GP Practice

Wigston Central Surgery

C82071

Compare to

Registered patients

14,364

NHS Digital list size

GP FTE

10.51

NHS Digital workforce

Patients per GP FTE

1,367

Items per patient

1.58

prescribing volume

GPPS overall good

1.5%

patient experience

Limited classification in NHS Digital return

1,575 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

110

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K109.6479.7-370.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-11: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,1781,4061,6341,8622023-08: 1,504 appointments2023-09: 1,495 appointments2023-10: 1,537 appointments2023-11: 1,416 appointments2023-12: 1,244 appointments2024-01: 1,462 appointments2024-02: 1,551 appointments2024-03: 1,394 appointments2024-04: 1,419 appointments2024-05: 1,666 appointments2024-06: 1,622 appointments2024-07: 1,536 appointments2024-08: 1,545 appointments2024-09: 1,735 appointments2024-11: 1,636 appointments2024-12: 1,796 appointments2025-01: 1,588 appointments2025-02: 1,793 appointments2025-03: 1,590 appointments2025-04: 1,753 appointments2025-05: 1,601 appointments2025-06: 1,601 appointments2025-07: 1,642 appointments2025-08: 1,575 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-0882981141302023-08: 104.7 appts per 1,000 patients2023-09: 104.1 appts per 1,000 patients2023-10: 107 appts per 1,000 patients2023-11: 98.6 appts per 1,000 patients2023-12: 86.6 appts per 1,000 patients2024-01: 101.8 appts per 1,000 patients2024-02: 108 appts per 1,000 patients2024-03: 97 appts per 1,000 patients2024-04: 98.8 appts per 1,000 patients2024-05: 116 appts per 1,000 patients2024-06: 112.9 appts per 1,000 patients2024-07: 106.9 appts per 1,000 patients2024-08: 107.6 appts per 1,000 patients2024-09: 120.8 appts per 1,000 patients2024-11: 113.9 appts per 1,000 patients2024-12: 125 appts per 1,000 patients2025-01: 110.6 appts per 1,000 patients2025-02: 124.8 appts per 1,000 patients2025-03: 110.7 appts per 1,000 patients2025-04: 122 appts per 1,000 patients2025-05: 111.5 appts per 1,000 patients2025-06: 111.5 appts per 1,000 patients2025-07: 114.3 appts per 1,000 patients2025-08: 109.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.7%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients was 109.6, which is slightly below the practice's trailing average. This is the first month in a while where the total has dipped below the average.

There were no significant trends or step changes in the data this month. The total number of appointments per thousand patients has been stable, with a slight downward trend.

Given the stable data, there are no immediate anomalies to investigate. However, it might be useful to review the data from the previous months to understand the slight dip in the total number of appointments per thousand patients.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2024-12
value 1796 · avg 1518.8 ± 132.2
total2024-09
value 1735 · avg 1490.6 ± 108.2
total2024-05
value 1666 · avg 1459.4 ± 92
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-08-17 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-08-17.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.51

Nurse FTE

2.97

Direct Patient Care FTE

1.31

Admin FTE

15.8

1 practices reporting · 100.0% coverage

Staff group mix

GP10.5 FTE · 34%
Nurse3.0 FTE · 10%
Direct Patient Care1.3 FTE · 4%
Admin15.8 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.51 FTE · 12 headcount
Partner3.47 FTE (33%) · 3 hc
Salaried3.31 FTE (31%) · 5 hc
Training (ST/F)3.73 FTE (35%) · 4 hc
Nurses2.97 FTE · 4 headcount
Practice Nurse1.72 FTE (58%) · 2 hc
Advanced / Specialist1.25 FTE (42%) · 2 hc
Admin / Non-clinical15.80 FTE · 25 headcount
Management1.80 FTE (11%) · 2 hc
Reception / Admin12.63 FTE (80%) · 20 hc
Other1.37 FTE (9%) · 3 hc
Direct Patient Care1.31 FTE · 3 headcount
HCA / Nursing Assistant0.43 FTE (33%) · 1 hc
Other0.88 FTE (67%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061218GP · 2024-03: 10 FTEGP · 2024-04: 9 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 10 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 13 FTEGP · 2025-01: 13 FTEGP · 2025-02: 13 FTEGP · 2025-03: 12 FTEGP · 2025-04: 12 FTEGP · 2025-05: 13 FTEGP · 2025-06: 13 FTEGP · 2025-07: 12 FTEGP · 2025-08: 12 FTEGP · 2025-09: 12 FTEGP · 2025-10: 12 FTEGP · 2025-11: 12 FTEGP · 2025-12: 13 FTEGP · 2026-01: 12 FTEGP · 2026-02: 12 FTEGP · 2026-03: 11 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 16 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 16 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 16 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.5%
Phone easy1.5%
Website easy54.8%
100.0% coverage

Prescribing volume

1.58

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.