GP Practice

Littlewick Medical Centre

C81061

Compare to

Registered patients

17,581

NHS Digital list size

GP FTE

10.93

NHS Digital workforce

Patients per GP FTE

1,609

Items per patient

1.43

prescribing volume

GPPS overall good

77.0%

patient experience

Access KPIs · August 2025

Same-day %

42.8%

Month: August 2025

Appts per 1K patients

499

all bookings (incl. triage)

Patient contacts per 1K

473

F2F + phone + video only

28+ day backlog

10%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face57.8%
Telephone35.7%
Video / online1.3%
Triage23.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.8%43.0%-0.2%
Face-to-face %57.8%58.4%-0.6%
Telephone %35.7%21.9%+13.8%
Appts per 1K498.5479.7+18.8
Triage %23.5%8.7%+14.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803367100Same-day % · 2023-08: 35.0%Same-day % · 2023-09: 30.9%Same-day % · 2023-10: 28.3%Same-day % · 2023-11: 34.7%Same-day % · 2023-12: 39.1%Same-day % · 2024-01: 34.9%Same-day % · 2024-02: 31.7%Same-day % · 2024-03: 33.6%Same-day % · 2024-04: 34.2%Same-day % · 2024-05: 33.1%Same-day % · 2024-06: 34.4%Same-day % · 2024-07: 32.4%Same-day % · 2024-08: 34.1%Same-day % · 2024-09: 43.6%Same-day % · 2024-11: 41.5%Same-day % · 2024-12: 46.6%Same-day % · 2025-01: 44.8%Same-day % · 2025-02: 41.8%Same-day % · 2025-03: 41.5%Same-day % · 2025-04: 42.0%Same-day % · 2025-05: 41.8%Same-day % · 2025-06: 43.0%Same-day % · 2025-07: 41.1%Same-day % · 2025-08: 42.8%F2F % · 2023-08: 88.8%F2F % · 2023-09: 87.1%F2F % · 2023-10: 88.8%F2F % · 2023-11: 88.7%F2F % · 2023-12: 87.6%F2F % · 2024-01: 88.7%F2F % · 2024-02: 88.1%F2F % · 2024-03: 89.1%F2F % · 2024-04: 87.9%F2F % · 2024-05: 87.8%F2F % · 2024-06: 89.5%F2F % · 2024-07: 89.6%F2F % · 2024-08: 89.3%F2F % · 2024-09: 67.4%F2F % · 2024-11: 64.2%F2F % · 2024-12: 61.8%F2F % · 2025-01: 59.4%F2F % · 2025-02: 60.4%F2F % · 2025-03: 61.5%F2F % · 2025-04: 59.4%F2F % · 2025-05: 58.1%F2F % · 2025-06: 57.4%F2F % · 2025-07: 56.6%F2F % · 2025-08: 57.8%Phone % · 2023-08: 3.9%Phone % · 2023-09: 4.2%Phone % · 2023-10: 4.5%Phone % · 2023-11: 4.7%Phone % · 2023-12: 5.2%Phone % · 2024-01: 4.4%Phone % · 2024-02: 4.8%Phone % · 2024-03: 4.2%Phone % · 2024-04: 5.2%Phone % · 2024-05: 4.5%Phone % · 2024-06: 4.0%Phone % · 2024-07: 4.9%Phone % · 2024-08: 4.9%Phone % · 2024-09: 5.5%Phone % · 2024-11: 27.3%Phone % · 2024-12: 30.1%Phone % · 2025-01: 32.3%Phone % · 2025-02: 30.6%Phone % · 2025-03: 30.5%Phone % · 2025-04: 33.4%Phone % · 2025-05: 34.5%Phone % · 2025-06: 35.8%Phone % · 2025-07: 37.0%Phone % · 2025-08: 35.7%Video % · 2023-08: 1.6%Video % · 2023-09: 1.3%Video % · 2023-10: 1.4%Video % · 2023-11: 2.0%Video % · 2023-12: 1.6%Video % · 2024-01: 1.6%Video % · 2024-02: 1.7%Video % · 2024-03: 1.9%Video % · 2024-04: 1.7%Video % · 2024-05: 2.3%Video % · 2024-06: 2.0%Video % · 2024-07: 1.9%Video % · 2024-08: 2.0%Video % · 2024-09: 23.1%Video % · 2024-11: 2.0%Video % · 2024-12: 2.1%Video % · 2025-01: 1.6%Video % · 2025-02: 2.0%Video % · 2025-03: 1.6%Video % · 2025-04: 1.8%Video % · 2025-05: 1.6%Video % · 2025-06: 1.3%Video % · 2025-07: 1.6%Video % · 2025-08: 1.3%Triage % · 2023-08: 6.3%Triage % · 2023-09: 6.9%Triage % · 2023-10: 6.2%Triage % · 2023-11: 8.4%Triage % · 2023-12: 8.6%Triage % · 2024-01: 7.3%Triage % · 2024-02: 7.7%Triage % · 2024-03: 7.5%Triage % · 2024-04: 7.5%Triage % · 2024-05: 7.2%Triage % · 2024-06: 6.6%Triage % · 2024-07: 6.2%Triage % · 2024-08: 7.2%Triage % · 2024-09: 22.9%Triage % · 2024-11: 20.9%Triage % · 2024-12: 21.9%Triage % · 2025-01: 21.2%Triage % · 2025-02: 19.5%Triage % · 2025-03: 