GP Practice

Lundwood Medical Centre Pms Practice

C85028

Compare to

Registered patients

3,717

NHS Digital list size

GP FTE

1.33

NHS Digital workforce

Patients per GP FTE

2,795

Items per patient

2.05

prescribing volume

GPPS overall good

59.3%

patient experience

Access KPIs · August 2025

Same-day %

24.3%

Month: August 2025

Appts per 1K patients

214

all bookings (incl. triage)

Patient contacts per 1K

214

F2F + phone + video only

28+ day backlog

23%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face94.2%
Telephone5.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %24.3%43.0%-18.7%
Face-to-face %94.2%58.4%+35.8%
Telephone %5.8%21.9%-16.1%
Appts per 1K213.6479.7-266.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803775112Same-day % · 2023-08: 9.9%Same-day % · 2023-09: 9.9%Same-day % · 2023-10: 6.4%Same-day % · 2023-11: 11.5%Same-day % · 2023-12: 10.5%Same-day % · 2024-01: 11.7%Same-day % · 2024-02: 17.2%Same-day % · 2024-03: 18.8%Same-day % · 2024-04: 13.2%Same-day % · 2024-05: 19.6%Same-day % · 2024-06: 20.8%Same-day % · 2024-07: 10.8%Same-day % · 2024-08: 13.8%Same-day % · 2024-09: 10.6%Same-day % · 2024-11: 12.3%Same-day % · 2024-12: 11.3%Same-day % · 2025-01: 12.0%Same-day % · 2025-02: 15.5%Same-day % · 2025-03: 12.6%Same-day % · 2025-04: 18.3%Same-day % · 2025-05: 14.0%Same-day % · 2025-06: 11.2%Same-day % · 2025-07: 13.2%Same-day % · 2025-08: 24.3%F2F % · 2023-08: 100.0%F2F % · 2023-09: 100.0%F2F % · 2023-10: 99.7%F2F % · 2023-11: 98.0%F2F % · 2023-12: 98.9%F2F % · 2024-01: 97.6%F2F % · 2024-02: 95.1%F2F % · 2024-03: 96.4%F2F % · 2024-04: 99.2%F2F % · 2024-05: 97.1%F2F % · 2024-06: 98.4%F2F % · 2024-07: 95.8%F2F % · 2024-08: 93.8%F2F % · 2024-09: 96.5%F2F % · 2024-11: 97.5%F2F % · 2024-12: 100.0%F2F % · 2025-01: 100.0%F2F % · 2025-02: 93.6%F2F % · 2025-03: 98.8%F2F % · 2025-04: 93.6%F2F % · 2025-05: 99.8%F2F % · 2025-06: 99.8%F2F % · 2025-07: 99.8%F2F % · 2025-08: 94.2%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.3%Phone % · 2023-11: 2.0%Phone % · 2023-12: 1.1%Phone % · 2024-01: 2.4%Phone % · 2024-02: 4.9%Phone % · 2024-03: 3.6%Phone % · 2024-04: 0.8%Phone % · 2024-05: 2.9%Phone % · 2024-06: 1.6%Phone % · 2024-07: 4.2%Phone % · 2024-08: 6.2%Phone % · 2024-09: 3.5%Phone % · 2024-11: 2.5%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 6.4%Phone % · 2025-03: 1.2%Phone % · 2025-04: 6.4%Phone % · 2025-05: 0.2%Phone % · 2025-06: 0.2%Phone % · 2025-07: 0.2%Phone % · 2025-08: 5.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.1%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.1%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.2%Triage % · 2024-08: 0.2%Triage % · 2024-09: 0.1%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.7%Triage % · 2025-01: 0.1%Triage % · 2025-02: 0.1%Triage % · 2025-03: 0.2%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.1%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.5%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-086149731,3321,6912023-08: 978 appointments2023-09: 993 appointments2023-10: 1,587 appointments2023-11: 1,009 appointments2023-12: 783 appointments2024-01: 957 appointments2024-02: 1,013 appointments2024-03: 915 appointments2024-04: 1,080 appointments2024-05: 1,082 appointments2024-06: 895 appointments2024-07: 852 appointments2024-08: 806 appointments2024-09: 933 appointments2024-11: 857 appointments2024-12: 718 appointments2025-01: 733 appointments2025-02: 776 appointments2025-03: 846 appointments2025-04: 893 appointments2025-05: 816 appointments2025-06: 830 appointments2025-07: 825 appointments2025-08: 794 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-081652623584552023-08: 263.1 appts per 1,000 patients2023-09: 267.2 appts per 1,000 patients2023-10: 427 appts per 1,000 patients2023-11: 271.5 appts per 1,000 patients2023-12: 210.7 appts per 1,000 patients2024-01: 257.5 appts per 1,000 patients2024-02: 272.5 appts per 1,000 patients2024-03: 246.2 appts per 1,000 patients2024-04: 290.6 appts per 1,000 patients2024-05: 291.1 appts per 1,000 patients2024-06: 240.8 appts per 1,000 patients2024-07: 229.2 appts per 1,000 patients2024-08: 216.8 appts per 1,000 patients2024-09: 251 appts per 1,000 patients2024-11: 230.6 appts per 1,000 patients2024-12: 193.2 appts per 1,000 patients2025-01: 197.2 appts per 1,000 patients2025-02: 208.8 appts per 1,000 patients2025-03: 227.6 appts per 1,000 patients2025-04: 240.2 appts per 1,000 patients2025-05: 219.5 appts per 1,000 patients2025-06: 223.3 appts per 1,000 patients2025-07: 222 appts per 1,000 patients2025-08: 213.