GP Practice

Waterbeach And Cottenham Surgeries

D81042

Compare to

Registered patients

9,659

NHS Digital list size

GP FTE

4.19

NHS Digital workforce

Patients per GP FTE

2,305

Items per patient

1.45

prescribing volume

GPPS overall good

66.7%

patient experience

Access KPIs · August 2025

Same-day %

44.5%

Month: August 2025

Appts per 1K patients

356

all bookings (incl. triage)

Patient contacts per 1K

338

F2F + phone + video only

28+ day backlog

3.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face54.3%
Telephone37.8%
Video / online2.8%
Triage0.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %44.5%43.0%+1.5%
Face-to-face %54.3%58.4%-4.1%
Telephone %37.8%21.9%+15.9%
Appts per 1K355.9479.7-123.8
Triage %0.6%8.7%-8.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080255176Same-day % · 2023-09: 32.9%Same-day % · 2023-10: 37.7%Same-day % · 2023-11: 40.2%Same-day % · 2023-12: 39.1%Same-day % · 2024-01: 39.3%Same-day % · 2024-02: 38.6%Same-day % · 2024-03: 36.1%Same-day % · 2024-04: 40.4%Same-day % · 2024-05: 42.4%Same-day % · 2024-06: 39.4%Same-day % · 2024-07: 35.4%Same-day % · 2024-08: 37.8%Same-day % · 2024-09: 34.6%Same-day % · 2024-10: 32.4%Same-day % · 2024-11: 40.0%Same-day % · 2024-12: 45.2%Same-day % · 2025-01: 41.7%Same-day % · 2025-02: 40.4%Same-day % · 2025-03: 43.8%Same-day % · 2025-04: 40.3%Same-day % · 2025-05: 44.3%Same-day % · 2025-06: 43.9%Same-day % · 2025-07: 40.6%Same-day % · 2025-08: 44.5%F2F % · 2023-09: 65.0%F2F % · 2023-10: 60.9%F2F % · 2023-11: 51.7%F2F % · 2023-12: 52.9%F2F % · 2024-01: 57.7%F2F % · 2024-02: 57.4%F2F % · 2024-03: 58.4%F2F % · 2024-04: 57.2%F2F % · 2024-05: 57.5%F2F % · 2024-06: 56.7%F2F % · 2024-07: 60.1%F2F % · 2024-08: 63.2%F2F % · 2024-09: 61.3%F2F % · 2024-10: 68.1%F2F % · 2024-11: 60.2%F2F % · 2024-12: 53.8%F2F % · 2025-01: 52.8%F2F % · 2025-02: 52.7%F2F % · 2025-03: 54.2%F2F % · 2025-04: 54.9%F2F % · 2025-05: 57.3%F2F % · 2025-06: 56.8%F2F % · 2025-07: 58.3%F2F % · 2025-08: 54.3%Phone % · 2023-09: 28.8%Phone % · 2023-10: 33.4%Phone % · 2023-11: 38.8%Phone % · 2023-12: 38.1%Phone % · 2024-01: 34.9%Phone % · 2024-02: 33.4%Phone % · 2024-03: 31.7%Phone % · 2024-04: 34.6%Phone % · 2024-05: 34.0%Phone % · 2024-06: 32.8%Phone % · 2024-07: 31.4%Phone % · 2024-08: 31.7%Phone % · 2024-09: 29.6%Phone % · 2024-10: 23.1%Phone % · 2024-11: 32.7%Phone % · 2024-12: 40.4%Phone % · 2025-01: 38.6%Phone % · 2025-02: 39.4%Phone % · 2025-03: 36.9%Phone % · 2025-04: 38.6%Phone % · 2025-05: 34.3%Phone % · 2025-06: 34.9%Phone % · 2025-07: 34.0%Phone % · 2025-08: 37.8%Video % · 2023-09: 0.1%Video % · 2023-10: 0.4%Video % · 2023-11: 1.5%Video % · 2023-12: 1.5%Video % · 2024-01: 0.6%Video % · 2024-02: 1.1%Video % · 2024-03: 1.5%Video % · 2024-04: 2.0%Video % · 2024-05: 1.9%Video % · 2024-06: 3.5%Video % · 2024-07: 3.0%Video % · 2024-08: 1.8%Video % · 2024-09: 3.1%Video % · 2024-10: 2.6%Video % · 2024-11: 2.8%Video % · 2024-12: 2.6%Video % · 2025-01: 2.3%Video % · 2025-02: 2.8%Video % · 2025-03: 3.5%Video % · 2025-04: 1.4%Video % · 2025-05: 3.6%Video % · 2025-06: 3.1%Video % · 2025-07: 2.5%Video % · 2025-08: 2.8%Triage % · 2023-09: 0.5%Triage % · 2023-10: 0.6%Triage % · 2023-11: 0.6%Triage % · 2023-12: 0.7%Triage % · 2024-01: 0.7%Triage % · 2024-02: 0.9%Triage % · 2024-03: 0.6%Triage % · 2024-04: 0.6%Triage % · 2024-05: 0.5%Triage % · 2024-06: 0.2%Triage % · 2024-07: 0.5%Triage % · 2024-08: 0.4%Triage % · 2024-09: 0.4%Triage % · 2024-10: 0.4%Triage % · 2024-11: 0.9%Triage % · 2024-12: 0.9%Triage % · 2025-01: 1.4%Triage % · 2025-02: 1.4%Triage % · 2025-03: 1.2%Triage % · 2025-04: 0.8%Triage % · 2025-05: 0.8%Triage % · 2025-06: 0.7%Triage % · 2025-07: 0.9%Triage % · 2025-08: 0.6%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,8502,7003,5504,4002023-09: 2,726 appointments2023-10: 3,068 appointments2023-11: 2,561 appointments2023-12: 2,097 appointments2024-01: 2,423 appointments2024-02: 2,446 appointments2024-03: 2,319 appointments2024-04: 2,282 appointments2024-05: 2,348 appointments2024-06: 2,328 appointments2024-07: 2,616 appointments2024-08: 2,331 appointments2024-09: 2,547 appointments2024-10: 3,785 appointments2024-11: 4,038 appointments2024-12: 3,655 appointments2025-01: 3,907 appointments2025-02: 3,529 appointments2025-03: 3,823 appointments2025-04: 3,812 appointments2025-05: 3,576 appointments2025-06: 3,822 appointments2025-07: 4,153 appointments2025-08: 3,438 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-081922803684562023-09: 282.2 appts per 1,000 patients2023-10: 317.6 appts per 1,000 patients2023-11: 265.1 appts per 1,000 patients2023-12: 217.1 appts per 1,000 patients2024-01: 250.9 appts per 1,000 patients2024-02: 253.2 appts per 1,000 patients2024-03: 240.1 appts per 1,000 patients2024-04: 236.3 appts per 1,000 patients2024-05: 243.1 appts per 1,000 patients2024-06: 241 appts per 1,000 patients2024-07: 270.8 appts per 1,000 patients2024-08: 241.3 appts per 1,000 patients2024-09: 263.7 appts per 1,000 patients2024-10: 391.9 appts per 1,000 patients2024-11: 418.1 appts per 1,000 patients2024-12: 378.4 appts per 1,000 patients2025-01: 404.5 appts per 1,000 patients2025-02: 365.4 appts per 1,000 patients2025-03: 395.8 appts per 1,000 patients2025-04: 394.7 appts per 1,000 patients2025-05: 370.2 appts per 1,000 patients2025-06: 395.7 appts per 1,000 patients2025-07: 430 appts per 1,000 patients2025-08: 355.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 32.9%September 2023 · 1 day: 5.4%September 2023 · 2–7 days: 16.7%September 2023 · 8–14 days: 17.2%September 2023 · 15–21 days: 15.8%September 2023 · 22–28 days: 7.5%September 2023 · > 28 days: 4.4%October 2023 · Same day: 37.7%October 2023 · 1 day: 4.4%October 2023 · 2–7 days: 20.1%October 2023 · 8–14 days: 20.9%October 2023 · 15–21 days: 9.6%October 2023 · 22–28 days: 4.1%October 2023 · > 28 days: 3.2%November 2023 · Same day: 40.2%November 2023 · 1 day: 5.2%November 2023 · 2–7 days: 14.9%November 2023 · 8–14 days: 17.0%November 2023 · 15–21 days: 13.9%November 2023 · 22–28 days: 5.7%November 2023 · > 28 days: 3.0%December 2023 · Same day: 39.1%December 2023 · 1 day: 5.0%December 2023 · 2–7 days: 14.4%December 2023 · 8–14 days: 17.0%December 2023 · 15–21 days: 15.5%December 2023 · 22–28 days: 5.1%December 2023 · > 28 days: 4.0%January 2024 · Same day: 39.3%January 2024 · 1 day: 5.3%January 2024 · 2–7 days: 13.0%January 2024 · 8–14 days: 10.7%January 2024 · 15–21 days: 14.3%January 2024 · 22–28 days: 8.9%January 2024 · > 28 days: 8.5%February 2024 · Same day: 38.6%February 2024 · 1 day: 4.8%February 2024 · 2–7 days: 12.1%February 2024 · 8–14 days: 19.0%February 2024 · 15–21 days: 16.5%February 2024 · 22–28 days: 7.0%February 2024 · > 28 days: 2.0%March 2024 · Same day: 36.1%March 2024 · 1 day: 4.7%March 2024 · 2–7 days: 14.8%March 2024 · 8–14 days: 14.6%March 2024 · 15–21 days: 17.0%March 2024 · 22–28 days: 9.1%March 2024 · > 28 days: 3.8%April 2024 · Same day: 40.4%April 2024 · 1 day: 5.8%April 2024 · 2–7 days: 13.1%April 2024 · 8–14 days: 13.3%April 2024 · 15–21 days: 13.2%April 2024 · 22–28 days: 9.0%April 