GP Practice

Longroyde Surgery

B84623

Compare to

Registered patients

5,126

NHS Digital list size

GP FTE

2.23

NHS Digital workforce

Patients per GP FTE

2,299

Items per patient

1.85

prescribing volume

GPPS overall good

95.2%

patient experience

Access KPIs · August 2025

Same-day %

46.1%

Month: August 2025

Appts per 1K patients

430

all bookings (incl. triage)

Patient contacts per 1K

429

F2F + phone + video only

28+ day backlog

5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face76.8%
Telephone14.3%
Video / online8.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %46.1%43.0%+3.1%
Face-to-face %76.8%58.4%+18.4%
Telephone %14.3%21.9%-7.6%
Appts per 1K429.6479.7-50.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803468103Same-day % · 2023-08: 39.1%Same-day % · 2023-09: 27.6%Same-day % · 2023-10: 39.9%Same-day % · 2023-11: 37.7%Same-day % · 2023-12: 40.9%Same-day % · 2024-01: 38.4%Same-day % · 2024-02: 42.6%Same-day % · 2024-03: 40.9%Same-day % · 2024-04: 42.9%Same-day % · 2024-05: 43.1%Same-day % · 2024-06: 42.6%Same-day % · 2024-07: 44.3%Same-day % · 2024-08: 42.7%Same-day % · 2024-09: 45.0%Same-day % · 2024-11: 42.8%Same-day % · 2024-12: 44.3%Same-day % · 2025-01: 38.9%Same-day % · 2025-02: 37.6%Same-day % · 2025-03: 40.9%Same-day % · 2025-04: 42.1%Same-day % · 2025-05: 42.6%Same-day % · 2025-06: 40.2%Same-day % · 2025-07: 40.0%Same-day % · 2025-08: 46.1%F2F % · 2023-08: 88.9%F2F % · 2023-09: 91.7%F2F % · 2023-10: 88.5%F2F % · 2023-11: 89.3%F2F % · 2023-12: 86.6%F2F % · 2024-01: 86.7%F2F % · 2024-02: 83.4%F2F % · 2024-03: 83.0%F2F % · 2024-04: 81.5%F2F % · 2024-05: 81.4%F2F % · 2024-06: 81.3%F2F % · 2024-07: 80.2%F2F % · 2024-08: 81.8%F2F % · 2024-09: 77.4%F2F % · 2024-11: 78.8%F2F % · 2024-12: 79.5%F2F % · 2025-01: 81.5%F2F % · 2025-02: 80.0%F2F % · 2025-03: 79.7%F2F % · 2025-04: 78.0%F2F % · 2025-05: 79.8%F2F % · 2025-06: 78.3%F2F % · 2025-07: 80.8%F2F % · 2025-08: 76.8%Phone % · 2023-08: 10.8%Phone % · 2023-09: 8.1%Phone % · 2023-10: 11.2%Phone % · 2023-11: 9.5%Phone % · 2023-12: 2.5%Phone % · 2024-01: 3.2%Phone % · 2024-02: 7.7%Phone % · 2024-03: 10.1%Phone % · 2024-04: 8.8%Phone % · 2024-05: 9.4%Phone % · 2024-06: 8.0%Phone % · 2024-07: 9.3%Phone % · 2024-08: 6.7%Phone % · 2024-09: 11.0%Phone % · 2024-11: 8.5%Phone % · 2024-12: 9.7%Phone % · 2025-01: 8.4%Phone % · 2025-02: 10.4%Phone % · 2025-03: 12.3%Phone % · 2025-04: 11.8%Phone % · 2025-05: 10.0%Phone % · 2025-06: 10.1%Phone % · 2025-07: 7.3%Phone % · 2025-08: 14.3%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.9%Video % · 2023-12: 10.5%Video % · 2024-01: 9.8%Video % · 2024-02: 8.9%Video % · 2024-03: 6.9%Video % · 2024-04: 9.1%Video % · 2024-05: 8.8%Video % · 2024-06: 10.6%Video % · 2024-07: 10.4%Video % · 2024-08: 9.8%Video % · 2024-09: 11.2%Video % · 2024-11: 12.5%Video % · 2024-12: 10.6%Video % · 2025-01: 9.9%Video % · 2025-02: 9.5%Video % · 2025-03: 7.9%Video % · 2025-04: 10.1%Video % · 2025-05: 9.7%Video % · 2025-06: 11.0%Video % · 2025-07: 11.4%Video % · 2025-08: 8.7%Triage % · 2023-08: 5.2%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.3%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,7792,0422,3052,5682023-08: 1,992 appointments2023-09: 2,492 appointments2023-10: 2,086 appointments2023-11: 2,025 appointments2023-12: 1,855 appointments2024-01: 2,244 appointments2024-02: 2,124 appointments2024-03: 