GP Practice

The Glebe Practice

C83038

Compare to

Registered patients

8,024

NHS Digital list size

GP FTE

4.67

NHS Digital workforce

Patients per GP FTE

1,718

Items per patient

2.66

prescribing volume

GPPS overall good

75.7%

patient experience

Access KPIs · August 2025

Same-day %

27.5%

Month: August 2025

Appts per 1K patients

353

all bookings (incl. triage)

Patient contacts per 1K

348

F2F + phone + video only

28+ day backlog

25.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face78.7%
Telephone19.9%
Triage9.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %27.5%43.0%-15.5%
Face-to-face %78.7%58.4%+20.3%
Telephone %19.9%21.9%-2.0%
Appts per 1K353.1479.7-126.6
Triage %9.9%8.7%+1.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080316293Same-day % · 2023-08: 30.5%Same-day % · 2023-09: 29.3%Same-day % · 2023-10: 24.2%Same-day % · 2023-11: 28.6%Same-day % · 2023-12: 35.0%Same-day % · 2024-01: 31.4%Same-day % · 2024-02: 33.3%Same-day % · 2024-03: 32.8%Same-day % · 2024-04: 37.0%Same-day % · 2024-05: 30.7%Same-day % · 2024-06: 25.8%Same-day % · 2024-07: 27.4%Same-day % · 2024-08: 27.0%Same-day % · 2024-09: 24.8%Same-day % · 2024-11: 27.7%Same-day % · 2024-12: 31.0%Same-day % · 2025-01: 27.8%Same-day % · 2025-02: 26.0%Same-day % · 2025-03: 26.6%Same-day % · 2025-04: 32.8%Same-day % · 2025-05: 33.7%Same-day % · 2025-06: 33.8%Same-day % · 2025-07: 27.0%Same-day % · 2025-08: 27.5%F2F % · 2023-08: 80.0%F2F % · 2023-09: 80.3%F2F % · 2023-10: 83.0%F2F % · 2023-11: 79.1%F2F % · 2023-12: 78.2%F2F % · 2024-01: 78.1%F2F % · 2024-02: 74.9%F2F % · 2024-03: 76.7%F2F % · 2024-04: 71.3%F2F % · 2024-05: 77.6%F2F % · 2024-06: 76.9%F2F % · 2024-07: 76.9%F2F % · 2024-08: 77.5%F2F % · 2024-09: 79.3%F2F % · 2024-11: 80.3%F2F % · 2024-12: 78.3%F2F % · 2025-01: 78.3%F2F % · 2025-02: 78.0%F2F % · 2025-03: 77.1%F2F % · 2025-04: 72.1%F2F % · 2025-05: 76.5%F2F % · 2025-06: 80.6%F2F % · 2025-07: 77.0%F2F % · 2025-08: 78.7%Phone % · 2023-08: 20.0%Phone % · 2023-09: 19.7%Phone % · 2023-10: 17.0%Phone % · 2023-11: 20.9%Phone % · 2023-12: 21.0%Phone % · 2024-01: 20.1%Phone % · 2024-02: 21.7%Phone % · 2024-03: 19.8%Phone % · 2024-04: 24.3%Phone % · 2024-05: 20.9%Phone % · 2024-06: 22.0%Phone % · 2024-07: 21.8%Phone % · 2024-08: 21.2%Phone % · 2024-09: 19.5%Phone % · 2024-11: 18.7%Phone % · 2024-12: 20.6%Phone % · 2025-01: 20.5%Phone % · 2025-02: 21.1%Phone % · 2025-03: 22.0%Phone % · 2025-04: 26.2%Phone % · 2025-05: 22.1%Phone % · 2025-06: 18.1%Phone % · 2025-07: 21.5%Phone % · 2025-08: 19.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 15.7%Triage % · 2023-09: 12.0%Triage % · 2023-10: 10.4%Triage % · 2023-11: 11.2%Triage % · 2023-12: 13.0%Triage % · 2024-01: 12.5%Triage % · 2024-02: 15.2%Triage % · 2024-03: 14.7%Triage % · 2024-04: 17.6%Triage % · 2024-05: 11.6%Triage % · 2024-06: 12.2%Triage % · 2024-07: 11.8%Triage % · 2024-08: 13.0%Triage % · 2024-09: 10.3%Triage % · 2024-11: 11.0%Triage % · 2024-12: 12.1%Triage % · 2025-01: 12.4%Triage % · 2025-02: 10.9%Triage % · 2025-03: 10.3%Triage % · 2025-04: 14.1%Triage % · 2025-05: 10.2%Triage % · 2025-06: 8.8%Triage % · 2025-07: 7.4%Triage % · 2025-08: 9.9%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,5923,4224,2535,0832023-08: 3,747 appointments2023-09: 3,493 appointments2023-10: 4,842 appointments2023-11: 3,890 appointments2023-12: 2,996 appointments2024-01: 