GP Practice

Trinity Surgery

D81622

Compare to

Registered patients

14,732

NHS Digital list size

GP FTE

7.37

NHS Digital workforce

Patients per GP FTE

1,999

Items per patient

1.9

prescribing volume

GPPS overall good

82.3%

patient experience

Access KPIs · August 2025

Same-day %

68.4%

Month: August 2025

Appts per 1K patients

571

all bookings (incl. triage)

Patient contacts per 1K

565

F2F + phone + video only

28+ day backlog

2.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face49.4%
Telephone32.7%
Video / online16.8%
Triage27.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %68.4%43.0%+25.4%
Face-to-face %49.4%58.4%-9.0%
Telephone %32.7%21.9%+10.8%
Appts per 1K571.3479.7+91.6
Triage %27.7%8.7%+19.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080265379Same-day % · 2023-09: 56.2%Same-day % · 2023-10: 60.5%Same-day % · 2023-11: 63.2%Same-day % · 2023-12: 65.2%Same-day % · 2024-01: 63.8%Same-day % · 2024-02: 62.3%Same-day % · 2024-03: 62.8%Same-day % · 2024-04: 62.8%Same-day % · 2024-05: 69.2%Same-day % · 2024-06: 70.6%Same-day % · 2024-07: 68.1%Same-day % · 2024-08: 65.6%Same-day % · 2024-09: 66.6%Same-day % · 2024-10: 59.8%Same-day % · 2024-11: 66.9%Same-day % · 2024-12: 68.8%Same-day % · 2025-01: 63.9%Same-day % · 2025-02: 65.3%Same-day % · 2025-03: 67.8%Same-day % · 2025-04: 67.1%Same-day % · 2025-05: 67.5%Same-day % · 2025-06: 70.6%Same-day % · 2025-07: 67.9%Same-day % · 2025-08: 68.4%F2F % · 2023-09: 62.3%F2F % · 2023-10: 57.1%F2F % · 2023-11: 57.5%F2F % · 2023-12: 56.9%F2F % · 2024-01: 56.4%F2F % · 2024-02: 61.3%F2F % · 2024-03: 60.7%F2F % · 2024-04: 58.1%F2F % · 2024-05: 51.6%F2F % · 2024-06: 50.1%F2F % · 2024-07: 50.8%F2F % · 2024-08: 50.0%F2F % · 2024-09: 51.4%F2F % · 2024-10: 55.9%F2F % · 2024-11: 52.3%F2F % · 2024-12: 51.5%F2F % · 2025-01: 51.1%F2F % · 2025-02: 53.1%F2F % · 2025-03: 51.1%F2F % · 2025-04: 47.0%F2F % · 2025-05: 47.2%F2F % · 2025-06: 48.0%F2F % · 2025-07: 49.2%F2F % · 2025-08: 49.4%Phone % · 2023-09: 35.6%Phone % · 2023-10: 39.6%Phone % · 2023-11: 40.8%Phone % · 2023-12: 39.8%Phone % · 2024-01: 39.8%Phone % · 2024-02: 36.0%Phone % · 2024-03: 37.5%Phone % · 2024-04: 40.0%Phone % · 2024-05: 32.5%Phone % · 2024-06: 33.9%Phone % · 2024-07: 33.8%Phone % · 2024-08: 33.4%Phone % · 2024-09: 33.4%Phone % · 2024-10: 30.1%Phone % · 2024-11: 34.5%Phone % · 2024-12: 34.0%Phone % · 2025-01: 33.1%Phone % · 2025-02: 32.2%Phone % · 2025-03: 33.4%Phone % · 2025-04: 33.3%Phone % · 2025-05: 33.9%Phone % · 2025-06: 32.5%Phone % · 2025-07: 33.1%Phone % · 2025-08: 32.7%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 14.6%Video % · 2024-06: 14.6%Video % · 2024-07: 13.3%Video % · 2024-08: 14.6%Video % · 2024-09: 13.4%Video % · 2024-10: 11.8%Video % · 2024-11: 12.0%Video % · 2024-12: 12.6%Video % · 2025-01: 13.5%Video % · 2025-02: 12.8%Video % · 2025-03: 13.6%Video % · 2025-04: 17.8%Video % · 2025-05: 17.3%Video % · 2025-06: 17.9%Video % · 2025-07: 16.5%Video % · 2025-08: 16.8%Triage % · 2023-09: 30.9%Triage % · 2023-10: 31.1%Triage % · 2023-11: 33.3%Triage % · 2023-12: 32.1%Triage % · 2024-01: 30.8%Triage % · 2024-02: 30.0%Triage % · 2024-03: 30.0%Triage % · 2024-04: 33.3%Triage % · 2024-05: 27.5%Triage % · 2024-06: 27.6%Triage % · 2024-07: 27.3%Triage % · 2024-08: 26.2%Triage % · 2024-09: 26.7%Triage % · 2024-10: 24.9%Triage % · 2024-11: 29.7%Triage % · 2024-12: 29.2%Triage % · 2025-01: 27.7%Triage % · 2025-02: 27.9%Triage % · 2025-03: 27.6%Triage % · 2025-04: 26.7%Triage % · 2025-05: 