GP Practice

The Village Surgery

C81050

Compare to

Registered patients

9,636

NHS Digital list size

GP FTE

5

NHS Digital workforce

Patients per GP FTE

1,927

Items per patient

2.64

prescribing volume

GPPS overall good

69.8%

patient experience

Access KPIs · August 2025

Same-day %

36.8%

Month: August 2025

Appts per 1K patients

332

all bookings (incl. triage)

Patient contacts per 1K

312

F2F + phone + video only

28+ day backlog

8.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face74.4%
Telephone19.3%
Video / online0.3%
Triage21.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %36.8%43.0%-6.2%
Face-to-face %74.4%58.4%+16.0%
Telephone %19.3%21.9%-2.6%
Appts per 1K332.2479.7-147.5
Triage %21.0%8.7%+12.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803672108Same-day % · 2023-08: 30.4%Same-day % · 2023-09: 31.7%Same-day % · 2023-10: 33.2%Same-day % · 2023-11: 32.0%Same-day % · 2023-12: 37.0%Same-day % · 2024-01: 33.9%Same-day % · 2024-02: 34.6%Same-day % · 2024-03: 32.2%Same-day % · 2024-04: 32.6%Same-day % · 2024-05: 33.9%Same-day % · 2024-06: 31.8%Same-day % · 2024-07: 32.4%Same-day % · 2024-08: 31.8%Same-day % · 2024-09: 32.0%Same-day % · 2024-11: 33.2%Same-day % · 2024-12: 33.3%Same-day % · 2025-01: 33.7%Same-day % · 2025-02: 36.3%Same-day % · 2025-03: 34.2%Same-day % · 2025-04: 35.2%Same-day % · 2025-05: 37.2%Same-day % · 2025-06: 33.7%Same-day % · 2025-07: 35.2%Same-day % · 2025-08: 36.8%F2F % · 2023-08: 92.6%F2F % · 2023-09: 90.9%F2F % · 2023-10: 88.4%F2F % · 2023-11: 91.7%F2F % · 2023-12: 93.8%F2F % · 2024-01: 95.5%F2F % · 2024-02: 93.6%F2F % · 2024-03: 95.5%F2F % · 2024-04: 96.0%F2F % · 2024-05: 95.3%F2F % · 2024-06: 87.0%F2F % · 2024-07: 81.5%F2F % · 2024-08: 81.9%F2F % · 2024-09: 82.1%F2F % · 2024-11: 77.6%F2F % · 2024-12: 79.2%F2F % · 2025-01: 81.3%F2F % · 2025-02: 77.0%F2F % · 2025-03: 75.8%F2F % · 2025-04: 80.1%F2F % · 2025-05: 77.1%F2F % · 2025-06: 78.7%F2F % · 2025-07: 76.8%F2F % · 2025-08: 74.4%Phone % · 2023-08: 1.7%Phone % · 2023-09: 1.7%Phone % · 2023-10: 2.9%Phone % · 2023-11: 2.4%Phone % · 2023-12: 2.9%Phone % · 2024-01: 2.1%Phone % · 2024-02: 2.0%Phone % · 2024-03: 1.4%Phone % · 2024-04: 1.8%Phone % · 2024-05: 1.9%Phone % · 2024-06: 10.8%Phone % · 2024-07: 15.4%Phone % · 2024-08: 14.0%Phone % · 2024-09: 13.6%Phone % · 2024-11: 15.9%Phone % · 2024-12: 16.8%Phone % · 2025-01: 16.0%Phone % · 2025-02: 18.6%Phone % · 2025-03: 19.0%Phone % · 2025-04: 16.3%Phone % · 2025-05: 18.1%Phone % · 2025-06: 16.7%Phone % · 2025-07: 17.5%Phone % · 2025-08: 19.3%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.1%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.3%Video % · 2025-03: 0.7%Video % · 2025-04: 0.8%Video % · 2025-05: 0.5%Video % · 2025-06: 0.1%Video % · 2025-07: 0.3%Video % · 2025-08: 0.3%Triage % · 2023-08: 14.7%Triage % · 2023-09: 14.5%Triage % · 2023-10: 16.6%Triage % · 2023-11: 15.4%Triage % · 2023-12: 17.0%Triage % · 2024-01: 17.1%Triage % · 2024-02: 16.4%Triage % · 2024-03: 16.4%Triage % · 2024-04: 15.2%Triage % · 2024-05: 17.9%Triage % · 2024-06: 16.3%Triage % · 2024-07: 16.9%Triage % · 2024-08: 15.4%Triage % · 2024-09: 15.4%Triage % · 2024-11: 17.5%Triage % · 2024-12: 18.2%Triage % · 2025-01: 17.4%Triage % · 2025-02: 20.1%Triage % · 2025-03: 20.4%Triage % · 2025-04: 18.0%Triage % · 2025-05: 19.6%Triage % · 2025-06: 17.9%Triage % · 2025-07: 19.0%Triage % · 2025-08: 21.