GP Practice

Credas Medical

C81030

Compare to

Registered patients

9,216

NHS Digital list size

GP FTE

10.98

NHS Digital workforce

Patients per GP FTE

839

Items per patient

2.54

prescribing volume

GPPS overall good

89.4%

patient experience

Access KPIs · August 2025

Same-day %

37.8%

Month: August 2025

Appts per 1K patients

628

all bookings (incl. triage)

Patient contacts per 1K

622

F2F + phone + video only

28+ day backlog

9.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face73.6%
Telephone25.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %37.8%43.0%-5.2%
Face-to-face %73.6%58.4%+15.2%
Telephone %25.4%21.9%+3.5%
Appts per 1K627.7479.7+148.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803672108Same-day % · 2023-08: 40.9%Same-day % · 2023-09: 37.9%Same-day % · 2023-10: 36.6%Same-day % · 2023-11: 36.8%Same-day % · 2023-12: 40.6%Same-day % · 2024-01: 39.2%Same-day % · 2024-02: 37.8%Same-day % · 2024-03: 37.1%Same-day % · 2024-04: 43.0%Same-day % · 2024-05: 41.5%Same-day % · 2024-06: 46.0%Same-day % · 2024-07: 48.8%Same-day % · 2024-08: 45.4%Same-day % · 2024-09: 36.6%Same-day % · 2024-11: 36.1%Same-day % · 2024-12: 37.2%Same-day % · 2025-01: 35.6%Same-day % · 2025-02: 33.8%Same-day % · 2025-03: 33.2%Same-day % · 2025-04: 34.4%Same-day % · 2025-05: 33.0%Same-day % · 2025-06: 35.1%Same-day % · 2025-07: 33.6%Same-day % · 2025-08: 37.8%F2F % · 2023-08: 95.3%F2F % · 2023-09: 94.5%F2F % · 2023-10: 94.9%F2F % · 2023-11: 95.9%F2F % · 2023-12: 96.3%F2F % · 2024-01: 88.1%F2F % · 2024-02: 85.6%F2F % · 2024-03: 83.8%F2F % · 2024-04: 80.4%F2F % · 2024-05: 78.6%F2F % · 2024-06: 73.4%F2F % · 2024-07: 68.3%F2F % · 2024-08: 69.7%F2F % · 2024-09: 67.8%F2F % · 2024-11: 67.4%F2F % · 2024-12: 66.5%F2F % · 2025-01: 73.3%F2F % · 2025-02: 72.3%F2F % · 2025-03: 73.3%F2F % · 2025-04: 70.5%F2F % · 2025-05: 71.3%F2F % · 2025-06: 71.6%F2F % · 2025-07: 73.7%F2F % · 2025-08: 73.6%Phone % · 2023-08: 1.1%Phone % · 2023-09: 0.6%Phone % · 2023-10: 1.1%Phone % · 2023-11: 1.5%Phone % · 2023-12: 1.1%Phone % · 2024-01: 9.8%Phone % · 2024-02: 12.1%Phone % · 2024-03: 14.3%Phone % · 2024-04: 17.3%Phone % · 2024-05: 19.4%Phone % · 2024-06: 24.1%Phone % · 2024-07: 30.7%Phone % · 2024-08: 28.8%Phone % · 2024-09: 30.4%Phone % · 2024-11: 30.5%Phone % · 2024-12: 32.2%Phone % · 2025-01: 25.5%Phone % · 2025-02: 26.4%Phone % · 2025-03: 25.6%Phone % · 2025-04: 27.6%Phone % · 2025-05: 27.7%Phone % · 2025-06: 27.6%Phone % · 2025-07: 25.3%Phone % · 2025-08: 25.4%Video % · 2023-08: 1.3%Video % · 2023-09: 0.8%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.4%Triage % · 2024-02: 1.2%Triage % · 2024-03: 0.9%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.1%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-084,3495,4276,5067,5842023-08: 4,666 appointments2023-09: 5,065 appointments2023-10: 5,542 appointments2023-11: 5,520 appointments2023-12: 4,662 appointments2024-01: 6,055 appointments2024-02: 5,549 appointments2024-03: 5,590 appointments2024-04: 5,494 appointments2024-05: 5,515 appointments2024-06: 5,379 appointments2024-07: 6,791 appointments2024-08: 5,937 appointments2024-09: 6,871 appointments2024-11: 6,558 appointments2024-12: 6,357 appointments2025-01: 7,271 appointments2025-02: 6,523 appointments2025-03: 