GP Practice

Vine Street Surgery

C83075

Compare to

Registered patients

10,388

NHS Digital list size

GP FTE

4.24

NHS Digital workforce

Patients per GP FTE

2,450

Items per patient

2.28

prescribing volume

GPPS overall good

84.0%

patient experience

Access KPIs · August 2025

Same-day %

67.8%

Month: August 2025

Appts per 1K patients

543

all bookings (incl. triage)

Patient contacts per 1K

518

F2F + phone + video only

28+ day backlog

1.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face77.6%
Telephone17.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %67.8%43.0%+24.8%
Face-to-face %77.6%58.4%+19.2%
Telephone %17.6%21.9%-4.3%
Appts per 1K543.1479.7+63.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803468102Same-day % · 2023-08: 66.6%Same-day % · 2023-09: 47.7%Same-day % · 2023-10: 59.8%Same-day % · 2023-11: 63.7%Same-day % · 2023-12: 61.6%Same-day % · 2024-01: 66.9%Same-day % · 2024-02: 67.9%Same-day % · 2024-03: 76.4%Same-day % · 2024-04: 75.3%Same-day % · 2024-05: 74.3%Same-day % · 2024-06: 63.3%Same-day % · 2024-07: 67.9%Same-day % · 2024-08: 68.4%Same-day % · 2024-09: 68.2%Same-day % · 2024-11: 65.2%Same-day % · 2024-12: 68.6%Same-day % · 2025-01: 69.3%Same-day % · 2025-02: 69.5%Same-day % · 2025-03: 68.1%Same-day % · 2025-04: 65.5%Same-day % · 2025-05: 66.9%Same-day % · 2025-06: 68.3%Same-day % · 2025-07: 67.0%Same-day % · 2025-08: 67.8%F2F % · 2023-08: 89.4%F2F % · 2023-09: 77.1%F2F % · 2023-10: 87.4%F2F % · 2023-11: 90.2%F2F % · 2023-12: 90.8%F2F % · 2024-01: 91.1%F2F % · 2024-02: 87.8%F2F % · 2024-03: 54.8%F2F % · 2024-04: 55.0%F2F % · 2024-05: 55.4%F2F % · 2024-06: 90.0%F2F % · 2024-07: 79.1%F2F % · 2024-08: 76.4%F2F % · 2024-09: 78.5%F2F % · 2024-11: 78.3%F2F % · 2024-12: 78.2%F2F % · 2025-01: 76.2%F2F % · 2025-02: 75.3%F2F % · 2025-03: 75.0%F2F % · 2025-04: 77.1%F2F % · 2025-05: 76.8%F2F % · 2025-06: 78.4%F2F % · 2025-07: 79.1%F2F % · 2025-08: 77.6%Phone % · 2023-08: 5.2%Phone % · 2023-09: 3.9%Phone % · 2023-10: 3.7%Phone % · 2023-11: 4.7%Phone % · 2023-12: 4.8%Phone % · 2024-01: 4.1%Phone % · 2024-02: 4.5%Phone % · 2024-03: 13.0%Phone % · 2024-04: 11.8%Phone % · 2024-05: 6.1%Phone % · 2024-06: 4.2%Phone % · 2024-07: 15.5%Phone % · 2024-08: 18.1%Phone % · 2024-09: 17.1%Phone % · 2024-11: 13.6%Phone % · 2024-12: 17.1%Phone % · 2025-01: 18.4%Phone % · 2025-02: 17.2%Phone % · 2025-03: 19.1%Phone % · 2025-04: 17.6%Phone % · 2025-05: 18.7%Phone % · 2025-06: 17.6%Phone % · 2025-07: 17.8%Phone % · 2025-08: 17.6%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.1%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.1%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 8.1%Triage % · 2024-04: 7.8%Triage % · 2024-05: 7.8%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-084,1746,1548,13510,1152023-08: 4,749 appointments2023-09: 6,711 appointments2023-10: 6,339 appointments2023-11: 5,282 appointments2023-12: 4,797 appointments2024-01: 6,010 appointments2024-02: 5,612 appointments2024-03: 8,908 appointments2024-04: 9,540 appointments2024-05: 9,367 appointments2024-06: 5,606 appointments2024-07: 6,676 appointments2024-08: 6,011 appointments2024-09: 6,492 appointments2024-11: 6,974 appointments2024-12: 6,399 