4,063 appointments2024-02: 3,634 appointments2024-03: 3,465 appointments2024-04: 3,424 appointments2024-05: 3,321 appointments2024-06: 3,201 appointments2024-07: 3,329 appointments2024-08: 3,281 appointments2024-09: 3,638 appointments2024-11: 3,820 appointments2024-12: 3,460 appointments2025-01: 3,929 appointments2025-02: 3,615 appointments2025-03: 3,731 appointments2025-04: 2,908 appointments2025-05: 3,249 appointments2025-06: 3,373 appointments2025-07: 3,580 appointments2025-08: 2,833 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083234275306332023-08: 467 appts per 1,000 patients2023-09: 435.3 appts per 1,000 patients2023-10: 603.4 appts per 1,000 patients2023-11: 484.8 appts per 1,000 patients2023-12: 373.4 appts per 1,000 patients2024-01: 506.4 appts per 1,000 patients2024-02: 452.9 appts per 1,000 patients2024-03: 431.8 appts per 1,000 patients2024-04: 426.7 appts per 1,000 patients2024-05: 413.9 appts per 1,000 patients2024-06: 398.9 appts per 1,000 patients2024-07: 414.9 appts per 1,000 patients2024-08: 408.9 appts per 1,000 patients2024-09: 453.4 appts per 1,000 patients2024-11: 476.1 appts per 1,000 patients2024-12: 431.2 appts per 1,000 patients2025-01: 489.7 appts per 1,000 patients2025-02: 450.5 appts per 1,000 patients2025-03: 465 appts per 1,000 patients2025-04: 362.4 appts per 1,000 patients2025-05: 404.9 appts per 1,000 patients2025-06: 420.4 appts per 1,000 patients2025-07: 446.2 appts per 1,000 patients2025-08: 353.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 30.5%August 2023 · 1 day: 5.5%August 2023 · 2–7 days: 12.1%August 2023 · 8–14 days: 26.0%August 2023 · 15–21 days: 15.0%August 2023 · 22–28 days: 7.1%August 2023 · > 28 days: 3.8%September 2023 · Same day: 29.3%September 2023 · 1 day: 4.4%September 2023 · 2–7 days: 12.8%September 2023 · 8–14 days: 23.9%September 2023 · 15–21 days: 14.5%September 2023 · 22–28 days: 7.6%September 2023 · > 28 days: 7.5%October 2023 · Same day: 24.2%October 2023 · 1 day: 3.6%October 2023 · 2–7 days: 9.3%October 2023 · 8–14 days: 17.2%October 2023 · 15–21 days: 10.9%October 2023 · 22–28 days: 7.9%October 2023 · > 28 days: 27.0%November 2023 · Same day: 28.6%November 2023 · 1 day: 5.3%November 2023 · 2–7 days: 15.6%November 2023 · 8–14 days: 20.7%November 2023 · 15–21 days: 12.1%November 2023 · 22–28 days: 11.0%November 2023 · > 28 days: 6.6%December 2023 · Same day: 35.0%December 2023 · 1 day: 5.7%December 2023 · 2–7 days: 10.6%December 2023 · 8–14 days: 17.5%December 2023 · 15–21 days: 13.9%December 2023 · 22–28 days: 11.8%December 2023 · > 28 days: 5.6%January 2024 · Same day: 31.4%January 2024 · 1 day: 6.2%January 2024 · 2–7 days: 14.7%January 2024 · 8–14 days: 22.2%January 2024 · 15–21 days: 9.5%January 2024 · 22–28 days: 10.5%January 2024 · > 28 days: 5.5%February 2024 · Same day: 33.3%February 2024 · 1 day: 6.2%February 2024 · 2–7 days: 12.0%February 2024 · 8–14 days: 23.9%February 2024 · 15–21 days: 8.9%February 2024 · 22–28 days: 11.3%February 2024 · > 28 days: 4.4%March 2024 · Same day: 32.8%March 2024 · 1 day: 5.4%March 2024 · 2–7 days: 13.5%March 2024 · 8–14 days: 22.1%March 2024 · 15–21 days: 11.6%March 2024 · 22–28 days: 7.7%March 2024 · > 28 days: 6.8%April 2024 · Same day: 37.0%April 2024 · 1 day: 4.7%April 2024 · 2–7 days: 12.2%April 2024 · 8–14 days: 16.8%April 2024 · 15–21 days: 10.3%April 2024 · 22–28 days: 14.2%April 2024 · > 28 