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 9.9%August 2023 · 1 day: 11.1%August 2023 · 2–7 days: 31.8%August 2023 · 8–14 days: 13.3%August 2023 · 15–21 days: 12.8%August 2023 · 22–28 days: 3.4%August 2023 · > 28 days: 17.6%September 2023 · Same day: 9.9%September 2023 · 1 day: 12.7%September 2023 · 2–7 days: 29.9%September 2023 · 8–14 days: 9.9%September 2023 · 15–21 days: 10.8%September 2023 · 22–28 days: 8.4%September 2023 · > 28 days: 18.5%October 2023 · Same day: 6.4%October 2023 · 1 day: 13.1%October 2023 · 2–7 days: 29.5%October 2023 · 8–14 days: 18.2%October 2023 · 15–21 days: 10.9%October 2023 · 22–28 days: 6.4%October 2023 · > 28 days: 15.6%November 2023 · Same day: 11.5%November 2023 · 1 day: 11.0%November 2023 · 2–7 days: 26.3%November 2023 · 8–14 days: 15.4%November 2023 · 15–21 days: 13.6%November 2023 · 22–28 days: 5.3%November 2023 · > 28 days: 17.0%December 2023 · Same day: 10.5%December 2023 · 1 day: 16.1%December 2023 · 2–7 days: 29.8%December 2023 · 8–14 days: 14.8%December 2023 · 15–21 days: 5.1%December 2023 · 22–28 days: 4.3%December 2023 · > 28 days: 19.4%January 2024 · Same day: 11.7%January 2024 · 1 day: 18.4%January 2024 · 2–7 days: 30.1%January 2024 · 8–14 days: 12.0%January 2024 · 15–21 days: 5.8%January 2024 · 22–28 days: 4.5%January 2024 · > 28 days: 17.5%February 2024 · Same day: 17.2%February 2024 · 1 day: 13.1%February 2024 · 2–7 days: 31.0%February 2024 · 8–14 days: 14.4%February 2024 · 15–21 days: 5.8%February 2024 · 22–28 days: 1.9%February 2024 · > 28 days: 16.5%March 2024 · Same day: 18.8%March 2024 · 1 day: 13.0%March 2024 · 2–7 days: 25.1%March 2024 · 8–14 days: 12.0%March 2024 · 15–21 days: 7.3%March 2024 · 22–28 days: 5.6%March 2024 · > 28 days: 18.1%April 2024 · Same day: 13.2%April 2024 · 1 day: 14.3%April 2024 · 2–7 days: 25.7%April 2024 · 8–14 days: 15.4%April 2024 · 15–21 days: 10.0%April 2024 · 22–28 days: 4.9%April 2024 · > 28 days: 16.5%May 2024 · Same day: 19.6%May 2024 · 1 day: 11.5%May 2024 · 2–7 days: 25.3%May 2024 · 8–14 days: 17.0%May 2024 · 15–21 days: 6.3%May 2024 · 22–28 days: 3.2%May 2024 · > 28 days: 17.1%June 2024 · Same day: 20.8%June 2024 · 1 day: 17.5%June 2024 · 2–7 days: 21.8%June 2024 · 8–14 days: 9.3%June 2024 · 15–21 days: 5.9%June 2024 · 22–28 days: 7.0%June 2024 · > 28 days: 17.7%July 2024 · Same day: 10.8%July 2024 · 1 day: 15.6%July 2024 · 2–7 days: 20.6%July 2024 · 8–14 days: 12.3%July 2024 · 15–21 days: 10.4%July 2024 · 22–28 days: 7.4%July 2024 · > 28 days: 22.9%August 2024 · Same day: 13.8%August 2024 · 1 day: 14.9%August 2024 · 2–7 days: 22.5%August 2024 · 8–14 days: 13.4%August 2024 · 15–21 days: 7.7%August 2024 · 22–28 days: 4.3%August 2024 · > 28 days: 23.4%September 2024 · Same day: 10.6%September 2024 · 1 day: 13.5%September 2024 · 2–7 days: 28.5%September 2024 · 8–14 days: 18.3%September 2024 · 15–21 days: 6.4%September 2024 · 22–28 days: 3.6%September 2024 · > 28 days: 19.0%November 2024 · Same day: 12.3%November 2024 · 1 day: 16.2%November 2024 · 2–7 days: 26.5%November 2024 · 8–14 days: 15.5%November 2024 · 15–21 days: 5.5%November 2024 · 22–28 days: 3.2%November 2024 · > 28 days: 20.9%December 2024 · Same day: 11.3%December 2024 · 1 day: 17.5%December 2024 · 2–7 days: 27.4%December 2024 · 8–14 days: 12.1%December 2024 · 15–21 days: 5.7%December 2024 · 22–28 days: 4.5%December 2024 · > 28 days: 21.4%January 2025 · Same day: 12.0%January 2025 · 1 day: 17.5%January 2025 · 2–7 days: 31.0%January 2025 · 8–14 days: 9.5%January 2025 · 15–21 days: 4.4%January 2025 · 22–28 days: 4.1%January 2025 · > 28 days: 21.6%February 2025 · Same day: 15.5%February 2025 · 1 day: 15.6%February 2025 · 2–7 days: 29.9%February 2025 · 8–14 days: 11.3%February 2025 · 15–21 days: 4.4%February 2025 · 22–28 days: 4.9%February 2025 · > 28 days: 18.4%March 2025 · Same day: 12.6%March 2025 · 1 day: 20.2%March 2025 · 2–7 days: 31.3%March 2025 · 8–14 days: 9.8%March 2025 · 15–21 days: 4.6%March 2025 · 22–28 days: 2.6%March 2025 · > 28 days: 18.8%April 2025 · Same day: 18.3%April 2025 · 1 day: 15.3%April 2025 · 2–7 days: 23.9%April 2025 · 8–14 days: 11.2%April 2025 · 15–21 days: 6.4%April 2025 · 22–28 days: 4.8%April 2025 · > 28 days: 20.2%May 2025 · Same day: 14.0%May 2025 · 1 day: 16.1%May 2025 · 2–7 days: 27.2%May 2025 · 8–14 days: 15.1%May 2025 · 15–21 days: 4.4%May 2025 · 22–28 days: 4.3%May 2025 · > 28 days: 19.0%June 2025 · Same day: 11.2%June 2025 · 1 day: 15.7%June 2025 · 2–7 days: 29.2%June 2025 · 8–14 days: 12.7%June 2025 · 15–21 days: 4.2%June 2025 · 22–28 days: 3.5%June 2025 · > 28 days: 23.6%July 2025 · Same day: 13.2%July 2025 · 1 day: 17.7%July 2025 · 2–7 days: 25.3%July 2025 · 8–14 days: 14.1%July 2025 · 15–21 days: 4.3%July 2025 · 22–28 days: 4.3%July 2025 · > 28 days: 21.1%August 2025 · Same day: 24.3%August 2025 · 1 day: 14.5%August 2025 · 2–7 days: 21.0%August 2025 · 8–14 days: 11.0%August 2025 · 15–21 days: 3.5%August 2025 · 22–28 days: 2.6%August 2025 · > 28 days: 23.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 75/100
  • High DNA rate (8.4%)
  • Low same-day access (16.2%)
  • High long-wait rate (22.6% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.5%
Face-to-face %-0.1%
Telephone %+5.4%
Same-day %+7.4%
Appts per 1K-1.5%
Triage %+3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in telephone appointments, rising to 5.8% from the trailing average of 2.7%. This is a significant shift, with a 2800% increase from the previous month. The face-to-face percentage dipped slightly to 94.2% from the trailing average of 97.3%.