27.6%Triage % · 2025-06: 26.5%Triage % · 2025-07: 26.7%Triage % · 2025-08: 27.7%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-085,9258,02310,12012,2182023-09: 7,505 appointments2023-10: 7,693 appointments2023-11: 7,978 appointments2023-12: 6,534 appointments2024-01: 8,691 appointments2024-02: 8,396 appointments2024-03: 7,977 appointments2024-04: 7,532 appointments2024-05: 8,782 appointments2024-06: 8,411 appointments2024-07: 9,513 appointments2024-08: 8,553 appointments2024-09: 9,227 appointments2024-10: 11,609 appointments2024-11: 9,831 appointments2024-12: 9,544 appointments2025-01: 11,093 appointments2025-02: 9,656 appointments2025-03: 9,980 appointments2025-04: 9,463 appointments2025-05: 9,316 appointments2025-06: 10,055 appointments2025-07: 10,415 appointments2025-08: 8,416 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084025456878292023-09: 509.4 appts per 1,000 patients2023-10: 522.2 appts per 1,000 patients2023-11: 541.5 appts per 1,000 patients2023-12: 443.5 appts per 1,000 patients2024-01: 589.9 appts per 1,000 patients2024-02: 569.9 appts per 1,000 patients2024-03: 541.5 appts per 1,000 patients2024-04: 511.3 appts per 1,000 patients2024-05: 596.1 appts per 1,000 patients2024-06: 570.9 appts per 1,000 patients2024-07: 645.7 appts per 1,000 patients2024-08: 580.6 appts per 1,000 patients2024-09: 626.3 appts per 1,000 patients2024-10: 788 appts per 1,000 patients2024-11: 667.3 appts per 1,000 patients2024-12: 647.8 appts per 1,000 patients2025-01: 753 appts per 1,000 patients2025-02: 655.4 appts per 1,000 patients2025-03: 677.4 appts per 1,000 patients2025-04: 642.3 appts per 1,000 patients2025-05: 632.4 appts per 1,000 patients2025-06: 682.5 appts per 1,000 patients2025-07: 707 appts per 1,000 patients2025-08: 571.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 56.2%September 2023 · 1 day: 4.6%September 2023 · 2–7 days: 13.3%September 2023 · 8–14 days: 14.0%September 2023 · 15–21 days: 7.6%September 2023 · 22–28 days: 2.4%September 2023 · > 28 days: 1.8%October 2023 · Same day: 60.5%October 2023 · 1 day: 4.6%October 2023 · 2–7 days: 11.4%October 2023 · 8–14 days: 8.1%October 2023 · 15–21 days: 6.6%October 2023 · 22–28 days: 5.7%October 2023 · > 28 days: 3.2%November 2023 · Same day: 63.2%November 2023 · 1 day: 4.5%November 2023 · 2–7 days: 10.4%November 2023 · 8–14 days: 8.7%November 2023 · 15–21 days: 5.5%November 2023 · 22–28 days: 4.2%November 2023 · > 28 days: 3.6%December 2023 · Same day: 65.2%December 2023 · 1 day: 5.7%December 2023 · 2–7 days: 12.3%December 2023 · 8–14 days: 7.0%December 2023 · 15–21 days: 4.3%December 2023 · 22–28 days: 3.1%December 2023 · > 28 days: 2.3%January 2024 · Same day: 63.8%January 2024 · 1 day: 5.2%January 2024 · 2–7 days: 14.2%January 2024 · 8–14 days: 6.6%January 2024 · 15–21 days: 4.0%January 2024 · 22–28 days: 3.7%January 2024 · > 28 days: 2.6%February 2024 · Same day: 62.3%February 2024 · 1 day: 5.2%February 2024 · 2–7 days: 13.4%February 2024 · 8–14 days: 8.2%February 2024 · 15–21 days: 4.0%February 2024 · 22–28 days: 3.3%February 2024 · > 28 days: 3.6%March 2024 · Same day: 62.8%March 2024 · 1 day: 5.5%March 2024 · 2–7 days: 13.4%March 2024 · 8–14 days: 7.1%March 2024 · 15–21 days: 3.9%March 2024 · 22–28 days: 4.5%March 2024 · > 28 days: 2.7%April 2024 · Same day: 62.8%April 2024 · 1 day: 5.1%April 2024 · 2–7 days: 12.3%April 2024 · 8–14 days: 7.0%April 2024 · 15–21 days: 4.2%April 2024 · 22–28 days: 4.6%April 2024 · > 28 days: 4.0%May 2024 · Same day: 