GP Practice

Newgate Medical Group

C84024

Compare to

Registered patients

29,824

NHS Digital list size

GP FTE

9

NHS Digital workforce

Patients per GP FTE

3,314

Items per patient

2.31

prescribing volume

GPPS overall good

69.1%

patient experience

Access KPIs · August 2025

Same-day %

66.4%

Month: August 2025

Appts per 1K patients

768

all bookings (incl. triage)

Patient contacts per 1K

750

F2F + phone + video only

28+ day backlog

1.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face66.5%
Telephone27.2%
Video / online4.0%
Triage10.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %66.4%43.0%+23.4%
Face-to-face %66.5%58.4%+8.1%
Telephone %27.2%21.9%+5.3%
Appts per 1K768.0479.7+288.3
Triage %10.6%8.7%+1.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080295886Same-day % · 2023-08: 53.5%Same-day % · 2023-09: 52.5%Same-day % · 2023-10: 51.2%Same-day % · 2023-11: 57.9%Same-day % · 2023-12: 59.5%Same-day % · 2024-01: 57.5%Same-day % · 2024-02: 59.7%Same-day % · 2024-03: 61.0%Same-day % · 2024-04: 59.4%Same-day % · 2024-05: 60.4%Same-day % · 2024-06: 58.9%Same-day % · 2024-07: 63.2%Same-day % · 2024-08: 62.4%Same-day % · 2024-09: 60.1%Same-day % · 2024-11: 61.4%Same-day % · 2024-12: 63.1%Same-day % · 2025-01: 61.8%Same-day % · 2025-02: 61.0%Same-day % · 2025-03: 64.2%Same-day % · 2025-04: 68.1%Same-day % · 2025-05: 66.1%Same-day % · 2025-06: 65.1%Same-day % · 2025-07: 65.9%Same-day % · 2025-08: 66.4%F2F % · 2023-08: 60.2%F2F % · 2023-09: 60.5%F2F % · 2023-10: 58.5%F2F % · 2023-11: 57.6%F2F % · 2023-12: 57.0%F2F % · 2024-01: 61.2%F2F % · 2024-02: 60.5%F2F % · 2024-03: 58.8%F2F % · 2024-04: 57.6%F2F % · 2024-05: 71.2%F2F % · 2024-06: 73.2%F2F % · 2024-07: 71.8%F2F % · 2024-08: 73.0%F2F % · 2024-09: 74.1%F2F % · 2024-11: 76.6%F2F % · 2024-12: 77.5%F2F % · 2025-01: 75.2%F2F % · 2025-02: 76.2%F2F % · 2025-03: 67.7%F2F % · 2025-04: 66.0%F2F % · 2025-05: 66.8%F2F % · 2025-06: 65.3%F2F % · 2025-07: 66.5%F2F % · 2025-08: 66.5%Phone % · 2023-08: 14.6%Phone % · 2023-09: 15.5%Phone % · 2023-10: 17.8%Phone % · 2023-11: 13.9%Phone % · 2023-12: 14.0%Phone % · 2024-01: 13.7%Phone % · 2024-02: 12.9%Phone % · 2024-03: 15.2%Phone % · 2024-04: 15.6%Phone % · 2024-05: 21.9%Phone % · 2024-06: 21.1%Phone % · 2024-07: 21.6%Phone % · 2024-08: 21.0%Phone % · 2024-09: 19.0%Phone % · 2024-11: 16.6%Phone % · 2024-12: 16.1%Phone % · 2025-01: 18.1%Phone % · 2025-02: 16.9%Phone % · 2025-03: 25.1%Phone % · 2025-04: 27.6%Phone % · 2025-05: 26.5%Phone % · 2025-06: 27.5%Phone % · 2025-07: 26.4%Phone % · 2025-08: 27.2%Video % · 2023-08: 22.1%Video % · 2023-09: 21.3%Video % · 2023-10: 19.9%Video % · 2023-11: 25.0%Video % · 2023-12: 25.5%Video % · 2024-01: 22.1%Video % · 2024-02: 23.6%Video % · 2024-03: 23.5%Video % · 2024-04: 24.8%Video % · 2024-05: 4.4%Video % · 2024-06: 3.7%Video % · 2024-07: 4.5%Video % · 2024-08: 4.2%Video % · 2024-09: 4.7%Video % · 2024-11: 4.3%Video % · 2024-12: 4.3%Video % · 2025-01: 4.8%Video % · 2025-02: 4.9%Video % · 2025-03: 4.8%Video % · 2025-04: 4.4%Video % · 2025-05: 4.4%Video % · 2025-06: 4.8%Video % · 2025-07: 4.7%Video % · 2025-08: 4.0%Triage % · 2023-08: 8.8%Triage % · 2023-09: 7.2%Triage % · 2023-10: 7.6%Triage % · 2023-11: 8.1%Triage % · 2023-12: 7.6%Triage % · 2024-01: 9.0%Triage % · 2024-02: 9.7%Triage % · 2024-03: 8.4%Triage % · 2024-04: 7.8%Triage % · 2024-05: 9.3%Triage % · 2024-06: 10.8%Triage % · 2024-07: 11.5%Triage % · 2024-08: 10.7%Triage % · 2024-09: 11.5%Triage % · 2024-11: 9.6%Triage % · 2024-12: 10.7%Triage % · 2025-01: 10.9%Triage % · 2025-02: 12.4%Triage % · 2025-03: 11.1%Triage % · 2025-04: 9.4%Triage % · 2025-05: 10.2%Triage % · 2025-06: 10.2%Triage % · 2025-07: 11.3%Triage % · 2025-08: 10.6%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-0819,13321,82724,52227,2162023-08: 21,170 appointments2023-09: 19,915 appointments2023-10: 21,744 appointments2023-11: 24,275 appointments2023-12: 21,689 appointments2024-01: 24,753 appointments2024-02: 24,843 appointments2024-03: 23,813 appointments2024-04: 25,425 appointments2024-05: 24,107 appointments2024-06: 22,744 appointments2024-07: 25,364 appointments2024-08: 22,585 appointments2024-09: 24,057 appointments2024-11: 24,809 appointments2024-12: 22,137 appointments2025-01: 24,919 appointments2025-02: 23,210 appointments2025-03: 24,286 appointments2025-04: 23,239 appointments2025-05: 23,867 appointments2025-06: 24,126 appointments2025-07: 26,434 appointments2025-08: 22,904 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-086427328229132023-08: 709.8 appts per 1,000 patients2023-09: 667.8 appts per 1,000 patients2023-10: 729.1 appts per 1,000 patients2023-11: 813.9 appts per 1,000 patients2023-12: 727.2 appts per 1,000 patients2024-01: 830 appts per 1,000 patients2024-02: 833 appts per 1,000 patients2024-03: 798.5 appts per 1,000 patients2024-04: 852.5 appts per 1,000 patients2024-05: 808.3 appts per 1,000 patients2024-06: 762.6 appts per 1,000 patients2024-07: 850.5 appts per 1,000 patients2024-08: 757.3 appts per 1,000 patients2024-09: 806.6 appts per 1,000 patients2024-11: 831.8 appts per 1,000 patients2024-12: 742.3 appts per 1,000 patients2025-01: 835.5 appts per 1,000 patients2025-02: 778.2 appts per 1,000 patients2025-03: 814.3 appts per 1,000 patients2025-04: 779.2 appts per 1,000 patients2025-05: 800.3 appts per 1,000 patients2025-06: 808.9 appts per 1,000 patients2025-07: 886.3 appts per 1,000 patients2025-08: 768 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 53.5%August 2023 · 1 day: 6.3%August 2023 · 2–7 days: 15.3%August 2023 · 8–14 days: 11.7%August 2023 · 15–21 days: 8.2%August 2023 · 22–28 days: 2.9%August 2023 · > 28 days: 2.1%September 2023 · Same day: 52.5%September 2023 · 1 day: 4.3%September 2023 · 2–7 days: 14.7%September 2023 · 8–14 days: 12.2%September 2023 · 15–21 days: 8.5%September 2023 · 22–28 days: 4.9%September 2023 · > 28 days: 2.9%October 2023 · Same day: 51.2%October 2023 · 1 day: 5.1%October 2023 · 2–7 days: 15.7%October 2023 · 8–14 days: 10.9%October 2023 · 15–21 days: 10.1%October 2023 · 22–28 days: 3.6%October 2023 · > 28 days: 3.4%November 2023 · Same day: 57.9%November 2023 · 1 day: 5.7%November 2023 · 2–7 days: 14.0%November 2023 · 8–14 days: 9.2%November 2023 · 15–21 days: 6.9%November 2023 · 22–28 days: 3.8%November 2023 · > 28 days: 2.4%December 2023 · Same day: 59.5%December 2023 · 1 day: 7.1%December 2023 · 2–7 days: 11.4%December 2023 · 8–14 days: 10.7%December 2023 · 15–21 days: 6.4%December 2023 · 22–28 days: 3.0%December 2023 · > 28 days: 1.8%January 2024 · Same day: 57.5%January 2024 · 1 day: 5.1%January 2024 · 2–7 days: 14.9%January 2024 · 8–14 days: 9.9%January 2024 · 15–21 days: 6.8%January 2024 · 22–28 days: 3.8%January 2024 · > 28 days: 2.0%February 2024 · Same day: 59.7%February 2024 · 1 day: 5.4%February 2024 · 2–7 days: 13.9%February 2024 · 8–14 days: 13.8%February 2024 · 15–21 days: 4.0%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 1.3%March 2024 · Same day: 61.0%March 2024 · 1 day: 4.9%March 2024 · 2–7 days: 14.4%March 2024 · 8–14 days: 14.7%March 2024 · 15–21 days: 3.1%March 2024 · 22–28 days: 1.3%March 2024 · > 28 days: 