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-083,0553,5574,0584,5602023-08: 3,881 appointments2023-09: 4,192 appointments2023-10: 4,296 appointments2023-11: 4,130 appointments2023-12: 3,509 appointments2024-01: 3,644 appointments2024-02: 3,662 appointments2024-03: 3,736 appointments2024-04: 4,184 appointments2024-05: 3,953 appointments2024-06: 3,759 appointments2024-07: 4,414 appointments2024-08: 3,745 appointments2024-09: 4,235 appointments2024-11: 4,195 appointments2024-12: 4,123 appointments2025-01: 4,366 appointments2025-02: 3,531 appointments2025-03: 3,868 appointments2025-04: 3,919 appointments2025-05: 3,469 appointments2025-06: 4,168 appointments2025-07: 4,287 appointments2025-08: 3,201 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083173694214732023-08: 402.8 appts per 1,000 patients2023-09: 435 appts per 1,000 patients2023-10: 445.8 appts per 1,000 patients2023-11: 428.6 appts per 1,000 patients2023-12: 364.2 appts per 1,000 patients2024-01: 378.2 appts per 1,000 patients2024-02: 380 appts per 1,000 patients2024-03: 387.7 appts per 1,000 patients2024-04: 434.2 appts per 1,000 patients2024-05: 410.2 appts per 1,000 patients2024-06: 390.1 appts per 1,000 patients2024-07: 458.1 appts per 1,000 patients2024-08: 388.6 appts per 1,000 patients2024-09: 439.5 appts per 1,000 patients2024-11: 435.3 appts per 1,000 patients2024-12: 427.9 appts per 1,000 patients2025-01: 453.1 appts per 1,000 patients2025-02: 366.4 appts per 1,000 patients2025-03: 401.4 appts per 1,000 patients2025-04: 406.7 appts per 1,000 patients2025-05: 360 appts per 1,000 patients2025-06: 432.5 appts per 1,000 patients2025-07: 444.9 appts per 1,000 patients2025-08: 332.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 30.4%August 2023 · 1 day: 4.6%August 2023 · 2–7 days: 13.0%August 2023 · 8–14 days: 16.9%August 2023 · 15–21 days: 16.0%August 2023 · 22–28 days: 8.6%August 2023 · > 28 days: 10.5%September 2023 · Same day: 31.7%September 2023 · 1 day: 4.2%September 2023 · 2–7 days: 15.0%September 2023 · 8–14 days: 14.1%September 2023 · 15–21 days: 15.1%September 2023 · 22–28 days: 7.5%September 2023 · > 28 days: 12.5%October 2023 · Same day: 33.2%October 2023 · 1 day: 4.0%October 2023 · 2–7 days: 15.5%October 2023 · 8–14 days: 15.7%October 2023 · 15–21 days: 14.6%October 2023 · 22–28 days: 8.5%October 2023 · > 28 days: 8.6%November 2023 · Same day: 32.0%November 2023 · 1 day: 3.6%November 2023 · 2–7 days: 14.5%November 2023 · 8–14 days: 15.7%November 2023 · 15–21 days: 17.5%November 2023 · 22–28 days: 9.0%November 2023 · > 28 days: 7.7%December 2023 · Same day: 37.0%December 2023 · 1 day: 3.9%December 2023 · 2–7 days: 17.1%December 2023 · 8–14 days: 15.8%December 2023 · 15–21 days: 13.9%December 2023 · 22–28 days: 6.2%December 2023 · > 28 days: 6.1%January 2024 · Same day: 33.9%January 2024 · 1 day: 5.2%January 2024 · 2–7 days: 20.2%January 2024 · 8–14 days: 12.7%January 2024 · 15–21 days: 11.2%January 2024 · 22–28 days: 8.1%January 2024 · > 28 days: 8.7%February 2024 · Same day: 34.6%February 2024 · 1 day: 4.8%February 2024 · 2–7 days: 15.8%February 2024 · 8–14 days: 16.4%February 2024 · 15–21 days: 8.5%February 2024 · 22–28 days: 13.9%February 2024 · > 28 days: 6.0%March 2024 · Same day: 32.2%March 2024 · 1 day: 3.9%March 2024 · 2–7 days: 14.4%March 2024 · 8–14 days: 18.6%March 2024 · 15–21 days: 8.7%March 2024 · 22–28 days: 14.9%March 2024 · > 28 days: 7.3%April 2024 · Same day: 32.6%April 2024 · 1 day: 4.5%April 2024 · 2–7 days: 20.9%April 2024 · 8–14 days: 12.9%April 2024 · 15–21 days: 9.6%April 