69.2%May 2024 · 1 day: 4.6%May 2024 · 2–7 days: 9.9%May 2024 · 8–14 days: 6.0%May 2024 · 15–21 days: 4.1%May 2024 · 22–28 days: 3.1%May 2024 · > 28 days: 3.1%June 2024 · Same day: 70.6%June 2024 · 1 day: 4.2%June 2024 · 2–7 days: 10.4%June 2024 · 8–14 days: 4.9%June 2024 · 15–21 days: 4.0%June 2024 · 22–28 days: 2.5%June 2024 · > 28 days: 3.4%July 2024 · Same day: 68.1%July 2024 · 1 day: 4.5%July 2024 · 2–7 days: 11.8%July 2024 · 8–14 days: 6.4%July 2024 · 15–21 days: 3.0%July 2024 · 22–28 days: 2.7%July 2024 · > 28 days: 3.6%August 2024 · Same day: 65.6%August 2024 · 1 day: 4.5%August 2024 · 2–7 days: 12.1%August 2024 · 8–14 days: 6.8%August 2024 · 15–21 days: 3.7%August 2024 · 22–28 days: 2.7%August 2024 · > 28 days: 4.6%September 2024 · Same day: 66.6%September 2024 · 1 day: 4.4%September 2024 · 2–7 days: 11.3%September 2024 · 8–14 days: 7.7%September 2024 · 15–21 days: 3.9%September 2024 · 22–28 days: 2.6%September 2024 · > 28 days: 3.4%October 2024 · Same day: 59.8%October 2024 · 1 day: 4.5%October 2024 · 2–7 days: 11.4%October 2024 · 8–14 days: 5.2%October 2024 · 15–21 days: 4.1%October 2024 · 22–28 days: 4.0%October 2024 · > 28 days: 11.0%November 2024 · Same day: 66.9%November 2024 · 1 day: 4.3%November 2024 · 2–7 days: 10.9%November 2024 · 8–14 days: 6.0%November 2024 · 15–21 days: 3.1%November 2024 · 22–28 days: 3.6%November 2024 · > 28 days: 5.1%December 2024 · Same day: 68.8%December 2024 · 1 day: 4.5%December 2024 · 2–7 days: 11.2%December 2024 · 8–14 days: 6.3%December 2024 · 15–21 days: 3.6%December 2024 · 22–28 days: 3.3%December 2024 · > 28 days: 2.4%January 2025 · Same day: 63.9%January 2025 · 1 day: 5.2%January 2025 · 2–7 days: 13.4%January 2025 · 8–14 days: 6.1%January 2025 · 15–21 days: 3.8%January 2025 · 22–28 days: 3.1%January 2025 · > 28 days: 4.4%February 2025 · Same day: 65.3%February 2025 · 1 day: 5.3%February 2025 · 2–7 days: 11.8%February 2025 · 8–14 days: 6.3%February 2025 · 15–21 days: 4.1%February 2025 · 22–28 days: 3.9%February 2025 · > 28 days: 3.3%March 2025 · Same day: 67.8%March 2025 · 1 day: 4.4%March 2025 · 2–7 days: 11.9%March 2025 · 8–14 days: 5.2%March 2025 · 15–21 days: 4.1%March 2025 · 22–28 days: 3.3%March 2025 · > 28 days: 3.2%April 2025 · Same day: 67.1%April 2025 · 1 day: 3.8%April 2025 · 2–7 days: 10.6%April 2025 · 8–14 days: 7.1%April 2025 · 15–21 days: 3.5%April 2025 · 22–28 days: 4.0%April 2025 · > 28 days: 3.9%May 2025 · Same day: 67.5%May 2025 · 1 day: 4.7%May 2025 · 2–7 days: 11.6%May 2025 · 8–14 days: 6.2%May 2025 · 15–21 days: 3.7%May 2025 · 22–28 days: 3.6%May 2025 · > 28 days: 2.6%June 2025 · Same day: 70.6%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 10.6%June 2025 · 8–14 days: 6.2%June 2025 · 15–21 days: 3.7%June 2025 · 22–28 days: 3.1%June 2025 · > 28 days: 1.1%July 2025 · Same day: 67.9%July 2025 · 1 day: 5.0%July 2025 · 2–7 days: 11.1%July 2025 · 8–14 days: 6.6%July 2025 · 15–21 days: 4.1%July 2025 · 22–28 days: 3.1%July 2025 · > 28 days: 2.2%August 2025 · Same day: 68.4%August 2025 · 1 day: 4.5%August 2025 · 2–7 days: 11.7%August 2025 · 8–14 days: 6.6%August 2025 · 15–21 days: 3.0%August 2025 · 22–28 days: 3.5%August 2025 · > 28 days: 2.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.3%
Face-to-face %-0.1%
Telephone %-0.5%
Same-day %+0.4%
Appts per 1K-1.3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per 1,000 patients dropped to 571.3, down from the practice's trailing average. This represents a notable decrease from the previous months.

