GP Practice

Kingfisher Family Practice

C84013

Compare to

Registered patients

15,884

NHS Digital list size

GP FTE

11

NHS Digital workforce

Patients per GP FTE

1,444

Items per patient

2.53

prescribing volume

GPPS overall good

81.4%

patient experience

Access KPIs · August 2025

Same-day %

49.1%

Month: August 2025

Appts per 1K patients

556

all bookings (incl. triage)

Patient contacts per 1K

544

F2F + phone + video only

28+ day backlog

15.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face81.3%
Telephone7.9%
Video / online8.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %49.1%43.0%+6.1%
Face-to-face %81.3%58.4%+22.9%
Telephone %7.9%21.9%-14.0%
Appts per 1K556.2479.7+76.5
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803468102Same-day % · 2023-08: 45.8%Same-day % · 2023-09: 46.4%Same-day % · 2023-10: 37.0%Same-day % · 2023-11: 44.2%Same-day % · 2023-12: 46.9%Same-day % · 2024-01: 47.6%Same-day % · 2024-02: 49.8%Same-day % · 2024-03: 51.5%Same-day % · 2024-04: 46.9%Same-day % · 2024-05: 47.6%Same-day % · 2024-06: 48.2%Same-day % · 2024-07: 49.0%Same-day % · 2024-08: 47.3%Same-day % · 2024-09: 47.2%Same-day % · 2024-11: 46.4%Same-day % · 2024-12: 45.3%Same-day % · 2025-01: 46.6%Same-day % · 2025-02: 47.2%Same-day % · 2025-03: 48.6%Same-day % · 2025-04: 46.0%Same-day % · 2025-05: 47.9%Same-day % · 2025-06: 47.3%Same-day % · 2025-07: 49.3%Same-day % · 2025-08: 49.1%F2F % · 2023-08: 89.0%F2F % · 2023-09: 90.3%F2F % · 2023-10: 90.5%F2F % · 2023-11: 88.4%F2F % · 2023-12: 89.2%F2F % · 2024-01: 88.4%F2F % · 2024-02: 89.7%F2F % · 2024-03: 90.2%F2F % · 2024-04: 91.0%F2F % · 2024-05: 91.4%F2F % · 2024-06: 90.5%F2F % · 2024-07: 90.9%F2F % · 2024-08: 91.5%F2F % · 2024-09: 91.4%F2F % · 2024-11: 89.5%F2F % · 2024-12: 85.2%F2F % · 2025-01: 84.8%F2F % · 2025-02: 85.0%F2F % · 2025-03: 82.6%F2F % · 2025-04: 83.7%F2F % · 2025-05: 81.5%F2F % · 2025-06: 78.5%F2F % · 2025-07: 79.0%F2F % · 2025-08: 81.3%Phone % · 2023-08: 8.4%Phone % · 2023-09: 5.7%Phone % · 2023-10: 5.4%Phone % · 2023-11: 7.4%Phone % · 2023-12: 6.6%Phone % · 2024-01: 7.3%Phone % · 2024-02: 5.8%Phone % · 2024-03: 6.1%Phone % · 2024-04: 6.1%Phone % · 2024-05: 5.6%Phone % · 2024-06: 6.6%Phone % · 2024-07: 6.5%Phone % · 2024-08: 5.9%Phone % · 2024-09: 6.3%Phone % · 2024-11: 5.0%Phone % · 2024-12: 5.6%Phone % · 2025-01: 5.7%Phone % · 2025-02: 4.2%Phone % · 2025-03: 5.3%Phone % · 2025-04: 5.0%Phone % · 2025-05: 5.7%Phone % · 2025-06: 8.7%Phone % · 2025-07: 8.2%Phone % · 2025-08: 7.9%Video % · 2023-08: 0.5%Video % · 2023-09: 0.5%Video % · 2023-10: 0.2%Video % · 2023-11: 0.5%Video % · 2023-12: 0.7%Video % · 2024-01: 0.5%Video % · 2024-02: 0.4%Video % · 2024-03: 0.5%Video % · 2024-04: 0.3%Video % · 2024-05: 0.4%Video % · 2024-06: 0.5%Video % · 2024-07: 0.5%Video % · 2024-08: 0.3%Video % · 2024-09: 0.3%Video % · 2024-11: 3.4%Video % · 2024-12: 6.7%Video % · 2025-01: 7.0%Video % · 2025-02: 8.1%Video % · 2025-03: 9.4%Video % · 2025-04: 8.7%Video % · 2025-05: 9.1%Video % · 2025-06: 9.8%Video % · 2025-07: 10.3%Video % · 2025-08: 8.7%Triage % · 2023-08: 1.3%Triage % · 2023-09: 0.7%Triage % · 2023-10: 0.6%Triage % · 2023-11: 0.7%Triage % · 2023-12: 0.7%Triage % · 2024-01: 0.7%Triage % · 2024-02: 0.8%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-087,8249,21810,61112,0052023-08: 9,448 appointments2023-09: 8,583 appointments2023-10: 11,600 appointments2023-11: 9,710 appointments2023-12: 8,229 appointments2024-01: 