GP Practice

East Barnwell Health Centre

D81086

Compare to

Registered patients

7,891

NHS Digital list size

GP FTE

4.47

NHS Digital workforce

Patients per GP FTE

1,765

Items per patient

1.55

prescribing volume

GPPS overall good

73.4%

patient experience

Access KPIs · August 2025

Same-day %

41.2%

Month: August 2025

Appts per 1K patients

419

all bookings (incl. triage)

Patient contacts per 1K

402

F2F + phone + video only

28+ day backlog

14%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face57.2%
Telephone38.6%
Video / online0.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %41.2%43.0%-1.8%
Face-to-face %57.2%58.4%-1.2%
Telephone %38.6%21.9%+16.7%
Appts per 1K418.8479.7-60.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803469103Same-day % · 2023-09: 33.0%Same-day % · 2023-10: 38.4%Same-day % · 2023-11: 40.1%Same-day % · 2023-12: 37.3%Same-day % · 2024-01: 39.6%Same-day % · 2024-02: 35.4%Same-day % · 2024-03: 38.7%Same-day % · 2024-04: 48.7%Same-day % · 2024-05: 50.6%Same-day % · 2024-06: 46.0%Same-day % · 2024-07: 44.3%Same-day % · 2024-08: 51.5%Same-day % · 2024-09: 49.4%Same-day % · 2024-10: 46.6%Same-day % · 2024-11: 46.8%Same-day % · 2024-12: 48.2%Same-day % · 2025-01: 44.9%Same-day % · 2025-02: 43.4%Same-day % · 2025-03: 43.6%Same-day % · 2025-04: 45.5%Same-day % · 2025-05: 44.6%Same-day % · 2025-06: 45.8%Same-day % · 2025-07: 43.8%Same-day % · 2025-08: 41.2%F2F % · 2023-09: 92.1%F2F % · 2023-10: 89.3%F2F % · 2023-11: 89.3%F2F % · 2023-12: 89.8%F2F % · 2024-01: 89.5%F2F % · 2024-02: 90.0%F2F % · 2024-03: 89.7%F2F % · 2024-04: 89.0%F2F % · 2024-05: 86.9%F2F % · 2024-06: 87.3%F2F % · 2024-07: 88.5%F2F % · 2024-08: 87.5%F2F % · 2024-09: 86.9%F2F % · 2024-10: 72.1%F2F % · 2024-11: 68.1%F2F % · 2024-12: 65.8%F2F % · 2025-01: 62.4%F2F % · 2025-02: 60.9%F2F % · 2025-03: 64.0%F2F % · 2025-04: 63.4%F2F % · 2025-05: 64.4%F2F % · 2025-06: 57.7%F2F % · 2025-07: 57.8%F2F % · 2025-08: 57.2%Phone % · 2023-09: 4.6%Phone % · 2023-10: 5.2%Phone % · 2023-11: 5.4%Phone % · 2023-12: 5.7%Phone % · 2024-01: 6.2%Phone % · 2024-02: 6.1%Phone % · 2024-03: 6.2%Phone % · 2024-04: 4.8%Phone % · 2024-05: 7.8%Phone % · 2024-06: 9.1%Phone % · 2024-07: 8.4%Phone % · 2024-08: 9.6%Phone % · 2024-09: 10.9%Phone % · 2024-10: 22.1%Phone % · 2024-11: 29.4%Phone % · 2024-12: 31.4%Phone % · 2025-01: 34.7%Phone % · 2025-02: 35.1%Phone % · 2025-03: 33.4%Phone % · 2025-04: 31.3%Phone % · 2025-05: 30.5%Phone % · 2025-06: 36.5%Phone % · 2025-07: 37.2%Phone % · 2025-08: 38.6%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.9%Video % · 2025-05: 1.6%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.1%Triage % · 2023-09: 4.6%Triage % · 2023-10: 5.2%Triage % · 2023-11: 3.4%Triage % · 2023-12: 3.5%Triage % · 2024-01: 4.0%Triage % · 2024-02: 0.8%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.1%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.1%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,7093,8044,8995,9942023-09: 5,676 appointments2023-10: 5,184 appointments2023-11: 4,988 appointments2023-12: 4,501 appointments2024-01: 5,225 appointments2024-02: 5,207 appointments2024-03: 5,082 appointments2024-04: 3,842 appointments2024-05: 3,965 appointments2024-06: 3,754 appointments2024-07: 4,066 appointments2024-08: 