GP Practice

The New Coningsby Surgery

C83083

Compare to

Registered patients

7,676

NHS Digital list size

GP FTE

0.8

NHS Digital workforce

Patients per GP FTE

9,595

Items per patient

2.75

prescribing volume

GPPS overall good

64.5%

patient experience

Access KPIs · August 2025

Same-day %

32.4%

Month: August 2025

Appts per 1K patients

377

all bookings (incl. triage)

Patient contacts per 1K

347

F2F + phone + video only

28+ day backlog

22%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face75.2%
Telephone16.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %32.4%43.0%-10.6%
Face-to-face %75.2%58.4%+16.8%
Telephone %16.9%21.9%-5.0%
Appts per 1K377.1479.7-102.6
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080316294Same-day % · 2023-08: 34.8%Same-day % · 2023-09: 30.6%Same-day % · 2023-10: 25.6%Same-day % · 2023-11: 36.7%Same-day % · 2023-12: 40.1%Same-day % · 2024-01: 40.2%Same-day % · 2024-02: 41.0%Same-day % · 2024-03: 43.1%Same-day % · 2024-04: 44.6%Same-day % · 2024-05: 46.2%Same-day % · 2024-06: 36.2%Same-day % · 2024-07: 36.7%Same-day % · 2024-08: 41.9%Same-day % · 2024-09: 38.4%Same-day % · 2024-11: 32.5%Same-day % · 2024-12: 41.4%Same-day % · 2025-01: 40.0%Same-day % · 2025-02: 36.7%Same-day % · 2025-03: 37.9%Same-day % · 2025-04: 36.6%Same-day % · 2025-05: 36.8%Same-day % · 2025-06: 33.2%Same-day % · 2025-07: 34.8%Same-day % · 2025-08: 32.4%F2F % · 2023-08: 83.6%F2F % · 2023-09: 81.6%F2F % · 2023-10: 81.2%F2F % · 2023-11: 77.1%F2F % · 2023-12: 75.2%F2F % · 2024-01: 77.7%F2F % · 2024-02: 76.3%F2F % · 2024-03: 49.0%F2F % · 2024-04: 47.2%F2F % · 2024-05: 46.6%F2F % · 2024-06: 79.3%F2F % · 2024-07: 76.8%F2F % · 2024-08: 80.5%F2F % · 2024-09: 81.2%F2F % · 2024-11: 83.3%F2F % · 2024-12: 78.9%F2F % · 2025-01: 80.2%F2F % · 2025-02: 81.2%F2F % · 2025-03: 78.7%F2F % · 2025-04: 73.3%F2F % · 2025-05: 77.8%F2F % · 2025-06: 78.1%F2F % · 2025-07: 76.3%F2F % · 2025-08: 75.2%Phone % · 2023-08: 12.9%Phone % · 2023-09: 14.5%Phone % · 2023-10: 10.1%Phone % · 2023-11: 13.3%Phone % · 2023-12: 13.8%Phone % · 2024-01: 14.2%Phone % · 2024-02: 13.9%Phone % · 2024-03: 9.5%Phone % · 2024-04: 9.4%Phone % · 2024-05: 6.8%Phone % · 2024-06: 12.6%Phone % · 2024-07: 15.7%Phone % · 2024-08: 12.1%Phone % · 2024-09: 12.3%Phone % · 2024-11: 10.8%Phone % · 2024-12: 13.8%Phone % · 2025-01: 12.6%Phone % · 2025-02: 11.0%Phone % · 2025-03: 12.5%Phone % · 2025-04: 13.7%Phone % · 2025-05: 11.2%Phone % · 2025-06: 14.6%Phone % · 2025-07: 16.1%Phone % · 2025-08: 16.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.1%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.2%Triage % · 2023-11: 0.2%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.5%Triage % · 2024-04: 0.2%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,4753,9235,3716,8192023-08: 3,578 appointments2023-09: 3,813 appointments2023-10: 5,649 appointments2023-11: 4,653 appointments2023-12: 3,361 appointments2024-01: 4,225 appointments2024-02: 3,446 appointments2024-03: 6,115 appointments2024-04: 6,399 appointments2024-05: 5,835 appointments2024-06: 3,568 appointments2024-07: 4,242 appointments2024-08: 3,068 appointments2024-09: 3,901 appointments2024-11: 4,042 appointments2024-12: 3,431 appointments2025-01: 