2024 · 22–28 days: 10.3%April 2024 · > 28 days: 9.1%May 2024 · Same day: 33.9%May 2024 · 1 day: 6.0%May 2024 · 2–7 days: 18.2%May 2024 · 8–14 days: 16.1%May 2024 · 15–21 days: 12.1%May 2024 · 22–28 days: 8.1%May 2024 · > 28 days: 5.7%June 2024 · Same day: 31.8%June 2024 · 1 day: 4.1%June 2024 · 2–7 days: 19.8%June 2024 · 8–14 days: 15.9%June 2024 · 15–21 days: 14.2%June 2024 · 22–28 days: 7.7%June 2024 · > 28 days: 6.5%July 2024 · Same day: 32.4%July 2024 · 1 day: 4.4%July 2024 · 2–7 days: 14.6%July 2024 · 8–14 days: 19.0%July 2024 · 15–21 days: 16.8%July 2024 · 22–28 days: 6.5%July 2024 · > 28 days: 6.2%August 2024 · Same day: 31.8%August 2024 · 1 day: 4.1%August 2024 · 2–7 days: 15.2%August 2024 · 8–14 days: 17.2%August 2024 · 15–21 days: 16.6%August 2024 · 22–28 days: 8.0%August 2024 · > 28 days: 7.2%September 2024 · Same day: 32.0%September 2024 · 1 day: 5.1%September 2024 · 2–7 days: 13.7%September 2024 · 8–14 days: 14.6%September 2024 · 15–21 days: 17.1%September 2024 · 22–28 days: 8.2%September 2024 · > 28 days: 9.4%November 2024 · Same day: 33.2%November 2024 · 1 day: 4.3%November 2024 · 2–7 days: 12.5%November 2024 · 8–14 days: 14.3%November 2024 · 15–21 days: 19.1%November 2024 · 22–28 days: 9.2%November 2024 · > 28 days: 7.3%December 2024 · Same day: 33.3%December 2024 · 1 day: 4.6%December 2024 · 2–7 days: 13.9%December 2024 · 8–14 days: 13.5%December 2024 · 15–21 days: 17.6%December 2024 · 22–28 days: 8.6%December 2024 · > 28 days: 8.5%January 2025 · Same day: 33.7%January 2025 · 1 day: 4.4%January 2025 · 2–7 days: 18.6%January 2025 · 8–14 days: 13.7%January 2025 · 15–21 days: 12.2%January 2025 · 22–28 days: 6.9%January 2025 · > 28 days: 10.5%February 2025 · Same day: 36.3%February 2025 · 1 day: 5.0%February 2025 · 2–7 days: 16.4%February 2025 · 8–14 days: 15.7%February 2025 · 15–21 days: 11.3%February 2025 · 22–28 days: 7.6%February 2025 · > 28 days: 7.8%March 2025 · Same day: 34.2%March 2025 · 1 day: 4.1%March 2025 · 2–7 days: 15.4%March 2025 · 8–14 days: 15.1%March 2025 · 15–21 days: 6.7%March 2025 · 22–28 days: 8.7%March 2025 · > 28 days: 15.8%April 2025 · Same day: 35.2%April 2025 · 1 day: 5.8%April 2025 · 2–7 days: 15.9%April 2025 · 8–14 days: 12.1%April 2025 · 15–21 days: 7.0%April 2025 · 22–28 days: 8.0%April 2025 · > 28 days: 16.0%May 2025 · Same day: 37.2%May 2025 · 1 day: 5.0%May 2025 · 2–7 days: 14.6%May 2025 · 8–14 days: 12.7%May 2025 · 15–21 days: 6.7%May 2025 · 22–28 days: 10.8%May 2025 · > 28 days: 13.0%June 2025 · Same day: 33.7%June 2025 · 1 day: 3.0%June 2025 · 2–7 days: 13.3%June 2025 · 8–14 days: 17.7%June 2025 · 15–21 days: 14.8%June 2025 · 22–28 days: 9.9%June 2025 · > 28 days: 7.6%July 2025 · Same day: 35.2%July 2025 · 1 day: 3.9%July 2025 · 2–7 days: 11.0%July 2025 · 8–14 days: 14.4%July 2025 · 15–21 days: 19.9%July 2025 · 22–28 days: 9.8%July 2025 · > 28 days: 5.7%August 2025 · Same day: 36.8%August 2025 · 1 day: 3.2%August 2025 · 2–7 days: 11.1%August 2025 · 8–14 days: 13.8%August 2025 · 15–21 days: 18.1%August 2025 · 22–28 days: 9.0%August 2025 · > 28 days: 8.1%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 56/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %-0.6%
Telephone %+0.6%
Same-day %+0.8%
Appts per 1K-1.1%
Triage %+0.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the face-to-face percentage dropped to 74.4%, which is 4.7% below the practice's trailing average of 79.1%. This is the most significant deviation from the average this month.