3,349 appointments2024-09: 3,704 appointments2024-10: 4,119 appointments2024-11: 3,466 appointments2024-12: 3,027 appointments2025-01: 3,650 appointments2025-02: 3,445 appointments2025-03: 3,294 appointments2025-04: 3,588 appointments2025-05: 3,336 appointments2025-06: 3,346 appointments2025-07: 3,568 appointments2025-08: 3,305 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083434826217602023-09: 719.3 appts per 1,000 patients2023-10: 657 appts per 1,000 patients2023-11: 632.1 appts per 1,000 patients2023-12: 570.4 appts per 1,000 patients2024-01: 662.1 appts per 1,000 patients2024-02: 659.9 appts per 1,000 patients2024-03: 644 appts per 1,000 patients2024-04: 486.9 appts per 1,000 patients2024-05: 502.5 appts per 1,000 patients2024-06: 475.7 appts per 1,000 patients2024-07: 515.3 appts per 1,000 patients2024-08: 424.4 appts per 1,000 patients2024-09: 469.4 appts per 1,000 patients2024-10: 522 appts per 1,000 patients2024-11: 439.2 appts per 1,000 patients2024-12: 383.6 appts per 1,000 patients2025-01: 462.6 appts per 1,000 patients2025-02: 436.6 appts per 1,000 patients2025-03: 417.4 appts per 1,000 patients2025-04: 454.7 appts per 1,000 patients2025-05: 422.8 appts per 1,000 patients2025-06: 424 appts per 1,000 patients2025-07: 452.2 appts per 1,000 patients2025-08: 418.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 33.0%September 2023 · 1 day: 5.1%September 2023 · 2–7 days: 9.7%September 2023 · 8–14 days: 9.4%September 2023 · 15–21 days: 7.1%September 2023 · 22–28 days: 22.0%September 2023 · > 28 days: 13.6%October 2023 · Same day: 38.4%October 2023 · 1 day: 5.0%October 2023 · 2–7 days: 13.0%October 2023 · 8–14 days: 10.9%October 2023 · 15–21 days: 6.1%October 2023 · 22–28 days: 17.5%October 2023 · > 28 days: 9.1%November 2023 · Same day: 40.1%November 2023 · 1 day: 5.8%November 2023 · 2–7 days: 14.4%November 2023 · 8–14 days: 9.2%November 2023 · 15–21 days: 6.4%November 2023 · 22–28 days: 23.2%November 2023 · > 28 days: 0.8%December 2023 · Same day: 37.3%December 2023 · 1 day: 5.4%December 2023 · 2–7 days: 16.2%December 2023 · 8–14 days: 7.7%December 2023 · 15–21 days: 7.0%December 2023 · 22–28 days: 19.7%December 2023 · > 28 days: 6.6%January 2024 · Same day: 39.6%January 2024 · 1 day: 7.4%January 2024 · 2–7 days: 16.2%January 2024 · 8–14 days: 7.9%January 2024 · 15–21 days: 4.2%January 2024 · 22–28 days: 10.4%January 2024 · > 28 days: 14.2%February 2024 · Same day: 35.4%February 2024 · 1 day: 6.9%February 2024 · 2–7 days: 15.9%February 2024 · 8–14 days: 9.7%February 2024 · 15–21 days: 6.3%February 2024 · 22–28 days: 22.0%February 2024 · > 28 days: 3.8%March 2024 · Same day: 38.7%March 2024 · 1 day: 5.6%March 2024 · 2–7 days: 17.5%March 2024 · 8–14 days: 8.9%March 2024 · 15–21 days: 5.0%March 2024 · 22–28 days: 21.0%March 2024 · > 28 days: 3.3%April 2024 · Same day: 48.7%April 2024 · 1 day: 6.6%April 2024 · 2–7 days: 18.2%April 2024 · 8–14 days: 10.9%April 2024 · 15–21 days: 6.2%April 2024 · 22–28 days: 5.5%April 2024 · > 28 days: 3.9%May 2024 · Same day: 50.6%May 2024 · 1 day: 9.1%May 2024 · 2–7 days: 19.3%May 2024 · 8–14 days: 10.6%May 2024 · 15–21 days: 5.2%May 2024 · 22–28 days: 3.7%May 2024 · > 28 days: 1.5%June 2024 · Same day: 46.0%June 2024 · 1 day: 7.7%June 2024 · 2–7 days: 22.4%June 2024 · 8–14 days: 