3,861 appointments2025-02: 3,098 appointments2025-03: 3,418 appointments2025-04: 3,327 appointments2025-05: 3,313 appointments2025-06: 3,556 appointments2025-07: 3,669 appointments2025-08: 2,895 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083225117008882023-08: 466.1 appts per 1,000 patients2023-09: 496.7 appts per 1,000 patients2023-10: 735.9 appts per 1,000 patients2023-11: 606.2 appts per 1,000 patients2023-12: 437.9 appts per 1,000 patients2024-01: 550.4 appts per 1,000 patients2024-02: 448.9 appts per 1,000 patients2024-03: 796.6 appts per 1,000 patients2024-04: 833.6 appts per 1,000 patients2024-05: 760.2 appts per 1,000 patients2024-06: 464.8 appts per 1,000 patients2024-07: 552.6 appts per 1,000 patients2024-08: 399.7 appts per 1,000 patients2024-09: 508.2 appts per 1,000 patients2024-11: 526.6 appts per 1,000 patients2024-12: 447 appts per 1,000 patients2025-01: 503 appts per 1,000 patients2025-02: 403.6 appts per 1,000 patients2025-03: 445.3 appts per 1,000 patients2025-04: 433.4 appts per 1,000 patients2025-05: 431.6 appts per 1,000 patients2025-06: 463.3 appts per 1,000 patients2025-07: 478 appts per 1,000 patients2025-08: 377.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 34.8%August 2023 · 1 day: 5.8%August 2023 · 2–7 days: 13.8%August 2023 · 8–14 days: 11.4%August 2023 · 15–21 days: 14.2%August 2023 · 22–28 days: 11.1%August 2023 · > 28 days: 8.8%September 2023 · Same day: 30.6%September 2023 · 1 day: 6.8%September 2023 · 2–7 days: 17.0%September 2023 · 8–14 days: 9.9%September 2023 · 15–21 days: 6.4%September 2023 · 22–28 days: 12.2%September 2023 · > 28 days: 17.0%October 2023 · Same day: 25.6%October 2023 · 1 day: 4.8%October 2023 · 2–7 days: 14.0%October 2023 · 8–14 days: 9.1%October 2023 · 15–21 days: 5.4%October 2023 · 22–28 days: 6.6%October 2023 · > 28 days: 34.4%November 2023 · Same day: 36.7%November 2023 · 1 day: 4.5%November 2023 · 2–7 days: 11.8%November 2023 · 8–14 days: 11.1%November 2023 · 15–21 days: 5.5%November 2023 · 22–28 days: 5.4%November 2023 · > 28 days: 25.0%December 2023 · Same day: 40.1%December 2023 · 1 day: 5.4%December 2023 · 2–7 days: 12.3%December 2023 · 8–14 days: 12.3%December 2023 · 15–21 days: 6.7%December 2023 · 22–28 days: 8.2%December 2023 · > 28 days: 15.0%January 2024 · Same day: 40.2%January 2024 · 1 day: 4.3%January 2024 · 2–7 days: 12.6%January 2024 · 8–14 days: 10.7%January 2024 · 15–21 days: 7.9%January 2024 · 22–28 days: 6.2%January 2024 · > 28 days: 18.2%February 2024 · Same day: 41.0%February 2024 · 1 day: 5.9%February 2024 · 2–7 days: 16.2%February 2024 · 8–14 days: 19.1%February 2024 · 15–21 days: 4.9%February 2024 · 22–28 days: 4.5%February 2024 · > 28 days: 8.4%March 2024 · Same day: 43.1%March 2024 · 1 day: 10.9%March 2024 · 2–7 days: 19.2%March 2024 · 8–14 days: 7.9%March 2024 · 15–21 days: 6.9%March 2024 · 22–28 days: 4.8%March 2024 · > 28 days: 7.1%April 2024 · Same day: 44.6%April 2024 · 1 day: 12.6%April 2024 · 2–7 days: 15.4%April 2024 · 8–14 days: 8.4%April 2024 · 15–21 days: 4.8%April 2024 · 22–28 days: 6.5%April 2024 · > 28 days: 7.8%May 2024 · Same day: 46.2%May 2024 · 1 day: 12.4%May 2024 · 2–7 days: 16.7%May 2024 · 8–14 days: 7.9%May 2024 · 15–21 days: 5.2%May 2024 · 22–28 days: 2.9%May 