20.2%Triage % · 2025-04: 23.0%Triage % · 2025-05: 23.6%Triage % · 2025-06: 24.2%Triage % · 2025-07: 24.3%Triage % · 2025-08: 23.5%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-085,8107,5149,21910,9232023-08: 7,996 appointments2023-09: 8,587 appointments2023-10: 9,537 appointments2023-11: 7,515 appointments2023-12: 6,305 appointments2024-01: 8,577 appointments2024-02: 8,189 appointments2024-03: 8,298 appointments2024-04: 8,281 appointments2024-05: 8,177 appointments2024-06: 7,705 appointments2024-07: 8,576 appointments2024-08: 7,141 appointments2024-09: 9,672 appointments2024-11: 9,835 appointments2024-12: 8,853 appointments2025-01: 10,428 appointments2025-02: 8,867 appointments2025-03: 10,111 appointments2025-04: 9,592 appointments2025-05: 9,086 appointments2025-06: 9,992 appointments2025-07: 9,923 appointments2025-08: 8,764 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083304275246212023-08: 454.8 appts per 1,000 patients2023-09: 488.4 appts per 1,000 patients2023-10: 542.5 appts per 1,000 patients2023-11: 427.5 appts per 1,000 patients2023-12: 358.6 appts per 1,000 patients2024-01: 487.9 appts per 1,000 patients2024-02: 465.8 appts per 1,000 patients2024-03: 472 appts per 1,000 patients2024-04: 471 appts per 1,000 patients2024-05: 465.1 appts per 1,000 patients2024-06: 438.3 appts per 1,000 patients2024-07: 487.8 appts per 1,000 patients2024-08: 406.2 appts per 1,000 patients2024-09: 550.1 appts per 1,000 patients2024-11: 559.4 appts per 1,000 patients2024-12: 503.6 appts per 1,000 patients2025-01: 593.1 appts per 1,000 patients2025-02: 504.4 appts per 1,000 patients2025-03: 575.1 appts per 1,000 patients2025-04: 545.6 appts per 1,000 patients2025-05: 516.8 appts per 1,000 patients2025-06: 568.3 appts per 1,000 patients2025-07: 564.4 appts per 1,000 patients2025-08: 498.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 35.0%August 2023 · 1 day: 5.8%August 2023 · 2–7 days: 17.8%August 2023 · 8–14 days: 13.0%August 2023 · 15–21 days: 10.8%August 2023 · 22–28 days: 9.2%August 2023 · > 28 days: 8.5%September 2023 · Same day: 30.9%September 2023 · 1 day: 5.0%September 2023 · 2–7 days: 17.4%September 2023 · 8–14 days: 14.3%September 2023 · 15–21 days: 9.2%September 2023 · 22–28 days: 6.6%September 2023 · > 28 days: 16.6%October 2023 · Same day: 28.3%October 2023 · 1 day: 4.3%October 2023 · 2–7 days: 15.1%October 2023 · 8–14 days: 15.2%October 2023 · 15–21 days: 11.8%October 2023 · 22–28 days: 6.6%October 2023 · > 28 days: 18.7%November 2023 · Same day: 34.7%November 2023 · 1 day: 5.1%November 2023 · 2–7 days: 17.1%November 2023 · 8–14 days: 19.1%November 2023 · 15–21 days: 10.5%November 2023 · 22–28 days: 6.1%November 2023 · > 28 days: 7.4%December 2023 · Same day: 39.1%December 2023 · 1 day: 4.9%December 2023 · 2–7 days: 16.7%December 2023 · 8–14 days: 15.7%December 2023 · 15–21 days: 8.8%December 2023 · 22–28 days: 6.8%December 2023 · > 28 days: 8.0%January 2024 · Same day: 34.9%January 2024 · 1 day: 5.8%January 2024 · 2–7 days: 22.0%January 2024 · 8–14 days: 14.7%January 2024 · 15–21 days: 8.6%January 2024 · 22–28 days: 6.8%January 2024 · > 28 days: 7.2%February 2024 · Same day: 31.7%February 2024 · 1 day: 4.6%February 2024 · 2–7 days: 22.2%February 2024 · 8–14 days: 17.7%February 2024 · 15–21 days: 11.1%February 2024 · 22–28 days: 8.6%February 2024 · > 28 days: 4.2%March 2024 · Same day: 33.6%March 2024 · 1 day: 3.8%March 2024 · 2–7 days: 21.0%March 2024 · 8–14 days: 19.3%March 2024 · 15–21 days: 10.6%March 2024 · 22–28 days: 6.2%March 2024 · > 28 days: 5.6%April 2024 · Same day: 34.2%April 2024 · 1 day: 4.3%April 2024 · 2–7 days: 15.3%April 2024 · 8–14 days: 17.1%April 2024 · 15–21 days: 11.9%April 2024 · 22–28 days: 6.5%April 2024 · > 28 days: 10.8%May 2024 · Same day: 33.1%May 2024 · 1 day: 3.9%May 2024 · 2–7 days: 17.4%May 2024 · 8–14 days: 13.1%May 2024 · 15–21 days: 11.6%May 2024 · 22–28 days: 11.5%May 2024 · > 28 days: 9.3%June 2024 · Same day: 34.4%June 2024 · 1 day: 4.2%June 2024 · 2–7 days: 18.1%June 2024 · 8–14 days: 10.7%June 2024 · 15–21 days: 12.4%June 2024 · 22–28 days: 8.4%June 2024 · > 28 days: 11.7%July 2024 · Same day: 32.4%July 2024 · 1 day: 4.3%July 2024 · 2–7 days: 17.0%July 2024 · 8–14 days: 16.1%July 2024 · 15–21 days: 9.9%July 2024 · 22–28 days: 8.4%July 2024 · > 28 days: 11.9%August 2024 · Same day: 34.1%August 2024 · 1 day: 4.3%August 2024 · 2–7 days: 17.3%August 2024 · 8–14 days: 14.4%August 2024 · 15–21 days: 8.9%August 2024 · 22–28 days: 8.0%August 2024 · > 28 days: 13.1%September 2024 · Same day: 43.6%September 2024 · 1 day: 4.0%September 2024 · 2–7 days: 17.5%September 2024 · 8–14 days: 11.1%September 2024 · 15–21 days: 8.7%September 2024 · 22–28 days: 7.3%September 2024 · > 28 days: 7.9%November 2024 · Same day: 41.5%November 2024 · 1 day: 5.1%November 2024 · 2–7 days: 13.7%November 2024 · 8–14 days: 13.7%November 2024 · 15–21 days: 12.2%November 2024 · 22–28 days: 7.8%November 2024 · > 28 days: 6.0%December 2024 · Same day: 46.6%December 2024 · 1 day: 4.9%December 2024 · 2–7 days: 16.1%December 2024 · 8–14 days: 10.4%December 2024 · 15–21 days: 10.4%December 2024 · 22–28 days: 6.0%December 2024 · > 28 days: 5.7%January 2025 · Same day: 44.8%January 2025 · 1 day: 5.3%January 2025 · 2–7 days: 16.3%January 2025 · 8–14 days: 12.1%January 2025 · 15–21 days: 7.2%January 2025 · 22–28 days: 5.0%January 2025 · > 28 days: 9.3%February 2025 · Same day: 41.8%February 2025 · 1 day: 5.3%February 2025 · 2–7 days: 14.5%February 2025 · 8–14 days: 13.8%February 2025 · 15–21 days: 11.6%February 2025 · 22–28 days: 8.6%February 2025 · > 28 days: 4.3%March 2025 · Same day: 41.5%March 2025 · 1 day: 4.7%March 2025 · 2–7 days: 14.4%March 2025 · 8–14 days: 12.6%March 2025 · 15–21 days: 12.0%March 2025 · 22–28 days: 7.5%March 2025 · > 28 days: 7.3%April 2025 · Same day: 42.0%April 2025 · 1 day: 5.9%April 2025 · 2–7 days: 15.4%April 2025 · 8–14 days: 14.8%April 2025 · 15–21 days: 7.6%April 2025 · 22–28 days: 5.3%April 2025 · > 28 days: 9.0%May 2025 · Same day: 41.8%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 13.5%May 2025 · 8–14 days: 15.2%May 2025 · 15–21 days: 8.3%May 2025 · 22–28 days: 5.6%May 2025 · > 28 days: 9.9%June 2025 · Same day: 43.0%June 2025 · 1 day: 5.1%June 2025 · 2–7 days: 15.3%June 2025 · 8–14 days: 17.1%June 2025 · 15–21 days: 5.5%June 2025 · 22–28 days: 5.4%June 2025 · > 28 days: 8.7%July 2025 · Same day: 41.1%July 2025 · 1 day: 6.2%July 2025 · 2–7 days: 17.0%July 2025 · 8–14 days: 13.1%July 2025 · 15–21 days: 7.4%July 2025 · 22–28 days: 5.7%July 2025 · > 28 days: 9.4%August 2025 · Same day: 42.8%August 2025 · 1 day: 6.3%August 2025 · 2–7 days: 16.0%August 2025 · 8–14 days: 9.4%August 2025 · 15–21 days: 9.0%August 2025 · 22–28 days: 6.5%August 2025 · > 28 days: 10.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.4%
Face-to-face %-1.3%
Telephone %+3.2%
Same-day %+0.3%
Appts per 1K-1.4%
Triage %+2.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate at Littlewick Medical Centre is 2.6, which is significantly lower than the practice's trailing average of 3.8. This suggests a notable improvement in patient attendance.