7,046 appointments2025-04: 6,369 appointments2025-05: 6,216 appointments2025-06: 6,652 appointments2025-07: 7,026 appointments2025-08: 5,785 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084725897068232023-08: 506.3 appts per 1,000 patients2023-09: 549.6 appts per 1,000 patients2023-10: 601.3 appts per 1,000 patients2023-11: 599 appts per 1,000 patients2023-12: 505.9 appts per 1,000 patients2024-01: 657 appts per 1,000 patients2024-02: 602.1 appts per 1,000 patients2024-03: 606.6 appts per 1,000 patients2024-04: 596.1 appts per 1,000 patients2024-05: 598.4 appts per 1,000 patients2024-06: 583.7 appts per 1,000 patients2024-07: 736.9 appts per 1,000 patients2024-08: 644.2 appts per 1,000 patients2024-09: 745.6 appts per 1,000 patients2024-11: 711.6 appts per 1,000 patients2024-12: 689.8 appts per 1,000 patients2025-01: 789 appts per 1,000 patients2025-02: 707.8 appts per 1,000 patients2025-03: 764.5 appts per 1,000 patients2025-04: 691.1 appts per 1,000 patients2025-05: 674.5 appts per 1,000 patients2025-06: 721.8 appts per 1,000 patients2025-07: 762.4 appts per 1,000 patients2025-08: 627.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 40.9%August 2023 · 1 day: 2.7%August 2023 · 2–7 days: 6.9%August 2023 · 8–14 days: 6.8%August 2023 · 15–21 days: 10.4%August 2023 · 22–28 days: 14.7%August 2023 · > 28 days: 17.6%September 2023 · Same day: 37.9%September 2023 · 1 day: 2.8%September 2023 · 2–7 days: 8.9%September 2023 · 8–14 days: 11.4%September 2023 · 15–21 days: 11.0%September 2023 · 22–28 days: 9.6%September 2023 · > 28 days: 18.4%October 2023 · Same day: 36.6%October 2023 · 1 day: 3.1%October 2023 · 2–7 days: 12.4%October 2023 · 8–14 days: 13.2%October 2023 · 15–21 days: 13.1%October 2023 · 22–28 days: 7.9%October 2023 · > 28 days: 13.7%November 2023 · Same day: 36.8%November 2023 · 1 day: 3.3%November 2023 · 2–7 days: 9.4%November 2023 · 8–14 days: 14.7%November 2023 · 15–21 days: 13.6%November 2023 · 22–28 days: 10.7%November 2023 · > 28 days: 11.7%December 2023 · Same day: 40.6%December 2023 · 1 day: 3.0%December 2023 · 2–7 days: 9.2%December 2023 · 8–14 days: 12.2%December 2023 · 15–21 days: 12.8%December 2023 · 22–28 days: 10.2%December 2023 · > 28 days: 11.9%January 2024 · Same day: 39.2%January 2024 · 1 day: 3.0%January 2024 · 2–7 days: 8.3%January 2024 · 8–14 days: 14.9%January 2024 · 15–21 days: 12.1%January 2024 · 22–28 days: 10.0%January 2024 · > 28 days: 12.4%February 2024 · Same day: 37.8%February 2024 · 1 day: 2.5%February 2024 · 2–7 days: 9.0%February 2024 · 8–14 days: 17.2%February 2024 · 15–21 days: 13.7%February 2024 · 22–28 days: 8.6%February 2024 · > 28 days: 11.1%March 2024 · Same day: 37.1%March 2024 · 1 day: 3.5%March 2024 · 2–7 days: 14.2%March 2024 · 8–14 days: 15.6%March 2024 · 15–21 days: 12.4%March 2024 · 22–28 days: 6.9%March 2024 · > 28 days: 10.3%April 2024 · Same day: 43.0%April 2024 · 1 day: 3.5%April 2024 · 2–7 days: 9.2%April 2024 · 8–14 days: 13.7%April 2024 · 15–21 days: 11.4%April 2024 · 22–28 days: 7.9%April 2024 · > 28 days: 11.1%May 2024 · Same day: 41.5%May 2024 · 1 day: 4.0%May 2024 · 2–7 days: 7.7%May 2024 · 8–14 days: 13.1%May 2024 · 15–21 days: 12.7%May 2024 · 22–28 days: 8.4%May 2024 · > 28 days: 12.5%June 2024 · Same day: 46.0%June 