Several trends are worth noting. The telephone percentage has been rising steadily, up 5.4% this month. The same-day appointment percentage has also increased, up 7.4% this month. These shifts may indicate a change in patient preference or an operational adjustment.

To investigate these trends, review the phone-mix shift in 2025-08 to see if it aligns with any system changes or policy updates. Also, verify if the dip in face-to-face appointments in 2025-08 is due to a recording artefact or a genuine change in practice.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 24.3 · avg 13 ± 2.1
phonePct2025-02
value 6.4 · avg 2.7 ± 1.8
f2fPct2025-02
value 93.6 · avg 97.3 ± 1.8
triagePct2024-12
value 0.7 · avg 0.1 ± 0.1
total2024-12
value 718 · avg 931.8 ± 95.4
triagePct2024-08
value 0.2 · avg 0 ± 0.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-08
0.2 → 5.8 (+2800%)
triagePct2025-08
0.5 → 0 (-100%)
triagePct2025-06
0.1 → 0 (-100%)
phonePct2025-05
6.4 → 0.2 (-96.9%)
phonePct2025-04
1.2 → 6.4 (+433.3%)
triagePct2025-04
0.2 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.33

Nurse FTE

1.79

Direct Patient Care FTE

0

Admin FTE

6.24

1 practices reporting · 100.0% coverage

Staff group mix

GP1.3 FTE · 14%
Nurse1.8 FTE · 19%
Direct Patient Care0.0 FTE · 0%
Admin6.2 FTE · 67%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.33 FTE · 1 headcount
Partner1.33 FTE (100%) · 1 hc
Nurses1.79 FTE · 2 headcount
Practice Nurse1.79 FTE (100%) · 2 hc
Admin / Non-clinical6.24 FTE · 9 headcount
Reception / Admin4.97 FTE (80%) · 7 hc
Estates / Ancillary0.27 FTE (4%) · 1 hc
Other1.00 FTE (16%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good59.3%
Phone easy29.1%
Website easy93.6%
100.0% coverage

Prescribing volume

2.05

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.