GP Practice

Orchard Surgery,Melbourn

D81018

Compare to

Registered patients

8,275

NHS Digital list size

Items per patient

2.01

prescribing volume

GPPS overall good

93.1%

patient experience

Limited classification in NHS Digital return

1,052 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

127

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K127.1479.7-352.6
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080000F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-11: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-089151,0761,2381,3992023-09: 1,177 appointments2023-10: 1,311 appointments2023-11: 1,184 appointments2023-12: 962 appointments2024-01: 1,221 appointments2024-02: 1,160 appointments2024-03: 1,131 appointments2024-04: 1,252 appointments2024-05: 1,086 appointments2024-06: 1,129 appointments2024-07: 1,114 appointments2024-08: 1,172 appointments2024-09: 1,242 appointments2024-10: 1,122 appointments2024-11: 1,264 appointments2024-12: 1,174 appointments2025-01: 1,352 appointments2025-02: 1,105 appointments2025-03: 1,102 appointments2025-04: 1,200 appointments2025-05: 999 appointments2025-06: 1,109 appointments2025-07: 1,185 appointments2025-08: 1,052 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-081111301501692023-09: 142.2 appts per 1,000 patients2023-10: 158.4 appts per 1,000 patients2023-11: 143.1 appts per 1,000 patients2023-12: 116.3 appts per 1,000 patients2024-01: 147.6 appts per 1,000 patients2024-02: 140.2 appts per 1,000 patients2024-03: 136.7 appts per 1,000 patients2024-04: 151.3 appts per 1,000 patients2024-05: 131.2 appts per 1,000 patients2024-06: 136.4 appts per 1,000 patients2024-07: 134.6 appts per 1,000 patients2024-08: 141.6 appts per 1,000 patients2024-09: 150.1 appts per 1,000 patients2024-10: 135.6 appts per 1,000 patients2024-11: 152.7 appts per 1,000 patients2024-12: 141.9 appts per 1,000 patients2025-01: 163.4 appts per 1,000 patients2025-02: 133.5 appts per 1,000 patients2025-03: 133.2 appts per 1,000 patients2025-04: 145 appts per 1,000 patients2025-05: 120.7 appts per 1,000 patients2025-06: 134 appts per 1,000 patients2025-07: 143.2 appts per 1,000 patients2025-08: 127.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.5%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Orchard Surgery's appointments per thousand patients dropped to 127.1, down from their trailing average. This is a notable decrease and the most material number to highlight.

There were no significant trends or step changes in the data this month. The practice's total appointments and DNA rate have remained stable over the past few months.

Given the drop in appointments per thousand patients, it would be prudent to review whether this aligns with any recent changes in patient demographics or practice policies. Additionally, monitoring the consistency of this trend in the coming months could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-05
value 999 · avg 1171.8 ± 76.9
total2025-01
value 1352 · avg 1172.3 ± 57.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2022-03-09 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2022-03-09.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Patient experience (GPPS)

Overall good93.1%
Phone easy91.2%
Website easy36.4%
100.0% coverage

Prescribing volume

2.01

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.