0.6%April 2024 · Same day: 59.4%April 2024 · 1 day: 6.1%April 2024 · 2–7 days: 14.9%April 2024 · 8–14 days: 11.9%April 2024 · 15–21 days: 4.4%April 2024 · 22–28 days: 2.4%April 2024 · > 28 days: 1.0%May 2024 · Same day: 60.4%May 2024 · 1 day: 4.3%May 2024 · 2–7 days: 19.8%May 2024 · 8–14 days: 11.2%May 2024 · 15–21 days: 2.2%May 2024 · 22–28 days: 1.2%May 2024 · > 28 days: 0.9%June 2024 · Same day: 58.9%June 2024 · 1 day: 3.7%June 2024 · 2–7 days: 20.7%June 2024 · 8–14 days: 11.1%June 2024 · 15–21 days: 2.8%June 2024 · 22–28 days: 1.6%June 2024 · > 28 days: 1.1%July 2024 · Same day: 63.2%July 2024 · 1 day: 4.2%July 2024 · 2–7 days: 15.2%July 2024 · 8–14 days: 12.7%July 2024 · 15–21 days: 2.5%July 2024 · 22–28 days: 1.3%July 2024 · > 28 days: 0.9%August 2024 · Same day: 62.4%August 2024 · 1 day: 5.4%August 2024 · 2–7 days: 17.4%August 2024 · 8–14 days: 8.3%August 2024 · 15–21 days: 2.6%August 2024 · 22–28 days: 2.0%August 2024 · > 28 days: 1.8%September 2024 · Same day: 60.1%September 2024 · 1 day: 4.8%September 2024 · 2–7 days: 19.9%September 2024 · 8–14 days: 8.6%September 2024 · 15–21 days: 2.8%September 2024 · 22–28 days: 1.9%September 2024 · > 28 days: 1.9%November 2024 · Same day: 61.4%November 2024 · 1 day: 7.4%November 2024 · 2–7 days: 18.1%November 2024 · 8–14 days: 9.1%November 2024 · 15–21 days: 2.3%November 2024 · 22–28 days: 1.0%November 2024 · > 28 days: 0.7%December 2024 · Same day: 63.1%December 2024 · 1 day: 5.9%December 2024 · 2–7 days: 19.1%December 2024 · 8–14 days: 8.7%December 2024 · 15–21 days: 2.0%December 2024 · 22–28 days: 0.8%December 2024 · > 28 days: 0.5%January 2025 · Same day: 61.8%January 2025 · 1 day: 7.3%January 2025 · 2–7 days: 19.5%January 2025 · 8–14 days: 6.7%January 2025 · 15–21 days: 2.4%January 2025 · 22–28 days: 1.5%January 2025 · > 28 days: 0.9%February 2025 · Same day: 61.0%February 2025 · 1 day: 5.7%February 2025 · 2–7 days: 18.9%February 2025 · 8–14 days: 10.6%February 2025 · 15–21 days: 2.2%February 2025 · 22–28 days: 1.0%February 2025 · > 28 days: 0.7%March 2025 · Same day: 64.2%March 2025 · 1 day: 5.8%March 2025 · 2–7 days: 18.8%March 2025 · 8–14 days: 8.5%March 2025 · 15–21 days: 1.4%March 2025 · 22–28 days: 0.7%March 2025 · > 28 days: 0.6%April 2025 · Same day: 68.1%April 2025 · 1 day: 6.0%April 2025 · 2–7 days: 13.4%April 2025 · 8–14 days: 8.7%April 2025 · 15–21 days: 2.0%April 2025 · 22–28 days: 1.1%April 2025 · > 28 days: 0.7%May 2025 · Same day: 66.1%May 2025 · 1 day: 5.3%May 2025 · 2–7 days: 16.6%May 2025 · 8–14 days: 7.9%May 2025 · 15–21 days: 2.1%May 2025 · 22–28 days: 1.0%May 2025 · > 28 days: 1.0%June 2025 · Same day: 65.1%June 2025 · 1 day: 6.4%June 2025 · 2–7 days: 15.6%June 2025 · 8–14 days: 8.1%June 2025 · 15–21 days: 2.1%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 1.3%July 2025 · Same day: 65.9%July 2025 · 1 day: 5.6%July 2025 · 2–7 days: 15.3%July 2025 · 8–14 days: 8.8%July 2025 · 15–21 days: 1.8%July 2025 · 22–28 days: 1.3%July 2025 · > 28 days: 1.3%August 2025 · Same day: 66.4%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 14.9%August 2025 · 8–14 days: 8.2%August 2025 · 15–21 days: 2.1%August 2025 · 22–28 days: 1.3%August 2025 · > 28 days: 1.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.3%
Face-to-face %-0.3%
Telephone %+0.8%
Same-day %+0.1%
Appts per 1K+0.3%
Triage %+0.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was 26434, which is significantly higher than the practice's trailing average of 23778.6. This notable increase suggests a potential rise in patient demand or changes in booking practices.

