GP Practice

Royal Primary Care Brooklyn

C81052

Compare to

Registered patients

7,051

NHS Digital list size

GP FTE

4.21

NHS Digital workforce

Patients per GP FTE

1,675

Items per patient

1.8

prescribing volume

GPPS overall good

67.4%

patient experience

Access KPIs · August 2025

Same-day %

39%

Month: August 2025

Appts per 1K patients

414

all bookings (incl. triage)

Patient contacts per 1K

374

F2F + phone + video only

28+ day backlog

10.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face62.7%
Telephone24.9%
Video / online2.8%
Triage1.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %39.0%43.0%-4.0%
Face-to-face %62.7%58.4%+4.3%
Telephone %24.9%21.9%+3.0%
Appts per 1K413.7479.7-66.0
Triage %1.9%8.7%-6.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080285684Same-day % · 2023-08: 45.1%Same-day % · 2023-09: 30.4%Same-day % · 2023-10: 42.3%Same-day % · 2023-11: 43.7%Same-day % · 2023-12: 46.0%Same-day % · 2024-01: 45.5%Same-day % · 2024-02: 44.9%Same-day % · 2024-03: 47.7%Same-day % · 2024-04: 45.5%Same-day % · 2024-05: 46.5%Same-day % · 2024-06: 48.0%Same-day % · 2024-07: 48.5%Same-day % · 2024-08: 47.6%Same-day % · 2024-09: 47.4%Same-day % · 2024-11: 41.1%Same-day % · 2024-12: 44.7%Same-day % · 2025-01: 44.7%Same-day % · 2025-02: 43.2%Same-day % · 2025-03: 41.5%Same-day % · 2025-04: 37.7%Same-day % · 2025-05: 37.4%Same-day % · 2025-06: 35.3%Same-day % · 2025-07: 38.9%Same-day % · 2025-08: 39.0%F2F % · 2023-08: 61.6%F2F % · 2023-09: 75.0%F2F % · 2023-10: 60.4%F2F % · 2023-11: 61.2%F2F % · 2023-12: 57.7%F2F % · 2024-01: 59.7%F2F % · 2024-02: 60.6%F2F % · 2024-03: 61.9%F2F % · 2024-04: 61.9%F2F % · 2024-05: 61.1%F2F % · 2024-06: 63.3%F2F % · 2024-07: 64.8%F2F % · 2024-08: 63.4%F2F % · 2024-09: 59.4%F2F % · 2024-11: 59.8%F2F % · 2024-12: 56.8%F2F % · 2025-01: 58.4%F2F % · 2025-02: 63.2%F2F % · 2025-03: 58.6%F2F % · 2025-04: 54.9%F2F % · 2025-05: 62.9%F2F % · 2025-06: 66.6%F2F % · 2025-07: 62.5%F2F % · 2025-08: 62.7%Phone % · 2023-08: 29.6%Phone % · 2023-09: 17.9%Phone % · 2023-10: 29.6%Phone % · 2023-11: 30.0%Phone % · 2023-12: 32.9%Phone % · 2024-01: 29.7%Phone % · 2024-02: 30.6%Phone % · 2024-03: 27.9%Phone % · 2024-04: 28.5%Phone % · 2024-05: 29.6%Phone % · 2024-06: 27.2%Phone % · 2024-07: 27.8%Phone % · 2024-08: 28.4%Phone % · 2024-09: 30.7%Phone % · 2024-11: 26.2%Phone % · 2024-12: 28.3%Phone % · 2025-01: 28.6%Phone % · 2025-02: 27.3%Phone % · 2025-03: 28.1%Phone % · 2025-04: 32.9%Phone % · 2025-05: 28.5%Phone % · 2025-06: 20.4%Phone % · 2025-07: 23.3%Phone % · 2025-08: 24.9%Video % · 2023-08: 4.1%Video % · 2023-09: 2.9%Video % · 2023-10: 4.3%Video % · 2023-11: 4.5%Video % · 2023-12: 5.0%Video % · 2024-01: 5.0%Video % · 2024-02: 4.2%Video % · 2024-03: 4.6%Video % · 2024-04: 4.6%Video % · 2024-05: 3.9%Video % · 2024-06: 3.5%Video % · 2024-07: 3.5%Video % · 2024-08: 4.2%Video % · 2024-09: 5.3%Video % · 2024-11: 4.0%Video % · 2024-12: 4.7%Video % · 2025-01: 4.6%Video % · 2025-02: 5.2%Video % · 2025-03: 5.9%Video % · 2025-04: 5.1%Video % · 2025-05: 4.6%Video % · 2025-06: 3.7%Video % · 2025-07: 3.4%Video % · 2025-08: 2.8%Triage % · 2023-08: 7.7%Triage % · 2023-09: 4.6%Triage % · 2023-10: 7.6%Triage % · 2023-11: 8.2%Triage % · 2023-12: 10.0%Triage % · 2024-01: 9.8%Triage % · 2024-02: 9.7%Triage % · 2024-03: 9.5%Triage % · 2024-04: 10.0%Triage % · 2024-05: 8.8%Triage % · 2024-06: 9.5%Triage % · 2024-07: 9.3%Triage % · 2024-08: 9.4%Triage % · 2024-09: 9.6%Triage % · 2024-11: 2.1%Triage % · 2024-12: 2.2%Triage % · 2025-01: 3.1%Triage % · 2025-02: 3.1%Triage % · 2025-03: 