GP Practice

Woodhall Spa New Surgery

C83635

Compare to

Registered patients

5,318

NHS Digital list size

GP FTE

2.35

NHS Digital workforce

Patients per GP FTE

2,263

Items per patient

2.86

prescribing volume

GPPS overall good

66.1%

patient experience

Access KPIs · August 2025

Same-day %

28.9%

Month: August 2025

Appts per 1K patients

473

all bookings (incl. triage)

Patient contacts per 1K

468

F2F + phone + video only

28+ day backlog

8.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face79.4%
Telephone19.6%
Triage0.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %28.9%43.0%-14.1%
Face-to-face %79.4%58.4%+21.0%
Telephone %19.6%21.9%-2.3%
Appts per 1K472.9479.7-6.8
Triage %0.1%8.7%-8.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803468101Same-day % · 2023-08: 53.7%Same-day % · 2023-09: 40.2%Same-day % · 2023-10: 44.0%Same-day % · 2023-11: 46.1%Same-day % · 2023-12: 53.9%Same-day % · 2024-01: 54.2%Same-day % · 2024-02: 55.8%Same-day % · 2024-03: 59.5%Same-day % · 2024-04: 60.1%Same-day % · 2024-05: 55.5%Same-day % · 2024-06: 54.5%Same-day % · 2024-07: 57.9%Same-day % · 2024-08: 57.3%Same-day % · 2024-09: 56.5%Same-day % · 2024-11: 44.8%Same-day % · 2024-12: 58.9%Same-day % · 2025-01: 58.0%Same-day % · 2025-02: 58.4%Same-day % · 2025-03: 55.5%Same-day % · 2025-04: 52.3%Same-day % · 2025-05: 54.6%Same-day % · 2025-06: 29.4%Same-day % · 2025-07: 32.3%Same-day % · 2025-08: 28.9%F2F % · 2023-08: 87.2%F2F % · 2023-09: 88.5%F2F % · 2023-10: 89.3%F2F % · 2023-11: 88.1%F2F % · 2023-12: 87.3%F2F % · 2024-01: 88.6%F2F % · 2024-02: 88.4%F2F % · 2024-03: 61.6%F2F % · 2024-04: 61.7%F2F % · 2024-05: 61.4%F2F % · 2024-06: 90.6%F2F % · 2024-07: 80.1%F2F % · 2024-08: 78.7%F2F % · 2024-09: 80.7%F2F % · 2024-11: 87.5%F2F % · 2024-12: 83.0%F2F % · 2025-01: 84.0%F2F % · 2025-02: 84.1%F2F % · 2025-03: 85.9%F2F % · 2025-04: 86.6%F2F % · 2025-05: 85.7%F2F % · 2025-06: 85.1%F2F % · 2025-07: 80.1%F2F % · 2025-08: 79.4%Phone % · 2023-08: 10.7%Phone % · 2023-09: 8.7%Phone % · 2023-10: 6.9%Phone % · 2023-11: 8.2%Phone % · 2023-12: 9.9%Phone % · 2024-01: 7.5%Phone % · 2024-02: 8.8%Phone % · 2024-03: 12.9%Phone % · 2024-04: 13.1%Phone % · 2024-05: 7.1%Phone % · 2024-06: 7.5%Phone % · 2024-07: 18.8%Phone % · 2024-08: 20.7%Phone % · 2024-09: 18.3%Phone % · 2024-11: 9.5%Phone % · 2024-12: 15.6%Phone % · 2025-01: 14.6%Phone % · 2025-02: 14.6%Phone % · 2025-03: 12.8%Phone % · 2025-04: 12.1%Phone % · 2025-05: 13.0%Phone % · 2025-06: 13.5%Phone % · 2025-07: 18.6%Phone % · 2025-08: 19.6%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.1%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.3%Triage % · 2023-09: 0.2%Triage % · 2023-10: 0.1%Triage % · 2023-11: 0.1%Triage % · 2023-12: 0.1%Triage % · 2024-01: 0.4%Triage % · 2024-02: 3.9%Triage % · 2024-03: 8.9%Triage % · 2024-04: 8.9%Triage % · 2024-05: 7.8%Triage % · 2024-06: 5.2%Triage % · 2024-07: 3.8%Triage % · 2024-08: 4.6%Triage % · 2024-09: 5.2%Triage % · 2024-11: 3.7%Triage % · 2024-12: 4.3%Triage % · 2025-01: 5.4%Triage % · 2025-02: 5.7%Triage % · 2025-03: 4.5%Triage % · 2025-04: 3.3%Triage % · 2025-05: 4.1%Triage % · 2025-06: 0.2%Triage % · 2025-07: 0.1%Triage % · 2025-08: 0.1%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,0893,5575,0266,4942023-08: 3,798 appointments2023-09: 4,965 appointments2023-10: 4,886 appointments2023-11: 4,403 appointments2023-12: 