GPPS overall good

89.5%

patient experience

Access KPIs · August 2025

Same-day %

37.6%

Month: August 2025

Appts per 1K patients

493

all bookings (incl. triage)

Patient contacts per 1K

481

F2F + phone + video only

28+ day backlog

16.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face63.3%
Telephone31.2%
Video / online2.9%
Triage0.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %37.6%43.0%-5.4%
Face-to-face %63.3%58.4%+4.9%
Telephone %31.2%21.9%+9.3%
Appts per 1K493.4479.7+13.7
Triage %0.2%8.7%-8.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080275582Same-day % · 2023-08: 38.0%Same-day % · 2023-09: 33.1%Same-day % · 2023-10: 36.0%Same-day % · 2023-11: 37.1%Same-day % · 2023-12: 40.1%Same-day % · 2024-01: 37.0%Same-day % · 2024-02: 37.0%Same-day % · 2024-03: 35.5%Same-day % · 2024-04: 36.9%Same-day % · 2024-05: 34.0%Same-day % · 2024-06: 34.8%Same-day % · 2024-07: 38.6%Same-day % · 2024-08: 37.7%Same-day % · 2024-09: 35.9%Same-day % · 2024-11: 34.3%Same-day % · 2024-12: 40.0%Same-day % · 2025-01: 35.6%Same-day % · 2025-02: 34.8%Same-day % · 2025-03: 34.6%Same-day % · 2025-04: 36.2%Same-day % · 2025-05: 39.1%Same-day % · 2025-06: 39.3%Same-day % · 2025-07: 39.5%Same-day % · 2025-08: 37.6%F2F % · 2023-08: 68.5%F2F % · 2023-09: 70.8%F2F % · 2023-10: 69.9%F2F % · 2023-11: 72.8%F2F % · 2023-12: 67.7%F2F % · 2024-01: 69.0%F2F % · 2024-02: 71.0%F2F % · 2024-03: 69.3%F2F % · 2024-04: 68.7%F2F % · 2024-05: 67.3%F2F % · 2024-06: 67.2%F2F % · 2024-07: 65.4%F2F % · 2024-08: 64.8%F2F % · 2024-09: 65.4%F2F % · 2024-11: 67.8%F2F % · 2024-12: 62.8%F2F % · 2025-01: 67.6%F2F % · 2025-02: 68.4%F2F % · 2025-03: 69.8%F2F % · 2025-04: 73.0%F2F % · 2025-05: 68.4%F2F % · 2025-06: 64.5%F2F % · 2025-07: 67.0%F2F % · 2025-08: 63.3%Phone % · 2023-08: 28.9%Phone % · 2023-09: 26.3%Phone % · 2023-10: 25.9%Phone % · 2023-11: 23.7%Phone % · 2023-12: 29.0%Phone % · 2024-01: 28.5%Phone % · 2024-02: 26.7%Phone % · 2024-03: 28.3%Phone % · 2024-04: 28.9%Phone % · 2024-05: 29.4%Phone % · 2024-06: 29.3%Phone % · 2024-07: 28.4%Phone % · 2024-08: 29.4%Phone % · 2024-09: 28.4%Phone % · 2024-11: 27.2%Phone % · 2024-12: 31.8%Phone % · 2025-01: 27.9%Phone % · 2025-02: 25.8%Phone % · 2025-03: 24.9%Phone % · 2025-04: 21.9%Phone % · 2025-05: 26.3%Phone % · 2025-06: 29.0%Phone % · 2025-07: 26.2%Phone % · 2025-08: 31.2%Video % · 2023-08: 0.8%Video % · 2023-09: 0.8%Video % · 2023-10: 1.0%Video % · 2023-11: 0.8%Video % · 2023-12: 0.7%Video % · 2024-01: 0.8%Video % · 2024-02: 0.8%Video % · 2024-03: 0.9%Video % · 2024-04: 0.8%Video % · 2024-05: 0.8%Video % · 2024-06: 1.0%Video % · 2024-07: 3.7%Video % · 2024-08: 4.3%Video % · 2024-09: 4.0%Video % · 2024-11: 3.8%Video % · 2024-12: 3.1%Video % · 2025-01: 2.8%Video % · 2025-02: 4.1%Video % · 2025-03: 3.2%Video % · 2025-04: 3.7%Video % · 2025-05: 2.8%Video % · 2025-06: 3.7%Video % · 2025-07: 4.2%Video % · 2025-08: 2.9%Triage % · 2023-08: 7.5%Triage % · 2023-09: 5.3%Triage % · 2023-10: 6.7%Triage % · 2023-11: 0.1%Triage % · 2023-12: 0.2%Triage % · 2024-01: 0.2%Triage % · 2024-02: 0.1%Triage % · 2024-03: 0.1%Triage % · 2024-04: 0.1%Triage % · 2024-05: 0.1%Triage % · 2024-06: 0.2%Triage % · 2024-07: 0.1%Triage % · 2024-08: 0.1%Triage % · 2024-09: 0.2%Triage % · 2024-11: 0.2%Triage % · 2024-12: 0.2%Triage % · 2025-01: 0.1%Triage % · 2025-02: 0.2%Triage % · 2025-03: 0.1%Triage % · 2025-04: 0.2%Triage % · 2025-05: 0.1%Triage % · 2025-06: 0.2%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-085,1055,9916,8777,7632023-08: 