Several trends and shifts are worth noting. The total number of appointments fell by 1.1% month-on-month, and the DNA rate increased by 1.2%. The video percentage saw a notable increase of 200% in July 2025, which could indicate a shift in patient preference or operational changes.

To investigate these signals, review the video appointment increase in July 2025 to understand if it aligns with a system change or patient demand. Also, verify if the dip in face-to-face appointments in August 2025 correlates with any recent policy changes or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-08
value 74.4 · avg 79.1 ± 2.1
total2025-08
value 3201 · avg 4026.7 ± 303.7
sameDayPct2025-05
value 37.2 · avg 33.4 ± 1.3
total2025-05
value 3469 · avg 4024.3 ± 259.8
triagePct2025-03
value 20.4 · avg 16.9 ± 1.3
triagePct2025-02
value 20.1 · avg 16.7 ± 1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
0.1 → 0.3 (+200%)
videoPct2025-06
0.5 → 0.1 (-80%)
videoPct2025-05
0.8 → 0.5 (-37.5%)
videoPct2025-03
0.3 → 0.7 (+133.3%)
videoPct2024-09
0.1 → 0 (-100%)
phonePct2024-07
10.8 → 15.4 (+42.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-12-04 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-12-04.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5

Nurse FTE

1.92

Direct Patient Care FTE

1

Admin FTE

9.8

1 practices reporting · 100.0% coverage

Staff group mix

GP5.0 FTE · 28%
Nurse1.9 FTE · 11%
Direct Patient Care1.0 FTE · 6%
Admin9.8 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.00 FTE · 5 headcount
Partner1.00 FTE (20%) · 1 hc
Salaried4.00 FTE (80%) · 4 hc
Nurses1.92 FTE · 3 headcount
Practice Nurse1.39 FTE (72%) · 2 hc
Advanced / Specialist0.53 FTE (28%) · 1 hc
Admin / Non-clinical9.80 FTE · 14 headcount
Management0.88 FTE (9%) · 1 hc
Reception / Admin8.65 FTE (88%) · 12 hc
Estates / Ancillary0.27 FTE (3%) · 1 hc
Direct Patient Care1.00 FTE · 1 headcount
HCA / Nursing Assistant1.00 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good69.8%
Phone easy39.4%
Website easy95.1%
100.0% coverage

Prescribing volume

2.64

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.