2,109 appointments2024-04: 2,059 appointments2024-05: 2,085 appointments2024-06: 2,041 appointments2024-07: 2,336 appointments2024-08: 2,040 appointments2024-09: 2,220 appointments2024-11: 2,157 appointments2024-12: 2,080 appointments2025-01: 2,381 appointments2025-02: 2,173 appointments2025-03: 2,407 appointments2025-04: 2,277 appointments2025-05: 2,197 appointments2025-06: 2,348 appointments2025-07: 2,305 appointments2025-08: 2,202 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083473984505012023-08: 388.6 appts per 1,000 patients2023-09: 486.1 appts per 1,000 patients2023-10: 406.9 appts per 1,000 patients2023-11: 395 appts per 1,000 patients2023-12: 361.9 appts per 1,000 patients2024-01: 437.8 appts per 1,000 patients2024-02: 414.4 appts per 1,000 patients2024-03: 411.4 appts per 1,000 patients2024-04: 401.7 appts per 1,000 patients2024-05: 406.7 appts per 1,000 patients2024-06: 398.2 appts per 1,000 patients2024-07: 455.7 appts per 1,000 patients2024-08: 398 appts per 1,000 patients2024-09: 433.1 appts per 1,000 patients2024-11: 420.8 appts per 1,000 patients2024-12: 405.8 appts per 1,000 patients2025-01: 464.5 appts per 1,000 patients2025-02: 423.9 appts per 1,000 patients2025-03: 469.6 appts per 1,000 patients2025-04: 444.2 appts per 1,000 patients2025-05: 428.6 appts per 1,000 patients2025-06: 458.1 appts per 1,000 patients2025-07: 449.7 appts per 1,000 patients2025-08: 429.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 39.1%August 2023 · 1 day: 13.3%August 2023 · 2–7 days: 21.5%August 2023 · 8–14 days: 7.4%August 2023 · 15–21 days: 3.8%August 2023 · 22–28 days: 4.4%August 2023 · > 28 days: 10.4%September 2023 · Same day: 27.6%September 2023 · 1 day: 6.5%September 2023 · 2–7 days: 27.9%September 2023 · 8–14 days: 15.4%September 2023 · 15–21 days: 10.5%September 2023 · 22–28 days: 5.7%September 2023 · > 28 days: 6.3%October 2023 · Same day: 39.9%October 2023 · 1 day: 8.8%October 2023 · 2–7 days: 25.5%October 2023 · 8–14 days: 9.6%October 2023 · 15–21 days: 6.5%October 2023 · 22–28 days: 4.2%October 2023 · > 28 days: 5.5%November 2023 · Same day: 37.7%November 2023 · 1 day: 9.8%November 2023 · 2–7 days: 29.5%November 2023 · 8–14 days: 10.1%November 2023 · 15–21 days: 5.3%November 2023 · 22–28 days: 4.0%November 2023 · > 28 days: 3.5%December 2023 · Same day: 40.9%December 2023 · 1 day: 8.2%December 2023 · 2–7 days: 29.3%December 2023 · 8–14 days: 9.6%December 2023 · 15–21 days: 4.2%December 2023 · 22–28 days: 3.0%December 2023 · > 28 days: 4.9%January 2024 · Same day: 38.4%January 2024 · 1 day: 6.3%January 2024 · 2–7 days: 32.5%January 2024 · 8–14 days: 9.2%January 2024 · 15–21 days: 5.0%January 2024 · 22–28 days: 3.2%January 2024 · > 28 days: 5.4%February 2024 · Same day: 42.6%February 2024 · 1 day: 4.6%February 2024 · 2–7 days: 30.4%February 2024 · 8–14 days: 10.0%February 2024 · 15–21 days: 5.0%February 2024 · 22–28 days: 3.6%February 2024 · > 28 days: 3.8%March 2024 · Same day: 40.9%March 2024 · 1 day: 6.7%March 2024 · 2–7 days: 30.7%March 2024 · 8–14 days: 9.0%March 2024 · 15–21 days: 3.7%March 2024 · 22–28 days: 4.1%March 2024 · > 28 days: 5.0%April 2024 · Same day: 42.9%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 30.2%April 2024 · 8–14 days: 11.4%April 2024 · 15–21 days: 2.3%April 2024 · 22–28 days: 2.5%April 2024 · > 28 days: 4.4%May 2024 · Same day: 43.1%May 2024 · 1 day: 5.1%May 2024 · 2–7 days: 27.0%May 2024 · 8–14 days: 13.0%May 2024 · 15–21 days: 4.8%May 2024 · 22–28 days: 2.6%May 2024 · > 28 days: 4.4%June 2024 · Same day: 42.6%June 2024 · 1 day: 3.8%June 2024 · 2–7 days: 30.3%June 2024 · 8–14 days: 11.4%June 2024 · 15–21 days: 4.6%June 2024 · 22–28 days: 3.1%June 2024 · > 28 days: 4.2%July 2024 · Same day: 44.3%July 2024 · 1 day: 6.4%July 2024 · 2–7 days: 28.9%July 2024 · 8–14 days: 9.3%July 2024 · 15–21 days: 4.1%July 2024 · 22–28 days: 3.3%July 2024 · > 28 days: 3.7%August 2024 · Same day: 42.7%August 2024 · 1 day: 5.4%August 2024 · 2–7 days: 29.1%August 2024 · 8–14 days: 9.2%August 2024 · 15–21 days: 4.9%August 2024 · 22–28 days: 3.1%August 2024 · > 28 days: 5.5%September 2024 · Same day: 45.0%September 2024 · 1 day: 7.4%September 2024 · 2–7 days: 24.9%September 2024 · 8–14 days: 11.1%September 2024 · 15–21 days: 4.0%September 2024 · 22–28 days: 2.7%September 2024 · > 28 days: 5.0%November 2024 · Same day: 42.8%November 2024 · 1 day: 7.0%November 2024 · 2–7 days: 24.8%November 2024 · 8–14 days: 9.7%November 2024 · 15–21 days: 6.1%November 2024 · 22–28 days: 4.4%November 2024 · > 28 days: 5.1%December 2024 · Same day: 44.3%December 2024 · 1 day: 7.6%December 2024 · 2–7 days: 20.2%December 2024 · 8–14 days: 11.8%December 2024 · 15–21 days: 5.5%December 2024 · 22–28 days: 3.4%December 2024 · > 28 days: 7.2%January 2025 · Same day: 38.9%January 2025 · 1 day: 6.7%January 2025 · 2–7 days: 30.5%January 2025 · 8–14 days: 9.6%January 2025 · 15–21 days: 5.8%January 2025 · 22–28 days: 4.2%January 2025 · > 28 days: 4.3%February 2025 · Same day: 37.6%February 2025 · 1 day: 4.3%February 2025 · 2–7 days: 27.4%February 2025 · 8–14 days: 19.3%February 2025 · 15–21 days: 4.3%February 2025 · 22–28 days: 3.5%February 2025 · > 28 days: 3.6%March 2025 · Same day: 40.9%March 2025 · 1 day: 3.8%March 2025 · 2–7 days: 21.8%March 2025 · 8–14 days: 16.9%March 2025 · 15–21 days: 6.1%March 2025 · 22–28 days: 3.0%March 2025 · > 28 days: 7.5%April 2025 · Same day: 42.1%April 2025 · 1 day: 6.2%April 2025 · 2–7 days: 20.5%April 2025 · 8–14 days: 16.0%April 2025 · 15–21 days: 5.1%April 2025 · 22–28 days: 3.5%April 2025 · > 28 days: 6.6%May 2025 · Same day: 42.6%May 2025 · 1 day: 5.9%May 2025 · 2–7 days: 20.7%May 2025 · 8–14 days: 18.2%May 2025 · 15–21 days: 4.6%May 2025 · 22–28 days: 3.1%May 2025 · > 28 days: 5.0%June 2025 · Same day: 40.2%June 2025 · 1 day: 5.1%June 2025 · 2–7 days: 24.9%June 2025 · 8–14 days: 16.2%June 2025 · 15–21 days: 5.4%June 2025 · 22–28 days: 3.0%June 2025 · > 28 days: 5.3%July 2025 · Same day: 40.0%July 2025 · 1 day: 7.9%July 2025 · 2–7 days: 24.4%July 2025 · 8–14 days: 13.9%July 2025 · 15–21 days: 6.1%July 2025 · 22–28 days: 3.1%July 2025 · > 28 days: 4.6%August 2025 · Same day: 46.1%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 16.6%August 2025 · 8–14 days: 15.0%August 2025 · 15–21 days: 6.9%August 2025 · 22–28 days: 4.4%August 2025 · > 28 days: 5.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 49/100
  • High demand (>400 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %-0.3%
Telephone %-0.9%
Same-day %+1.2%
Appts per 1K-1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the phone percentage of appointments rose significantly to 14.3%, up from the practice's trailing average of 9.6%. This is a notable increase of 50% from the previous month.