8.6%June 2024 · 15–21 days: 7.4%June 2024 · 22–28 days: 4.7%June 2024 · > 28 days: 3.1%July 2024 · Same day: 44.3%July 2024 · 1 day: 6.8%July 2024 · 2–7 days: 21.3%July 2024 · 8–14 days: 11.0%July 2024 · 15–21 days: 7.2%July 2024 · 22–28 days: 4.4%July 2024 · > 28 days: 4.9%August 2024 · Same day: 51.5%August 2024 · 1 day: 7.9%August 2024 · 2–7 days: 24.5%August 2024 · 8–14 days: 8.7%August 2024 · 15–21 days: 3.3%August 2024 · 22–28 days: 2.6%August 2024 · > 28 days: 1.4%September 2024 · Same day: 49.4%September 2024 · 1 day: 7.2%September 2024 · 2–7 days: 26.4%September 2024 · 8–14 days: 9.5%September 2024 · 15–21 days: 3.5%September 2024 · 22–28 days: 2.4%September 2024 · > 28 days: 1.5%October 2024 · Same day: 46.6%October 2024 · 1 day: 8.4%October 2024 · 2–7 days: 20.3%October 2024 · 8–14 days: 9.4%October 2024 · 15–21 days: 6.2%October 2024 · 22–28 days: 8.0%October 2024 · > 28 days: 1.1%November 2024 · Same day: 46.8%November 2024 · 1 day: 7.5%November 2024 · 2–7 days: 21.7%November 2024 · 8–14 days: 13.8%November 2024 · 15–21 days: 5.9%November 2024 · 22–28 days: 2.5%November 2024 · > 28 days: 1.8%December 2024 · Same day: 48.2%December 2024 · 1 day: 4.9%December 2024 · 2–7 days: 17.6%December 2024 · 8–14 days: 16.0%December 2024 · 15–21 days: 8.0%December 2024 · 22–28 days: 3.1%December 2024 · > 28 days: 2.2%January 2025 · Same day: 44.9%January 2025 · 1 day: 5.8%January 2025 · 2–7 days: 17.8%January 2025 · 8–14 days: 17.6%January 2025 · 15–21 days: 7.2%January 2025 · 22–28 days: 4.6%January 2025 · > 28 days: 2.1%February 2025 · Same day: 43.4%February 2025 · 1 day: 5.8%February 2025 · 2–7 days: 14.2%February 2025 · 8–14 days: 18.8%February 2025 · 15–21 days: 8.3%February 2025 · 22–28 days: 5.5%February 2025 · > 28 days: 4.0%March 2025 · Same day: 43.6%March 2025 · 1 day: 6.2%March 2025 · 2–7 days: 15.2%March 2025 · 8–14 days: 20.0%March 2025 · 15–21 days: 7.2%March 2025 · 22–28 days: 4.4%March 2025 · > 28 days: 3.4%April 2025 · Same day: 45.5%April 2025 · 1 day: 5.9%April 2025 · 2–7 days: 21.2%April 2025 · 8–14 days: 15.1%April 2025 · 15–21 days: 6.0%April 2025 · 22–28 days: 3.8%April 2025 · > 28 days: 2.4%May 2025 · Same day: 44.6%May 2025 · 1 day: 5.2%May 2025 · 2–7 days: 17.4%May 2025 · 8–14 days: 19.1%May 2025 · 15–21 days: 6.7%May 2025 · 22–28 days: 3.1%May 2025 · > 28 days: 3.9%June 2025 · Same day: 45.8%June 2025 · 1 day: 4.5%June 2025 · 2–7 days: 16.9%June 2025 · 8–14 days: 17.8%June 2025 · 15–21 days: 7.1%June 2025 · 22–28 days: 3.7%June 2025 · > 28 days: 4.2%July 2025 · Same day: 43.8%July 2025 · 1 day: 3.8%July 2025 · 2–7 days: 10.0%July 2025 · 8–14 days: 23.1%July 2025 · 15–21 days: 7.8%July 2025 · 22–28 days: 5.7%July 2025 · > 28 days: 5.9%August 2025 · Same day: 41.2%August 2025 · 1 day: 3.3%August 2025 · 2–7 days: 8.5%August 2025 · 8–14 days: 19.4%August 2025 · 15–21 days: 8.8%August 2025 · 22–28 days: 4.7%August 2025 · > 28 days: 14.0%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 56/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments0%
Face-to-face %-2.7%
Telephone %+4.1%
Same-day %-1%
Appts per 1K0%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 57.2%, which is 6% below the practice's trailing average. This is the most significant deviation from the usual pattern we've observed.