Several trends and step changes are worth noting. The face-to-face percentage has been relatively stable, but there was a significant increase in video appointments in April 2025, rising by 30.9%. Additionally, the DNA rate saw a notable increase in September 2024, rising by 30.8%.

To investigate these changes, it would be prudent to review the shift in video appointments in April 2025 to understand if it aligns with any system changes or policy adjustments. Additionally, verifying the DNA rate increase in September 2024 could provide insights into potential operational pressures or recording policy shifts.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-05
value 47.2 · avg 51.3 ± 2
f2fPct2025-04
value 47 · avg 52.3 ± 2.3
total2025-01
value 11093 · avg 9005.5 ± 1015
phonePct2024-10
value 30.1 · avg 36.7 ± 3.1
total2024-10
value 11609 · avg 8273.9 ± 768
dnaRate2024-10
value 2.1 · avg 1.6 ± 0.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (3)

videoPct2025-04
13.6 → 17.8 (+30.9%)
dnaRate2024-09
1.3 → 1.7 (+30.8%)
dnaRate2024-02
1.4 → 2 (+42.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2016-04-21 · 77 months ago
  • Using CQC review date (2019-11-15) as last assessment. Original inspection date: 2016-04-21.
  • Current rating is good, and the latest CQC assessment date is 2019-11-15 (77 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.37

Nurse FTE

14.66

Direct Patient Care FTE

2

Admin FTE

17.25

1 practices reporting · 100.0% coverage

Staff group mix

GP7.4 FTE · 18%
Nurse14.7 FTE · 36%
Direct Patient Care2.0 FTE · 5%
Admin17.3 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.37 FTE · 7 headcount
Partner2.56 FTE (35%) · 2 hc
Salaried0.76 FTE (10%) · 1 hc
Training (ST/F)4.05 FTE (55%) · 4 hc
Nurses14.66 FTE · 17 headcount
Practice Nurse8.03 FTE (55%) · 9 hc
Advanced / Specialist5.63 FTE (38%) · 7 hc
Other1.00 FTE (7%) · 1 hc
Admin / Non-clinical17.25 FTE · 22 headcount
Management0.96 FTE (6%) · 1 hc
Reception / Admin12.25 FTE (71%) · 16 hc
Other4.04 FTE (23%) · 5 hc
Direct Patient Care2.00 FTE · 2 headcount
HCA / Nursing Assistant2.00 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071522GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 11 FTENurse · 2024-04: 11 FTENurse · 2024-05: 12 FTENurse · 2024-06: 12 FTENurse · 2024-07: 12 FTENurse · 2024-08: 12 FTENurse · 2024-09: 12 FTENurse · 2024-10: 12 FTENurse · 2024-11: 12 FTENurse · 2024-12: 12 FTENurse · 2025-01: 12 FTENurse · 2025-02: 13 FTENurse · 2025-03: 12 FTENurse · 2025-04: 12 FTENurse · 2025-05: 12 FTENurse · 2025-06: 12 FTENurse · 2025-07: 12 FTENurse · 2025-08: 13 FTENurse · 2025-09: 14 FTENurse · 2025-10: 14 FTENurse · 2025-11: 14 FTENurse · 2025-12: 15 FTENurse · 2026-01: 15 FTENurse · 2026-02: 15 FTENurse · 2026-03: 15 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 19 FTEAdmin · 2024-04: 19 FTEAdmin · 2024-05: 19 FTEAdmin · 2024-06: 18 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 18 FTEAdmin · 2024-09: 20 FTEAdmin · 2024-10: 20 FTEAdmin · 2024-11: 16 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 15 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 17 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 17 FTEAdmin · 2025-08: 17 FTEAdmin · 2025-09: 17 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 17 FTEAdmin · 2025-12: 18 FTEAdmin · 2026-01: 17 FTEAdmin · 2026-02: 17 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good82.3%
Phone easy57.7%
Website easy1.0%
100.0% coverage

Prescribing volume

1.9

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.