2024 · 1 day: 2.8%June 2024 · 2–7 days: 7.3%June 2024 · 8–14 days: 9.7%June 2024 · 15–21 days: 13.4%June 2024 · 22–28 days: 9.6%June 2024 · > 28 days: 11.2%July 2024 · Same day: 48.8%July 2024 · 1 day: 2.2%July 2024 · 2–7 days: 7.4%July 2024 · 8–14 days: 9.9%July 2024 · 15–21 days: 11.2%July 2024 · 22–28 days: 8.2%July 2024 · > 28 days: 12.3%August 2024 · Same day: 45.4%August 2024 · 1 day: 4.4%August 2024 · 2–7 days: 7.7%August 2024 · 8–14 days: 10.5%August 2024 · 15–21 days: 11.1%August 2024 · 22–28 days: 7.9%August 2024 · > 28 days: 13.0%September 2024 · Same day: 36.6%September 2024 · 1 day: 9.9%September 2024 · 2–7 days: 12.8%September 2024 · 8–14 days: 12.7%September 2024 · 15–21 days: 9.0%September 2024 · 22–28 days: 6.7%September 2024 · > 28 days: 12.3%November 2024 · Same day: 36.1%November 2024 · 1 day: 6.9%November 2024 · 2–7 days: 13.0%November 2024 · 8–14 days: 13.9%November 2024 · 15–21 days: 9.1%November 2024 · 22–28 days: 7.7%November 2024 · > 28 days: 13.3%December 2024 · Same day: 37.2%December 2024 · 1 day: 7.1%December 2024 · 2–7 days: 13.5%December 2024 · 8–14 days: 9.8%December 2024 · 15–21 days: 13.8%December 2024 · 22–28 days: 6.1%December 2024 · > 28 days: 12.4%January 2025 · Same day: 35.6%January 2025 · 1 day: 7.3%January 2025 · 2–7 days: 12.8%January 2025 · 8–14 days: 11.4%January 2025 · 15–21 days: 13.2%January 2025 · 22–28 days: 8.3%January 2025 · > 28 days: 11.3%February 2025 · Same day: 33.8%February 2025 · 1 day: 6.7%February 2025 · 2–7 days: 14.3%February 2025 · 8–14 days: 17.6%February 2025 · 15–21 days: 12.5%February 2025 · 22–28 days: 8.4%February 2025 · > 28 days: 6.7%March 2025 · Same day: 33.2%March 2025 · 1 day: 6.6%March 2025 · 2–7 days: 16.3%March 2025 · 8–14 days: 15.8%March 2025 · 15–21 days: 14.0%March 2025 · 22–28 days: 7.4%March 2025 · > 28 days: 6.8%April 2025 · Same day: 34.4%April 2025 · 1 day: 8.8%April 2025 · 2–7 days: 13.7%April 2025 · 8–14 days: 9.9%April 2025 · 15–21 days: 13.0%April 2025 · 22–28 days: 9.3%April 2025 · > 28 days: 10.9%May 2025 · Same day: 33.0%May 2025 · 1 day: 8.5%May 2025 · 2–7 days: 12.9%May 2025 · 8–14 days: 11.1%May 2025 · 15–21 days: 14.2%May 2025 · 22–28 days: 10.5%May 2025 · > 28 days: 9.8%June 2025 · Same day: 35.1%June 2025 · 1 day: 8.2%June 2025 · 2–7 days: 12.1%June 2025 · 8–14 days: 10.3%June 2025 · 15–21 days: 13.0%June 2025 · 22–28 days: 9.4%June 2025 · > 28 days: 11.9%July 2025 · Same day: 33.6%July 2025 · 1 day: 6.0%July 2025 · 2–7 days: 13.0%July 2025 · 8–14 days: 9.9%July 2025 · 15–21 days: 12.0%July 2025 · 22–28 days: 10.2%July 2025 · > 28 days: 15.2%August 2025 · Same day: 37.8%August 2025 · 1 day: 8.1%August 2025 · 2–7 days: 9.1%August 2025 · 8–14 days: 8.3%August 2025 · 15–21 days: 14.5%August 2025 · 22–28 days: 12.8%August 2025 · > 28 days: 9.4%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (12.2% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.7%
Face-to-face %+0.5%
Telephone %-0.9%
Same-day %+1.9%
Appts per 1K-1.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly lower than the practice's trailing average, with 5785 appointments compared to the average of 6634.8. This represents a notable decrease and could indicate a potential issue with appointment scheduling or patient attendance.