Several trends and step changes are worth noting. Firstly, the phone percentage of appointments saw a substantial increase of 95.9% in 2025-08. Additionally, the DNA rate increased by 65.4% in 2025-07. These shifts may indicate a workflow change or an increase in operational pressure.

To investigate these changes, review whether the phone-mix shift in 2025-08 aligns with any system changes or staff adjustments. Also, verify if the DNA rate increase in 2025-07 correlates with any specific events or patient communication issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 14.3 · avg 9.6 ± 1.6
f2fPct2025-08
value 76.8 · avg 79.6 ± 1.3
dnaRate2025-06
value 2.6 · avg 4 ± 0.6
phonePct2025-03
value 12.3 · avg 9 ± 1.2
total2025-03
value 2407 · avg 2150.4 ± 106.9
sameDayPct2025-02
value 37.6 · avg 42.4 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-08
7.3 → 14.3 (+95.9%)
dnaRate2025-07
2.6 → 4.3 (+65.4%)
phonePct2024-09
6.7 → 11 (+64.2%)
videoPct2024-04
6.9 → 9.1 (+31.9%)
triagePct2024-04
0.3 → 0 (-100%)
phonePct2024-03
7.7 → 10.1 (+31.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.23

Nurse FTE

1.17

Direct Patient Care FTE

0.43

Admin FTE

5.87

1 practices reporting · 100.0% coverage

Staff group mix

GP2.2 FTE · 23%
Nurse1.2 FTE · 12%
Direct Patient Care0.4 FTE · 4%
Admin5.9 FTE · 61%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.23 FTE · 4 headcount
Partner0.67 FTE (30%) · 1 hc
Salaried1.56 FTE (70%) · 3 hc
Nurses1.17 FTE · 2 headcount
Practice Nurse0.64 FTE (55%) · 1 hc
Advanced / Specialist0.53 FTE (45%) · 1 hc
Admin / Non-clinical5.87 FTE · 11 headcount
Management1.36 FTE (23%) · 2 hc
Reception / Admin4.51 FTE (77%) · 9 hc
Direct Patient Care0.43 FTE · 1 headcount
HCA / Nursing Assistant0.43 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030247GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good95.2%
Phone easy71.4%
Website easy1.1%
100.0% coverage

Prescribing volume

1.85

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.