6,093 appointments2023-09: 6,520 appointments2023-10: 6,521 appointments2023-11: 7,308 appointments2023-12: 5,362 appointments2024-01: 7,506 appointments2024-02: 6,975 appointments2024-03: 6,429 appointments2024-04: 6,291 appointments2024-05: 6,362 appointments2024-06: 5,812 appointments2024-07: 6,762 appointments2024-08: 6,276 appointments2024-09: 6,476 appointments2024-11: 6,558 appointments2024-12: 5,766 appointments2025-01: 7,131 appointments2025-02: 6,272 appointments2025-03: 6,306 appointments2025-04: 5,913 appointments2025-05: 5,764 appointments2025-06: 6,135 appointments2025-07: 6,456 appointments2025-08: 5,694 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084425195966732023-08: 528 appts per 1,000 patients2023-09: 565 appts per 1,000 patients2023-10: 565.1 appts per 1,000 patients2023-11: 633.3 appts per 1,000 patients2023-12: 464.6 appts per 1,000 patients2024-01: 650.4 appts per 1,000 patients2024-02: 604.4 appts per 1,000 patients2024-03: 557.1 appts per 1,000 patients2024-04: 545.1 appts per 1,000 patients2024-05: 551.3 appts per 1,000 patients2024-06: 503.6 appts per 1,000 patients2024-07: 586 appts per 1,000 patients2024-08: 543.8 appts per 1,000 patients2024-09: 561.2 appts per 1,000 patients2024-11: 568.3 appts per 1,000 patients2024-12: 499.7 appts per 1,000 patients2025-01: 617.9 appts per 1,000 patients2025-02: 543.5 appts per 1,000 patients2025-03: 546.4 appts per 1,000 patients2025-04: 512.4 appts per 1,000 patients2025-05: 499.5 appts per 1,000 patients2025-06: 531.6 appts per 1,000 patients2025-07: 559.4 appts per 1,000 patients2025-08: 493.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 38.0%August 2023 · 1 day: 8.1%August 2023 · 2–7 days: 15.6%August 2023 · 8–14 days: 10.0%August 2023 · 15–21 days: 6.9%August 2023 · 22–28 days: 9.5%August 2023 · > 28 days: 11.9%September 2023 · Same day: 33.1%September 2023 · 1 day: 9.4%September 2023 · 2–7 days: 26.2%September 2023 · 8–14 days: 8.9%September 2023 · 15–21 days: 8.2%September 2023 · 22–28 days: 6.1%September 2023 · > 28 days: 8.1%October 2023 · Same day: 36.0%October 2023 · 1 day: 8.0%October 2023 · 2–7 days: 17.6%October 2023 · 8–14 days: 12.0%October 2023 · 15–21 days: 8.0%October 2023 · 22–28 days: 8.8%October 2023 · > 28 days: 9.7%November 2023 · Same day: 37.1%November 2023 · 1 day: 8.9%November 2023 · 2–7 days: 17.8%November 2023 · 8–14 days: 11.3%November 2023 · 15–21 days: 13.0%November 2023 · 22–28 days: 5.3%November 2023 · > 28 days: 6.6%December 2023 · Same day: 40.1%December 2023 · 1 day: 10.3%December 2023 · 2–7 days: 17.0%December 2023 · 8–14 days: 8.5%December 2023 · 15–21 days: 7.3%December 2023 · 22–28 days: 8.6%December 2023 · > 28 days: 8.1%January 2024 · Same day: 37.0%January 2024 · 1 day: 10.8%January 2024 · 2–7 days: 18.1%January 2024 · 8–14 days: 12.3%January 2024 · 15–21 days: 6.9%January 2024 · 22–28 days: 7.3%January 2024 · > 28 days: 7.6%February 2024 · Same day: 37.0%February 2024 · 1 day: 11.2%February 2024 · 2–7 days: 19.5%February 2024 · 8–14 days: 10.8%February 2024 · 15–21 days: 10.3%February 2024 · 22–28 days: 5.8%February 2024 · > 28 days: 5.5%March 2024 · Same day: 35.5%March 2024 · 1 day: 9.6%March 2024 · 2–7 days: 18.7%March 2024 · 8–14 days: 12.2%March 2024 · 15–21 days: 11.6%March 2024 · 22–28 days: 5.3%March 2024 · > 28 days: 7.2%April 2024 · Same day: 36.9%April 2024 · 1 day: 9.5%April 2024 · 2–7 days: 16.6%April 2024 · 8–14 days: 10.3%April 2024 · 15–21 days: 10.4%April 2024 · 22–28 days: 7.8%April 