10,124 appointments2024-02: 9,401 appointments2024-03: 9,115 appointments2024-04: 10,536 appointments2024-05: 11,239 appointments2024-06: 10,369 appointments2024-07: 11,134 appointments2024-08: 9,690 appointments2024-09: 10,427 appointments2024-11: 10,927 appointments2024-12: 10,505 appointments2025-01: 11,560 appointments2025-02: 9,755 appointments2025-03: 9,953 appointments2025-04: 10,147 appointments2025-05: 9,788 appointments2025-06: 10,321 appointments2025-07: 10,262 appointments2025-08: 8,834 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-084935806687562023-08: 594.8 appts per 1,000 patients2023-09: 540.4 appts per 1,000 patients2023-10: 730.3 appts per 1,000 patients2023-11: 611.3 appts per 1,000 patients2023-12: 518.1 appts per 1,000 patients2024-01: 637.4 appts per 1,000 patients2024-02: 591.9 appts per 1,000 patients2024-03: 573.8 appts per 1,000 patients2024-04: 663.3 appts per 1,000 patients2024-05: 707.6 appts per 1,000 patients2024-06: 652.8 appts per 1,000 patients2024-07: 701 appts per 1,000 patients2024-08: 610 appts per 1,000 patients2024-09: 656.4 appts per 1,000 patients2024-11: 687.9 appts per 1,000 patients2024-12: 661.4 appts per 1,000 patients2025-01: 727.8 appts per 1,000 patients2025-02: 614.1 appts per 1,000 patients2025-03: 626.6 appts per 1,000 patients2025-04: 638.8 appts per 1,000 patients2025-05: 616.2 appts per 1,000 patients2025-06: 649.8 appts per 1,000 patients2025-07: 646.1 appts per 1,000 patients2025-08: 556.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 45.8%August 2023 · 1 day: 3.1%August 2023 · 2–7 days: 7.3%August 2023 · 8–14 days: 11.7%August 2023 · 15–21 days: 14.9%August 2023 · 22–28 days: 7.4%August 2023 · > 28 days: 9.8%September 2023 · Same day: 46.4%September 2023 · 1 day: 3.2%September 2023 · 2–7 days: 7.8%September 2023 · 8–14 days: 12.0%September 2023 · 15–21 days: 9.3%September 2023 · 22–28 days: 10.1%September 2023 · > 28 days: 11.2%October 2023 · Same day: 37.0%October 2023 · 1 day: 2.7%October 2023 · 2–7 days: 6.9%October 2023 · 8–14 days: 11.4%October 2023 · 15–21 days: 9.5%October 2023 · 22–28 days: 10.8%October 2023 · > 28 days: 21.8%November 2023 · Same day: 44.2%November 2023 · 1 day: 3.0%November 2023 · 2–7 days: 6.4%November 2023 · 8–14 days: 15.5%November 2023 · 15–21 days: 11.0%November 2023 · 22–28 days: 10.6%November 2023 · > 28 days: 9.2%December 2023 · Same day: 46.9%December 2023 · 1 day: 3.0%December 2023 · 2–7 days: 5.8%December 2023 · 8–14 days: 14.1%December 2023 · 15–21 days: 11.9%December 2023 · 22–28 days: 8.3%December 2023 · > 28 days: 10.0%January 2024 · Same day: 47.6%January 2024 · 1 day: 3.2%January 2024 · 2–7 days: 7.3%January 2024 · 8–14 days: 13.0%January 2024 · 15–21 days: 9.0%January 2024 · 22–28 days: 8.5%January 2024 · > 28 days: 11.4%February 2024 · Same day: 49.8%February 2024 · 1 day: 3.2%February 2024 · 2–7 days: 5.3%February 2024 · 8–14 days: 9.3%February 2024 · 15–21 days: 12.4%February 2024 · 22–28 days: 8.3%February 2024 · > 28 days: 11.7%March 2024 · Same day: 51.5%March 2024 · 1 day: 3.2%March 2024 · 2–7 days: 5.8%March 2024 · 8–14 days: 5.9%March 2024 · 15–21 days: 13.2%March 2024 · 22–28 days: 8.9%March 2024 · > 28 days: 11.6%April 2024 · Same day: 46.9%April 2024 · 1 day: 3.8%April 2024 · 2–7 days: 7.2%April 2024 · 8–14 days: 10.0%April 2024 · 15–21 days: 8.2%April 2024 · 22–28 days: 9.6%April 2024 · > 28 days: 14.4%May 2024 · Same day: 47.6%May 2024 · 1 day: 3.6%May 2024 · 2–7 days: 7.6%May 2024 · 8–14 days: 8.3%May 2024 · 15–21 days: 7.8%May 2024 · 22–28 days: 11.0%May 2024 · > 28 days: 14.1%June 2024 · Same day: 48.2%June 2024 · 1 day: 4.2%June 2024 · 2–7 days: 10.3%June 2024 · 8–14 days: 9.3%June 2024 · 15–21 days: 8.0%June 2024 · 22–28 days: 8.7%June 2024 · > 28 days: 11.2%July 2024 · Same day: 49.0%July 2024 · 1 day: 3.9%July 2024 · 2–7 days: 9.4%July 2024 · 8–14 days: 9.7%July 2024 · 15–21 days: 8.5%July 2024 · 22–28 days: 10.1%July 2024 · > 28 days: 9.4%August 2024 · Same day: 47.3%August 2024 · 1 day: 4.0%August 2024 · 2–7 days: 7.5%August 2024 · 8–14 days: 12.4%August 2024 · 15–21 days: 10.8%August 2024 · 22–28 days: 10.1%August 2024 · > 28 days: 7.9%September 2024 · Same day: 47.2%September 2024 · 1 day: 3.3%September 2024 · 2–7 days: 8.2%September 2024 · 8–14 days: 14.1%September 2024 · 15–21 days: 9.4%September 2024 · 22–28 days: 10.2%September 2024 · > 28 days: 7.6%November 2024 · Same day: 46.4%November 2024 · 1 day: 4.3%November 2024 · 2–7 days: 6.7%November 2024 · 8–14 days: 11.6%November 2024 · 15–21 days: 15.4%November 2024 · 22–28 days: 7.6%November 2024 · > 28 days: 8.0%December 2024 · Same day: 45.3%December 2024 · 1 day: 3.6%December 2024 · 2–7 days: 8.5%December 2024 · 8–14 days: 14.4%December 2024 · 15–21 days: 12.6%December 2024 · 22–28 days: 9.1%December 2024 · > 28 days: 6.5%January 2025 · Same day: 46.6%January 2025 · 1 day: 4.0%January 2025 · 2–7 days: 7.0%January 2025 · 8–14 days: 11.1%January 2025 · 15–21 days: 13.0%January 2025 · 22–28 days: 9.3%January 2025 · > 28 days: 9.0%February 2025 · Same day: 47.2%February 2025 · 1 day: 4.8%February 2025 · 2–7 days: 6.1%February 2025 · 8–14 days: 7.1%February 2025 · 15–21 days: 15.1%February 2025 · 22–28 days: 10.3%February 2025 · > 28 days: 9.3%March 2025 · Same day: 48.6%March 2025 · 1 day: 3.5%March 2025 · 2–7 days: 6.4%March 2025 · 8–14 days: 5.3%March 2025 · 15–21 days: 8.9%March 2025 · 22–28 days: 13.5%March 2025 · > 28 days: 13.8%April 2025 · Same day: 46.0%April 2025 · 1 day: 3.9%April 2025 · 2–7 days: 5.6%April 2025 · 8–14 days: 10.3%April 2025 · 15–21 days: 8.7%April 2025 · 22–28 days: 10.1%April 2025 · > 28 days: 15.3%May 2025 · Same day: 47.9%May 2025 · 1 day: 4.3%May 2025 · 2–7 days: 7.8%May 2025 · 8–14 days: 7.0%May 2025 · 15–21 days: 8.0%May 2025 · 22–28 days: 7.7%May 2025 · > 28 days: 17.3%June 2025 · Same day: 47.3%June 2025 · 1 day: 3.8%June 2025 · 2–7 days: 8.5%June 2025 · 8–14 days: 7.6%June 2025 · 15–21 days: 10.2%June 2025 · 22–28 days: 6.1%June 2025 · > 28 days: 16.5%July 2025 · Same day: 49.3%July 2025 · 1 day: 4.0%July 2025 · 2–7 days: 6.0%July 2025 · 8–14 days: 8.0%July 2025 · 15–21 days: 11.5%July 2025 · 22–28 days: 10.1%July 2025 · > 28 days: 11.2%August 2025 · Same day: 49.1%August 2025 · 1 day: 4.1%August 2025 · 2–7 days: 6.5%August 2025 · 8–14 days: 4.4%August 2025 · 15–21 days: 7.6%August 2025 · 22–28 days: 13.2%August 2025 · > 28 days: 15.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • Very high demand (>500 appts/1K)
  • High long-wait rate (14.3% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.4%
Face-to-face %-0.8%
Telephone %+10.8%
Same-day %+0.7%
Appts per 1K-1.4%
Triage %+17.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Kingfisher Family Practice saw a notable drop in total appointments, with 8,834 appointments compared to the trailing average of 10,372. This represents a significant decrease of 15% from the usual numbers.