2.9%Triage % · 2025-04: 2.0%Triage % · 2025-05: 1.9%Triage % · 2025-06: 2.0%Triage % · 2025-07: 1.6%Triage % · 2025-08: 1.9%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,4993,1963,8934,5902023-08: 3,039 appointments2023-09: 4,388 appointments2023-10: 3,231 appointments2023-11: 3,358 appointments2023-12: 2,701 appointments2024-01: 3,427 appointments2024-02: 3,069 appointments2024-03: 3,133 appointments2024-04: 3,248 appointments2024-05: 3,171 appointments2024-06: 2,976 appointments2024-07: 3,439 appointments2024-08: 3,080 appointments2024-09: 2,926 appointments2024-11: 3,496 appointments2024-12: 2,843 appointments2025-01: 3,208 appointments2025-02: 2,912 appointments2025-03: 3,208 appointments2025-04: 3,129 appointments2025-05: 3,310 appointments2025-06: 3,191 appointments2025-07: 3,799 appointments2025-08: 2,917 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083544535526512023-08: 431 appts per 1,000 patients2023-09: 622.3 appts per 1,000 patients2023-10: 458.2 appts per 1,000 patients2023-11: 476.2 appts per 1,000 patients2023-12: 383.1 appts per 1,000 patients2024-01: 486 appts per 1,000 patients2024-02: 435.3 appts per 1,000 patients2024-03: 444.3 appts per 1,000 patients2024-04: 460.6 appts per 1,000 patients2024-05: 449.7 appts per 1,000 patients2024-06: 422.1 appts per 1,000 patients2024-07: 487.7 appts per 1,000 patients2024-08: 436.8 appts per 1,000 patients2024-09: 415 appts per 1,000 patients2024-11: 495.8 appts per 1,000 patients2024-12: 403.2 appts per 1,000 patients2025-01: 455 appts per 1,000 patients2025-02: 413 appts per 1,000 patients2025-03: 455 appts per 1,000 patients2025-04: 443.8 appts per 1,000 patients2025-05: 469.4 appts per 1,000 patients2025-06: 452.6 appts per 1,000 patients2025-07: 538.8 appts per 1,000 patients2025-08: 413.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 45.1%August 2023 · 1 day: 4.7%August 2023 · 2–7 days: 14.8%August 2023 · 8–14 days: 11.7%August 2023 · 15–21 days: 6.4%August 2023 · 22–28 days: 8.1%August 2023 · > 28 days: 9.3%September 2023 · Same day: 30.4%September 2023 · 1 day: 4.5%September 2023 · 2–7 days: 10.7%September 2023 · 8–14 days: 12.0%September 2023 · 15–21 days: 6.1%September 2023 · 22–28 days: 5.7%September 2023 · > 28 days: 30.6%October 2023 · Same day: 42.3%October 2023 · 1 day: 5.2%October 2023 · 2–7 days: 15.2%October 2023 · 8–14 days: 13.5%October 2023 · 15–21 days: 5.6%October 2023 · 22–28 days: 6.1%October 2023 · > 28 days: 12.1%November 2023 · Same day: 43.7%November 2023 · 1 day: 5.5%November 2023 · 2–7 days: 15.4%November 2023 · 8–14 days: 14.3%November 2023 · 15–21 days: 6.6%November 2023 · 22–28 days: 5.4%November 2023 · > 28 days: 9.1%December 2023 · Same day: 46.0%December 2023 · 1 day: 6.6%December 2023 · 2–7 days: 11.1%December 2023 · 8–14 days: 14.7%December 2023 · 15–21 days: 4.8%December 2023 · 22–28 days: 5.6%December 2023 · > 28 days: 11.3%January 2024 · Same day: 45.5%January 2024 · 1 day: 6.2%January 2024 · 2–7 days: 12.7%January 2024 · 8–14 days: 16.9%January 2024 · 15–21 days: 3.1%January 2024 · 22–28 days: 3.6%January 2024 · > 28 days: 11.9%February 2024 · Same day: 44.9%February 2024 · 1 day: 4.7%February 2024 · 2–7 days: 15.1%February 2024 · 8–14 days: 19.5%February 2024 · 15–21 days: 4.1%February 2024 · 22–28 days: 2.9%February 2024 · > 28 days: 9.0%March 2024 · Same day: 47.7%March 2024 · 1 day: 5.7%March 2024 · 2–7 days: 12.3%March 2024 · 8–14 days: 18.6%March 2024 · 15–21 days: 3.2%March 2024 · 22–28 days: 2.4%March 2024 · > 28 days: 10.1%April 2024 · Same day: 45.5%April 2024 · 1 day: 