2024 · > 28 days: 8.7%June 2024 · Same day: 36.2%June 2024 · 1 day: 3.2%June 2024 · 2–7 days: 10.6%June 2024 · 8–14 days: 10.3%June 2024 · 15–21 days: 9.5%June 2024 · 22–28 days: 7.5%June 2024 · > 28 days: 22.7%July 2024 · Same day: 36.7%July 2024 · 1 day: 5.2%July 2024 · 2–7 days: 11.3%July 2024 · 8–14 days: 10.7%July 2024 · 15–21 days: 6.6%July 2024 · 22–28 days: 12.6%July 2024 · > 28 days: 16.9%August 2024 · Same day: 41.9%August 2024 · 1 day: 4.3%August 2024 · 2–7 days: 10.6%August 2024 · 8–14 days: 9.7%August 2024 · 15–21 days: 6.3%August 2024 · 22–28 days: 7.6%August 2024 · > 28 days: 19.7%September 2024 · Same day: 38.4%September 2024 · 1 day: 4.0%September 2024 · 2–7 days: 10.9%September 2024 · 8–14 days: 9.6%September 2024 · 15–21 days: 3.4%September 2024 · 22–28 days: 8.4%September 2024 · > 28 days: 25.2%November 2024 · Same day: 32.5%November 2024 · 1 day: 3.6%November 2024 · 2–7 days: 11.0%November 2024 · 8–14 days: 9.8%November 2024 · 15–21 days: 5.2%November 2024 · 22–28 days: 11.2%November 2024 · > 28 days: 26.6%December 2024 · Same day: 41.4%December 2024 · 1 day: 4.7%December 2024 · 2–7 days: 11.6%December 2024 · 8–14 days: 11.3%December 2024 · 15–21 days: 5.4%December 2024 · 22–28 days: 10.2%December 2024 · > 28 days: 15.4%January 2025 · Same day: 40.0%January 2025 · 1 day: 5.0%January 2025 · 2–7 days: 11.6%January 2025 · 8–14 days: 9.2%January 2025 · 15–21 days: 4.8%January 2025 · 22–28 days: 4.4%January 2025 · > 28 days: 24.9%February 2025 · Same day: 36.7%February 2025 · 1 day: 4.0%February 2025 · 2–7 days: 11.9%February 2025 · 8–14 days: 12.0%February 2025 · 15–21 days: 4.7%February 2025 · 22–28 days: 6.7%February 2025 · > 28 days: 23.9%March 2025 · Same day: 37.9%March 2025 · 1 day: 4.5%March 2025 · 2–7 days: 15.0%March 2025 · 8–14 days: 11.0%March 2025 · 15–21 days: 5.0%March 2025 · 22–28 days: 6.8%March 2025 · > 28 days: 19.8%April 2025 · Same day: 36.6%April 2025 · 1 day: 4.2%April 2025 · 2–7 days: 10.3%April 2025 · 8–14 days: 9.1%April 2025 · 15–21 days: 4.7%April 2025 · 22–28 days: 6.1%April 2025 · > 28 days: 28.9%May 2025 · Same day: 36.8%May 2025 · 1 day: 4.3%May 2025 · 2–7 days: 11.2%May 2025 · 8–14 days: 9.6%May 2025 · 15–21 days: 4.3%May 2025 · 22–28 days: 3.8%May 2025 · > 28 days: 30.0%June 2025 · Same day: 33.2%June 2025 · 1 day: 4.3%June 2025 · 2–7 days: 13.6%June 2025 · 8–14 days: 9.6%June 2025 · 15–21 days: 7.3%June 2025 · 22–28 days: 6.6%June 2025 · > 28 days: 25.4%July 2025 · Same day: 34.8%July 2025 · 1 day: 4.1%July 2025 · 2–7 days: 12.0%July 2025 · 8–14 days: 10.1%July 2025 · 15–21 days: 4.8%July 2025 · 22–28 days: 7.0%July 2025 · > 28 days: 27.3%August 2025 · Same day: 32.4%August 2025 · 1 day: 4.3%August 2025 · 2–7 days: 14.1%August 2025 · 8–14 days: 11.7%August 2025 · 15–21 days: 8.5%August 2025 · 22–28 days: 7.1%August 2025 · > 28 days: 22.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (24.9% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %-0.3%
Telephone %+6.6%
Same-day %-3%
Appts per 1K-1.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in telephone appointments, rising to 16.9% from the trailing average of 13%. This is a significant rise and could indicate a shift in patient preferences or operational changes.