Several trends and step changes were observed. The DNA rate has been increasing, with a slope of 3.8. There was also a notable increase in the phone percentage, rising by 48.5% in 2025-03. Additionally, the video percentage saw a substantial decrease of 82.3% in 2024-05. These shifts could indicate changes in patient preferences or operational adjustments.

To investigate these signals, review the phone percentage increase in 2025-03 to understand if it aligns with any system changes or staff training. Also, verify if the significant drop in video appointments in 2024-05 correlates with changes in patient access or technical issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 26434 · avg 23778.6 ± 963.7
sameDayPct2025-04
value 68.1 · avg 61.4 ± 1.5
phonePct2025-04
value 27.6 · avg 19 ± 3
sameDayPct2025-03
value 64.2 · avg 61 ± 1.3
phonePct2025-03
value 25.1 · avg 18 ± 2.8
triagePct2025-02
value 12.4 · avg 10 ± 1.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-03
16.9 → 25.1 (+48.5%)
videoPct2024-05
24.8 → 4.4 (-82.3%)
phonePct2024-05
15.6 → 21.9 (+40.4%)
videoPct2023-08
16 → 22.1 (+38.1%)
videoPct2023-07
6.3 → 16 (+154%)
videoPct2023-06
4 → 6.3 (+57.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2023-12-18 · 28 months ago
  • Current rating is good, and the latest CQC assessment date is 2023-12-18 (28 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9

Nurse FTE

3.85

Direct Patient Care FTE

4.69

Admin FTE

31.73

1 practices reporting · 100.0% coverage

Staff group mix

GP9.0 FTE · 18%
Nurse3.9 FTE · 8%
Direct Patient Care4.7 FTE · 10%
Admin31.7 FTE · 64%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.00 FTE · 9 headcount
Partner9.00 FTE (100%) · 9 hc
Nurses3.85 FTE · 7 headcount
Practice Nurse2.14 FTE (56%) · 4 hc
Advanced / Specialist1.71 FTE (44%) · 3 hc
Admin / Non-clinical31.74 FTE · 42 headcount
Management2.92 FTE (9%) · 3 hc
Reception / Admin12.48 FTE (39%) · 16 hc
Apprentice5.00 FTE (16%) · 5 hc
Estates / Ancillary0.32 FTE (1%) · 1 hc
Other11.02 FTE (35%) · 17 hc
Direct Patient Care4.69 FTE · 6 headcount
Pharmacist0.53 FTE (11%) · 1 hc
HCA / Nursing Assistant3.79 FTE (81%) · 4 hc
Other0.37 FTE (8%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030173350GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 9 FTENurse · 2024-04: 9 FTENurse · 2024-05: 9 FTENurse · 2024-06: 9 FTENurse · 2024-07: 7 FTENurse · 2024-08: 5 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 44 FTEAdmin · 2024-04: 44 FTEAdmin · 2024-05: 44 FTEAdmin · 2024-06: 44 FTEAdmin · 2024-07: 45 FTEAdmin · 2024-08: 38 FTEAdmin · 2024-09: 36 FTEAdmin · 2024-10: 36 FTEAdmin · 2024-11: 37 FTEAdmin · 2024-12: 37 FTEAdmin · 2025-01: 39 FTEAdmin · 2025-02: 38 FTEAdmin · 2025-03: 37 FTEAdmin · 2025-04: 37 FTEAdmin · 2025-05: 34 FTEAdmin · 2025-06: 34 FTEAdmin · 2025-07: 34 FTEAdmin · 2025-08: 34 FTEAdmin · 2025-09: 34 FTEAdmin · 2025-10: 34 FTEAdmin · 2025-11: 32 FTEAdmin · 2025-12: 31 FTEAdmin · 2026-01: 32 FTEAdmin · 2026-02: 32 FTEAdmin · 2026-03: 32 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good69.1%
Phone easy18.6%
Website easy48.4%
100.0% coverage

Prescribing volume

2.31

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.