2024 · > 28 days: 8.3%May 2024 · Same day: 34.0%May 2024 · 1 day: 10.5%May 2024 · 2–7 days: 18.0%May 2024 · 8–14 days: 11.4%May 2024 · 15–21 days: 13.4%May 2024 · 22–28 days: 6.3%May 2024 · > 28 days: 6.4%June 2024 · Same day: 34.8%June 2024 · 1 day: 10.5%June 2024 · 2–7 days: 16.9%June 2024 · 8–14 days: 8.8%June 2024 · 15–21 days: 11.8%June 2024 · 22–28 days: 8.1%June 2024 · > 28 days: 9.1%July 2024 · Same day: 38.6%July 2024 · 1 day: 9.4%July 2024 · 2–7 days: 17.1%July 2024 · 8–14 days: 9.2%July 2024 · 15–21 days: 8.0%July 2024 · 22–28 days: 10.5%July 2024 · > 28 days: 7.2%August 2024 · Same day: 37.7%August 2024 · 1 day: 11.2%August 2024 · 2–7 days: 16.6%August 2024 · 8–14 days: 7.2%August 2024 · 15–21 days: 5.6%August 2024 · 22–28 days: 8.2%August 2024 · > 28 days: 13.4%September 2024 · Same day: 35.9%September 2024 · 1 day: 11.5%September 2024 · 2–7 days: 18.8%September 2024 · 8–14 days: 6.9%September 2024 · 15–21 days: 5.1%September 2024 · 22–28 days: 8.4%September 2024 · > 28 days: 13.3%November 2024 · Same day: 34.3%November 2024 · 1 day: 9.0%November 2024 · 2–7 days: 17.3%November 2024 · 8–14 days: 10.6%November 2024 · 15–21 days: 6.0%November 2024 · 22–28 days: 5.9%November 2024 · > 28 days: 16.8%December 2024 · Same day: 40.0%December 2024 · 1 day: 9.4%December 2024 · 2–7 days: 16.9%December 2024 · 8–14 days: 8.6%December 2024 · 15–21 days: 4.3%December 2024 · 22–28 days: 6.1%December 2024 · > 28 days: 14.9%January 2025 · Same day: 35.6%January 2025 · 1 day: 10.1%January 2025 · 2–7 days: 16.7%January 2025 · 8–14 days: 8.8%January 2025 · 15–21 days: 8.8%January 2025 · 22–28 days: 7.0%January 2025 · > 28 days: 13.1%February 2025 · Same day: 34.8%February 2025 · 1 day: 9.6%February 2025 · 2–7 days: 16.8%February 2025 · 8–14 days: 11.5%February 2025 · 15–21 days: 9.9%February 2025 · 22–28 days: 8.8%February 2025 · > 28 days: 8.7%March 2025 · Same day: 34.6%March 2025 · 1 day: 9.2%March 2025 · 2–7 days: 15.2%March 2025 · 8–14 days: 10.5%March 2025 · 15–21 days: 7.8%March 2025 · 22–28 days: 10.9%March 2025 · > 28 days: 11.8%April 2025 · Same day: 36.2%April 2025 · 1 day: 9.6%April 2025 · 2–7 days: 13.4%April 2025 · 8–14 days: 9.6%April 2025 · 15–21 days: 8.7%April 2025 · 22–28 days: 11.0%April 2025 · > 28 days: 11.5%May 2025 · Same day: 39.1%May 2025 · 1 day: 8.5%May 2025 · 2–7 days: 12.8%May 2025 · 8–14 days: 7.8%May 2025 · 15–21 days: 7.2%May 2025 · 22–28 days: 11.6%May 2025 · > 28 days: 13.0%June 2025 · Same day: 39.3%June 2025 · 1 day: 8.0%June 2025 · 2–7 days: 13.6%June 2025 · 8–14 days: 9.2%June 2025 · 15–21 days: 8.3%June 2025 · 22–28 days: 7.0%June 2025 · > 28 days: 14.6%July 2025 · Same day: 39.5%July 2025 · 1 day: 9.7%July 2025 · 2–7 days: 12.0%July 2025 · 8–14 days: 7.9%July 2025 · 15–21 days: 6.7%July 2025 · 22–28 days: 13.4%July 2025 · > 28 days: 10.7%August 2025 · Same day: 37.6%August 2025 · 1 day: 8.8%August 2025 · 2–7 days: 12.5%August 2025 · 8–14 days: 6.4%August 2025 · 15–21 days: 7.2%August 2025 · 22–28 days: 11.0%August 2025 · > 28 days: 16.4%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 65/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (13.9% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %-2.3%
Telephone %+5.1%
Same-day %+1.9%
Appts per 1K-0.5%
Triage %+3.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's face-to-face percentage dropped to 63.3%, which is 2.3% below the trailing average. This is the most significant deviation from the practice's usual performance this month.