days: 4.8%May 2024 · Same day: 30.7%May 2024 · 1 day: 4.5%May 2024 · 2–7 days: 16.1%May 2024 · 8–14 days: 20.2%May 2024 · 15–21 days: 11.1%May 2024 · 22–28 days: 12.3%May 2024 · > 28 days: 5.0%June 2024 · Same day: 25.8%June 2024 · 1 day: 6.5%June 2024 · 2–7 days: 20.3%June 2024 · 8–14 days: 19.2%June 2024 · 15–21 days: 14.6%June 2024 · 22–28 days: 10.5%June 2024 · > 28 days: 3.0%July 2024 · Same day: 27.4%July 2024 · 1 day: 5.8%July 2024 · 2–7 days: 17.4%July 2024 · 8–14 days: 20.8%July 2024 · 15–21 days: 16.0%July 2024 · 22–28 days: 7.8%July 2024 · > 28 days: 4.8%August 2024 · Same day: 27.0%August 2024 · 1 day: 5.5%August 2024 · 2–7 days: 19.2%August 2024 · 8–14 days: 15.3%August 2024 · 15–21 days: 12.1%August 2024 · 22–28 days: 14.9%August 2024 · > 28 days: 6.1%September 2024 · Same day: 24.8%September 2024 · 1 day: 4.1%September 2024 · 2–7 days: 18.7%September 2024 · 8–14 days: 14.8%September 2024 · 15–21 days: 15.4%September 2024 · 22–28 days: 13.8%September 2024 · > 28 days: 8.4%November 2024 · Same day: 27.7%November 2024 · 1 day: 4.9%November 2024 · 2–7 days: 14.1%November 2024 · 8–14 days: 24.2%November 2024 · 15–21 days: 13.3%November 2024 · 22–28 days: 10.6%November 2024 · > 28 days: 5.2%December 2024 · Same day: 31.0%December 2024 · 1 day: 3.5%December 2024 · 2–7 days: 14.2%December 2024 · 8–14 days: 12.2%December 2024 · 15–21 days: 18.8%December 2024 · 22–28 days: 13.8%December 2024 · > 28 days: 6.5%January 2025 · Same day: 27.8%January 2025 · 1 day: 5.5%January 2025 · 2–7 days: 22.8%January 2025 · 8–14 days: 14.9%January 2025 · 15–21 days: 10.1%January 2025 · 22–28 days: 10.6%January 2025 · > 28 days: 8.1%February 2025 · Same day: 26.0%February 2025 · 1 day: 4.2%February 2025 · 2–7 days: 15.9%February 2025 · 8–14 days: 19.5%February 2025 · 15–21 days: 20.5%February 2025 · 22–28 days: 8.4%February 2025 · > 28 days: 5.6%March 2025 · Same day: 26.6%March 2025 · 1 day: 3.7%March 2025 · 2–7 days: 14.4%March 2025 · 8–14 days: 12.3%March 2025 · 15–21 days: 17.0%March 2025 · 22–28 days: 13.6%March 2025 · > 28 days: 12.3%April 2025 · Same day: 32.8%April 2025 · 1 day: 4.1%April 2025 · 2–7 days: 12.3%April 2025 · 8–14 days: 12.2%April 2025 · 15–21 days: 14.2%April 2025 · 22–28 days: 16.4%April 2025 · > 28 days: 8.0%May 2025 · Same day: 33.7%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 14.4%May 2025 · 8–14 days: 9.5%May 2025 · 15–21 days: 15.6%May 2025 · 22–28 days: 13.2%May 2025 · > 28 days: 7.9%June 2025 · Same day: 33.8%June 2025 · 1 day: 4.2%June 2025 · 2–7 days: 14.7%June 2025 · 8–14 days: 8.5%June 2025 · 15–21 days: 17.9%June 2025 · 22–28 days: 11.4%June 2025 · > 28 days: 9.4%July 2025 · Same day: 27.0%July 2025 · 1 day: 4.4%July 2025 · 2–7 days: 13.2%July 2025 · 8–14 days: 9.2%July 2025 · 15–21 days: 17.0%July 2025 · 22–28 days: 10.4%July 2025 · > 28 days: 18.8%August 2025 · Same day: 27.5%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 14.9%August 2025 · 8–14 days: 8.9%August 2025 · 15–21 days: 6.4%August 2025 · 22–28 days: 10.5%August 2025 · > 28 days: 25.9%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 76/100
  • High demand (>400 appts/1K)
  • Low same-day access (29.4%)
  • High long-wait rate (18% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2%
Face-to-face %+1%
Telephone %-3.8%
Same-day %-1.2%
Appts per 1K-2%
Triage %-6.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