Several trends and shifts are worth noting. Firstly, there was a sharp increase in telephone consultations, rising by 53% from the previous month. Secondly, the DNA rate has been decreasing, with a 3% drop this month. Lastly, the triage percentage has remained at zero, indicating no triage appointments were recorded.

To investigate these changes, it would be prudent to review the shift in telephone consultations to understand if it aligns with any recent system changes or policy adjustments. Additionally, verifying the decrease in the DNA rate to ensure it is not due to recording errors would be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 8834 · avg 10372.4 ± 558.9
phonePct2025-07
value 8.2 · avg 5.9 ± 1.1
triagePct2025-06
value 0 · avg 0 ± 0
phonePct2025-06
value 8.7 · avg 5.6 ± 0.7
f2fPct2025-06
value 78.5 · avg 87.3 ± 3.7
f2fPct2025-03
value 82.6 · avg 89.3 ± 2.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-07
0 → 0 (-100%)
phonePct2025-06
5.7 → 8.7 (+52.6%)
dnaRate2025-02
3.2 → 4.6 (+43.7%)
videoPct2024-12
3.4 → 6.7 (+97.1%)
videoPct2024-11
0.3 → 3.4 (+1033.3%)
triagePct2024-09
0 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2020-02-18 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2020-02-18.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

11

Nurse FTE

4.89

Direct Patient Care FTE

4.49

Admin FTE

20.88

1 practices reporting · 100.0% coverage

Staff group mix

GP11.0 FTE · 27%
Nurse4.9 FTE · 12%
Direct Patient Care4.5 FTE · 11%
Admin20.9 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.00 FTE · 14 headcount
Partner6.15 FTE (56%) · 8 hc
Salaried2.93 FTE (27%) · 4 hc
Training (ST/F)1.92 FTE (17%) · 2 hc
Nurses4.89 FTE · 6 headcount
Practice Nurse4.89 FTE (100%) · 6 hc
Admin / Non-clinical20.88 FTE · 22 headcount
Management1.98 FTE (9%) · 2 hc
Reception / Admin14.61 FTE (70%) · 15 hc
Other4.29 FTE (21%) · 5 hc
Direct Patient Care4.50 FTE · 6 headcount
HCA / Nursing Assistant0.53 FTE (12%) · 1 hc
Other3.97 FTE (88%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03291623GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 9 FTEGP · 2024-09: 10 FTEGP · 2024-10: 10 FTEGP · 2024-11: 10 FTEGP · 2024-12: 11 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 8 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 5 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 21 FTEAdmin · 2024-04: 21 FTEAdmin · 2024-05: 20 FTEAdmin · 2024-06: 21 FTEAdmin · 2024-07: 21 FTEAdmin · 2024-08: 21 FTEAdmin · 2024-09: 20 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 20 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 19 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 19 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 20 FTEAdmin · 2026-02: 20 FTEAdmin · 2026-03: 21 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good81.4%
Phone easy28.6%
Website easy90.6%
100.0% coverage

Prescribing volume

2.53

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.