3,571 appointments2024-01: 4,373 appointments2024-02: 4,254 appointments2024-03: 5,804 appointments2024-04: 6,068 appointments2024-05: 5,970 appointments2024-06: 3,498 appointments2024-07: 4,500 appointments2024-08: 4,003 appointments2024-09: 3,746 appointments2024-11: 4,944 appointments2024-12: 3,928 appointments2025-01: 5,187 appointments2025-02: 3,948 appointments2025-03: 4,041 appointments2025-04: 4,118 appointments2025-05: 3,573 appointments2025-06: 2,967 appointments2025-07: 2,989 appointments2025-08: 2,515 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083936699451,2212023-08: 714.2 appts per 1,000 patients2023-09: 933.6 appts per 1,000 patients2023-10: 918.8 appts per 1,000 patients2023-11: 827.9 appts per 1,000 patients2023-12: 671.5 appts per 1,000 patients2024-01: 822.3 appts per 1,000 patients2024-02: 799.9 appts per 1,000 patients2024-03: 1,091.4 appts per 1,000 patients2024-04: 1,141 appts per 1,000 patients2024-05: 1,122.6 appts per 1,000 patients2024-06: 657.8 appts per 1,000 patients2024-07: 846.2 appts per 1,000 patients2024-08: 752.7 appts per 1,000 patients2024-09: 704.4 appts per 1,000 patients2024-11: 929.7 appts per 1,000 patients2024-12: 738.6 appts per 1,000 patients2025-01: 975.4 appts per 1,000 patients2025-02: 742.4 appts per 1,000 patients2025-03: 759.9 appts per 1,000 patients2025-04: 774.4 appts per 1,000 patients2025-05: 671.9 appts per 1,000 patients2025-06: 557.9 appts per 1,000 patients2025-07: 562.1 appts per 1,000 patients2025-08: 472.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 53.7%August 2023 · 1 day: 3.2%August 2023 · 2–7 days: 12.8%August 2023 · 8–14 days: 11.9%August 2023 · 15–21 days: 9.6%August 2023 · 22–28 days: 5.5%August 2023 · > 28 days: 3.2%September 2023 · Same day: 40.2%September 2023 · 1 day: 2.4%September 2023 · 2–7 days: 9.8%September 2023 · 8–14 days: 10.1%September 2023 · 15–21 days: 6.2%September 2023 · 22–28 days: 7.3%September 2023 · > 28 days: 24.0%October 2023 · Same day: 44.0%October 2023 · 1 day: 3.6%October 2023 · 2–7 days: 8.7%October 2023 · 8–14 days: 11.4%October 2023 · 15–21 days: 12.5%October 2023 · 22–28 days: 13.1%October 2023 · > 28 days: 6.6%November 2023 · Same day: 46.1%November 2023 · 1 day: 3.5%November 2023 · 2–7 days: 11.5%November 2023 · 8–14 days: 10.6%November 2023 · 15–21 days: 10.9%November 2023 · 22–28 days: 6.9%November 2023 · > 28 days: 10.6%December 2023 · Same day: 53.9%December 2023 · 1 day: 2.9%December 2023 · 2–7 days: 9.9%December 2023 · 8–14 days: 12.2%December 2023 · 15–21 days: 9.6%December 2023 · 22–28 days: 7.3%December 2023 · > 28 days: 4.2%January 2024 · Same day: 54.2%January 2024 · 1 day: 3.3%January 2024 · 2–7 days: 15.5%January 2024 · 8–14 days: 9.0%January 2024 · 15–21 days: 5.8%January 2024 · 22–28 days: 5.0%January 2024 · > 28 days: 7.0%February 2024 · Same day: 55.8%February 2024 · 1 day: 2.8%February 2024 · 2–7 days: 13.0%February 2024 · 8–14 days: 12.1%February 2024 · 15–21 days: 7.6%February 2024 · 22–28 days: 5.0%February 2024 · > 28 days: 3.7%March 2024 · Same day: 59.5%March 2024 · 1 day: 4.3%March 2024 · 2–7 days: 13.4%March 2024 · 8–14 days: 9.2%March 2024 · 15–21 days: 5.7%March 2024 · 22–28 days: 4.9%March 2024 · > 28 days: 3.0%April 2024 · Same day: 60.1%April 2024 · 1 day: 5.8%April 2024 · 2–7 days: 10.6%April 2024 · 8–14 days: 6.4%April 2024 · 15–21 days: 6.7%April 2024 · 22–28 days: 