Several trends are worth noting. The DNA rate has been increasing, with a slope of 3.3, suggesting a rise in missed appointments. Additionally, the same-day appointment percentage has been increasing, with a slope of 1.9, indicating a higher demand for immediate appointments. The phone appointment percentage has been decreasing, with a slope of -0.9, which might reflect a shift in patient preferences or communication methods.

To investigate these trends, it would be beneficial to review the DNA rate to understand the reasons behind the increase and to explore whether the rise in same-day appointments correlates with any specific events or changes in patient needs. Additionally, examining the decrease in phone appointments could provide insights into potential shifts in patient communication preferences.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 5785 · avg 6634.8 ± 369.2
total2025-01
value 7271 · avg 5896.5 ± 628.5
total2024-09
value 6871 · avg 5591.6 ± 498.7
dnaRate2024-08
value 2.4 · avg 3.1 ± 0.3
sameDayPct2024-07
value 48.8 · avg 40 ± 2.8
phonePct2024-07
value 30.7 · avg 8.6 ± 8.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-02
0.1 → 0 (-100%)
triagePct2024-04
0.9 → 0 (-100%)
triagePct2024-02
0.4 → 1.2 (+232.3%)
phonePct2024-01
1.1 → 9.8 (+790.9%)
phonePct2023-11
1.1 → 1.5 (+36.4%)
videoPct2023-10
0.8 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2022-05-24 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2022-05-24.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.98

Nurse FTE

3.65

Direct Patient Care FTE

6.97

Admin FTE

16.71

1 practices reporting · 100.0% coverage

Staff group mix

GP11.0 FTE · 29%
Nurse3.6 FTE · 10%
Direct Patient Care7.0 FTE · 18%
Admin16.7 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.98 FTE · 15 headcount
Partner2.96 FTE (27%) · 4 hc
Salaried2.99 FTE (27%) · 5 hc
Training (ST/F)4.91 FTE (45%) · 5 hc
Retainer0.12 FTE (1%) · 1 hc
Nurses3.66 FTE · 8 headcount
Practice Nurse2.91 FTE (80%) · 7 hc
Trainee0.75 FTE (20%) · 1 hc
Admin / Non-clinical16.71 FTE · 21 headcount
Management2.76 FTE (17%) · 3 hc
Reception / Admin11.23 FTE (67%) · 13 hc
Other2.72 FTE (16%) · 5 hc
Direct Patient Care6.97 FTE · 10 headcount
HCA / Nursing Assistant3.24 FTE (46%) · 5 hc
Other3.73 FTE (54%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03171319GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 12 FTEGP · 2025-03: 12 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 12 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 7 FTEDPC · 2024-05: 8 FTEDPC · 2024-06: 8 FTEDPC · 2024-07: 8 FTEDPC · 2024-08: 8 FTEDPC · 2024-09: 8 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 15 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 14 FTEAdmin · 2025-05: 14 FTEAdmin · 2025-06: 14 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 15 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 17 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.4%
Phone easy38.1%
Website easy99.2%
100.0% coverage

Prescribing volume

2.54

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.