GP Practice

Kingsway Surgery

C82039

Compare to

Registered patients

11,069

NHS Digital list size

GP FTE

7.85

NHS Digital workforce

Patients per GP FTE

1,410

Items per patient

1.95

prescribing volume

GPPS overall good

1.2%

patient experience

Limited classification in NHS Digital return

1,007 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

91.0

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K91.0479.7-388.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-11: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-087499961,2421,4892023-08: 985 appointments2023-09: 1,066 appointments2023-10: 1,199 appointments2023-11: 1,126 appointments2023-12: 972 appointments2024-01: 1,015 appointments2024-02: 1,126 appointments2024-03: 953 appointments2024-04: 1,027 appointments2024-05: 1,227 appointments2024-06: 1,108 appointments2024-07: 892 appointments2024-08: 821 appointments2024-09: 841 appointments2024-11: 1,055 appointments2024-12: 1,088 appointments2025-01: 1,417 appointments2025-02: 1,342 appointments2025-03: 1,310 appointments2025-04: 1,337 appointments2025-05: 1,257 appointments2025-06: 1,305 appointments2025-07: 1,221 appointments2025-08: 1,007 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-0868901121342023-08: 89 appts per 1,000 patients2023-09: 96.3 appts per 1,000 patients2023-10: 108.3 appts per 1,000 patients2023-11: 101.7 appts per 1,000 patients2023-12: 87.8 appts per 1,000 patients2024-01: 91.7 appts per 1,000 patients2024-02: 101.7 appts per 1,000 patients2024-03: 86.1 appts per 1,000 patients2024-04: 92.8 appts per 1,000 patients2024-05: 110.9 appts per 1,000 patients2024-06: 100.1 appts per 1,000 patients2024-07: 80.6 appts per 1,000 patients2024-08: 74.2 appts per 1,000 patients2024-09: 76 appts per 1,000 patients2024-11: 95.3 appts per 1,000 patients2024-12: 98.3 appts per 1,000 patients2025-01: 128 appts per 1,000 patients2025-02: 121.2 appts per 1,000 patients2025-03: 118.3 appts per 1,000 patients2025-04: 120.8 appts per 1,000 patients2025-05: 113.6 appts per 1,000 patients2025-06: 117.9 appts per 1,000 patients2025-07: 110.3 appts per 1,000 patients2025-08: 91 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.2%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-4.2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients was 91, which is below the practice's trailing average. This represents a 4.2% decrease from the previous month.

Several months show notable shifts. In 2025-01, the total number of appointments per thousand patients was 1417, which is significantly higher than the trailing average of 1010.4. In contrast, 2024-08 saw a drop to 821, well below the trailing average of 1058.

To investigate these changes, review the data for 2025-01 to understand the cause of the spike and verify if the dip in 2024-08 is a recording anomaly or indicative of a larger trend.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2025-01
value 1417 · avg 1010.4 ± 116
total2024-08
value 821 · avg 1058 ± 97.6
total2024-07
value 892 · avg 1069.3 ± 84.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2024-04-03 · 24 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-04-03 (24 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.85

Nurse FTE

4.57

Direct Patient Care FTE

4.6

Admin FTE

14.53

1 practices reporting · 100.0% coverage

Staff group mix

GP7.8 FTE · 25%
Nurse4.6 FTE · 14%
Direct Patient Care4.6 FTE · 15%
Admin14.5 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.85 FTE · 9 headcount
Partner2.22 FTE (28%) · 3 hc
Salaried1.79 FTE (23%) · 2 hc
Training (ST/F)3.84 FTE (49%) · 4 hc
Nurses4.57 FTE · 5 headcount
Practice Nurse4.57 FTE (100%) · 5 hc
Admin / Non-clinical14.53 FTE · 21 headcount
Management3.59 FTE (25%) · 4 hc
Reception / Admin10.73 FTE (74%) · 16 hc
Other0.21 FTE (1%) · 1 hc
Direct Patient Care4.60 FTE · 5 headcount
Pharmacist2.80 FTE (61%) · 3 hc
HCA / Nursing Assistant0.80 FTE (17%) · 1 hc
Other1.00 FTE (22%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03371216GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 9 FTEGP · 2026-03: 8 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 15 FTEAdmin · 2024-10: 15 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 15 FTEAdmin · 2025-03: 15 FTEAdmin · 2025-04: 15 FTEAdmin · 2025-05: 15 FTEAdmin · 2025-06: 15 FTEAdmin · 2025-07: 15 FTEAdmin · 2025-08: 15 FTEAdmin · 2025-09: 15 FTEAdmin · 2025-10: 15 FTEAdmin · 2025-11: 15 FTEAdmin · 2025-12: 15 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 15 FTEAdmin · 2026-03: 15 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.2%
Phone easy1.1%
Website easy59.3%
100.0% coverage

Prescribing volume

1.95

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.