5.1%April 2024 · > 28 days: 5.2%May 2024 · Same day: 55.5%May 2024 · 1 day: 4.9%May 2024 · 2–7 days: 11.7%May 2024 · 8–14 days: 6.8%May 2024 · 15–21 days: 9.7%May 2024 · 22–28 days: 6.7%May 2024 · > 28 days: 4.6%June 2024 · Same day: 54.5%June 2024 · 1 day: 3.5%June 2024 · 2–7 days: 11.6%June 2024 · 8–14 days: 10.7%June 2024 · 15–21 days: 8.9%June 2024 · 22–28 days: 4.7%June 2024 · > 28 days: 5.9%July 2024 · Same day: 57.9%July 2024 · 1 day: 4.6%July 2024 · 2–7 days: 12.0%July 2024 · 8–14 days: 9.2%July 2024 · 15–21 days: 6.7%July 2024 · 22–28 days: 4.8%July 2024 · > 28 days: 4.9%August 2024 · Same day: 57.3%August 2024 · 1 day: 4.8%August 2024 · 2–7 days: 12.5%August 2024 · 8–14 days: 8.7%August 2024 · 15–21 days: 7.6%August 2024 · 22–28 days: 6.1%August 2024 · > 28 days: 3.1%September 2024 · Same day: 56.5%September 2024 · 1 day: 3.3%September 2024 · 2–7 days: 13.1%September 2024 · 8–14 days: 12.4%September 2024 · 15–21 days: 6.7%September 2024 · 22–28 days: 4.1%September 2024 · > 28 days: 4.0%November 2024 · Same day: 44.8%November 2024 · 1 day: 3.0%November 2024 · 2–7 days: 11.5%November 2024 · 8–14 days: 7.6%November 2024 · 15–21 days: 9.3%November 2024 · 22–28 days: 9.2%November 2024 · > 28 days: 14.5%December 2024 · Same day: 58.9%December 2024 · 1 day: 3.5%December 2024 · 2–7 days: 11.6%December 2024 · 8–14 days: 10.2%December 2024 · 15–21 days: 7.4%December 2024 · 22–28 days: 4.1%December 2024 · > 28 days: 4.3%January 2025 · Same day: 58.0%January 2025 · 1 day: 3.2%January 2025 · 2–7 days: 11.0%January 2025 · 8–14 days: 9.9%January 2025 · 15–21 days: 8.7%January 2025 · 22–28 days: 5.1%January 2025 · > 28 days: 4.1%February 2025 · Same day: 58.4%February 2025 · 1 day: 3.2%February 2025 · 2–7 days: 9.9%February 2025 · 8–14 days: 5.8%February 2025 · 15–21 days: 10.5%February 2025 · 22–28 days: 7.2%February 2025 · > 28 days: 4.9%March 2025 · Same day: 55.5%March 2025 · 1 day: 4.0%March 2025 · 2–7 days: 11.5%March 2025 · 8–14 days: 11.2%March 2025 · 15–21 days: 8.8%March 2025 · 22–28 days: 4.8%March 2025 · > 28 days: 4.2%April 2025 · Same day: 52.3%April 2025 · 1 day: 4.7%April 2025 · 2–7 days: 12.6%April 2025 · 8–14 days: 8.1%April 2025 · 15–21 days: 7.4%April 2025 · 22–28 days: 8.2%April 2025 · > 28 days: 6.7%May 2025 · Same day: 54.6%May 2025 · 1 day: 4.6%May 2025 · 2–7 days: 12.0%May 2025 · 8–14 days: 5.2%May 2025 · 15–21 days: 5.9%May 2025 · 22–28 days: 7.4%May 2025 · > 28 days: 10.4%June 2025 · Same day: 29.4%June 2025 · 1 day: 5.3%June 2025 · 2–7 days: 23.0%June 2025 · 8–14 days: 14.3%June 2025 · 15–21 days: 10.1%June 2025 · 22–28 days: 9.2%June 2025 · > 28 days: 8.8%July 2025 · Same day: 32.3%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 18.8%July 2025 · 8–14 days: 14.6%July 2025 · 15–21 days: 11.7%July 2025 · 22–28 days: 8.1%July 2025 · > 28 days: 8.2%August 2025 · Same day: 28.9%August 2025 · 1 day: 6.7%August 2025 · 2–7 days: 21.1%August 2025 · 8–14 days: 13.7%August 2025 · 15–21 days: 13.8%August 2025 · 22–28 days: 7.2%August 2025 · > 28 days: 8.6%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-9.9%
Face-to-face %-1.8%
Telephone %+10.3%
Same-day %-14.8%
Appts per 1K-9.9%
Triage %-49%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a significant drop in total appointments per thousand patients, down to 472.9 from the trailing average. This is a notable decrease compared to previous months.