2024 · > 28 days: 5.3%May 2024 · Same day: 42.4%May 2024 · 1 day: 5.2%May 2024 · 2–7 days: 9.2%May 2024 · 8–14 days: 10.4%May 2024 · 15–21 days: 13.4%May 2024 · 22–28 days: 14.1%May 2024 · > 28 days: 5.3%June 2024 · Same day: 39.4%June 2024 · 1 day: 4.1%June 2024 · 2–7 days: 12.1%June 2024 · 8–14 days: 10.2%June 2024 · 15–21 days: 14.6%June 2024 · 22–28 days: 12.8%June 2024 · > 28 days: 6.9%July 2024 · Same day: 35.4%July 2024 · 1 day: 3.9%July 2024 · 2–7 days: 14.9%July 2024 · 8–14 days: 15.3%July 2024 · 15–21 days: 14.2%July 2024 · 22–28 days: 12.0%July 2024 · > 28 days: 4.3%August 2024 · Same day: 37.8%August 2024 · 1 day: 5.3%August 2024 · 2–7 days: 16.3%August 2024 · 8–14 days: 17.1%August 2024 · 15–21 days: 10.9%August 2024 · 22–28 days: 7.8%August 2024 · > 28 days: 4.8%September 2024 · Same day: 34.6%September 2024 · 1 day: 5.6%September 2024 · 2–7 days: 15.4%September 2024 · 8–14 days: 20.9%September 2024 · 15–21 days: 11.2%September 2024 · 22–28 days: 8.9%September 2024 · > 28 days: 3.5%October 2024 · Same day: 32.4%October 2024 · 1 day: 6.3%October 2024 · 2–7 days: 14.7%October 2024 · 8–14 days: 13.3%October 2024 · 15–21 days: 11.3%October 2024 · 22–28 days: 6.8%October 2024 · > 28 days: 15.1%November 2024 · Same day: 40.0%November 2024 · 1 day: 6.0%November 2024 · 2–7 days: 17.7%November 2024 · 8–14 days: 16.6%November 2024 · 15–21 days: 9.5%November 2024 · 22–28 days: 7.7%November 2024 · > 28 days: 2.5%December 2024 · Same day: 45.2%December 2024 · 1 day: 6.4%December 2024 · 2–7 days: 15.5%December 2024 · 8–14 days: 14.9%December 2024 · 15–21 days: 8.4%December 2024 · 22–28 days: 6.4%December 2024 · > 28 days: 3.2%January 2025 · Same day: 41.7%January 2025 · 1 day: 6.7%January 2025 · 2–7 days: 15.7%January 2025 · 8–14 days: 17.4%January 2025 · 15–21 days: 9.4%January 2025 · 22–28 days: 6.2%January 2025 · > 28 days: 2.8%February 2025 · Same day: 40.4%February 2025 · 1 day: 6.9%February 2025 · 2–7 days: 13.3%February 2025 · 8–14 days: 13.9%February 2025 · 15–21 days: 13.1%February 2025 · 22–28 days: 9.2%February 2025 · > 28 days: 3.2%March 2025 · Same day: 43.8%March 2025 · 1 day: 7.5%March 2025 · 2–7 days: 13.3%March 2025 · 8–14 days: 12.0%March 2025 · 15–21 days: 13.0%March 2025 · 22–28 days: 6.9%March 2025 · > 28 days: 3.6%April 2025 · Same day: 40.3%April 2025 · 1 day: 7.2%April 2025 · 2–7 days: 15.3%April 2025 · 8–14 days: 12.0%April 2025 · 15–21 days: 12.5%April 2025 · 22–28 days: 8.7%April 2025 · > 28 days: 4.0%May 2025 · Same day: 44.3%May 2025 · 1 day: 7.4%May 2025 · 2–7 days: 13.2%May 2025 · 8–14 days: 16.7%May 2025 · 15–21 days: 9.7%May 2025 · 22–28 days: 5.3%May 2025 · > 28 days: 3.4%June 2025 · Same day: 43.9%June 2025 · 1 day: 6.3%June 2025 · 2–7 days: 13.8%June 2025 · 8–14 days: 14.0%June 2025 · 15–21 days: 12.2%June 2025 · 22–28 days: 6.8%June 2025 · > 28 days: 3.1%July 2025 · Same day: 40.6%July 2025 · 1 day: 6.6%July 2025 · 2–7 days: 13.8%July 2025 · 8–14 days: 17.8%July 2025 · 15–21 days: 11.5%July 2025 · 22–28 days: 6.9%July 2025 · > 28 days: 2.7%August 2025 · Same day: 44.5%August 2025 · 1 day: 5.6%August 2025 · 2–7 days: 12.9%August 2025 · 8–14 days: 15.6%August 2025 · 15–21 days: 9.4%August 2025 · 22–28 days: 8.9%August 2025 · > 28 days: 3.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %+0.5%
Telephone %-0.7%
Same-day %+0.3%
Appts per 1K-0.5%
Triage %-8.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage stands at 54.3%, slightly above the practice's trailing average. The DNA rate has also improved, dropping to 3.1% this month.