appointments2025-01: 7,398 appointments2025-02: 6,628 appointments2025-03: 7,150 appointments2025-04: 6,561 appointments2025-05: 6,423 appointments2025-06: 6,695 appointments2025-07: 6,673 appointments2025-08: 5,642 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084025927839742023-08: 457.2 appts per 1,000 patients2023-09: 646 appts per 1,000 patients2023-10: 610.2 appts per 1,000 patients2023-11: 508.5 appts per 1,000 patients2023-12: 461.8 appts per 1,000 patients2024-01: 578.6 appts per 1,000 patients2024-02: 540.2 appts per 1,000 patients2024-03: 857.5 appts per 1,000 patients2024-04: 918.4 appts per 1,000 patients2024-05: 901.7 appts per 1,000 patients2024-06: 539.7 appts per 1,000 patients2024-07: 642.7 appts per 1,000 patients2024-08: 578.6 appts per 1,000 patients2024-09: 625 appts per 1,000 patients2024-11: 671.4 appts per 1,000 patients2024-12: 616 appts per 1,000 patients2025-01: 712.2 appts per 1,000 patients2025-02: 638 appts per 1,000 patients2025-03: 688.3 appts per 1,000 patients2025-04: 631.6 appts per 1,000 patients2025-05: 618.3 appts per 1,000 patients2025-06: 644.5 appts per 1,000 patients2025-07: 642.4 appts per 1,000 patients2025-08: 543.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 66.6%August 2023 · 1 day: 1.8%August 2023 · 2–7 days: 7.4%August 2023 · 8–14 days: 11.3%August 2023 · 15–21 days: 6.2%August 2023 · 22–28 days: 3.7%August 2023 · > 28 days: 3.0%September 2023 · Same day: 47.7%September 2023 · 1 day: 2.3%September 2023 · 2–7 days: 8.3%September 2023 · 8–14 days: 4.9%September 2023 · 15–21 days: 4.5%September 2023 · 22–28 days: 5.2%September 2023 · > 28 days: 27.1%October 2023 · Same day: 59.8%October 2023 · 1 day: 2.6%October 2023 · 2–7 days: 10.9%October 2023 · 8–14 days: 12.5%October 2023 · 15–21 days: 3.9%October 2023 · 22–28 days: 5.6%October 2023 · > 28 days: 4.6%November 2023 · Same day: 63.7%November 2023 · 1 day: 2.0%November 2023 · 2–7 days: 11.8%November 2023 · 8–14 days: 12.5%November 2023 · 15–21 days: 4.0%November 2023 · 22–28 days: 2.3%November 2023 · > 28 days: 3.7%December 2023 · Same day: 61.6%December 2023 · 1 day: 3.7%December 2023 · 2–7 days: 14.7%December 2023 · 8–14 days: 11.7%December 2023 · 15–21 days: 2.7%December 2023 · 22–28 days: 2.4%December 2023 · > 28 days: 3.3%January 2024 · Same day: 66.9%January 2024 · 1 day: 2.2%January 2024 · 2–7 days: 11.1%January 2024 · 8–14 days: 12.0%January 2024 · 15–21 days: 2.8%January 2024 · 22–28 days: 2.0%January 2024 · > 28 days: 3.0%February 2024 · Same day: 67.9%February 2024 · 1 day: 2.0%February 2024 · 2–7 days: 8.1%February 2024 · 8–14 days: 13.0%February 2024 · 15–21 days: 4.7%February 2024 · 22–28 days: 2.1%February 2024 · > 28 days: 2.3%March 2024 · Same day: 76.4%March 2024 · 1 day: 3.4%March 2024 · 2–7 days: 7.4%March 2024 · 8–14 days: 7.0%March 2024 · 15–21 days: 2.6%March 2024 · 22–28 days: 1.8%March 2024 · > 28 days: 1.3%April 2024 · Same day: 75.3%April 2024 · 1 day: 3.9%April 2024 · 2–7 days: 5.9%April 2024 · 8–14 days: 6.5%April 2024 · 15–21 days: 3.4%April 2024 · 22–28 days: 2.5%April 2024 · > 28 days: 2.5%May 2024 · Same day: 74.3%May 2024 · 1 day: 4.7%May 2024 · 2–7 days: 8.0%May 2024 · 8–14 days: 4.8%May 2024 · 15–21 days: 4.2%May 2024 · 22–28 days: 2.0%May 2024 · > 28 days: 2.1%June 2024 · Same day: 63.3%June 2024 · 1 day: 2.2%June 2024 · 2–7 days: 8.3%June 2024 · 8–14 days: 10.2%June 2024 · 15–21 days: 8.5%June 2024 · 22–28 days: 2.6%June 2024 · > 28 days: 4.9%July 2024 · Same day: 67.9%July 2024 · 1 day: 2.7%July 2024 · 2–7 days: 7.0%July 2024 · 8–14 days: 11.9%July 2024 · 15–21 days: 4.5%July 2024 · 22–28 days: 2.6%July 2024 · > 28 days: 3.3%August 2024 · Same day: 68.4%August 2024 · 1 day: 3.5%August 2024 · 2–7 days: 8.5%August 2024 · 8–14 days: 9.2%August 2024 · 15–21 days: 4.4%August 2024 · 22–28 days: 2.8%August 2024 · > 28 days: 3.2%September 2024 · Same day: 68.2%September 2024 · 1 day: 3.8%September 2024 · 2–7 days: 10.8%September 2024 · 8–14 days: 7.0%September 2024 · 15–21 days: 3.3%September 2024 · 22–28 days: 4.1%September 2024 · > 28 days: 2.9%November 2024 · Same day: 65.2%November 2024 · 1 day: 3.2%November 2024 · 2–7 days: 10.8%November 2024 · 8–14 days: 8.3%November 2024 · 15–21 days: 3.9%November 2024 · 22–28 days: 3.0%November 2024 · > 28 days: 5.6%December 2024 · Same day: 68.6%December 2024 · 1 day: 4.5%December 2024 · 2–7 days: 10.3%December 2024 · 8–14 days: 7.5%December 2024 · 15–21 days: 4.0%December 2024 · 22–28 days: 3.0%December 2024 · > 28 days: 2.3%January 2025 · Same day: 69.3%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 12.1%January 2025 · 8–14 days: 3.8%January 2025 · 15–21 days: 2.1%January 2025 · 22–28 days: 3.3%January 2025 · > 28 days: 3.6%February 2025 · Same day: 69.5%February 2025 · 1 day: 3.1%February 2025 · 2–7 days: 10.9%February 2025 · 8–14 days: 7.5%February 2025 · 15–21 days: 1.7%February 2025 · 22–28 days: 4.5%February 2025 · > 28 days: 2.8%March 2025 · Same day: 68.1%March 2025 · 1 day: 3.7%March 2025 · 2–7 days: 14.2%March 2025 · 8–14 days: 5.4%March 2025 · 15–21 days: 2.2%March 2025 · 22–28 days: 3.8%March 2025 · > 28 days: 2.7%April 2025 · Same day: 65.5%April 2025 · 1 day: 4.2%April 2025 · 2–7 days: 15.3%April 2025 · 8–14 days: 5.4%April 2025 · 15–21 days: 2.5%April 2025 · 22–28 days: 4.1%April 2025 · > 28 days: 3.1%May 2025 · Same day: 66.9%May 2025 · 1 day: 4.6%May 2025 · 2–7 days: 14.4%May 2025 · 8–14 days: 4.8%May 2025 · 15–21 days: 3.7%May 2025 · 22–28 days: 3.1%May 2025 · > 28 days: 2.5%June 2025 · Same day: 68.3%June 2025 · 1 day: 4.5%June 2025 · 2–7 days: 13.7%June 2025 · 8–14 days: 6.4%June 2025 · 15–21 days: 3.0%June 2025 · 22–28 days: 2.1%June 2025 · > 28 days: 2.0%July 2025 · Same day: 67.0%July 2025 · 1 day: 5.8%July 2025 · 2–7 days: 13.2%July 2025 · 8–14 days: 4.7%July 2025 · 15–21 days: 3.8%July 2025 · 22–28 days: 3.1%July 2025 · > 28 days: 2.3%August 2025 · Same day: 67.8%August 2025 · 1 day: 3.9%August 2025 · 2–7 days: 10.6%August 2025 · 8–14 days: 8.1%August 2025 · 15–21 days: 4.8%August 2025 · 22–28 days: 3.0%August 2025 · > 28 days: 1.8%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3%
Face-to-face %+0.8%
Telephone %-1.3%
Same-day %+0.2%
Appts per 1K-3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, Vine Street Surgery saw a significant drop in total appointments per 1,000 patients, falling to 543.1 from the trailing average of 6673.3. This sharp decline is the most notable figure this month.