Several trends are worth noting. The telephone percentage has increased by 396.4% from 2024-11 to 2024-12, indicating a significant shift in appointment types. The video percentage has also seen a sharp decline, dropping by 91.3% over the same period. These changes may reflect adjustments in workflow or patient preferences.

To investigate these trends, it would be prudent to review the shift in phone-mix in 2024-12 and verify if it aligns with any system changes or policy updates. Additionally, understanding the cause of the sharp drop in video appointments could provide insights into operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-03
value 2.6 · avg 3.8 ± 0.6
phonePct2025-01
value 32.3 · avg 8.8 ± 8.9
f2fPct2025-01
value 59.4 · avg 82.6 ± 10.5
total2025-01
value 10428 · avg 8300.8 ± 931.1
triagePct2024-12
value 21.9 · avg 9.8 ± 5.4
sameDayPct2024-12
value 46.6 · avg 35.6 ± 3.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2024-12
4.6 → 2.9 (-37%)
videoPct2024-11
23.1 → 2 (-91.3%)
phonePct2024-11
5.5 → 27.3 (+396.4%)
dnaRate2024-11
3.1 → 4.6 (+48.4%)
videoPct2024-09
2 → 23.1 (+1055%)
triagePct2024-09
7.2 → 22.9 (+218.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2016-02-17 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-02-17.
  • Current rating is outstanding, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.93

Nurse FTE

6.8

Direct Patient Care FTE

4.76

Admin FTE

31.32

1 practices reporting · 100.0% coverage

Staff group mix

GP10.9 FTE · 20%
Nurse6.8 FTE · 13%
Direct Patient Care4.8 FTE · 9%
Admin31.3 FTE · 58%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.93 FTE · 18 headcount
Partner3.09 FTE (28%) · 6 hc
Salaried3.89 FTE (36%) · 7 hc
Training (ST/F)3.63 FTE (33%) · 4 hc
Retainer0.32 FTE (3%) · 1 hc
Nurses6.80 FTE · 9 headcount
Practice Nurse4.03 FTE (59%) · 5 hc
Advanced / Specialist2.77 FTE (41%) · 4 hc
Admin / Non-clinical31.32 FTE · 40 headcount
Management2.88 FTE (9%) · 3 hc
Reception / Admin15.88 FTE (51%) · 21 hc
Estates / Ancillary1.09 FTE (3%) · 2 hc
Other11.47 FTE (37%) · 14 hc
Direct Patient Care4.76 FTE · 6 headcount
Pharmacist1.00 FTE (21%) · 1 hc
HCA / Nursing Assistant2.76 FTE (58%) · 4 hc
Other1.00 FTE (21%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032132435GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 11 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 10 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 10 FTEGP · 2026-01: 11 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 7 FTENurse · 2024-04: 7 FTENurse · 2024-05: 7 FTENurse · 2024-06: 7 FTENurse · 2024-07: 7 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 31 FTEAdmin · 2024-04: 31 FTEAdmin · 2024-05: 31 FTEAdmin · 2024-06: 31 FTEAdmin · 2024-07: 31 FTEAdmin · 2024-08: 31 FTEAdmin · 2024-09: 31 FTEAdmin · 2024-10: 31 FTEAdmin · 2024-11: 31 FTEAdmin · 2024-12: 31 FTEAdmin · 2025-01: 31 FTEAdmin · 2025-02: 31 FTEAdmin · 2025-03: 31 FTEAdmin · 2025-04: 31 FTEAdmin · 2025-05: 31 FTEAdmin · 2025-06: 31 FTEAdmin · 2025-07: 31 FTEAdmin · 2025-08: 31 FTEAdmin · 2025-09: 31 FTEAdmin · 2025-10: 31 FTEAdmin · 2025-11: 31 FTEAdmin · 2025-12: 31 FTEAdmin · 2026-01: 31 FTEAdmin · 2026-02: 31 FTEAdmin · 2026-03: 31 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.0%
Phone easy20.4%
Website easy66.0%
100.0% coverage

Prescribing volume

1.43

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.