5.3%April 2024 · 2–7 days: 8.7%April 2024 · 8–14 days: 19.2%April 2024 · 15–21 days: 5.1%April 2024 · 22–28 days: 4.3%April 2024 · > 28 days: 11.9%May 2024 · Same day: 46.5%May 2024 · 1 day: 4.8%May 2024 · 2–7 days: 9.4%May 2024 · 8–14 days: 17.3%May 2024 · 15–21 days: 6.5%May 2024 · 22–28 days: 5.8%May 2024 · > 28 days: 9.7%June 2024 · Same day: 48.0%June 2024 · 1 day: 3.6%June 2024 · 2–7 days: 9.1%June 2024 · 8–14 days: 19.5%June 2024 · 15–21 days: 4.7%June 2024 · 22–28 days: 4.8%June 2024 · > 28 days: 10.3%July 2024 · Same day: 48.5%July 2024 · 1 day: 3.8%July 2024 · 2–7 days: 8.1%July 2024 · 8–14 days: 19.5%July 2024 · 15–21 days: 3.7%July 2024 · 22–28 days: 5.3%July 2024 · > 28 days: 11.2%August 2024 · Same day: 47.6%August 2024 · 1 day: 3.5%August 2024 · 2–7 days: 8.4%August 2024 · 8–14 days: 20.4%August 2024 · 15–21 days: 5.0%August 2024 · 22–28 days: 5.3%August 2024 · > 28 days: 9.9%September 2024 · Same day: 47.4%September 2024 · 1 day: 4.1%September 2024 · 2–7 days: 7.8%September 2024 · 8–14 days: 17.6%September 2024 · 15–21 days: 4.5%September 2024 · 22–28 days: 4.0%September 2024 · > 28 days: 14.6%November 2024 · Same day: 41.1%November 2024 · 1 day: 4.6%November 2024 · 2–7 days: 8.3%November 2024 · 8–14 days: 16.5%November 2024 · 15–21 days: 3.6%November 2024 · 22–28 days: 3.7%November 2024 · > 28 days: 22.2%December 2024 · Same day: 44.7%December 2024 · 1 day: 5.3%December 2024 · 2–7 days: 8.9%December 2024 · 8–14 days: 16.3%December 2024 · 15–21 days: 3.6%December 2024 · 22–28 days: 5.5%December 2024 · > 28 days: 15.8%January 2025 · Same day: 44.7%January 2025 · 1 day: 5.9%January 2025 · 2–7 days: 11.1%January 2025 · 8–14 days: 16.0%January 2025 · 15–21 days: 5.0%January 2025 · 22–28 days: 5.5%January 2025 · > 28 days: 11.8%February 2025 · Same day: 43.2%February 2025 · 1 day: 5.4%February 2025 · 2–7 days: 9.4%February 2025 · 8–14 days: 14.0%February 2025 · 15–21 days: 5.4%February 2025 · 22–28 days: 8.0%February 2025 · > 28 days: 14.5%March 2025 · Same day: 41.5%March 2025 · 1 day: 5.0%March 2025 · 2–7 days: 10.8%March 2025 · 8–14 days: 15.7%March 2025 · 15–21 days: 3.3%March 2025 · 22–28 days: 6.4%March 2025 · > 28 days: 17.2%April 2025 · Same day: 37.7%April 2025 · 1 day: 7.4%April 2025 · 2–7 days: 11.9%April 2025 · 8–14 days: 19.2%April 2025 · 15–21 days: 5.0%April 2025 · 22–28 days: 4.9%April 2025 · > 28 days: 13.7%May 2025 · Same day: 37.4%May 2025 · 1 day: 6.4%May 2025 · 2–7 days: 11.5%May 2025 · 8–14 days: 17.3%May 2025 · 15–21 days: 5.7%May 2025 · 22–28 days: 4.8%May 2025 · > 28 days: 16.9%June 2025 · Same day: 35.3%June 2025 · 1 day: 8.7%June 2025 · 2–7 days: 12.1%June 2025 · 8–14 days: 23.5%June 2025 · 15–21 days: 5.2%June 2025 · 22–28 days: 4.4%June 2025 · > 28 days: 10.8%July 2025 · Same day: 38.9%July 2025 · 1 day: 7.7%July 2025 · 2–7 days: 9.6%July 2025 · 8–14 days: 18.2%July 2025 · 15–21 days: 6.6%July 2025 · 22–28 days: 6.8%July 2025 · > 28 days: 12.2%August 2025 · Same day: 39.0%August 2025 · 1 day: 7.7%August 2025 · 2–7 days: 12.0%August 2025 · 8–14 days: 18.7%August 2025 · 15–21 days: 7.2%August 2025 · 22–28 days: 4.7%August 2025 · > 28 days: 10.7%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (11.2% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.4%
Face-to-face %+2.2%
Telephone %-5.7%
Same-day %-0.8%
Appts per 1K+0.4%
Triage %-8.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was 3799, which is 19% higher than the practice's trailing average of 3143.2. This spike is notable and could indicate an increase in patient demand or a backlog catch-up.