Several trends are worth noting. The telephone percentage has increased by 5.1% month-on-month, which could indicate a shift in patient preference or operational changes. The triage percentage has also risen by 3.1% month-on-month, suggesting an increase in the use of triage processes. The video percentage saw a notable drop of 31% in August, which could reflect a return to pre-pandemic norms.

To investigate these trends, the practice manager should review the shift in phone usage to determine if it aligns with any system changes or patient feedback. Additionally, verifying the significant drop in video appointments in August is advisable to ensure it is not an artefact of data recording.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-04
value 21.9 · avg 28.3 ± 1.7
f2fPct2025-04
value 73 · avg 67 ± 2
phonePct2025-03
value 24.9 · avg 28.5 ± 1.5
phonePct2025-02
value 25.8 · avg 28.7 ± 1.2
sameDayPct2024-12
value 40 · avg 36.6 ± 1.7
phonePct2024-12
value 31.8 · avg 28.1 ± 1.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
4.2 → 2.9 (-31%)
videoPct2025-06
2.8 → 3.7 (+32.1%)
triagePct2025-06
0.1 → 0.2 (+61.1%)
triagePct2025-05
0.2 → 0.1 (-40.2%)
triagePct2025-04
0.1 → 0.2 (+42.2%)
videoPct2025-02
2.8 → 4.1 (+46.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2019-10-24 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2019-10-24.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.57

Nurse FTE

4

Direct Patient Care FTE

1.33

Admin FTE

16.57

1 practices reporting · 100.0% coverage

Staff group mix

GP10.6 FTE · 33%
Nurse4.0 FTE · 12%
Direct Patient Care1.3 FTE · 4%
Admin16.6 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.58 FTE · 13 headcount
Partner3.73 FTE (35%) · 5 hc
Salaried0.44 FTE (4%) · 1 hc
Training (ST/F)6.41 FTE (61%) · 7 hc
Nurses4.00 FTE · 4 headcount
Practice Nurse2.00 FTE (50%) · 2 hc
Advanced / Specialist2.00 FTE (50%) · 2 hc
Admin / Non-clinical16.57 FTE · 22 headcount
Management2.96 FTE (18%) · 4 hc
Reception / Admin11.68 FTE (70%) · 16 hc
Other1.93 FTE (12%) · 2 hc
Direct Patient Care1.33 FTE · 3 headcount
HCA / Nursing Assistant0.80 FTE (60%) · 1 hc
Other0.53 FTE (40%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061319GP · 2024-03: 11 FTEGP · 2024-04: 11 FTEGP · 2024-05: 11 FTEGP · 2024-06: 11 FTEGP · 2024-07: 11 FTEGP · 2024-08: 10 FTEGP · 2024-09: 10 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 10 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 14 FTEGP · 2025-09: 14 FTEGP · 2025-10: 14 FTEGP · 2025-11: 13 FTEGP · 2025-12: 13 FTEGP · 2026-01: 13 FTEGP · 2026-02: 12 FTEGP · 2026-03: 11 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 6 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 5 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 17 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 17 FTEAdmin · 2024-08: 17 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 16 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 16 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.5%
Phone easy14.3%
Website easy91.9%
100.0% coverage

Prescribing volume

1.85

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.