Several trends are worth noting. Firstly, the telephone percentage has increased by 4.1% month-on-month, which could indicate a shift in patient preference or operational changes. Secondly, the DNA rate has decreased by 5.7% month-on-month, suggesting improved patient attendance. Lastly, the video percentage has dropped to zero, which could be due to a policy change or reduced demand.

To investigate these trends, the practice manager should review the shift in the phone-mix to understand if it aligns with any system changes or patient feedback. Additionally, verifying whether the drop in the face-to-face percentage is due to operational issues or a genuine change in patient needs would be prudent.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 41.2 · avg 46.2 ± 2.4
phonePct2025-01
value 34.7 · avg 12.7 ± 9
f2fPct2025-01
value 62.4 · avg 83.4 ± 8.7
phonePct2024-12
value 31.4 · avg 10.5 ± 7.2
f2fPct2024-12
value 65.8 · avg 85.4 ± 7
phonePct2024-11
value 29.4 · avg 8.5 ± 4.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
1.6 → 0 (-100%)
videoPct2025-05
0.9 → 1.6 (+77.8%)
triagePct2025-01
0.1 → 0 (-100%)
phonePct2024-11
22.1 → 29.4 (+33%)
phonePct2024-10
10.9 → 22.1 (+102.8%)
dnaRate2024-08
5.1 → 3.3 (-35.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 39/100medium confidence
Last inspection: 2025-01-30 · 15 months ago
  • Current rating is outstanding, and the latest CQC assessment date is 2025-01-30 (15 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.47

Nurse FTE

2.17

Direct Patient Care FTE

1.92

Admin FTE

8.8

1 practices reporting · 100.0% coverage

Staff group mix

GP4.5 FTE · 26%
Nurse2.2 FTE · 13%
Direct Patient Care1.9 FTE · 11%
Admin8.8 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.47 FTE · 8 headcount
Salaried4.47 FTE (100%) · 8 hc
Nurses2.17 FTE · 3 headcount
Practice Nurse2.17 FTE (100%) · 3 hc
Admin / Non-clinical8.80 FTE · 11 headcount
Management1.00 FTE (11%) · 1 hc
Reception / Admin7.80 FTE (89%) · 10 hc
Direct Patient Care1.92 FTE · 3 headcount
HCA / Nursing Assistant0.83 FTE (43%) · 1 hc
Social Prescriber0.45 FTE (23%) · 1 hc
Other0.64 FTE (33%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 7 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good73.4%
Phone easy32.9%
Website easy80.5%
100.0% coverage

Prescribing volume

1.55

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.