The total number of appointments in August 2025 was 2833, which is 15.8% below the practice's trailing average of 3492.8. This is the most significant deviation observed this month.

Several notable trends have emerged. The triage percentage increased by 34% in August 2025, following a 36.3% rise in April 2025. The DNA rate saw a notable drop of 30% in August 2025, after a 30.4% decrease in July 2025. These shifts may indicate changes in workflow or recording policies.

To investigate these trends, review the triage process changes in April and August 2025. Also, verify if the DNA rate reductions in July and August 2025 correlate with any policy adjustments or operational changes.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 2833 · avg 3492.8 ± 271.8
triagePct2025-07
value 7.4 · avg 11.4 ± 1.4
triagePct2025-06
value 8.8 · avg 11.7 ± 1.1
phonePct2025-04
value 26.2 · avg 21 ± 1.4
f2fPct2025-04
value 72.1 · avg 77.3 ± 2.1
total2025-04
value 2908 · avg 3517.8 ± 219
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
7.4 → 9.9 (+34%)
dnaRate2025-08
4 → 2.8 (-30%)
triagePct2025-04
10.3 → 14.1 (+36.3%)
dnaRate2024-09
3.2 → 4.2 (+31.3%)
dnaRate2024-08
4.6 → 3.2 (-30.4%)
dnaRate2024-07
3.1 → 4.6 (+48.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2017-02-17 · 110 months ago
  • Current rating is good, and the latest CQC assessment date is 2017-02-17 (110 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.67

Nurse FTE

2.75

Direct Patient Care FTE

5.15

Admin FTE

8.15

1 practices reporting · 100.0% coverage

Staff group mix

GP4.7 FTE · 23%
Nurse2.8 FTE · 13%
Direct Patient Care5.2 FTE · 25%
Admin8.2 FTE · 39%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.68 FTE · 6 headcount
Partner1.07 FTE (23%) · 1 hc
Salaried3.61 FTE (77%) · 5 hc
Nurses2.75 FTE · 3 headcount
Practice Nurse2.75 FTE (100%) · 3 hc
Admin / Non-clinical8.15 FTE · 11 headcount
Management0.99 FTE (12%) · 1 hc
Reception / Admin6.15 FTE (75%) · 8 hc
Other1.01 FTE (12%) · 2 hc
Direct Patient Care5.15 FTE · 7 headcount
Pharmacist1.97 FTE (38%) · 2 hc
HCA / Nursing Assistant0.83 FTE (16%) · 1 hc
Other2.35 FTE (46%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0303710GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 4 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 7 FTEDPC · 2024-05: 7 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good75.7%
Phone easy10.1%
Website easy47.0%
100.0% coverage

Prescribing volume

2.66

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.