Several trends are worth noting. Firstly, the telephone percentage has been consistently rising, with a notable 30.4% increase in 2025-06. Secondly, the DNA rate has shown volatility, with a 100% increase in 2024-06 and a 32% decrease in 2025-03. These shifts may reflect changes in patient engagement or recording practices.

To investigate these trends, review the phone-mix shift in 2025-08 to see if it aligns with any system changes or staff training. Also, verify if the DNA rate fluctuations in 2025-03 and 2024-06 correlate with specific events or policy changes.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 16.9 · avg 13 ± 1.7
phonePct2025-07
value 16.1 · avg 12.7 ± 1.4
phonePct2024-05
value 6.8 · avg 13.3 ± 2.4
f2fPct2024-05
value 46.6 · avg 73.8 ± 11.7
phonePct2024-04
value 9.4 · avg 13.8 ± 2.1
f2fPct2024-04
value 47.2 · avg 76.4 ± 8.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-06
11.2 → 14.6 (+30.4%)
dnaRate2025-03
5 → 3.4 (-32%)
dnaRate2025-01
3.9 → 5.1 (+30.8%)
phonePct2024-06
6.8 → 12.6 (+85.3%)
triagePct2024-06
0.2 → 0 (-100%)
dnaRate2024-06
2.3 → 4.6 (+100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

0.8

Nurse FTE

4.35

Direct Patient Care FTE

6.41

Admin FTE

12.75

1 practices reporting · 100.0% coverage

Staff group mix

GP0.8 FTE · 3%
Nurse4.3 FTE · 18%
Direct Patient Care6.4 FTE · 26%
Admin12.8 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP0.80 FTE · 3 headcount
Salaried0.80 FTE (100%) · 3 hc
Nurses4.35 FTE · 9 headcount
Practice Nurse2.33 FTE (54%) · 6 hc
Advanced / Specialist1.91 FTE (44%) · 2 hc
Other0.11 FTE (3%) · 1 hc
Admin / Non-clinical12.75 FTE · 18 headcount
Management1.00 FTE (8%) · 1 hc
Reception / Admin5.63 FTE (44%) · 9 hc
Apprentice3.00 FTE (24%) · 3 hc
Other3.12 FTE (24%) · 5 hc
Direct Patient Care6.41 FTE · 8 headcount
Pharmacist1.00 FTE (16%) · 1 hc
HCA / Nursing Assistant1.53 FTE (24%) · 2 hc
Paramedic0.67 FTE (10%) · 1 hc
Other3.21 FTE (50%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 5 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 6 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 6 FTEDPC · 2024-11: 6 FTEDPC · 2024-12: 6 FTEDPC · 2025-01: 6 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 11 FTEAdmin · 2024-04: 11 FTEAdmin · 2024-05: 11 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good64.5%
Phone easy34.6%
Website easy38.7%
100.0% coverage

Prescribing volume

2.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.