Several trends and shifts stand out. The percentage of phone appointments has dropped by 1.3% month-on-month, while the DNA rate has increased by 38.5% since February 2025. These shifts may indicate changes in patient communication preferences or issues with appointment adherence.

To investigate these signals, review the phone-mix shift in August 2025 to see if it aligns with any system changes. Also, verify if the DNA rate increase in February 2025 correlates with any recent policy changes or patient communication strategies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 5642 · avg 6673.3 ± 349.7
phonePct2024-08
value 18.1 · avg 6.8 ± 4
phonePct2024-07
value 15.5 · avg 5.9 ± 3
triagePct2024-05
value 7.8 · avg 1.3 ± 2.9
f2fPct2024-05
value 55.4 · avg 83.1 ± 13.1
total2024-05
value 9367 · avg 6058.8 ± 1548.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-02
1.3 → 1.8 (+38.5%)
videoPct2025-01
0.1 → 0 (-100%)
dnaRate2024-08
1.4 → 1.9 (+35.7%)
videoPct2024-07
0.1 → 0 (-100%)
phonePct2024-07
4.2 → 15.5 (+269%)
dnaRate2024-07
2.2 → 1.4 (-36.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

4.24

Nurse FTE

3.67

Direct Patient Care FTE

1.67

Admin FTE

5.8

1 practices reporting · 100.0% coverage

Staff group mix

GP4.2 FTE · 28%
Nurse3.7 FTE · 24%
Direct Patient Care1.7 FTE · 11%
Admin5.8 FTE · 38%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.24 FTE · 5 headcount
Partner3.24 FTE (76%) · 4 hc
Salaried1.00 FTE (24%) · 1 hc
Nurses3.67 FTE · 5 headcount
Practice Nurse1.27 FTE (35%) · 2 hc
Advanced / Specialist2.40 FTE (65%) · 3 hc
Admin / Non-clinical5.80 FTE · 7 headcount
Management1.00 FTE (17%) · 1 hc
Reception / Admin3.87 FTE (67%) · 5 hc
Other0.93 FTE (16%) · 1 hc
Direct Patient Care1.67 FTE · 2 headcount
HCA / Nursing Assistant1.67 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031356GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.0%
Phone easy31.0%
Website easy58.3%
100.0% coverage

Prescribing volume

2.28

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.