Several trends are worth noting. Firstly, the face-to-face percentage has increased by 2.2% month-on-month, suggesting a shift towards more in-person consultations. Secondly, the telephone percentage has decreased by 5.7%, which might reflect a move towards other communication methods. These shifts could be due to operational changes or patient preference changes.

To investigate these trends, the practice manager should review whether the increase in face-to-face appointments aligns with any recent policy changes or staffing adjustments. Additionally, verifying if the decrease in telephone consultations correlates with the introduction of new communication tools or patient feedback could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 3799 · avg 3143.2 ± 198.6
sameDayPct2025-06
value 35.3 · avg 44 ± 3.7
phonePct2025-06
value 20.4 · avg 28.6 ± 1.7
f2fPct2025-06
value 66.6 · avg 60.6 ± 2.9
sameDayPct2025-05
value 37.4 · avg 44.7 ± 3.2
sameDayPct2025-04
value 37.7 · avg 45.5 ± 2.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-04
2.9 → 2 (-32.4%)
dnaRate2025-04
2.9 → 4.3 (+48.3%)
triagePct2025-01
2.2 → 3.1 (+37.9%)
triagePct2024-11
9.6 → 2.1 (-78.6%)
dnaRate2024-11
3 → 4.5 (+50%)
videoPct2023-10
2.9 → 4.3 (+48.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2025-01-22 · 15 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-01-22 (15 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.21

Nurse FTE

3.47

Direct Patient Care FTE

2.01

Admin FTE

10.61

1 practices reporting · 100.0% coverage

Staff group mix

GP4.2 FTE · 21%
Nurse3.5 FTE · 17%
Direct Patient Care2.0 FTE · 10%
Admin10.6 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.21 FTE · 5 headcount
Salaried4.21 FTE (100%) · 5 hc
Nurses3.46 FTE · 4 headcount
Practice Nurse2.61 FTE (75%) · 3 hc
Advanced / Specialist0.85 FTE (25%) · 1 hc
Admin / Non-clinical10.61 FTE · 14 headcount
Management0.93 FTE (9%) · 1 hc
Reception / Admin5.88 FTE (55%) · 9 hc
Apprentice2.00 FTE (19%) · 2 hc
Other1.80 FTE (17%) · 2 hc
Direct Patient Care2.01 FTE · 3 headcount
HCA / Nursing Assistant1.41 FTE (70%) · 2 hc
Other0.60 FTE (30%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305913GP · 2024-03: 2 FTEGP · 2024-04: 3 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 3 FTEGP · 2026-03: 4 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 12 FTEAdmin · 2025-02: 12 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 11 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 11 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 11 FTEAdmin · 2025-12: 11 FTEAdmin · 2026-01: 11 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good67.4%
Phone easy9.9%
Website easy81.1%
100.0% coverage

Prescribing volume

1.8

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.