Several trends are worth noting. The triage percentage has been decreasing, with a notable drop of 35.4% in 2025-04. The video percentage saw a significant increase of 157.1% in 2025-05, but then fell by 60% in 2025-04. Additionally, the DNA rate decreased by 36.7% in 2025-06.

To investigate these trends, review the triage percentage changes to understand if they align with any policy or system changes. Also, verify if the video percentage fluctuations are due to operational adjustments or patient preferences.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-02
value 1.4 · avg 0.6 ± 0.3
triagePct2025-01
value 1.4 · avg 0.6 ± 0.2
sameDayPct2024-12
value 45.2 · avg 38 ± 2.7
phonePct2024-12
value 40.4 · avg 32.3 ± 3.5
triagePct2024-11
value 0.9 · avg 0.5 ± 0.2
total2024-11
value 4038 · avg 2506.9 ± 408.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-07
0.7 → 0.9 (+31%)
dnaRate2025-06
4.9 → 3.1 (-36.7%)
videoPct2025-05
1.4 → 3.6 (+157.1%)
videoPct2025-04
3.5 → 1.4 (-60%)
triagePct2025-04
1.2 → 0.8 (-35.4%)
triagePct2025-01
0.9 → 1.4 (+48.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 78/100medium confidence
Last inspection: 2022-01-20 · 51 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2022-01-20 (51 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.19

Nurse FTE

3.47

Direct Patient Care FTE

2.4

Admin FTE

9.88

1 practices reporting · 100.0% coverage

Staff group mix

GP4.2 FTE · 21%
Nurse3.5 FTE · 17%
Direct Patient Care2.4 FTE · 12%
Admin9.9 FTE · 50%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.19 FTE · 8 headcount
Salaried4.19 FTE (100%) · 8 hc
Nurses3.47 FTE · 5 headcount
Practice Nurse2.19 FTE (63%) · 3 hc
Advanced / Specialist1.28 FTE (37%) · 2 hc
Admin / Non-clinical9.88 FTE · 17 headcount
Management1.43 FTE (14%) · 2 hc
Reception / Admin7.73 FTE (78%) · 12 hc
Estates / Ancillary0.13 FTE (1%) · 1 hc
Other0.59 FTE (6%) · 2 hc
Direct Patient Care2.40 FTE · 3 headcount
Pharmacist1.00 FTE (42%) · 1 hc
Other1.40 FTE (58%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good66.7%
Phone easy12.5%
Website easy68.8%
100.0% coverage

Prescribing volume

1.45

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.