Several trends and step changes are worth noting. The percentage of phone consultations increased by 37.8% in July 2025, likely due to a shift in patient preference or operational changes. Additionally, the triage percentage saw a sharp decline in June 2025, dropping by 95%, which could indicate a change in triage policies or recording practices.

To investigate these changes, the practice manager should review the shift in phone consultations to understand if it aligns with any system changes or patient feedback. Additionally, verifying the significant drop in triage percentage in June 2025 could help identify any recording or policy changes that might have affected data collection.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 0.1 · avg 3.7 ± 1.7
sameDayPct2025-08
value 28.9 · avg 51.3 ± 9.9
total2025-08
value 2515 · avg 3995.3 ± 639.6
triagePct2025-07
value 0.1 · avg 4.2 ± 1.4
sameDayPct2025-07
value 32.3 · avg 53.2 ± 8.1
triagePct2025-06
value 0.2 · avg 4.8 ± 1.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-07
13.5 → 18.6 (+37.8%)
triagePct2025-07
0.2 → 0.1 (-33.8%)
triagePct2025-06
4.1 → 0.2 (-95%)
dnaRate2025-06
1.9 → 2.7 (+42.1%)
dnaRate2025-02
1.3 → 2 (+53.8%)
phonePct2024-12
9.5 → 15.6 (+64.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2024-12-05 · 16 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-12-05 (16 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

2.35

Nurse FTE

3.48

Direct Patient Care FTE

2.87

Admin FTE

8.99

1 practices reporting · 100.0% coverage

Staff group mix

GP2.4 FTE · 13%
Nurse3.5 FTE · 20%
Direct Patient Care2.9 FTE · 16%
Admin9.0 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.34 FTE · 4 headcount
Salaried2.34 FTE (100%) · 4 hc
Nurses3.48 FTE · 5 headcount
Practice Nurse1.55 FTE (45%) · 3 hc
Advanced / Specialist1.93 FTE (55%) · 2 hc
Admin / Non-clinical8.99 FTE · 13 headcount
Reception / Admin7.86 FTE (87%) · 10 hc
Other1.13 FTE (13%) · 3 hc
Direct Patient Care2.87 FTE · 4 headcount
HCA / Nursing Assistant1.80 FTE (63%) · 2 hc
Other1.07 FTE (37%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0314811GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good66.1%
Phone easy18.2%
Website easy31.6%
100.0% coverage

Prescribing volume

2.86

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.